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Imperva

Imperva

IMPERVA

Operational

Last checked: Oct 27, 2026 17:07

Uptime (Last 90 Days)

72.22%
90 days ago Today

Incident History (Last 30 Days)

Scheduled Minor

[ICM-5553] Planned Maintenance on the Imperva data center in Santiago, Chile

THIS IS A SCHEDULED EVENT Nov 19, 04:00 - 12:00 UTC

Oct 22, 16:57 UTC
Update - Maintenance on the Santiago, Chile data center will be performed on Thursday, November 19th, 2026 at 04:00 UTC. We expect to complete the maintenance by Thursday, November 19th, 2026 at 12:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place …

Nov 19, 2026

04:00

Scheduled Minor

[ICM-5674] Planned Maintenance on the Imperva data center in Hanoi, Vietnam

THIS IS A SCHEDULED EVENT Nov 12, 19:00 UTC  -  Nov 13, 01:00 UTC

Oct 23, 16:09 UTC
Scheduled - Maintenance on the Hanoi, Vietnam data center will be performed on Thursday, November 12th, 2026 at 19:00 UTC. We expect to complete the maintenance by Friday, November 13th, 2026 at 01:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects …

Nov 12, 2026

19:00

Scheduled Minor

[ICM-5673] Planned Maintenance on the Imperva data center in Bangkok, Thailand

THIS IS A SCHEDULED EVENT Nov 10, 18:00 UTC  -  Nov 11, 00:00 UTC

Oct 23, 16:05 UTC
Scheduled - Maintenance on the Bangkok, Thailand data center will be performed on Tuesday, November 10th, 2026 at 18:00 UTC. We expect to complete the maintenance by Wednesday, November 11th, 2026 at 00:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects …

Nov 10, 2026

18:00

Scheduled Minor

[ICM-5598] Planned Maintenance on the Imperva data center in Cape Town, South Africa

THIS IS A SCHEDULED EVENT Nov 8, 22:00 UTC  -  Nov 9, 02:00 UTC

Oct 23, 04:39 UTC
Update - Maintenance on the Cape Town, South Africa data center will be performed on Sunday, November 8th, 2026 at 22:00 UTC. We expect to complete the maintenance by Monday, November 9th, 2026 at 02:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels …

Nov 08, 2026

22:00

Scheduled Minor

[ICM-5651] Planned Maintenance on the Imperva data center in Rio, Brazil

THIS IS A SCHEDULED EVENT Nov 5, 05:00 - 09:00 UTC

Oct 20, 16:11 UTC
Scheduled - Maintenance on the Rio, Brazil data center will be performed on Thursday, November 5th, 2026 at 05:00 UTC. We expect to complete the maintenance by Thursday, November 5th, 2026 at 09:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place …

Nov 05, 2026

05:00

Scheduled Minor

[ICM-5611] Planned Maintenance on the Imperva data center in New York 2, NY

THIS IS A SCHEDULED EVENT Nov 4, 03:00 - 11:00 UTC

Oct 20, 03:40 UTC
Scheduled - Maintenance on the New York 2, NY data center will be performed on Wednesday, November 4th, 2026 at 03:00 UTC. We expect to complete the maintenance by Wednesday, November 4th, 2026 at 11:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is …

Nov 04, 2026

03:00

Scheduled Minor

[ICM-5612] Planned Maintenance on the Imperva data center in Santiago, Chile

THIS IS A SCHEDULED EVENT Nov 3, 04:00 - 12:00 UTC

Oct 13, 02:51 UTC
Scheduled - Maintenance on the Santiago, Chile data center will be performed on Tuesday, November 3rd, 2026 at 04:00 UTC. We expect to complete the maintenance by Tuesday, November 3rd, 2026 at 12:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place …

Nov 03, 2026

04:00

Scheduled Minor

[ICM-5675] Planned Maintenance on the Imperva data center in London 1, UK

THIS IS A SCHEDULED EVENT Nov 2, 00:00 - 06:00 UTC

Oct 23, 16:13 UTC
Scheduled - Maintenance on the London 1, UK data center will be performed on Monday, November 2nd, 2026 at 00:00 UTC. We expect to complete the maintenance by Monday, November 2nd, 2026 at 06:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in …

