Incident History
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Resolved Service Disruption
Okta is currently experiencing intermittent issues with external network connectivity in the OK8 (APAC) region. Depending on location, users may not be able to access our service. We are actively …
Resolved Service Disruption
Okta has resolved the Office 365 login issue. The issue was limited to users with thick clients and using certain Edge browser versions. The issue impacted all cells, except US …
Resolved Service Disruption
Okta has experienced an issue with the service. Increase in error rates accessing EU1 cell. ======= Resolved: Okta has mitigated an issue regarding increased error rates and latency in EU1. …
Resolved Service Degradation
We are investigating delays in event processing impacting System Log, Search API, and webhooks. Workflows Events associated with the Okta connector are also delayed. We will provide an update by …
Resolved Service Disruption
Okta is currently investigating an issue with Advanced Server Access. Customers attempting to authenticate using ASA may experience increased latency or failures. We will provide additional updates shortly. === Service …
Resolved Service Disruption
Okta is currently experiencing an issue with the service. Okta is currently investigating an issue impacting US Cells 1 - 4. More detail to be provided shortly. We are actively …
Resolved Service Disruption
Okta experienced an issue whereby end users, admins, and systems making API calls experienced 502 errors when attempting to connect to ORGs located in Oktapreview:1. User, API, and Admin traffic …
Resolved Service Disruption
Okta is currently experiencing an issue with the service in US Cell 3. User Imports from Workday are resulting in users in No Password state. We are actively investigating and …
Resolved Service Degradation
Okta is currently experiencing an issue with the service in Okta Preview Cell 1, US Cell 6 and US Cell 7. The user import job is delayed. We are actively …
Resolved Service Degradation
Okta is currently experiencing an issue with the service in US Cell 1. AD Agent and IWA agent states may not be correctly reflected. We are actively investigating and will …
Resolved Service Disruption
Okta had detected an issue causing increased error rates and response times for requests to OK4. The incident has been resolved. We implemented mitigating steps to return the service to …
Resolved Service Degradation
Okta is currently experiencing an issue with the service. We are actively investigating and will update this message with more information as soon as we have it. Resolved: Okta has …
Resolved Service Degradation
Okta experienced an issue with Agentless Desktop SSO for a subset of ORGs. We are actively investigating and will update this message with more information as soon as we have …
Resolved Service Degradation
Okta is currently experiencing an issue with job processing for a subset of customers in US Cell 7. We are actively investigating and will update this message with more information …
Resolved Service Degradation
Okta is currently experiencing an issue with new Developer tenant activation e-mails. In some use-cases, the activation link is present, but not visible within the activation email. We are actively …
Resolved Service Disruption
Okta is currently experiencing an issue in US Preview Cell 1. Users attempting to authenticate under certain CORS use-cases are experiencing HTTP 400 errors RESOLVED: Okta has identified and resolved …
Resolved Service Disruption
Okta is currently experiencing an issue with CORS authentication in Okta Preview Cells; customers using OIDC applications or API AM might be impacted. Okta is actively working on resolving the …
Resolved Service Degradation
On Oct 23rd at approximately 9:15pm PDT, Okta began receiving reports from customers who were experiencing errors while attempting to provision users to Office 365 services hosted by Microsoft. User …
Resolved Service Disruption
Okta is currently experiencing an issue with the service. We are actively investigating and will update this message with more information as soon as we have it. Resolved: On October …
Resolved Service Degradation
Resolved: On September 17th, at 4:40pm PDT, an issue began surfacing which impacted end users and admins attempting to authenticate to Microsoft Office 365 in US Cell 1. The root …
Resolved Service Disruption
Resolved: Okta experienced an issue when users attempted to navigated to their *.oktapreview.com tenant within Google Chrome or Firefox. When populating credentials, users may have experienced the following warning: "Deceptive …
Resolved Service Degradation
An issue impacting search functionality in US Preview Cell 1 has been resolved. A root cause analysis will be posted here within 2 business days. =============== Resolved: On July 5th, …
Resolved Service Disruption
An issue impacting network connectivity to US Cell 6 was experienced and has now been resolved. Root cause analysis will be posted here within 48 hours. ================================= Resolved: On May …
Resolved Service Degradation
Resolved: 1:40pm PDT. The issue impacting e-mail delivery to '[email protected]' and '[email protected]' has been resolved. ======================= Customer Advisory: Okta is currently experiencing issues with receiving customer e-mails to '[email protected]' and …
Resolved Service Disruption
An issue impacting authentication and user interactive sessions in US Cell 6 is being investigated. End-Users and Admins may experience HTTP 500/503 errors while attempting to login. We are actively …
Resolved Service Degradation
Resolved: Okta experienced a service degradation in US Cell 6 between 7:03pm and 7:45pm PDT due to a hardware failure and failover to secondary database infrastructure. Administrative functions like user …
Resolved Service Disruption
Resolved: On April 24th, at 7:53am PDT, Okta experienced a broad service disruption to US Cell 2. End users in US Cell 2 attempting to reach Okta received HTTP 500 …
Resolved Service Degradation
Okta is currently experiencing an issue in US Cell 6. Administrators will not be able to see up to date user / group information within their Okta tenant. No authentication …
Resolved Service Disruption
Okta is currently experiencing an issue with the API Access Management feature in our US Preview Cell. End-users attempting to access endpoints for this feature may receive an HTTP 500 …
Resolved Feature Disruption
On, February 2nd at 9:18am PST, Okta experienced an issue impacting Office 365 authentication in US Cell 1. Some end users attempting to authenticate to Office 365 received the following …
Resolved Minor Service Disruption
Okta experienced a service disruption in US Cell 4, between 12:34pm - 12:56pm PST following a temporary surge in the volume of requests and failure to correctly redistribute load. The …
Resolved Minor Service Disruption
Okta experienced a service disruption between 6:00am - 6:18am PDT following a hardware failure impacting a read replica database in US Cell 2 that was being used to shed load …
Resolved Feature Disruption
Following the release 2017.38, Okta experienced a feature disruption whereby a small subset of customers experienced javascript errors when signing-in to Skype for Business and Oracle Right Now. The errors …
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