Incident History
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Scheduled Maintenance Extended - zscaler.net
The Zscaler Site Reliability Engineering team will be extending the scheduled maintenance of the zscaler.net cloud by 2 hour. As part of our standard maintenance process, all logs will be …
Urgent Scheduled Maintenance Notification for F5 Distributed Cloud DNS Service - Global - Impact: Non-Disruptive
Mar 14, 04:00 UTCCompleted - The scheduled maintenance has been completed.Mar 14, 00:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 12, 06:23 …
Planned Maintenance Notification for F5 Distributed Cloud Regional Edge in Hong Kong (HK2) – Impact: Performance Impact
Mar 14, 03:00 UTCCompleted - The scheduled maintenance has been completed.Mar 13, 21:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 9, 22:21 …
UPDATE: Minor Intermittent Latency Increases for Some Firebase Cloud Messaging Services
Incident began at 2026-03-08 11:05 (all times are US/Pacific). We are continuing to investigate this issue. We will provide an update by 18:00 PDT detailing when we expect to resolve …
Cluster Provisioning Impaired in Azure Virginia-East2 (eastus2)
Mar 14, 01:59 UTCIdentified - Azure has an active service issue for virtual machines in East US 2. According to their service health page, "customers using Virtual Machines in East …
Delay in App Platform Deployments
Mar 14, 01:47 UTCResolved - As of 23:00 UTC, our Engineering team has confirmed that the issue causing delays in App Platform deployments has been fully resolved. The fix implemented …
Rocket League Matchmaking Issues
Mar 14, 01:38 UTCResolved - This incident has been resolved.Mar 14, 01:02 UTCInvestigating - We’re aware of reports of matchmaking issues in Rocket League. Our team is currently investigating and …
Dubai I Datacenter Scheduled Maintenance - zscaler.net, zscalertwo.net, zscalerthree.net
Zscaler will be enabling IPv6 at our Dubai I (DXB1) Data Center. During the maintenance window the services through DXB1 Data Center will be restarted in phases to minimize the …
Dubai I Datacenter Scheduled Maintenance- Service Expansion - zscloud.net
Zscaler will be expanding its global data center footprint and performing maintenance at our Dubai I (DXB1) data center. We expect minimal to no impact to services during the maintenance …
Upcoming Data Center Expansions - zscaler.net, zscalertwo.net, zscloud.net, zscalerthree.net, private.zscaler.com, zpatwo.net
Dear Zscaler Customer,In accordance with Zscaler Service Continuity Policy and per email notification sent on March 13, 2026, we would like to notify you of the upcoming data center expansions at the …
F5 Distributed Cloud - Service Degradation - XC Console down - INC-20260227-441
Mar 14, 00:01 UTCResolved - The XC Console and all associated services within the XC platform are operating as expected, with no interruptions to functionality. Enhanced monitoring has successfully ensured …
Elevated Build Errors
Mar 13, 23:15 UTCResolved - This incident has been resolved.Mar 13, 22:53 UTCMonitoring - A fix has been implemented and we are monitoring the results.Mar 13, 22:32 UTCInvestigating - We …
[CANCELED] Planned Maintenance Notification for F5 Distributed Cloud Network Infrastructure in Montreal (MTL7) – Impact: Brief Interruption
Mar 13, 23:07 UTCCompleted - Dear Valued Customer,We would like to inform you that the scheduled maintenance for F5 Distributed Cloud Network Infrastructure in Montreal has been cancelled due to …
Red Hat Jira (issues.redhat.com) will be unavailable from 10 PM UTC on March 13 to 4 AM UTC on March 16 due to the migration to Atlassian Cloud
THIS IS A SCHEDULED EVENT Mar 13, 22:00 UTC - Mar 16, 04:00 UTCMar 9, 07:27 UTCScheduled - Red Hat Jira (issues.redhat.com) will be unavailable from 10 PM UTC on …
Red Hat Jira (issues.redhat.com) scheduled maintenance
THIS IS A SCHEDULED EVENT Mar 13, 22:00 UTC - Mar 16, 04:00 UTCMar 9, 07:34 UTCScheduled - Red Hat Jira (issues.redhat.com) will be unavailable from 10 PM UTC on …
Elevated errors on Claude Opus 4.6 and Sonnet 4.6
Mar 13, 21:27 UTCResolved - This incident has been resolved.Mar 13, 18:37 UTCInvestigating - We are currently investigating this issue.