Nov 02, 2026

00:00

Scheduled Major

[TR-23350] - Essential Maintenance on the Cloud Security Console and API – November 1, 2026

THIS IS A SCHEDULED EVENT Nov 1, 14:00 - 18:00 UTC

Oct 26, 09:05 UTC
Scheduled - The Cloud Security Console and API will undergo an essential scheduled maintenance on November 1, 2026, between 14:00 and 18:00 UTC. During this maintenance window, customers may experience intermittent disruptions with the login service to the Management Console or active user sessions may be interrupted, requiring users to sign in again.
Customer sites will remain online and protected at all times. We appreciate your understanding and apologize for any inconvenience.

Nov 01, 2026

14:00

Scheduled Minor

[ICM-5654] Planned Maintenance on the Imperva data center in Tel Aviv, Israel

THIS IS A SCHEDULED EVENT Oct 31, 18:00 UTC  -  Nov 1, 02:00 UTC

Oct 22, 18:18 UTC
Scheduled - Maintenance on the Tel Aviv, Israel data center will be performed on Saturday, October 31st, 2026 at 18:00 UTC. We expect to complete the maintenance by Sunday, November 1st, 2026 at 02:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and …

Oct 31, 2026

18:00

Scheduled Minor

[ICM-5650] Planned Maintenance on the Imperva data center in Denver, CO

THIS IS A SCHEDULED EVENT Oct 29, 08:00 - 12:00 UTC

Oct 20, 16:09 UTC
Scheduled - Maintenance on the Denver, CO data center will be performed on Thursday, October 29th, 2026 at 08:00 UTC. We expect to complete the maintenance by Thursday, October 29th, 2026 at 12:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place …

Oct 29, 2026

08:00

Scheduled Minor

[ICM-5611] Planned Maintenance on the Imperva data center in New York 2, NY

THIS IS A SCHEDULED EVENT Oct 29, 03:00 - 11:00 UTC

Oct 13, 02:40 UTC
Scheduled - Maintenance on the New York 2, NY data center will be performed on Thursday, October 29th, 2026 at 03:00 UTC. We expect to complete the maintenance by Thursday, October 29th, 2026 at 11:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is …

Oct 29, 2026

03:00

Scheduled Minor

[ICM-5661] Planned Maintenance on the Imperva data center in Manila, Philippines

THIS IS A SCHEDULED EVENT Oct 28, 20:00 UTC  -  Oct 29, 00:00 UTC

Oct 21, 17:02 UTC
Scheduled - Maintenance on the Manila, Philippines data center will be performed on Wednesday, October 28th, 2026 at 20:00 UTC. We expect to complete the maintenance by Thursday, October 29th, 2026 at 00:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects …

Oct 28, 2026

20:00

Scheduled Critical

[ICM-5616] MXP to MIL PoP Migration - Milan, Italy

THIS IS A SCHEDULED EVENT Oct 28, 03:00 UTC  -  Oct 29, 03:00 UTC

Oct 19, 15:26 UTC
Scheduled - As part of our commitment to building a future-facing network, Imperva recently launched our Next Generation Architecture in the MIL - Milan 2, Italy PoP with improved capacity, connectivity, and services. This PoP is replacing our currently operational PoP in MXP – Milan, Italy. Imperva will be migrating all services and customer traffic from our MXP PoP to our MIL PoP, and decommissioning our MXP PoP during a scheduled maintenance window which will begin at Wednesday, October 28th, 2026 …

Oct 28, 2026

03:00

Scheduled Minor

[ICM-5602] Planned Maintenance on the Imperva data center in Madrid, Spain

THIS IS A SCHEDULED EVENT Oct 27, 22:00 UTC  -  Oct 28, 02:00 UTC

Oct 9, 04:24 UTC
Scheduled - Maintenance on the Madrid, Spain data center will be performed on Tuesday, October 27th, 2026 at 22:00 UTC. We expect to complete the maintenance by Wednesday, October 28th, 2026 at 02:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects …

Oct 27, 2026

22:00

Scheduled Minor

[ICM-5617] Planned Maintenance on the Imperva data center in Lima, Peru

Oct 22, 16:23 UTC
Completed - The maintenance has been cancelled.

