Incident History

Core Router - Operational

Core Router is Operational

Opus 4.6 elevated error rates

Feb 21, 23:11 UTCResolved - This incident has been resolved.Feb 21, 22:16 UTCInvestigating - We are currently investigating this issue.

Emerging Service Issue - Cloud Manager Login - All Regions

Feb 21, 21:07 UTCResolved - At this time, we have been able to correct the issues affecting the login to linode.com and Cloud Manager. We haven't observed any additional issues …

Maintenance: HCP Boundary maintenance.

Status: CompleteMaintenance has completed.Affected components HCP Boundary (Operational)

[EXTENDED] Urgent Scheduled Maintenance Notification for F5 Bot Defense DCPM Globally – Impact: Brief Interruption

Feb 21, 11:00 UTCCompleted - The scheduled maintenance has been completed.Feb 21, 06:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 20, 23:35 …

Planned Maintenance Notification for F5 Bot Defense Cloud SSE in AWS – Impact: Brief Interruption

Feb 21, 10:00 UTCCompleted - The scheduled maintenance has been completed.Feb 21, 05:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 12, 19:50 …

Urgent Scheduled Maintenance Notification for F5 Client Side Defense Globally – Impact: Data Processing Delay

Feb 21, 08:30 UTCCompleted - The scheduled maintenance has been completed.Feb 21, 03:30 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 20, 16:42 …

Planned Maintenance Notification for F5 Distributed Cloud CDN in Lisbon (LS1) – Impact: Performance Degradation

Feb 21, 07:30 UTCCompleted - The scheduled maintenance has been completed.Feb 21, 04:30 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 12, 16:56 …

Hyderabad I Datacenter Scheduled Maintenance - zscalertwo.net

Zscaler will be expanding its global data center footprint and performing maintenance at our Hyderabad I (HYD1) data center. We expect minimal to no impact to services during the maintenance …

Some Windows users unable to use Cowork

Feb 21, 05:00 UTCResolved - Some Windows users on v1.1.3918 of Desktop saw a "Virtualization is not enabled" message and were not able to use Cowork. Resolved in v1.1.3963

Errors across logs and observability services

Feb 20, 23:56 UTCResolved - Things have remained stable, and we are confident that things are now resolved.The impact of this event was limited to log visibility and log retention. …

Core Infrastructure Maintenance NYC3

Feb 20, 23:00 UTCCompleted - The scheduled maintenance has been completed.Feb 19, 19:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 18, 10:16 …

Increased latency in ChatGPT for some users

Status: ResolvedAll impacted services have now fully recovered.Affected components Conversations (Operational)

Frankfurt VI Datacenter Maintenance - zscaler.net

Zscaler will be expanding its global data center footprint and performing maintenance at our Frankfurt VI (FRA6) data center. We expect minimal to no impact to services during the maintenance …

Extended job start delays for larger hosted runners

Feb 20, 20:41 UTCResolved - On February 20, 2026, between 17:45 UTC and 20:41 UTC, 4.2% of workflows running on GitHub Larger Hosted Runners were delayed by an average of …

Sonnet 4 errors

Feb 20, 20:17 UTCResolved - This incident has been resolved.Feb 20, 20:10 UTCIdentified - The issue has been identified and a fix is being implemented.Feb 20, 19:42 UTCInvestigating - We …

MongoDB Atlas Data Federation and Online Archive: Schema Table fails to load

Feb 20, 16:59 UTC Resolved - This incident has been resolved. Feb 20, 16:54 UTC Monitoring - A fix has been implemented and we are monitoring the results. Feb 19, …

Elevated errors on Claude Sonnet 4.5

Feb 20, 15:37 UTCResolved - This incident has been resolved.Feb 20, 15:21 UTCMonitoring - A fix has been implemented and we are monitoring the results.Feb 20, 14:47 UTCIdentified - The …

Maintenance task for Synthetic Monitoring ProbeFailedExecutionsTooHigh alert rule

