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Incident History

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Okta Resolved Critical

Resolved Service Degradation

Okta is currently experiencing an issue with the service. We are actively investigating and will update this message with more information as soon as we have it. Resolved: Okta has …

Dec 19, 2019

02:29

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Okta Resolved Minor

Resolved Service Degradation

Okta experienced an issue with Agentless Desktop SSO for a subset of ORGs. We are actively investigating and will update this message with more information as soon as we have …

Dec 16, 2019

08:19

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Okta Resolved Critical

Resolved Service Degradation

Okta is currently experiencing an issue with job processing for a subset of customers in US Cell 7. We are actively investigating and will update this message with more information …

Dec 08, 2019

03:03

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Okta Resolved Minor

Resolved Service Degradation

Okta is currently experiencing an issue with new Developer tenant activation e-mails. In some use-cases, the activation link is present, but not visible within the activation email. We are actively …

Sep 10, 2019

06:20

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Okta Resolved Major

Resolved Service Disruption

Okta is currently experiencing an issue in US Preview Cell 1. Users attempting to authenticate under certain CORS use-cases are experiencing HTTP 400 errors RESOLVED: Okta has identified and resolved …

May 24, 2019

13:59

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Okta Resolved Minor

Resolved Service Disruption

Okta is currently experiencing an issue with CORS authentication in Okta Preview Cells; customers using OIDC applications or API AM might be impacted. Okta is actively working on resolving the …

Dec 17, 2018

07:39

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Okta Resolved Minor

Resolved Service Degradation

On Oct 23rd at approximately 9:15pm PDT, Okta began receiving reports from customers who were experiencing errors while attempting to provision users to Office 365 services hosted by Microsoft. User …

Oct 29, 2018

08:50

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Okta Resolved Major

Resolved Service Disruption

Okta is currently experiencing an issue with the service. We are actively investigating and will update this message with more information as soon as we have it. Resolved: On October …

Oct 18, 2018

04:46

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Okta Resolved Minor

Resolved Service Degradation

Resolved: On September 17th, at 4:40pm PDT, an issue began surfacing which impacted end users and admins attempting to authenticate to Microsoft Office 365 in US Cell 1. The root …

Sep 20, 2018

03:44

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Okta Resolved Minor

Resolved Service Disruption

Resolved: Okta experienced an issue when users attempted to navigated to their *.oktapreview.com tenant within Google Chrome or Firefox. When populating credentials, users may have experienced the following warning: "Deceptive …

Sep 12, 2018

23:03

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Okta Resolved Minor

Resolved Service Degradation

An issue impacting search functionality in US Preview Cell 1 has been resolved. A root cause analysis will be posted here within 2 business days. =============== Resolved: On July 5th, …

Jul 09, 2018

05:50

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Okta Resolved Critical

Resolved Service Disruption

An issue impacting network connectivity to US Cell 6 was experienced and has now been resolved. Root cause analysis will be posted here within 48 hours. ================================= Resolved: On May …

Jun 06, 2018

23:38

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Okta Resolved Minor

Resolved Service Degradation

Resolved: 1:40pm PDT. The issue impacting e-mail delivery to '[email protected]' and '[email protected]' has been resolved. ======================= Customer Advisory: Okta is currently experiencing issues with receiving customer e-mails to '[email protected]' and …

May 22, 2018

20:45

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Okta Resolved Minor

Resolved Service Disruption

An issue impacting authentication and user interactive sessions in US Cell 6 is being investigated. End-Users and Admins may experience HTTP 500/503 errors while attempting to login. We are actively …

May 22, 2018

02:03

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Okta Resolved Minor

Resolved Service Degradation

Resolved: Okta experienced a service degradation in US Cell 6 between 7:03pm and 7:45pm PDT due to a hardware failure and failover to secondary database infrastructure. Administrative functions like user …

May 10, 2018

05:55

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Okta Resolved Minor

Resolved Service Disruption

Resolved: On April 24th, at 7:53am PDT, Okta experienced a broad service disruption to US Cell 2. End users in US Cell 2 attempting to reach Okta received HTTP 500 …

May 01, 2018

22:59

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Okta Resolved Minor

Resolved Service Degradation

Okta is currently experiencing an issue in US Cell 6. Administrators will not be able to see up to date user / group information within their Okta tenant. No authentication …

Mar 21, 2018

14:14

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Okta Resolved Minor

Resolved Service Disruption

Okta is currently experiencing an issue with the API Access Management feature in our US Preview Cell. End-users attempting to access endpoints for this feature may receive an HTTP 500 …

Mar 10, 2018

00:16

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Okta Resolved Minor

Resolved Feature Disruption

On, February 2nd at 9:18am PST, Okta experienced an issue impacting Office 365 authentication in US Cell 1. Some end users attempting to authenticate to Office 365 received the following …

Feb 09, 2018

08:43

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Okta Resolved Major

Resolved Minor Service Disruption

Okta experienced a service disruption in US Cell 4, between 12:34pm - 12:56pm PST following a temporary surge in the volume of requests and failure to correctly redistribute load. The …

Nov 16, 2017

02:32

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Okta Resolved Major

Resolved Minor Service Disruption

Okta experienced a service disruption between 6:00am - 6:18am PDT following a hardware failure impacting a read replica database in US Cell 2 that was being used to shed load …

Oct 28, 2017

01:05

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Okta Resolved Minor

Resolved Feature Disruption

Following the release 2017.38, Okta experienced a feature disruption whereby a small subset of customers experienced javascript errors when signing-in to Skype for Business and Oracle Right Now. The errors …

Sep 29, 2017

01:24

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