F5

THIS IS A SCHEDULED EVENT Nov 7, 00:00 UTC  -  Nov 8, 16:00 UTC

Oct 24, 05:20 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 services:
- F5 Distributed Cloud Global Controller
- F5 Distributed Cloud DNS Service

Maintenance Window:
Start Time: 7 Nov 2026 00:00 UTC
End Time: 8 Nov 2026 16:00 UTC

Reference: SDCCAB-5861

Projected Impact:
During the maintenance window, configuration changes made in the F5 Distributed Cloud Console will continue to be saved and propagated normally, except for a brief delay in propagation while platform management services …

Oct 27, 12:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 27, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 27, 05:29 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of an upcoming vendor unplanned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure in Querétaro, Mexico (QRO1)

Maintenance Window:
Start Time: 27 Oct 2026 05:30 UTC
End Time: 27 Oct 2026 12:00 UTC

Reference ID: SDCCAB-5668

Projected Impact:
Customers who have created hard-coded dependencies for this specific Regional …

Oct 27, 09:46 UTC
Update - All Distributed Cloud Regional Edges are operating normally globally, with traffic processing and XC console core services running in a steady state.

Our engineering teams are actively monitoring system health to maintain expected performance. We will share further updates as we move closer to full resolution.

Thank you for your continued patience and support.

Oct 26, 20:38 UTC
Update - Distributed Cloud Regional Edges globally are operating normally. Traffic processing and XC console core services are in a steady state.

Our engineering teams continue to closely monitor service health and stability to ensure sustained …

Oct 25, 16:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 24, 02:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 10, 03:42 UTC
Scheduled - Dear Valued Customer,

We would like to inform you that the previously scheduled maintenance for Distributed Cloud Regional Edge has been rescheduled.

Updated Maintenance Details:
Start Time: 24 Oct 2026 02:00 UTC
End Time: 25 Oct 2026 16:00 UTC

- October 24th 02:00 UTC - Amsterdam, B-Mumbai, Ashburn DC12, Montreal, Tel Aviv
- October 24th 06:00 UTC - D-Ashburn DC12, D-New York, Dallas, Dubai, …

Oct 25, 06:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 25, 03:40 UTC
Update - Dear Valued Customer,

We would like to inform you that the ongoing maintenance for F5 Bot Defense Network Infrastructure in Ashburn (DC11) has been extended by an additional 2 hours. The new expected completion time is October 25th at 06:00 AM UTC.

We sincerely appreciate your patience and understanding as we carry out this critical maintenance to further enhance the quality and reliability of our services.Sincerely,
F5 Distributed Cloud Team

Oct 25, 00:27 UTC
Update - Dear Valued Customer,

We would …

Oct 24, 14:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 24, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 21, 22:56 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- Services - Client Side Defense

Maintenance Window:
Start Time: 24 Oct 2026 02:00 UTC
End Time: 24 Oct 2026 14:00 UTC


Reference: SDCCAB-5771

Projected Impact:
During the maintenance window, processing of newly collected script data for Client-Side Defense (CSD) may …

Oct 24, 09:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 24, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 9, 08:08 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure

Affected Locations:
- London (B-TN2, TN2)
- San Jose (SV10,B-SV10)
- Ashburn (DC12,B-DC12,C-DC12)
- Singapore (SG3)

Maintenance Window:
Start Time: 24 Oct 2026 05:00 UTC
End Time: 24 Oct 2026 09:00 UTC

Reference: SDCCAB-5596 ,SDCCAB-5613,SDCCAB-5614,SDCCAB-5615

Projected Impact:
Customers may experience degraded …

Oct 24, 07:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 24, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 16, 18:02 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure

Affected Locations:
- Chicago
- Dallas (dal3)
- San Jose (sv10)
- Seattle
- Toronto

Maintenance Window:
Start Time: 24 Oct 2026 05:00 UTC
End Time: 24 Oct 2026 07:00 UTC

Reference: SDCCAB-5589

Projected Impact:
Customers connecting to …

Oct 23, 12:01 UTC
Completed - The scheduled maintenance has been completed.

Oct 23, 06:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 23, 06:45 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of an upcoming vendor unplanned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure in Querétaro, Mexico (QRO1)

Maintenance Window:
Start Time: 23 Oct 2026 06:45 UTC
End Time: 23 Oct 2026 12:00 UTC

Reference ID: SDCCAB-5737

Projected Impact:
Customers who have created hard-coded dependencies for this specific Regional …

Oct 22, 22:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 22, 20:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 22, 17:53 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge

Maintenance Window:
Start Time: 22 Oct 2026 20:00 UTC
End Time: 22 Oct 2026 22:00 UTC

Reference: SDCCAB-5843

Projected Impact:
As part of the implementation, we will perform an update to the WAF signatures. …

Oct 21, 22:29 UTC
Completed - The scheduled maintenance has been completed.