Feb 20, 14:17 UTCCompleted - The scheduled maintenance has been completed.Feb 20, 13:30 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 20, 10:34 …

PDX (Portland) on 2026-02-20

THIS IS A SCHEDULED EVENT Feb 20, 14:00 - 23:59 UTCJan 30, 22:48 UTCScheduled - We will be performing scheduled maintenance in PDX (Portland) datacenter on 2026-02-20 between 14:00 and …

Beijing IV, Beijing V, Shanghai VI Datacenter Issue - zscaler.net, zscalertwo.net, zscloud.net, zscalerthree.net

Zscaler has detected an issue with our Beijing IV, Beijing V, Shanghai VI datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover …

Beijing Datacenter Issue - zscaler.net, zscloud.net, zscalerthree.net

Zscaler has detected an issue with its Beijing datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or …

Postman Collections not working in EU region

Feb 20, 05:13 PST Resolved - Collections in EU are fully working now. Feb 20, 05:04 PST Update - Collection operations are recovering now. Feb 20, 04:59 PST Monitoring - …

Incident with Copilot GPT-5.1-Codex

Feb 20, 11:41 UTCResolved - On February 20, 2026, between 07:30 UTC and 11:21 UTC, the Copilot service experienced a degradation of the GPT 5.1 Codex model. During this time …

[INC-979] Vancouver, Canada (VAN) Data Center Issue

Feb 20, 08:16 UTCResolved - Service in the data center has been restored to normal.The status updates are an integral part of proactive monitoring and transparent communication about the status …

MSP (Minneapolis) on 2026-02-20

THIS IS A SCHEDULED EVENT Feb 20, 08:00 - 14:00 UTCFeb 13, 18:58 UTCScheduled - We will be performing scheduled maintenance in MSP (Minneapolis) datacenter on 2026-02-20 between 08:00 and …

[Scheduled] Cloud| Warsaw-1 Maintenance

Type: Maintenance Duration: 4 hours Affected Components: Database, Containers, Warsaw, Function as a Service Feb 20, 12:00:00 GMT+0 - Completed - Maintenance has completed successfully Feb 20, 08:00:00 GMT+0 - …

SIN (Singapore) on 2026-02-20

THIS IS A SCHEDULED EVENT Feb 20, 04:00 - 05:00 UTCFeb 9, 02:18 UTCScheduled - We will be performing scheduled maintenance in SIN (Singapore) datacenter on 2026-02-20 between 04:00 and …

codedbpartitionkeycode endpoint

/{db}/_partition/{key} endpoint Partition‑info calls now remain reliable even during maintenance operations or when a node goes offline. Legacy Authentication Users can update their own password via the _user endpoint. The …

Service deprecation IBM Cloud LinuxONE and Hyper Protect Virtual Server offerings

Service deprecation: IBM Cloud LinuxONE and Hyper Protect Virtual Server offerings IBM announces the deprecation of the following services: IBM Cloud LinuxONE Virtual Server for VPC (s390x architecture) IBM Cloud …

Release of the Logging agent version 180

Release of the Logging agent version 1.8.0 For more information, see the Release notes for the Logging agent Type: release_note Regions: global Resources: logs Type: release_note Update Time: Wed May …

CVE-2026-0229 PAN-OS: Denial of Service in Advanced DNS Security Feature (Severity: MEDIUM)

Content Purge API Issues

Feb 19, 21:50 UTCResolved - We can confirm that the issue was mitigated at ~19:00 UTC on February 19, 2026, and the service has resumed normal operation. Customers and partners …

AI Publish Assistant and Audio Experiences Service Degraded Performance

Feb 19, 20:25 UTCResolved - Error rates have returned to normal. Please note there may still be intermittent issues as capacity is optimized.Feb 13, 22:01 UTCMonitoring - We’re currently monitoring …

AI Publish Assistant and Audio Experiences Service Degraded Performance

Feb 19, 20:25 UTC Resolved - Error rates have returned to normal. Please note there may still be intermittent issues as capacity is optimized. Feb 13, 22:01 UTC Monitoring - …

