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Imperva

Imperva

IMPERVA

Operational

Last checked: Jun 19, 2026 10:08

Incident History (Last 30 Days)

Scheduled Minor

[ICM-5120] Planned Maintenance on the Imperva data center in Dusseldorf, Germany

THIS IS A SCHEDULED EVENT Jun 23, 22:00 UTC  -  Jun 24, 08:00 UTC

Jun 15, 00:06 UTC
Scheduled - Maintenance on the Dusseldorf, Germany data center will be performed on Tuesday, June 23rd, 2026 at 22:00 UTC. We expect to complete the maintenance by Wednesday, June 24th, 2026 at 08:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects …

Jun 23, 2026

22:00

Scheduled Minor

[ICM-4962] Essential Maintenance on the Imperva data center in Melbourne, Australia

Jun 18, 22:55 UTC
Completed - The scheduled maintenance has been completed.

Jun 18, 22:49 UTC
Verifying - Verification is currently underway for the maintenance items.

Jun 18, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jun 16, 18:16 UTC
Update - Maintenance on the Melbourne, Australia data center will be performed on Thursday, June 18th, 2026 at 13:00 UTC. We expect to complete the maintenance by Thursday, June 18th, 2026 at 23:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest …

Jun 18, 2026

22:55

Scheduled Minor

[ICM-5108] Planned Maintenance on the Imperva data center in Barcelona, Spain

Jun 18, 05:00 UTC
Completed - The scheduled maintenance has been completed.

Jun 17, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jun 9, 01:03 UTC
Update - Maintenance on the Barcelona, Spain data center will be performed on Wednesday, June 17th, 2026 at 22:00 UTC. We expect to complete the maintenance by Thursday, June 18th, 2026 at 08:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS …

Jun 18, 2026

05:00

Scheduled Minor

[ICM-5009 / ICM-5095] Planned Maintenance on the Imperva data center in Jakarta, Indonesia

Jun 16, 23:29 UTC
Completed - The scheduled maintenance has been completed.

Jun 16, 23:15 UTC
Verifying - Verification is currently underway for the maintenance items.

Jun 16, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jun 8, 22:27 UTC
Update - We will be undergoing scheduled maintenance during this time.

Jun 4, 17:58 UTC
Update - We will be undergoing scheduled maintenance during this time.

Jun 4, 17:24 UTC
Scheduled - Maintenance on the Jakarta, Indonesia data center will …

Jun 16, 2026

23:29

Scheduled Minor

[ICM-5078] Planned Maintenance on the Imperva data center in Mumbai, India

Jun 11, 23:37 UTC
Completed - The scheduled maintenance has been completed.

Jun 11, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 27, 19:57 UTC
Scheduled - Maintenance on the Mumbai, India data center will be performed on Thursday, June 11th, 2026 at 20:00 UTC. We expect to complete the maintenance by Friday, June 12th, 2026 at 04:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS …

Jun 11, 2026

23:37

Resolved Major

[INC-1066] Increased Latency for a portion of Imperva Cloud WAF Protected Sites

Jun 11, 08:39 UTC
Resolved - This issue has been resolved.

Our teams have confirmed that service performance for Imperva Cloud WAF protected sites has returned to normal and remained stable following mitigation. We will continue to monitor service health as part of our standard operational processes.

Thank you for your patience while we worked to resolve this issue.

Jun 11, 08:15 UTC
Monitoring - The issue causing increased latency for Imperva Cloud WAF protected sites has been mitigated.

Service performance has returned to normal, and our teams are continuing to monitor closely to ensure continued stability. We will provide …

Jun 11, 2026

08:39

Scheduled Minor

[ICM-5125] Essential Maintenance on the Imperva data center in Santiago, Chile

Jun 11, 08:31 UTC
Completed - The scheduled maintenance has been completed.

Jun 11, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jun 11, 02:34 UTC
Scheduled - Imperva's upstream provider will be performing essential maintenance that will affect Imperva's data center in Santiago, Chile.
The maintenance will be performed on Thursday, June 11th, 2026 at 03:30 UTC. We expect to complete the maintenance by Thursday, June 11th, 2026 at 11:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the …

Jun 11, 2026

08:31

Resolved Critical

[INC-1065 ] Imperva Management Portal Login Issue

Jun 11, 00:43 UTC
Resolved - Monitoring has confirmed that services remain stable following the implementation of the fix and the completion of validation activities. No further issues have been observed.