Singapore IV Datacenter Scheduled Maintenance - zscaler.net, zscloud.net
Zscaler will be enabling IPv6 at our Singapore IV (SIN4) Data Center. During the maintenance window the services through SIN4 Data Center will be restarted in phases to minimize the …
Responses API errors when using background mode
Status: ResolvedAll impacted services have now fully recovered.Affected components Responses (Operational)
Connectivity Issues Impacting EAA, BMP, APR, and ETP/SIA
Mar 13, 19:57 UTCResolved - We can confirm that the issue was mitigated at 18:50 UTC on March 13, 2026, and the service has resumed normal operation. Customers and partners …
UPDATE: Minor Intermittent Latency Increases for Some Firebase Cloud Messaging Services
Incident began at 2026-03-08 11:05 (all times are US/Pacific). We're aware of a problem with FCM affecting some users. We will provide an update by 13:00 PDT detailing when we …
Emerging Service Issue - Networking in Washington, DC (US-IAD)
Mar 13, 19:55 UTCResolved - We haven’t observed any additional connectivity issues in our Washington data center, and will now consider this incident resolved. If you continue to experience problems, …
Rule Evaluation Outage in prod-us-west-0
Mar 13, 18:15 UTCResolved - This incident has been resolved.Mar 11, 18:02 UTCMonitoring - A fix has been implemented and we are monitoring the results.Mar 11, 17:10 UTCInvestigating - We …
Increased number of Aborted-by-Systems with a k6 binary building errors
Mar 13, 18:11 UTCResolved - This incident has been resolved.Mar 13, 12:49 UTCMonitoring - A fix has been implemented and we are monitoring the results.Mar 13, 08:45 UTCIdentified - The …
Manchester I Datacenter Scheduled Maintenance - Service Expansion - zscalertwo.net
Zscaler will be expanding its global data center footprint and performing maintenance at our Manchester I (MAN1) data center. We expect minimal to no impact to services during the maintenance …
Manchester I Datacenter Scheduled Maintenance - zscalertwo.net
Zscaler will be enabling IPv6 at our Manchester I (MAN1) Data Center. During the maintenance window the services through MAN1 Data Center will be restarted in phases to minimize the …
Vienna I Datacenter Scheduled Maintenance - zscloud.net, zscalerthree.net
Zscaler will be enabling IPv6 at our Vienna I (VIE1) Data Center. During the maintenance window the services through VIE1 Data Center will be restarted in phases to minimize the …
AUS (Austin) on 2026-03-13
Mar 13, 17:00 UTCCompleted - The scheduled maintenance has been completed.Mar 13, 12:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 10, 08:56 …
Manchester I Datacenter Scheduled Maintenance - zscloud.net
Zscaler will be enabling IPv6 at our Manchester I (MAN1) Data Center. During the maintenance window the services through MAN1 Data Center will be restarted in phases to minimize the …
Manchester I Datacenter Scheduled Maintenance - Service Expansion - zscloud.net
Zscaler will be expanding its global data center footprint and performing maintenance at our Manchester I (MAN1) data center. We expect minimal to no impact to services during the maintenance …
Taipei II Datacenter Scheduled Maintenance - zscaler.net, zscalertwo.net, zscalerthree.net
Zscaler will be enabling IPv6 at our Taipei II (TPE2) Data Center. During the maintenance window the services through TPE2 Data Center will be restarted in phases to minimize the …
Taipei II Datacenter Scheduled Maintenance - Service Expansion - zscloud.net
Zscaler will be expanding its global data center footprint and performing maintenance at our Taipei II (TPE2) data center. We expect minimal to no impact to services during the maintenance …
Newly Created Managed Kubernetes Nodes
Mar 13, 16:35 UTCResolved - Our Engineering team has confirmed the resolution of the issue impacting DNS timeouts for newly provisioned Managed Kubernetes nodes. At this time all cluster services …
Paris IV Datacenter Scheduled Maintenance - zscalertwo.net, zscloud.net, zscalerthree.net
Zscaler will be enabling IPv6 at our Paris IV (PAR4) Data Center. During the maintenance window the services through PAR4 Data Center will be restarted in phases to minimize the …
Degraded performance for various services
Mar 13, 16:15 UTCResolved - On March 13, 2026, between 13:35 UTC and 16:02 UTC, a configuration change to an internal authorization service reduced its processing capacity below what was …
Conversation Errors for Logged out Users
Status: ResolvedAll impacted services have now fully recovered.Affected components Conversations (Operational)
