Elastic

Jun 2, 19:50 UTC
Resolved - This incident has been resolved.

Jun 2, 15:02 UTC
Update - We are seeing some signs of recovery, and have taken action to mitigate the impact and speed up recovery.
Some users will still see seeing missing metrics visualizations in the Cloud console, for deployments in the Azure North Europe region.

We are actively investigating and will provide another update within 1 hour

Jun 2, 13:25 UTC
Investigating - Some users are seeing missing metrics visualizations in the Cloud console due to a disruption in metric data ingestion affecting deployments in …

Jun 1, 17:13 UTC
Update - Update — Incident ongoing. AWS Bahrain (me-south-1) has been removed from new deployment selection on cloud.elastic.co. Existing deployments remain inaccessible due to the AWS infrastructure disruption, with no recovery timeline provided by AWS.

Assume the region is unavailable for the foreseeable future.

For assistance, please open a case in our Support portal (https://support.elastic.co) or email [email protected].

May 18, 16:33 UTC
Update - Update — Incident ongoing. AWS Bahrain (me-south-1) has been removed from new deployment selection on cloud.elastic.co. Existing deployments remain inaccessible due to the AWS infrastructure disruption, with no recovery timeline provided …

May 31, 21:33 UTC
Resolved - This incident has been resolved.

May 30, 06:36 UTC
Update - We continue to monitor the situation which has mostly recovered. A small number of deployments are still not healthy.
Our support team is working on resolving these on a case-by-case basis.

May 29, 18:50 UTC
Monitoring - Remediation is underway and systems are recovering. We continue to monitor the situation and will post an update in the next 2 hours or earlier.

May 29, 14:26 UTC
Update - We continue to remediate the impact of an upstream …

May 29, 18:36 UTC
Resolved - This issue has been resolved.

May 29, 18:00 UTC
Investigating - We're aware of an issue with creating Serverless projects in the AWS ap-southeast-2 region. The engineering team is investigating the problem. We will post the next update in 2 hours.

May 27, 13:06 UTC
Resolved - The permanent resolution has been implemented, thus concluding our resolution actions. This incident is resolved.

May 22, 16:19 UTC
Update - We continue to actively monitor the implemented mitigation actions. All new user logins are functioning as expected. A permanent resolution is scheduled to be implemented early next week. Our next update will be once the resolution actions are complete, or sooner if the situation changes.

May 20, 15:48 UTC
Monitoring - We have mitigated the issue preventing new Elastic Cloud customers and trial users from accessing AutoOps by …

May 26, 21:35 UTC
Resolved - Some users experienced missing metrics visualizations in the Cloud console due to a disruption in metric data ingestion affecting deployments in the Azure Southeast Asia region. We have already stabilized the situation.

May 23, 22:26 UTC
Resolved - The system has recovered and functionality has returned to normal.

May 23, 22:11 UTC
Identified - The problem has been identified and is being stabilized, but metrics visualizations in the Cloud console remains impacted until recovery is complete. We will provide a further update in 1 hour, or when there is a change in status.

May 23, 21:42 UTC
Investigating - Some users are seeing missing metrics visualizations in the Cloud console due to a disruption in metric data ingestion affecting deployments in the Azure North Europe region. Some …

May 22, 04:54 UTC
Resolved - Synthetics browser monitors running in Europe-Germany region (GCP europe-west3) for some of the users were experiencing delayed executions results and some of them being stopped. The issue affected both Elastic Cloud Hosted and Elastic Cloud Serverless in that region and other regions were not impacted.

May 11, 11:11 UTC
Resolved - We have confirmed no further impact from this incident, and are now considering this issue resolved. Thank you for your patience.

May 11, 08:00 UTC
Monitoring - We are aware of issues resulting in temporary unavailability across multiple Serverless projects. From 08:00 UTC to 09:40 UTC on May 11, Search, Ingest and EIS functionality may have been unavailable.

The root cause of this issue has been identified and resolved - we are currently monitoring, and expect no further impact.

May 9, 01:01 UTC
Resolved - This issue is now resolved. Email delivery has been successful with no monitored issues.

May 8, 23:11 UTC
Monitoring - A solution has been implemented, and email delivery has resumed. We are continuing to track the situation closely and will provide another update once considered resolved.

May 8, 18:10 UTC
Investigating - We are currently investigating reports that some customers may be facing issues with email alerts.