Jun 10, 23:47 UTC
Update - Services remain stable, and no further issues have been observed.
Our teams will continue to closely monitor the environment to ensure ongoing stability and verify that all services continue to operate as expected.

Next update on the issue will be provided no later than 01:45 UTC on 11 June 2026.

Jun 10, 21:43 UTC
Update - Services remain stable following …

Jun 11, 2026

00:43

Scheduled Minor

[ICM-5106] Planned Maintenance on the Imperva data center in Ashburn, VA

Jun 10, 11:37 UTC
Completed - The scheduled maintenance has been completed.

Jun 10, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jun 4, 21:20 UTC
Update - We will be undergoing scheduled maintenance during this time.

Jun 2, 19:56 UTC
Scheduled - Maintenance on the Ashburn, VA data center will be performed on Wednesday, June 10th, 2026 at 02:00 UTC. We expect to complete the maintenance by Wednesday, June 10th, 2026 at 12:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the …

Jun 10, 2026

11:37

Scheduled Minor

[ICM-5083] Planned Maintenance on the Imperva data center in Dusseldorf, Germany

Jun 10, 05:11 UTC
Completed - The scheduled maintenance has been completed.

Jun 9, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 28, 06:16 UTC
Scheduled - Maintenance on the Dusseldorf, Germany data center will be performed on Tuesday, June 9th, 2026 at 23:00 UTC. We expect to complete the maintenance by Wednesday, June 10th, 2026 at 07:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS …

Jun 10, 2026

05:11

Scheduled Minor

[ ICM-5074] Planned Maintenance on the Imperva data center in San Jose, CA

Jun 9, 11:43 UTC
Completed - The scheduled maintenance has been completed.

Jun 9, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 27, 13:05 UTC
Scheduled - Maintenance on the San Jose, CA data center will be performed on Tuesday, June 9th, 2026 at 06:00 UTC. We expect to complete the maintenance by Tuesday, June 9th, 2026 at 14:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF …

Jun 09, 2026

11:43

Scheduled Minor

[ICM-5082] Essential Maintenance on the Imperva data center in London 2, UK

Jun 9, 09:19 UTC
Completed - The scheduled maintenance has been completed.

Jun 9, 08:16 UTC
Update - Maintenance on the London 2, UK data center has been extended to Tuesday, June 9th, 2026 at 10:00 UTC.

Jun 9, 06:17 UTC
Update - Maintenance on the London 2, UK data center has been extended to Tuesday, June 9th, 2026 at 09:00 UTC.

Jun 8, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jun 2, 10:12 UTC
Scheduled - Maintenance on the London …

Jun 09, 2026

09:19

Scheduled Minor

[ICM-5099] Planned Maintenance on the Imperva data center in Hong Kong

Jun 9, 03:49 UTC
Completed - The scheduled maintenance has been completed.

Jun 9, 00:51 UTC
Update - Maintenance on the Hong Kong data center has been extended to Tuesday, June 9th, 2026 at 04:00 UTC.

Jun 8, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jun 1, 14:28 UTC
Scheduled - Maintenance on the Hong Kong data center will be performed on Monday, June 8th, 2026 at 16:00 UTC. We expect to complete the maintenance by Tuesday, June 9th, 2026 at 02:00 UTC.
For …

Jun 09, 2026

03:49

Scheduled Minor

[ ICM-5073] Planned Maintenance on the Imperva data center in Los Angeles, CA

Jun 8, 09:45 UTC
Completed - The scheduled maintenance has been completed.

Jun 8, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 27, 13:16 UTC
Scheduled - Maintenance on the Los Angeles, CA data center will be performed on Monday, June 8th, 2026 at 06:00 UTC. We expect to complete the maintenance by Monday, June 8th, 2026 at 14:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF …

Jun 08, 2026

09:45

Scheduled Critical

[TR-22534] Schedule Update to Network Protection Dashbaords

Jun 7, 09:00 UTC
Completed - The scheduled maintenance has been completed.

Jun 7, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jun 1, 16:34 UTC
Scheduled - The Network Protection will undergo a scheduled update on June 7, 2026, between 08:00 and 09:00 UTC.
During this maintenance window, the Network DDoS dashboards may be temporarily unavailable.
Customer network ranges will remain online and protected at all times.
We appreciate your understanding and apologize for any inconvenience.

Jun 07, 2026

09:00

Scheduled Minor

[ICM-5077] Planned Maintenance on the Imperva data center in Taipei, Taiwan

Jun 4, 20:53 UTC
Completed - The scheduled maintenance has been completed.