Oct 14, 21:02 UTC
Update - Maintenance on the Lima, Peru data center will be performed on Monday, November 2nd, 2026 at 04:00 UTC. We expect to complete the maintenance by Monday, November 2nd, 2026 at 12:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is …

Oct 22, 2026

16:23

Scheduled Minor

[ICM-5603] Planned Maintenance on the Imperva data center in Atlanta, GA

Oct 22, 05:43 UTC
Completed - The scheduled maintenance has been completed.

Oct 22, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 9, 04:38 UTC
Scheduled - Maintenance on the Atlanta, GA data center will be performed on Thursday, October 22nd, 2026 at 02:00 UTC. We expect to complete the maintenance by Thursday, October 22nd, 2026 at 06:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS …

Oct 22, 2026

05:43

Scheduled Minor

[ICM-5590] Planned Maintenance on the Imperva data center in San Jose, CA

Oct 21, 12:52 UTC
Completed - The scheduled maintenance has been completed.

Oct 21, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 8, 13:36 UTC
Scheduled - Maintenance on the San Jose, CA data center will be performed on Wednesday, October 21st, 2026 at 07:00 UTC. We expect to complete the maintenance by Wednesday, October 21st, 2026 at 13:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF …

Oct 21, 2026

12:52

Resolved Minor

[INC-1166] Service Degradation Affecting Newly Onboarded Sites

Oct 20, 16:21 UTC
Resolved - This incident has been resolved.

Oct 20, 16:12 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Oct 20, 14:28 UTC
Update - Mitigation efforts are ongoing. Our teams have completed additional configuration changes and continue working to restore normal service. Further updates will be provided as information becomes available.

Oct 20, 12:54 UTC
Update - Imperva teams continue working to mitigate the issue and restore normal service. We are currently implementing and validating mitigation actions. Further updates will be provided as …

Oct 20, 2026

16:21

Scheduled Minor

[ICM-5591] Planned Maintenance on the Imperva data center in Los Angeles, CA

Oct 20, 11:31 UTC
Completed - The scheduled maintenance has been completed.

Oct 20, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 8, 13:38 UTC
Scheduled - Maintenance on the Los Angeles, CA data center will be performed on Tuesday, October 20th, 2026 at 07:00 UTC. We expect to complete the maintenance by Tuesday, October 20th, 2026 at 13:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF …

Oct 20, 2026

11:31

Resolved Minor

[INC-1165] Service Degradation Affecting Newly Onboarded Sites

Oct 19, 22:47 UTC
Resolved - Following successful mitigation and a period of monitoring, we have confirmed that the service is operating normally and the issue is resolved. We apologize for any inconvenience this may have caused.

Oct 19, 21:35 UTC
Monitoring - Mitigation efforts have concluded and new site resolution has returned to normal. The next update will be provided by 22:45 UTC.

Oct 19, 21:29 UTC
Update - The impact has been mitigated, and normal service has been restored. Our teams are continuing to monitor the environment to confirm stability. Further updates will …

Oct 19, 2026

22:47

Scheduled Minor

[ICM-5348] Planned Maintenance on the Imperva data center in Chicago 1, IL

Oct 19, 10:52 UTC
Completed - The scheduled maintenance has been completed.

Oct 19, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 4, 10:27 UTC
Update - We will be undergoing scheduled maintenance during this time.

Oct 4, 10:23 UTC
Scheduled - Maintenance on the Chicago 1, IL data center will be performed on Monday, October 19th, 2026 at 04:00 UTC. We expect to complete the maintenance by Monday, October 19th, 2026 at 12:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to …

Oct 19, 2026

10:52

Scheduled Minor

[ICM-5537] Essential Maintenance on the Imperva data center in Madrid, Spain

Oct 19, 05:49 UTC
Completed - The scheduled maintenance has been completed.