Oct 21, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 21, 21:48 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge

Maintenance Window:
Start Time: 21 Oct 2026 21:00 UTC
End Time: 21 Oct 2026 23:00 UTC

Reference: SDCCAB-5843

Projected Impact:
As part of the implementation, we will perform an update to the WAF signatures. …

Oct 21, 11:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 21, 05:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 21, 05:38 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of an upcoming vendor unplanned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure

Maintenance Window:
Start Time: 21 Oct 2026 05:30 UTC
End Time: 21 Oct 2026 11:00 UTC

Reference ID: SDCCAB-5639

Projected Impact:
Customers who have created hard-coded dependencies for a specific Regional Edge site may …

Oct 18, 20:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 18, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 12, 17:09 UTC
Update - Dear Valued Customer,

We would like to inform you that the previously scheduled maintenance for Regional Edge in Sao Paulo (SP4) has been rescheduled.

Updated Maintenance Details:
Start Time: 18 Oct 2026 12:00 UTC
End Time: 18 Oct 2026 20:00 UTC
Reason for Reschedule: Rescheduled to ensure all necessary resources are available to complete the work efficiently.
Reference ID: SDCCAB-5458

We apologize for any inconvenience …

Oct 18, 08:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 18, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 12, 06:18 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:

- F5 Distributed Cloud Network Infrastructure

Maintenance Window:
Start Time: 18 Oct 2026 05:00 UTC
End Time: 18 Oct 2026 08:00 UTC

Reference: SDCCAB-5665

Projected Impact:
Customers connecting through the Chicago(CH2) Point of Presence (PoP) may experience a minor service impact …

Oct 18, 06:15 UTC
Completed - The scheduled maintenance has been completed.

Oct 18, 06:15 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.

Oct 17, 05:43 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.

Oct 17, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 2, 20:23 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed …

Oct 18, 05:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 17, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 12, 05:41 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure

Maintenance Window:
Start Time: 17 Oct 2026 23:00 UTC
End Time: 18 Oct 2026 05:00 UTC

Reference: SDCCAB-5664

Projected Impact:
Customers connecting through the Amsterdam (AMS9) Point of Presence (PoP) may experience a minor service …

Oct 18, 03:30 UTC
Completed - The scheduled maintenance has been completed.

Oct 18, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 10, 01:39 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud DNS Service

Maintenance Window:
Start Time: 18 Oct 2026 00:30 UTC
End Time: 18 Oct 2026 03:30 UTC

Reference: SDCCAB-5592

Projected Impact:
This maintenance activity involves an upgrade to our internal infrastructure aimed to improve the stability, …

Oct 17, 21:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 17, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 9, 22:00 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud DNS Service

Maintenance Window:
Start Time: 17 Oct 2026 04:00 UTC
End Time: 17 Oct 2026 21:00 UTC

Reference: SDCCAB-5604

Projected Impact:
F5 Distributed Cloud DNS is built with high availability and redundancy; therefore, no service impact …

Oct 17, 09:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 17, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 5, 17:19 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:

- F5 Distributed Cloud Network Infrastructure

Maintenance Window:
Start Time: 17 Oct 2026 05:00 UTC
End Time: 17 Oct 2026 09:00 UTC

Reference: SDCCAB-5553

Projected Impact:
Customers may experience degraded monitoring visibility within the Distributed Cloud Console Routed DDoS workspace while infrastructure …

Oct 15, 12:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 15, 06:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 15, 06:10 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of an upcoming vendor unplanned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure

Maintenance Window:
Start Time: 15 Oct 2026 06:15 UTC
End Time: 15 Oct 2026 12:00 UTC

Reference ID: SDCCAB-5714

Projected Impact:
Customers who have created hard-coded dependencies for a specific Regional Edge site may …

Oct 14, 11:53 UTC
Resolved - Following a period of monitoring, functionality for the Global Log Receiver (GLR) and console access logs has fully returned to normal operations, with traffic processing remaining stable and operating normally throughout this service event.

This incident has now been marked as resolved. Thank you for your continued patience, support, and trust in F5.