Jun 4, 20:47 UTC
Verifying - Verification is currently underway for the maintenance items.

Jun 4, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 27, 19:50 UTC
Scheduled - Maintenance on the Taipei, Taiwan data center will be performed on Thursday, June 4th, 2026 at 17:00 UTC. We expect to complete the maintenance by Friday, June 5th, 2026 at 01:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest …

Jun 04, 2026

20:53

Scheduled Critical

[INC-1055] New York 2, NY (EWR) Data Center Issue

Jun 4, 06:30 UTC
Resolved - The technical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. The PoP is fully operational and ready for service.
We appreciate your patience and understanding throughout this incident.

Jun 4, 06:01 UTC
Update - The technical team identified and resolved an unexpected issue affecting range advertisements. Continuous monitoring is underway to validate service stability and will confirm full operational readiness of the PoP. The PoP is now active, and traffic has been restored to the EWR data center. The next …

Jun 04, 2026

06:30

Scheduled Minor

[ICM-5059] Planned Maintenance on the Imperva data center in Paris, France

Jun 4, 03:18 UTC
Completed - The scheduled maintenance has been completed.

Jun 3, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 26, 17:14 UTC
Scheduled - Maintenance on the Paris, France data center will be performed on Wednesday, June 3rd, 2026 at 22:00 UTC. We expect to complete the maintenance by Thursday, June 4th, 2026 at 06:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS …

Jun 04, 2026

03:18

Scheduled Critical

[ICM-5034] SIN to XSP PoP Migration - Singapore

Jun 3, 20:38 UTC
Completed - The scheduled maintenance has been completed.

Jun 2, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 26, 03:12 UTC
Update - We will be undergoing scheduled maintenance during this time.

May 25, 01:42 UTC
Scheduled - As part of our commitment to building a future-facing network, Imperva recently launched our Next Generation Architecture in the XSP - Singapore PoP with improved capacity, connectivity, and services. This PoP is replacing our currently operational PoP in SIN – Singapore. …

Jun 03, 2026

20:38

Resolved Minor

[INC-1062] Sao Paulo 2 Data Center Issue

Jun 3, 14:55 UTC
Resolved - Service in the data center has been restored to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Jun 3, 14:25 UTC
Monitoring - A fix has been implemented and traffic has been restored to the data center. We are continuing to monitor …

Jun 03, 2026

14:55

Scheduled Minor

[ICM-5009] Planned Maintenance on the Imperva data center in Jakarta, Indonesia

Jun 3, 13:56 UTC
Completed - This maintenance will be rescheduled.

May 26, 15:16 UTC
Scheduled - Maintenance on the Jakarta, Indonesia data center will be performed on Wednesday, June 3rd, 2026 at 17:00 UTC. We expect to complete the maintenance by Thursday, June 4th, 2026 at 03:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is …

Jun 03, 2026

13:56

Scheduled Minor

[ICM-5069] Planned Maintenance on the Imperva data center in Sao Paulo, Brazil

Jun 3, 12:57 UTC
Completed - The scheduled maintenance has been completed.

Jun 3, 11:37 UTC
Update - Maintenance on the Sao Paulo, Brazil data center has been extended to Wednesday June 3rd, 2026 at 13:00 UTC.

Jun 3, 10:17 UTC
Update - Maintenance on the Sao Paulo, Brazil data center has been extended to Monday, April 6th, 2026 at 12:00 UTC.

Jun 3, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 26, 19:11 UTC
Scheduled - Maintenance on the Sao …

Jun 03, 2026

12:57

Resolved Major

[INC-1059] Latency Issue on the Management Console

Jun 3, 09:40 UTC
Resolved - The incident has been resolved and normal service levels have been restored for the Management Portal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Jun 3, 09:11 UTC
Monitoring - Technical teams have performed remedial actions and the Imperva Management Portal is returning …

Jun 03, 2026

09:40

Scheduled Minor

[ICM-5024] Planned Maintenance on the Imperva data center in Barcelona, Spain

Jun 3, 05:46 UTC
Completed - The scheduled maintenance has been completed.

Jun 2, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 19, 09:00 UTC
Scheduled - Maintenance on the Barcelona, Spain data center will be performed on Tuesday, June 2nd, 2026 at 22:00 UTC. We expect to complete the maintenance by Wednesday, June 3rd, 2026 at 08:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS …

Jun 03, 2026

05:46

Scheduled Major

[UM-12996] - Scheduled update to the Cloud Security Console – Postponed from May 24, 2026 to May 31, 2026

May 31, 15:49 UTC
Completed - The scheduled maintenance has been completed.