Oct 18, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 15, 13:49 UTC
Scheduled - Maintenance on the Madrid, Spain data center will be performed on Sunday, October 18th, 2026 at 23:00 UTC. We expect to complete the maintenance by Monday, October 19th, 2026 at 07:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS …

Oct 19, 2026

05:49

Resolved Minor

INC-1163 SIEM log investigation

Oct 15, 23:05 UTC
Resolved - Mitigation measures have been implemented to address the SIEM log data issue. Our teams have confirmed the environment accuracy.

Oct 15, 22:36 UTC
Identified - We have identified the source of the SIEM log data issue affecting the accuracy of information reported for some customers. Our teams are actively working to implement mitigation measures and restore normal service. The next update will be provided by 23:00 UTC.

Oct 15, 21:49 UTC
Investigating - We are currently investigating an issue with SIEM log data that may affect the accuracy of …

Oct 15, 2026

23:05

Scheduled Minor

[ICM-5571] Planned Maintenance on the Imperva data center in Montreal, QC, Canada

Oct 15, 08:09 UTC
Completed - The scheduled maintenance has been completed.

Oct 15, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 30, 09:56 UTC
Scheduled - Maintenance on the Montreal, QC, Canada data center will be performed on Thursday, October 15th, 2026 at 03:00 UTC. We expect to complete the maintenance by Thursday, October 15th, 2026 at 11:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF …

Oct 15, 2026

08:09

Scheduled Minor

[ICM-5575] Planned Maintenance on the Imperva data center in Detroit, MI

Oct 14, 13:51 UTC
Completed - The scheduled maintenance has been completed.

Oct 14, 12:30 UTC
Update - Maintenance on the Detroit, MI data center has been extended to Wednesday, October 14th, 2026 at 14:00 UTC

Oct 14, 11:32 UTC
Update - Maintenance on the Detroit, MI data center has been extended to Wednesday, October 14th, 2026 at 13:00 UTC

Oct 14, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 4, 10:23 UTC
Scheduled - Maintenance on the Detroit, MI data …

Oct 14, 2026

13:51

Resolved Minor

[INC-1160] Degradation of Imperva Generated Certificate Issuance

Oct 13, 17:44 UTC
Resolved - Monitoring has confirmed that the service is stable and certificate issuance is functioning as expected. No additional issues have been observed, and this incident has been resolved. Thank you for your patience.

Oct 13, 15:38 UTC
Monitoring - The issue was identified as a degradation affecting a third-party service. The issue should now be resolved, and certificate issuance is operating as expected. We are closely monitoring the service to ensure continued stability. The next update will be no later than 18:00 UTC

Oct 13, 13:58 UTC
Update - We …

Oct 13, 2026

17:44

Resolved Minor

[INC-1161] Issue Resulting in Unexpected IRA Blocking

Oct 13, 17:29 UTC
Resolved - We have completed monitoring and confirmed that the mitigation measures have successfully resolved the issue that resulted in false positive IRA blocks for some customers. Service is operating normally, and no further impact has been observed. We sincerely apologize for the inconvenience and appreciate your patience while our teams worked to identify and resolve the issue.

Oct 13, 16:28 UTC
Monitoring - We have implemented mitigation measures to address the issue that may have resulted in false positive IRA blocks for some customers. Current indicators show the mitigations are performing as …

Oct 13, 2026

17:29

Resolved Minor

[ICM-5402] Planned Maintenance on the Imperva data center in Lima, Peru

Oct 13, 02:27 UTC
Completed - The maintenance has been cancelled.

Sep 30, 03:33 UTC
Scheduled - Maintenance on the Lima, Peru data center will be performed on Tuesday, October 13th, 2026 at 04:00 UTC. We expect to complete the maintenance by Tuesday, October 13th, 2026 at 12:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is …

Oct 13, 2026

02:27

Resolved Minor

[ICM-5569] Planned Maintenance on the Imperva data center in Dublin, Ireland

Oct 12, 06:38 UTC
Completed - The scheduled maintenance has been completed.

Oct 12, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 30, 05:35 UTC
Scheduled - Maintenance on the Dublin, Ireland data center will be performed on Monday, October 12th, 2026 at 03:00 UTC. We expect to complete the maintenance by Monday, October 12th, 2026 at 07:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS …

Oct 12, 2026

06:38

Resolved Minor

[ICM-5568] Planned Maintenance on the Imperva data center in Stockholm, Sweden

Oct 11, 22:56 UTC
Completed - The scheduled maintenance has been completed.