Oct 14, 11:20 UTC
Monitoring - On October 14 2026, at approximately 10:35 UTC, F5 Distributed Cloud team detected a service degradation affecting Global Log Receiver (GLR) and console access logs. Currently, all affected services have been restored and …

Oct 11, 05:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 10, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 2, 16:14 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge

Maintenance Window:
Start Time: 10 Oct 2026 23:00 UTC
End Time: 11 Oct 2026 05:00 UTC

Reference: SDCCAB-5549

Projected Impact:
During this maintenance window, traffic to Lisbon (LS1) Regional Edge will be directed to nearby Regional …

Oct 10, 19:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 10, 13:21 UTC
Update - Dear Valued Customer,

We would like to inform you that the ongoing maintenance for CDN Global Controller has been extended by an additional 3 hours. The new expected completion time is October 10th at 19:00 UTC.

We sincerely appreciate your patience and understanding as we carry out this critical maintenance to further enhance the quality and reliability of our services.

Sincerely,
F5 Distributed Cloud Team

Oct 10, 04:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide …

Oct 10, 18:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 10, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 29, 16:46 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure

Maintenance Window:
Start Time: 10 Oct 2026 12:00 UTC
End Time: 10 Oct 2026 18:00 UTC

Reference: SDCCAB-5371

Projected Impact:
Customers who have created hard-coded dependencies for the Osaka Regional Edge site may encounter degraded …

Oct 10, 17:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 10, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 8, 19:40 UTC
Update - Dear Valued Customers,

Please be advised that the upcoming Urgent Scheduled maintenance activity for the following F5 service has been rescheduled with an extended window and updated maintenance details:
- F5 Distributed Cloud DNS Service

Updated Maintenance Window:

Original Window: 10 Oct 2026 04:00 UTC – 10 Oct 2026 06:00 UTC

New Window: 10 Oct 2026 04:00 UTC – 10 Oct …

Oct 10, 12:46 UTC
Resolved - The F5 Distributed Cloud team confirms that the service provider issue in the Querétaro, Mexico region is fully resolved. Services have remained stable and are functioning as expected. This incident is now marked as resolved.

If you have any questions or need assistance, please contact our Support team:

- Email support: [email protected]
- Phone support: For region-specific contact details, please visit: https://my.f5.com/manage/s/article/K000135931

Thank you for your patience and understanding.

Sincerely,
F5 Distributed Cloud

Oct 9, 14:07 UTC
Monitoring - The service provider issue affecting the Querétaro, Mexico region has been resolved, and services have returned to standard …

Oct 10, 09:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 10, 04:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 2, 14:43 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Bot Defense Distributed Cloud Protection Manager DCPM

Maintenance Window:
Start Time: 10 Oct 2026 04:00 UTC
End Time: 10 Oct 2026 09:00 UTC

Reference: SDCCAB-5514

Projected Impact:
Customer traffic and protected applications will remain fully operational throughout this maintenance. …

Oct 10, 03:06 UTC
Completed - Dear Valued Customer,

We would like to inform you that the schedule maintenance for F5 Distributed Cloud DNS Services has been cancelled.


Original Maintenance Details:
Start Time: 10 Oct 2026 04:00 UTC
End Time: 10 Oct 2026 10:00 UTC
Reason for Cancellation:This maintenance is no longer required at this time
Reference ID: SDCCAB-4079


If you have any questions or need further assistance, please contact our support team at [email protected].

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud

Oct 1, 05:22 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of …

Oct 9, 01:10 UTC
Resolved - We are pleased to confirm that the issue has been fully resolved.

All affected services have been restored and are operating normally, with no further impact anticipated. We sincerely appreciate your patience and understanding throughout the resolution process. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team.

If you have any questions or need assistance, please contact our Support team:

- Email support: [email protected]
- Phone support: For region-specific contact details, please visit:
https://my.f5.com/manage/s/article/K000135931

Thank you for your patience and understanding.

Sincerely,
F5 Distributed Cloud

Oct 8, …

Oct 8, 21:41 UTC
Completed - Dear Valued Customer,

We would like to inform you that the schedule maintenance for F5 Distributed Cloud Regional Edge in Jakarta (JK1) has been cancelled.

Original Maintenance Details:
Start Time: 10 Oct 2026 04:00 UTC
End Time: 10 Oct 2026 10:00 UTC
Reason for Cancellation: The planned updates are now part of a larger improvement project to be scheduled at a later date
Reference ID: SDCCAB-5397

If you have any questions or need further assistance, please contact our support team at [email protected].