May 31, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 25, 08:59 UTC
Scheduled - The Cloud Security Console will undergo a scheduled update on May 31, 2026 (postponed from May 24, 2026) between 13:00 and 17:00 UTC. During this maintenance window, customers may experience intermittent disruptions with the login service to the Management Console or sending API calls.


Customer sites will remain online and protected at all times. We appreciate your understanding and …

May 31, 2026

15:49

Scheduled Minor

[EV-10346] Essential Maintenance on the Imperva data center in Lima, Peru

May 30, 13:56 UTC
Completed - The scheduled maintenance has been completed.

May 30, 12:34 UTC
Update - Maintenance on the Lima, Peru data center has been extended to Saturday, May 30th, 2026 at 14:00 UTC.

May 30, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 30, 01:06 UTC
Scheduled - Maintenance on the Lima, Peru data center will be performed on Saturday, May 30th, 2026 at 03:00 UTC. We expect to complete the maintenance by Saturday, May 30th, 2026 at 13:00 UTC.
For …

May 30, 2026

13:56

Scheduled Major

[INC-1053] Connectivity issue in EWR

May 29, 12:01 UTC
Resolved - Service in the data center has been restored to normal.

May 29, 10:57 UTC
Monitoring - A fix has been implemented and traffic has been restored to the data center. We are continuing to monitor in order to ensure that service has returned to normal.
The next update will be provided no later than 12:00 UTC.

May 29, 10:16 UTC
Identified - The issue has been identified, and technical teams are actively working on remediation. Customer traffic continues to be served normally through an alternate PoP.
The next update will be …

May 29, 2026

12:01

Scheduled Major

[INC-1054] Connectivity issue in VAN POP.

May 29, 11:05 UTC
Resolved - Service in the data center has been restored to normal.

May 29, 10:18 UTC
Monitoring - A fix has been implemented and traffic has been restored to the data center. We are continuing to monitor in order to ensure that service has returned to normal.
The next update will be provided no later than 11:18 UTC.

May 28, 21:55 UTC
Update - The technical teams have identified an issue affecting the Vancouver, Canada (VAN) data center. As a precautionary measure, the PoP will remain bypassed to ensure service stability and …

May 29, 2026

11:05

Scheduled Minor

[ICM-5041] Essential Maintenance on the Imperva data center in Ashburn, VA

May 29, 09:27 UTC
Completed - The scheduled maintenance has been completed.

May 29, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 22, 11:02 UTC
Scheduled - Maintenance on the Ashburn, VA data center will be performed on Friday, May 29th, 2026 at 01:00 UTC. We expect to complete the maintenance by Friday, May 29th, 2026 at 11:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS …

May 29, 2026

09:27

Scheduled Minor

[ICM-5007] Planned Maintenance on the Imperva data center in Hanoi, Vietnam

May 28, 23:01 UTC
Completed - The scheduled maintenance has been completed.

May 28, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 15, 04:44 UTC
Update - Maintenance on the Hanoi, Vietnam data center will be performed on Thursday, May 28th, 2026 at 18:00 UTC. We expect to complete the maintenance by Friday, May 29th, 2026 at 02:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS …

May 28, 2026

23:01

Scheduled Minor

[ICM-5038] Essential Maintenance on the Imperva data center in Atlanta, GA

May 28, 11:59 UTC
Completed - The scheduled maintenance has been completed.

May 28, 10:53 UTC
Update - Maintenance on the Atlanta, GA data center has been extended to Thursday, May 28th, 2026 at 12:00 UTC.

May 28, 09:53 UTC
Update - Maintenance on the Atlanta, GA data center has been extended to Thursday, May 28th, 2026 at 11:00 UTC.

May 28, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 26, 07:24 UTC
Scheduled - Maintenance on the Atlanta, GA data …

May 28, 2026

11:59

Scheduled Minor

[ICM-5005] Planned Maintenance on the Imperva data center in Bangkok, Thailand

May 28, 03:49 UTC
Completed - The scheduled maintenance has been completed.

May 28, 02:54 UTC
Update - Maintenance on the Bangkok, Thailand data center has been extended to Thursday, May 28th, 2026 at 04:00 UTC.

May 28, 00:51 UTC
Update - Maintenance on the Bangkok, Thailand data center has been extended to Thursday, May 28th, 2026 at 03:00 UTC.