Oct 11, 22:37 UTC
Verifying - Verification is currently underway for the maintenance items.

Oct 11, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 30, 05:51 UTC
Scheduled - Maintenance on the Stockholm, Sweden data center will be performed on Sunday, October 11th, 2026 at 21:00 UTC. We expect to complete the maintenance by Monday, October 12th, 2026 at 01:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest …

Oct 11, 2026

22:56

Resolved Major

[TR-23350] - Essential Maintenance on the Cloud Security Console and API – October 11, 2026

Oct 11, 17:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 11, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Aug 29, 15:45 UTC
Scheduled - The Cloud Security Console and API will undergo an essential scheduled maintenance on October 11, 2026, between 13:00 and 17:00 UTC. During this maintenance window, customers may experience intermittent disruptions with the login service to the Management Console or sending API calls. Also, active user sessions may be interrupted, requiring users to sign in again. This might also …

Oct 11, 2026

17:00

Resolved Minor

[ICM-5547] Essential Maintenance on the Imperva data center in Lima, Peru

Oct 11, 10:05 UTC
Completed - The scheduled maintenance has been completed.

Oct 11, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 10, 02:30 UTC
Update - Maintenance on the Lima, Peru data center will be performed on Sunday, October 11th, 2026 at 04:00 UTC. We expect to complete the maintenance by Sunday, October 11th, 2026 at 12:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS …

Oct 11, 2026

10:05

Resolved Major

[INC-1158] Service Degradation of Dallas, TX (DAL) PoP

Oct 10, 10:11 UTC
Resolved - The Dallas, TX (DAL) has been reactivated, and monitoring has confirmed stability. Services are operating normally, and the incident is now resolved.

Oct 10, 09:18 UTC
Monitoring - The Dallas, TX (DAL) PoP has been successfully activated and returned to service. Our technical teams will continue to closely monitor the PoP to ensure stability and performance.

Oct 9, 23:46 UTC
Update - A fix has been applied to address the connectivity issue affecting the DAL (Dallas) PoP. Traffic continues to be routed through an alternate PoP while our teams …

Oct 10, 2026

10:11

Resolved Minor

[ICM-5550] Planned Maintenance on the Imperva data center in Osaka, Japan

Oct 8, 20:27 UTC
Completed - The scheduled maintenance has been completed.

Oct 8, 19:59 UTC
Verifying - Verification is currently underway for the maintenance items.

Oct 8, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 24, 20:31 UTC
Scheduled - Maintenance on the Osaka, Japan data center will be performed on Thursday, October 8th, 2026 at 17:00 UTC. We expect to complete the maintenance by Thursday, October 8th, 2026 at 21:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest …

Oct 08, 2026

20:27

Resolved Minor

[ICM-5546] Planned Maintenance on the Imperva data center in Vancouver, BC, Canada

Oct 8, 10:24 UTC
Completed - The scheduled maintenance has been completed.

Oct 8, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 25, 21:06 UTC
Scheduled - Maintenance on the Vancouver, BC, Canada data center will be performed on Thursday, October 8th, 2026 at 08:00 UTC. We expect to complete the maintenance by Thursday, October 8th, 2026 at 12:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF …

Oct 08, 2026

10:24

Resolved Minor

[ICM-5472] Planned Maintenance on the Imperva data center in Buenos Aires, Argentina

Oct 8, 08:48 UTC
Completed - The scheduled maintenance has been completed.

Oct 8, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 30, 03:28 UTC
Scheduled - Maintenance on the Buenos Aires, Argentina data center will be performed on Thursday, October 8th, 2026 at 04:00 UTC. We expect to complete the maintenance by Thursday, October 8th, 2026 at 10:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF …

Oct 08, 2026

08:48

Resolved Minor

[ICM-5567] Planned Maintenance on the Imperva data center in Tel Aviv, Israel

Oct 7, 23:08 UTC
Completed - The scheduled maintenance has been completed.

Oct 7, 23:08 UTC
Verifying - Verification is currently underway for the maintenance items.

