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Incident History

Search and filter through 3671 incidents

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Zephyr Resolved Minor

Instability in Zephyr Scale performance

Feb 13, 14:55 UTCResolved - This accident has been resolved.Feb 13, 14:44 UTCIdentified - The team is currently working on the issue. Sorry for any inconvenience!Stay tuned we will post …

Feb 13, 2023

14:55

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Okta Resolved Minor

Resolved Service Disruption

At 8:59 PM PST February 1, 2023, Okta acknowledges that Custom Domain-configured tenants experienced issues with their login page portal. This issue has been resolved. Okta took corrective action to …

Feb 10, 2023

20:40

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Okta Resolved Minor

Resolved Service Degradation

At 10:10 AM PST February 3, 2023, Okta observed that some request patterns returned HTTP 403 Forbidden in US East Cells 1, 2, 3 and 4. This issue has been …

Feb 08, 2023

20:46

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Okta Resolved Major

Resolved Service Disruption

At 6:08 AM PST on February 2, 2023, Okta became aware of network connectivity issues affecting customers in US Cell7. During this time, customers may have received Http 500 errors, …

Feb 07, 2023

08:48

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Zephyr Resolved Critical

Scheduled Maintenance on Zephyr Scale Cloud – Cloud migration impacted!

Feb 4, 15:49 UTCCompleted - The scheduled maintenance has been completed.Feb 4, 12:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 26, 13:18 …

Feb 04, 2023

15:49

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Nutanix Resolved Major

Intermittent issues with Frame services

Jan 25, 15:41 PSTResolved - The issue is resolved and the Frame Platform is operating as expected.Jan 25, 15:24 PSTUpdate - We are no longer seeing intermittent issues, and the …

Jan 25, 2023

23:41

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Okta Resolved Minor

Resolved Service Disruption

Okta continues to monitor an issue that impacted US Cell-3 connectivity. Our monitoring shows a return to normal conditions. Additional root cause information will be available within 5 Business days …

Oct 27, 2022

00:19

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Nutanix Resolved Minor

Scheduled Maintenance for Nutanix Frame and Nutanix Cloud Clusters (NC2) (Commercial Platform)

Sep 24, 23:00 PDTCompleted - The scheduled maintenance has been completed.Sep 24, 22:30 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep 23, 14:04 …

Sep 25, 2022

06:00

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Okta Resolved Minor

Resolved Service Degradation

Resolved: An issue impacting authentication for all newly created users in US Cell-6 has been addressed.

Aug 31, 2022

13:57

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Okta Resolved Major

Resolved Service Disruption

Resolved: Okta noticed a small subset of customers reporting an intermittent network connectivity issue with their Active Directory Agents in US Cell-1, Cell-3, US Cell-6, US Cell-7, US Cell-11, US …

Aug 15, 2022

15:43

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Atlassian Resolved Minor

Sign-up is failing

Aug 5, 06:41 UTCResolved - Between 05:15 UTC to 05:55 UTC, we experienced user registration failing. The issue has been resolved and the service is operating normally.

Aug 05, 2022

06:41

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Atlassian Resolved Critical

Partial app outage across multiple regions

Jun 22, 03:33 UTCResolved - Between 2:05 UTC and 2:42 UTC, we experienced failures to load some marketplace apps for customers tenanted in the apse, eu-west and eu-central regions. The …

Jun 22, 2022

03:33

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Nutanix Resolved Critical

Frame Platform Service Issues

Jun 18, 08:47 PDTResolved - This incident has been resolved.Jun 18, 08:47 PDTUpdate - The issue has been resolved. The Platform is working as expected.Jun 18, 08:08 PDTMonitoring - Queued …

Jun 18, 2022

15:47

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Nutanix Resolved Major

Nutanix Supplied Azure IaaS - Unable to create new Azure accounts or start sessions

May 27, 15:52 PDTResolved - We have confirmed that the issue has been resolved.May 27, 15:22 PDTMonitoring - Microsoft has resolved the underlying issue and creation of new accounts and …

May 27, 2022

22:52

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Nutanix Resolved Major

Keyboard Input Issue When Using Certain CTRL Hotkeys

May 26, 10:12 PDTResolved - This incident has been resolved.May 26, 09:33 PDTMonitoring - We have identified the issue and implemented a fix. Affected users should only need to refresh …

May 26, 2022

17:12

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Nutanix Resolved Minor

Azure AD Users May Be Unable to Authenticate to Frame or Receive New Persistent Desktop / User Volume

May 12, 01:15 PDTResolved - An update to a backend SAML2 library resulted in XML Namespaces being improperly stripped from Azure AD SAML2 claims. This resulted in some users being …

May 12, 2022

08:15

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Nutanix Resolved Minor

Scheduled Maintenance for Nutanix Frame and Clusters (Commercial Platform)

Apr 17, 00:00 PDTCompleted - The scheduled maintenance has been completed.Apr 16, 23:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 6, 11:04 …

Apr 17, 2022

07:00

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Nutanix Resolved Minor

Degradation in Flow logs Ingestion

Feb 18, 11:41 PSTResolved - This incident has been resolved.Feb 18, 11:03 PSTUpdate - We are continuing to work on a fix for this issue.Feb 18, 11:02 PSTUpdate - We …