May 27, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 12, 20:27 UTC
Scheduled - Maintenance on the Bangkok, Thailand data …

May 28, 2026

03:49

Resolved Minor

[INC-1051] Imperva Management Portal ABP Dashboard Issue

May 27, 22:52 UTC
Resolved - No abnormalities were observed during the monitoring period. The incident has been resolved, and normal service levels have been fully restored for the Imperva Advanced Bot Protection service.

May 27, 22:23 UTC
Update - The technical team remains in the monitoring phase to ensure service stability and confirm that the issue does not recur.

The next update will be shared no later then 22:53 UTC.

May 27, 20:47 UTC
Monitoring - Technical teams have implemented mitigation measures and the ABP dashboards are now operating normally. Teams will continue to closely …

May 27, 2026

22:52

Scheduled Minor

[ICM-5018] Planned Maintenance on the Imperva data center in Johannesburg, South Africa

May 26, 04:48 UTC
Completed - The scheduled maintenance has been completed.

May 25, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 13, 14:11 UTC
Scheduled - Maintenance on the Johannesburg, South Africa data center will be performed on Monday, May 25th, 2026 at 23:00 UTC. We expect to complete the maintenance by Tuesday, May 26th, 2026 at 06:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF …

May 26, 2026

04:48

Scheduled Minor

[ICM-5011] Planned Maintenance on the Imperva data center in Detroit, MI

May 25, 11:58 UTC
Completed - The scheduled maintenance has been completed.

May 25, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 11, 12:02 UTC
Scheduled - Maintenance on the Detroit, MI data center will be performed on Monday, May 25th, 2026 at 04:00 UTC. We expect to complete the maintenance by Monday, May 25th, 2026 at 12:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS …

May 25, 2026

11:58

Scheduled Minor

[ICM-5038] Essential Maintenance on the Imperva data center in Atlanta, GA

THIS IS A SCHEDULED EVENT May 25, 04:00 - 10:00 UTC

May 22, 10:49 UTC
Scheduled - Maintenance on the Atlanta, GA data center will be performed on Monday, May 25th, 2026 at 04:00 UTC. We expect to complete the maintenance by Monday, May 25th, 2026 at 10:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place …

May 25, 2026

04:00

Scheduled Major

[UM-12996] - Scheduled update to the Cloud Security Console – May 24, 2026

May 24, 16:00 UTC
Completed - The scheduled maintenance has been completed.

May 24, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 12, 12:23 UTC
Scheduled - The Cloud Security Console will undergo a scheduled update on May 24, 2026, between 13:00 and 16:00 UTC. During this maintenance window, customers may experience intermittent disruptions with the login service to the Management Console or sending API calls.


Customer sites will remain online and protected at all times. We appreciate your understanding and apologize for any inconvenience.

May 24, 2026

16:00

Resolved Critical

[INC-1049] Issue with creation of the site certificates.

May 22, 23:59 UTC
Resolved - A fix has been implemented and all services are operating normally. The incident has been successfully resolved,

May 22, 23:53 UTC
Identified - Investigation has identified a potential contributing factor to the issue. The team is continuing to analyze and validate this finding to better understand its impact on service performance.

May 22, 23:39 UTC
Update - Remediation efforts are ongoing and teams are actively working to stabilize the services.

The next update will be communicated at 00:10 UTC.

May 22, 22:56 UTC
Investigating - We have …

May 22, 2026

23:59

Resolved Critical

[INC-1045] Imperva Management Portal Configuration Changes Issue

May 22, 21:20 UTC
Resolved - During the close monitoring period, no further deviations were observed. The incident has been resolved, and normal service operations for the Imperva Management Portal have been fully restored.

May 22, 15:31 UTC
Monitoring - Monitoring has confirmed that all services are operating normally, including new provisioning activities and configuration changes across sites and accounts.
Processing of all previously pending configuration items has now been fully completed and verified. We will continue to closely monitor the platform to ensure ongoing stability and promptly address any unexpected issues.

The next Status Update on this issue …

May 22, 2026

21:20

Scheduled Minor

[ICM-5015] Essential Maintenance on the Imperva data center in Dallas, TX

May 21, 10:50 UTC
Completed - The scheduled maintenance has been completed.

May 21, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 14, 18:00 UTC
Scheduled - Maintenance on the Dallas, TX data center will be performed on Thursday, May 21st, 2026 at 06:00 UTC. We expect to complete the maintenance by Thursday, May 21st, 2026 at 12:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS …

May 21, 2026

10:50