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud

Sep 24, …

Oct 8, 21:39 UTC
Completed - Dear Valued Customer,

We would like to inform you that the schedule maintenance for F5 Distributed Cloud Regional Edge in Dubai (DX1) has been cancelled.

Original Maintenance Details:
Start Time: 11 Oct 2026 04:00 UTC
End Time: 11 Oct 2026 10:00 UTC
Reason for Cancellation: The planned updates are now part of a larger improvement project to be scheduled at a later date.
Reference ID: SDCCAB-5398

If you have any questions or need further assistance, please contact our support team at [email protected].

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud

Sep 24, …

Oct 7, 19:28 UTC
Resolved - We are pleased to inform you that the service disruption affecting our Melbourne (ME1) Regional Edge has been fully resolved.

Our F5 Distributed Cloud engineering team have successfully completed all restoration efforts, and all systems are now operating normally.

We sincerely appreciate your patience and partnership throughout this process. Our priority remains delivering secure, highly available services, and we apologize for any inconvenience this incident may have caused.

If you have any questions or require further assistance, please do not hesitate to contact our Support team.

Contact Information:
- Email Support: Reach us at [email protected] for any questions …

Oct 5, 01:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 4, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 3, 03:26 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Urgent scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge

Maintenance Window:
Start Time: 04 Oct 2026 21:00 UTC
End Time: 05 Oct 2026 01:00 UTC

Reference: SDCCAB-5529

Projected Impact:
Customers who have created hard-coded dependencies for a specific Regional Edge site may experience a …

Oct 1, 22:23 UTC
Resolved - The F5 Distributed Cloud team has resolved the instance management issue affecting the NGINX One Console. Console services, APIs, and management functions are operating normally.

Throughout the incident, customer application traffic remained unaffected, and existing NGINX instances continued serving live traffic without disruption.

Recovery actions have been completed.
We appreciate your patience and understanding while we worked to resolve this issue.

Oct 1, 15:17 UTC
Monitoring - The F5 Distributed Cloud team has successfully resolved the instance management for the NGINX One Console, and Console services and APIs are currently operating normally.

Customer application …

Oct 1, 16:31 UTC
Resolved - The F5 Distributed Cloud team has successfully resolved the intermittent loss of Access Logs and Global Log Receiver services in the Mumbai (b-mb2) region.

All affected log streaming services have returned to standard operation. There was no traffic interruption during this event, and all core Distributed Cloud Console services remained fully operational.

All other services remain fully operational. This incident has been marked as resolved.

Oct 1, 10:52 UTC
Monitoring - The F5 Distributed Cloud team has successfully resolved the intermittent loss of Access Logs and Global Log Receiver services in the Mumbai …

Oct 1, 03:49 UTC
Resolved - We are pleased to report that the configuration propagation delays affecting our Distributed Cloud systems have been completely resolved.

Our engineering teams have completed their recovery work, and after closely monitoring our platform, we can confirm that all systems are stable and processing traffic normally.

We know how important these services are to your business operations and truly appreciate your patience and partnership while we worked to put this right. If you have any remaining questions or need assistance, our support team is ready to help through your usual contact channels.

Sincerely,
F5 Distributed Cloud

…

Sep 29, 12:35 UTC
Resolved - The F5 Distributed Cloud team would like to inform you that the service provider issue in Querétaro, Mexico region has been resolved. We are pleased to confirm that services have remained stable and are functioning as expected. This incident is now marked as resolved. If you continue to experience any issue, please contact the F5 Support team for further assistance.

If you have any questions or need assistance, please contact our Support team:

- Email support: [email protected]
- Phone support: For region-specific contact details, please visit:
https://my.f5.com/manage/s/article/K000135931

Thank you for your patience and understanding.

Sincerely,
F5 Distributed Cloud

…

Sep 29, 01:19 UTC
Resolved - The Distributed Cloud team is pleased to confirm that the issue in Melbourne (me1) region affecting display of metrics within the customer dashboard and Customer Edges has been fully resolved, and service is operating normally. We have completed our monitoring activities and confirmed platform stability.

If you have any questions or need assistance, please contact our Support team:

- Email support: [email protected]
- Phone support: For region-specific contact details, please visit:
https://my.f5.com/manage/s/article/K000135931

Thank you for your patience and understanding.

Sincerely,
F5 Distributed Cloud

Sep 28, 18:05 UTC
Monitoring - A fix has been deployed that restores full visibility …