Emergency Rio de Janeiro I (RIO1) Datacenter Network Maintenance - zscaler.net

Zscaler will be performing Emergency hardware maintenance in the Rio de Janeiro I (RIO1) Datacenter.Maintenance window,Start: 2026-19-2 19:00 GMT-3End: 2026-19-2 21:00 GMT-3(i.e. 2026-19-2 22:00 - 2026-19-2 00:00 UTC)During the maintenance, …

New Monetization Campaigns

Feb 19, 19:57 UTCResolved - This incident has been resolved.Feb 19, 18:29 UTCIdentified - The issue has been identified and a fix is being implemented.Feb 19, 18:12 UTCInvestigating - We …

New Monetization Campaigns

Feb 19, 19:57 UTC Resolved - This incident has been resolved. Feb 19, 18:29 UTC Identified - The issue has been identified and a fix is being implemented. Feb 19, …

Control Panel Visibility

Feb 19, 18:42 UTCResolved - The issue impacting the visibility of Cloud Panel has been confirmed to be resolved. Between approximately 16:08 PM & 17:56 PM UTC, users may have …

SIN (Singapore) on 2026-02-19

THIS IS A SCHEDULED EVENT Feb 19, 17:00 - 23:00 UTCFeb 15, 23:04 UTCScheduled - We will be performing scheduled maintenance in SIN (Singapore) datacenter on 2026-02-19 between 17:00 and …

Claude's responses not appearing in Cowork

Feb 19, 16:03 UTCResolved - This incident has been resolved.Feb 19, 15:36 UTCUpdate - We are continuing to investigate this issue.Feb 19, 15:30 UTCInvestigating - We are currently investigating this …

[INC-978] Sydney, Australia , Melbourne, Australia (MEB) Data Center Issue

Feb 19, 15:13 UTCResolved - Monitoring has confirmed that services are stable across the affected data centers, and no further issues have been identified.The status updates are an integral part …

PDX (Portland) on 2026-02-19

THIS IS A SCHEDULED EVENT Feb 19, 14:00 - 23:59 UTCJan 30, 22:48 UTCScheduled - We will be performing scheduled maintenance in PDX (Portland) datacenter on 2026-02-19 between 14:00 and …

Maintenance task for Synthetic Monitoring ProbeFailedExecutionsTooHigh alert rule

Feb 19, 13:34 UTCCompleted - The scheduled maintenance has been completed.Feb 19, 13:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 19, 09:46 …

Fortnite: Downtime for v39.50 Update

Feb 19, 12:45 UTCCompleted - The scheduled maintenance has been completed.Feb 19, 09:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 18, 21:43 …

[INC-977] Imperva Support Portal Access Issue

Feb 19, 10:32 UTCResolved - The incident has been resolved and normal service levels have been restored. We apologize for any inconvenience that this issue may have caused.The status updates …

EWR (Newark) on 2026-02-19

THIS IS A SCHEDULED EVENT Feb 19, 09:00 - 17:00 UTCFeb 16, 16:30 UTCScheduled - We will be performing scheduled maintenance in EWR (Newark) datacenter on 2026-02-19 between 09:00 and …

LAS (Las Vegas) on 2026-02-19

THIS IS A SCHEDULED EVENT Feb 19, 09:00 - 15:00 UTCFeb 13, 19:26 UTCScheduled - We will be performing scheduled maintenance in LAS (Las Vegas) datacenter on 2026-02-19 between 09:00 …

EOS Maintenance

Feb 19, 08:00 UTCCompleted - The scheduled maintenance has been completed.Feb 19, 05:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 17, 16:41 …

Issues with API Platform Audit Logs

Status: ResolvedWe have observed issues with API Platform audit logs.Affected components Moderations (Operational) Voice mode (Operational) Batch (Operational) Conversations (Operational) Files (Operational) Compliance API (Operational) Codex Web (Operational) ChatGPT Atlas …