Bunnynet

Jun 3, 12:38 UTC
Resolved - We no longer see delays stemming from Lets Encrypt and the issue is considered resolved.

Jun 3, 09:02 UTC
Identified - We have identified an issue on free cert issuance and renewals for custom CDN domains. We have observed a delay from Lets Encrypt API endpoint causing these delays. Existing certificates on custom domains will continue to function as normal - however new and cert renewals via our free certificate option may experience a delay to the certificate issuance.

Jun 1, 20:18 UTC
Resolved - This incident has been resolved.

Jun 1, 17:24 UTC
Monitoring - Service has been restored and affected systems are operating normally.

We are continuing to monitor the platform closely to confirm stability and ensure there are no remaining impacts.

Jun 1, 16:02 UTC
Investigating - We are currently investigating an issue affecting Magic Containers and Databases. Our engineering team is actively working to identify the cause and restore normal service. Further updates will be provided as they become available.

Jun 1, 20:17 UTC
Resolved - This incident has been resolved.

Jun 1, 17:18 UTC
Monitoring - We are seeing normal processing resume for newly submitted video uploads and transcoding jobs.

Some videos that entered processing during the incident may remain delayed. Our team is actively reviewing and working through the remaining affected jobs while continuing to monitor the service.

Further updates will be provided as they become available.

Jun 1, 16:19 UTC
Investigating - We are currently investigating a service degradation affecting Stream.

Users may experience delays with video uploads, video fetching operations, and transcoding jobs. Playback, …

Jun 1, 10:38 UTC
Resolved - This incident has been resolved.

Jun 1, 07:24 UTC
Investigating - We're currently investigating an issue causing the Optimizer to serve a number of 5XX errors. We're investigating this as a matter of priority and we will provide updates here as soon as we can.

May 27, 11:15 UTC
Resolved - The fix has been deployed to all nodes. We will be readding the missing nodes to the pool today.

May 26, 16:00 UTC
Monitoring - A fix is being staged on a subset of affected nodes. Impacted nodes are since identifying the issue isolated from CDN traffic and only receiving test traffic. Further updates will be provided after testing concludes and deployment to all affected nodes is complete.

May 26, 06:47 UTC
Identified - We've been observing 25 to 30 nodes in various PoPs around the world exhibiting constant …

May 26, 08:23 UTC
Resolved - We identified and resolved an issue that could cause endpoint updates to experience delayed propagation after CDN services had been running for an extended period of time. The issue was related to endpoint synchronization between Magic Containers and the CDN routing component, where slower processing connected to sticky session invalidation could result in stale endpoint data remaining in use longer than expected.

May 6, 14:29 UTC
Monitoring - We are monitoring improvements related to the resilience of routing configuration failover on edge servers during temporary control plane connectivity interruptions.

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May 23, 13:52 UTC
Resolved - This incident has been resolved.

May 22, 19:03 UTC
Monitoring - A fix has been applied and we're now working through the backlog to process all pending updates. We expect processing to be back to real-time in the next 6 hours.

May 22, 14:22 UTC
Identified - We have identified a discrepancy in our backend process that has caused zone id mismatch on new CDN Accelerated zones. The team are currently working to deploy a hotfix to address the problem.

May 22, 11:19 UTC
Investigating - As …

May 21, 18:21 UTC
Resolved - An internal process failure related to the management of our bunny.net domain with one of our domain registrars led to the temporary suspension of the domain, causing multiple services under bunny.net to become unavailable.

After identifying and confirming the issue, we worked with the registrar to restore the domain and all affected services are now recovering as DNS changes propagate globally. We have identified the root cause internally and are implementing additional safeguards and escalation procedures to ensure this cannot happen again.

During the outage, products and services under bunny.net experienced varying levels of disruption …

May 14, 15:41 UTC
Resolved - This incident has now been cleared.

May 14, 14:42 UTC
Monitoring - We identified an outage in relation to an upstream network provider that resulted in partial degradation in Singapore, this is now resolved. We are currently monitoring the situation.

May 14, 14:33 UTC
Update - We are continuing to investigate this issue.

May 14, 14:23 UTC
Update - We are continuing to investigate this issue.

May 14, 14:23 UTC
Investigating - We are currently experiencing a network issue in our Singapore region, and as …

May 12, 06:00 UTC
Completed - The scheduled maintenance has been completed.

May 11, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Apr 13, 08:28 UTC
Scheduled - We will be performing scheduled maintenance that will temporarily affect access to files stored in non-replicated storage zones located in Sweden.

Expected Impact
During the maintenance window, requests for files in non-replicated storage zones may result in temporary 5xx errors. Replicated files will remain fully accessible.

For Magic Containers and Database, single location deployed instances in Sweden will experience a period …