JW Player
JWPLAYER
Last checked: Jun 19, 2026 10:13
Incident History (Last 30 Days)
Media reuploading and VOD trimming issue
Jun 18, 13:44 UTC
Resolved - This incident has been resolved.
Jun 18, 13:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 18, 12:59 UTC
Update - We are continuing to work on a fix for this issue.
Jun 18, 12:36 UTC
Identified - We have identified the issue and are testing a possible fix.
Jun 18, 12:03 UTC
Investigating - We are currently investigating an issue that is preventing users from re-uploading media via the Dashboard.
Jun 18, 2026
13:44
Increased error in Instant Live
Jun 18, 13:27 UTC
Resolved - The incident has been resolved.
Jun 18, 11:39 UTC
Monitoring - Video delivery for Live and VOD in the impacted region has returned to normal operations. The impacted time frame was 9:30 - 10:30 UTC. We are continuing to monitor.
Jun 18, 11:10 UTC
Update - We've identified an issue with a CDN provider in the impacted regions. We are seeing recovery and continuing to monitor.
Jun 18, 10:54 UTC
Update - Third party provider issue impacting Instant Live.
Jun 18, 10:31 UTC
Identified - …
Jun 18, 2026
13:27
Resolved - Player Rendering Interruption (contentserver domain)
May 22, 16:42 UTC
Resolved - Between approximately 9:00 AM and 12:10 PM EST, some publishers experienced an interruption in player and ad rendering.
The issue has been identified and resolved.
May 22, 2026
16:42
Media stuck in processing after upload
May 20, 20:20 UTC
Resolved - This incident has been resolved.
May 20, 20:09 UTC
Update - Our Playlists service is also affected. Streaming and playback of existing media remain unimpacted. We will provide another update shortly.
May 20, 20:04 UTC
Identified - The issue has been identified and a fix is being implemented.
May 20, 19:47 UTC
Investigating - We are investigating issue with media stuck in processing after upload
May 20, 2026
20:20