Oct 7, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 30, 05:23 UTC
Scheduled - Maintenance on the Tel Aviv, Israel data center will be performed on Wednesday, October 7th, 2026 at 21:00 UTC. We expect to complete the maintenance by Thursday, October 8th, 2026 at 01:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the …

Oct 07, 2026

23:08

Resolved Critical

[ICM-5526] NYC to JFK PoP Migration - New York 1, NY

Oct 7, 06:23 UTC
Completed - The scheduled maintenance has been completed.

Oct 6, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 25, 05:25 UTC
Scheduled - As part of our commitment to building a future-facing network, Imperva recently launched our Next Generation Architecture in the JFK - New York 3, NY PoP with improved capacity, connectivity, and services. This PoP is replacing our currently operational PoP in NYC – New York 1, NY. Imperva will be migrating all services and customer traffic from our …

Oct 07, 2026

06:23

Resolved Minor

[ICM-5549] Planned Maintenance on the Imperva data center in Kuala Lumpur, Malaysia

Oct 6, 21:13 UTC
Completed - The scheduled maintenance has been completed.

Oct 6, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 24, 20:29 UTC
Scheduled - Maintenance on the Kuala Lumpur, Malaysia data center will be performed on Tuesday, October 6th, 2026 at 19:00 UTC. We expect to complete the maintenance by Tuesday, October 6th, 2026 at 23:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF …

Oct 06, 2026

21:13

Resolved Major

[INC-1152] IPv6 connectivity degradation across multiple PoPs

Oct 6, 01:48 UTC
Resolved - Traffic across all affected PoPs is stable, and services are operating normally with no further impact observed.

Oct 6, 00:42 UTC
Update - The Warsaw (WAR) PoP has been successfully activated and is now operational.

Network traffic across all core Points of Presence—including Singapore (XSP), Atlanta (ATL), Detroit (DET), Tokyo (NRT), and Warsaw (WAR)—remains stable and fully operational following our remediation efforts.

Our engineering teams will continue to closely monitor system performance.

Oct 5, 13:06 UTC
Update - Network traffic across all core points of presence—including Singapore (XSP), Atlanta (ATL), Detroit …

Oct 06, 2026

01:48

Resolved Minor

[ICM-5545] Planned Maintenance on the Imperva data center in Seattle, WA

Oct 5, 10:22 UTC
Completed - The scheduled maintenance has been completed.

Oct 5, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 25, 21:02 UTC
Scheduled - Maintenance on the Seattle, WA data center will be performed on Monday, October 5th, 2026 at 08:00 UTC. We expect to complete the maintenance by Monday, October 5th, 2026 at 12:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS …

Oct 05, 2026

10:22

Resolved Minor

[ICM-5544] Planned Maintenance on the Imperva data center in Warsaw, Poland

Oct 5, 05:34 UTC
Completed - The scheduled maintenance has been completed.

Oct 4, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 24, 21:39 UTC
Scheduled - Maintenance on the Warsaw, Poland data center will be performed on Sunday, October 4th, 2026 at 22:00 UTC. We expect to complete the maintenance by Monday, October 5th, 2026 at 06:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS …

Oct 05, 2026

05:34

Resolved Major

[UM-13545] - Scheduled Maintenance on the Cloud Security Console – October 04, 2026

THIS IS A SCHEDULED EVENT Oct 4, 05:00 - 07:00 UTC

Sep 15, 12:23 UTC
Scheduled - The Cloud Security Console will undergo a scheduled maintenance on October 04, 2026, between 05:00 and 07:00 UTC. During this maintenance window, customers may experience intermittent disruptions with the Management Console.

Customer sites will remain online and protected at all times. We appreciate your understanding and apologize for any inconvenience.

Oct 04, 2026

05:00

Resolved Major

[INC-1149] Service degradation of Frankfurt, Germany (HHN) PoP

Oct 2, 02:50 UTC
Resolved - The Frankfurt, Germany (HHN) PoP has been reactivated and is now returned to service. This incident has been resolved.