UPDATE: **Description** We are experiencing intermittent errors with Google Docs, Apps Script, Google Slides, Google Drive, Google Calendar beginning on Friday, 2026-03-13 05:00 PDT. Our engineering teams are actively working to mitigate the impact. We will provide an update by Friday, 2026-03-13 08:00 PDT with current details. We apologize to all who are affected by the disruption. **Customer Symptoms** A subset of customers may experience elevated error rates when accessing the impacted produc
Incident began at 2026-03-13 12:00 and ended at 2026-03-13 14:30 (times are in Coordinated Universal Time (UTC)). Description We are experiencing intermittent errors with Google Docs, Apps Script, Google Slides, …
RESOLVED: **Description** We are experiencing intermittent errors with Google Docs, Apps Script, Google Slides, Google Drive, Google Calendar beginning on Friday, 2026-03-13 05:00 PDT. Our engineering teams are actively working to mitigate the impact. We will provide an update by Friday, 2026-03-13 08:00 PDT with current details. We apologize to all who are affected by the disruption. **Customer Symptoms** A subset of customers may experience elevated error rates when accessing the impacted prod
Incident began at 2026-03-13 12:00 and ended at 2026-03-13 14:30 (times are in Coordinated Universal Time (UTC)). Description The issue with Google Workspace has been resolved for all affected users …
UPDATE: **Description** We are experiencing intermittent errors with Google Docs, Apps Script, Google Slides, Google Drive, Google Calendar beginning on Friday, 2026-03-13 05:00 PDT. Our engineering teams are actively working to mitigate the impact. We will provide an update by Friday, 2026-03-13 08:00 PDT with current details. We apologize to all who are affected by the disruption. **Customer Symptoms** A subset of customers may experience elevated error rates when accessing the impacted produc
Incident began at 2026-03-13 12:00 and ended at 2026-03-13 14:30 (times are in Coordinated Universal Time (UTC)). Description We are experiencing intermittent errors with Google Docs, Apps Script, Google Slides, …
LAX (Los Angeles) on 2026-03-13
Mar 13, 13:00 UTCCompleted - The scheduled maintenance has been completed.Mar 13, 09:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 11, 14:30 …
Oslo III Datacenter Issue - zscaler.net, zscalertwo.net, zscloud.net, zscalerthree.net
Zscaler has detected an issue with our Oslo III datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC …
Zscaler Client Connector-Based End User Notifications Issue - zscaler.net
Zscaler has detected an issue with Zscaler Client Connector-Based End User Notifications on its zscaler.net Cloud. We will continue to provide updates here as the investigation progresses. For detailed updates, please …
Existing gRPC responses are unavailable for users
Mar 13, 04:40 PDT Resolved - This incident has been resolved. Mar 13, 04:37 PDT Monitoring - A fix has been implemented and we are monitoring the results. Mar 13, …
Usage Billing API Maintanance
Mar 13, 11:26 UTCCompleted - The scheduled maintenance has been completed.Mar 13, 11:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 13, 09:58 …
Web Application Not Loading
Mar 13, 06:30 EDT Resolved - This incident has been resolved. Mar 13, 06:05 EDT Monitoring - A fix has been implemented and we are monitoring the results. Mar 13, …
Increased error rate related to Connection Pooler in ap-northeast-2 (South Korea)
Mar 13, 10:19 UTCResolved - Error rates have returned to normal, and connectivity has stabilised.Mar 13, 09:40 UTCMonitoring - A fix has been implemented and error rates have reduced. Our …
Planned Maintenance Activity for ZPA authentication service - zpatwo.net
We will be performing planned maintenance on our ZPA authentication platform infrastructure to enhance availability and resiliency. Some customers may witness below impact during this maintenance window:Brief retries or elevated latency for …
Cloudflare Dashboard and Cloudflare API service issues
Mar 13, 09:06 UTCResolved - This incident has been resolved.Mar 13, 08:30 UTCMonitoring - A fix has been implemented and we are monitoring the results.Mar 13, 08:05 UTCIdentified - The …
PDX (Portland) on 2026-03-13
THIS IS A SCHEDULED EVENT Mar 13, 09:00 - 12:00 UTCMar 10, 18:54 UTCScheduled - We will be performing scheduled maintenance in PDX (Portland) datacenter on 2026-03-13 between 09:00 and …
DME (Moscow) on 2026-03-13
Mar 13, 07:30 UTCCompleted - The scheduled maintenance has been completed.Mar 13, 00:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 12, 23:30 …