Oct 2, 00:37 UTC
Identified - The connectivity issue has been identified and resolved by our technical teams, and the system will continue to be monitored for stability.
The Frankfurt, Germany (HHN) PoP will be returned to service during the low traffic period for this PoP. This is scheduled for around 02:00 UTC Friday 2nd October.
A further update will be posted once this process has been completed.

Oct 1, 22:44 UTC
…

Oct 02, 2026

02:50

Resolved Critical

[INC-1148] Imperva Management API Degradation

Oct 1, 11:48 UTC
Resolved - This incident has been resolved.

Oct 1, 11:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Oct 1, 11:27 UTC
Investigating - We have identified a service degradation affecting the Imperva API. As a result, some customers attempting to download SIEM logs via the API may receive HTTP 502 errors. Our teams are actively investigating the issue and working to restore normal service as quickly as possible.
All customer websites remain fully protected at this time. Technical teams are investigating. Further updates to follow.

The …

Oct 01, 2026

11:48

Resolved Minor

[ICM-5508] Planned Maintenance on the Imperva data center in Miami, FL

Oct 1, 10:10 UTC
Completed - The scheduled maintenance has been completed.

Oct 1, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 21, 15:23 UTC
Scheduled - Maintenance on the Miami, FL data center will be performed on Thursday, October 1st, 2026 at 05:00 UTC. We expect to complete the maintenance by Thursday, October 1st, 2026 at 11:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS …

Oct 01, 2026

10:10

Resolved Minor

[ICM-5517] Planned Maintenance on the Imperva data center in Toronto, ON, Canada

Sep 30, 11:57 UTC
Completed - The scheduled maintenance has been completed.

Sep 30, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 21, 15:36 UTC
Scheduled - Maintenance on the Toronto, ON, Canada data center will be performed on Wednesday, September 30th, 2026 at 04:00 UTC. We expect to complete the maintenance by Wednesday, September 30th, 2026 at 12:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF …

Sep 30, 2026

11:57

Resolved Major

[INC-1146] Service degradation of MAD (Madrid) PoP

Sep 29, 02:05 UTC
Resolved - Service in the data center has been restored to normal. This incident has been resolved.

Sep 29, 01:01 UTC
Monitoring - The MAD (Madrid) PoP has been successfully activated and returned to service. Our technical teams will continue to closely monitor the PoP to ensure stability and performance.

Sep 28, 23:49 UTC
Update - The team is preparing to begin the PoP activation shortly. We will closely monitor the PoP throughout the activation and provide further updates as the process progresses.
The next update on this incident will be provided …

Sep 29, 2026

02:05

Resolved Major

[INC-1147] Service degradation of LCY (London) PoP

Sep 28, 11:42 UTC
Resolved - Imperva identified an issue in the London (LCY) PoP that impacted a subset of customers who experienced packet loss, connection timeouts, and intermittent connectivity issues.
The issue was traced to one of Imperva's third-party internet service providers. To mitigate the impact, Imperva rerouted traffic and bypassed the affected provider. Following this mitigation, service was restored and performance returned to normal levels.

Sep 28, 2026

11:42

Resolved Minor

[ICM-5519] Planned Maintenance on the Imperva data center in Ashburn 2, VA

Sep 28, 10:38 UTC
Completed - The scheduled maintenance has been completed.

Sep 28, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 17, 20:14 UTC
Scheduled - Maintenance on the Ashburn 2, VA data center will be performed on Monday, September 28th, 2026 at 03:00 UTC. We expect to complete the maintenance by Monday, September 28th, 2026 at 11:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF …

Sep 28, 2026

10:38

Resolved Major

[INC-1145] Service degradation of multiple PoPs

Sep 28, 09:56 UTC
Resolved - The issue affecting multiple PoPs has been resolved. Services have recovered, and GRE tunnel connectivity has been restored across the impacted locations. Customers should no longer experience elevated latency or Error 20 responses related to this event.

Our teams have validated service recovery and continue to monitor the environment to ensure ongoing stability.

Sep 28, 09:11 UTC
Monitoring - We continue to observe stable operations across the previously affected PoPs, with no further signs of impact at this time.

Engineering teams remain engaged and are closely monitoring the environment while the investigation into …

Sep 28, 2026

09:56