Feb 18, 2022

19:41

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Okta Resolved Minor

Resolved Service Degradation

Resolved: An issue impacting Authentication for certain embedded browser usecases for all endusers in US-Cell 1 and US-Cell 9 was addressed. Additional root cause information will be provided in 48 …

Feb 08, 2022

14:33

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Nutanix Resolved Major

Google Cloud Platform - intermittent issues starting VMs

Feb 3, 17:33 PSTResolved - Those accounts affected by this issue have been manually addressed earlier today. Any future occurrences will be mitigated with the upcoming update, so we will …

Feb 04, 2022

01:33

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Nutanix Resolved Minor

Scheduled Maintenance for Nutanix Frame and Clusters (Commercial Platform)

Dec 24, 23:00 PSTCompleted - The scheduled maintenance has been completed.Dec 24, 22:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 13, 12:20 …

Dec 25, 2021

07:00

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Nutanix Resolved Critical

Government Platform Connectivity

Dec 15, 08:53 PSTResolved - AWS reports internet connectivity to their US-GOV-WEST-1 region is restored. We see all services stable for the past hour.Dec 15, 08:28 PSTIdentified - Nutanix Government …

Dec 15, 2021

16:53

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Nutanix Resolved Minor

AWS Internet Connectivity Issues

Dec 15, 08:26 PSTResolved - AWS is reporting the issue is now resolved. All Data Centers are now Operational. For more information please see https://status.aws.amazon.com/Dec 15, 08:17 PSTIdentified - AWS …

Dec 15, 2021

16:26

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Nutanix Resolved Critical

AWS Service Issues

Dec 8, 03:26 PSTResolved - Update from AWS:With the network device issues resolved, we are now working towards the recovery of any impaired services. We will provide additional updates for …

Dec 08, 2021

11:26

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Nutanix Resolved Minor

Scheduled Maintenance for Nutanix Frame and Clusters (Commercial Platform)

Nov 27, 22:30 PSTCompleted - The scheduled maintenance has been completed.Nov 27, 22:01 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 22, 14:38 …

Nov 28, 2021

06:30

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Okta Resolved Minor

Resolved Service Disruption

Okta is experiencing an issue where admins may be experiencing errors in utilizing Workflow designer Engineering is currently investigating the issue. We will provide an update within the next 30 …

Nov 10, 2021

17:12

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Nutanix Resolved Critical

Frame service outage across multiple regions

Nov 7, 02:25 PSTResolved - We have resolved the issue and users can now start new sessions again and admin access to the affected Frame Dashboard pages has been restored. …

Nov 07, 2021

10:25

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Nutanix Resolved Minor

AWS GovCloud US-West Connectivity Issue

Nov 2, 14:11 PDTResolved - This incident has been resolved.Nov 2, 14:11 PDTUpdate - AWS resolved the issue and Frame GovCloud accounts are operating normally again. We will continue to …

Nov 02, 2021

21:11

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Okta Resolved Minor

Resolved Service Degradation

Okta is currently experiencing an issue with third-party SMS provider issue with ATT service. We are actively investigating and will update this message with more information as soon as we …

Oct 27, 2021

22:17

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Nutanix Resolved Minor

Unable to list accounts on the Frame Platform

Sep 30, 03:56 PDTResolved - The issue with listing accounts in the Admin UI is resolved. We will continue to monitor the situation and post any updates in case of …

Sep 30, 2021

10:56

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Nutanix Resolved Critical

Intermittent Performance Issues

Sep 29, 15:20 PDTResolved - The issue which was causing intermittent performance has been mitigated. The Nutanix Frame Platform is working as expected.Sep 29, 09:16 PDTInvestigating - We are currently …

Sep 29, 2021

22:20

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Nutanix Resolved Minor

Unable to Access the Frame Platform

Aug 28, 00:30 PDTResolved - The Nutanix Systems team executed the MPR (Master Password Rotation) procedure in order to rotate the master password as required for security compliance. The process …

Aug 28, 2021

07:30

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Okta Resolved Major

Resolved Service Degradation

Resolved: We observed intermittent issues in OK12 for customers utilizing Custom URL Domain functionality. As of 8:15pm, the system appears to be recovering. Additional root cause information will be provided …

Aug 28, 2021

07:06

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Okta Resolved Minor

Resolved Service Disruption

Resolved: An issue impacting access to ORGs has been resolved. An RCA will be provided within 48 business hours.

Jun 25, 2021

16:20

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Okta Resolved Minor

Resolved Service Disruption

Resolved: An issue impacting workflows dashboard access and flow execution has been resolved. An RCA will be provided within 48 business hours.

Jun 15, 2021

21:42

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Okta Resolved Major

Resolved Service Degradation

End users authenticating to the Okta service may have experienced intermittent errors and increased latency between 11:04 and 11:47 am PDT. Okta will provide an RCA within the next 48 …

May 25, 2021

23:29

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Okta Resolved Major

Resolved Service Disruption

Okta experienced a service disruption in OK6 starting at approximately 10:44 am PDT. Users would have experienced intermittent access, slowness and failures. As of 11:45 am PDT, OKTA services were …

May 15, 2021

14:23

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Okta Resolved Minor

Resolved Feature Disruption

Resolved: Microsoft has reported that Microsoft DNS service is restored. Okta Services related to Microsoft Office 365 and Azure are working as expected. We are working with the service provider …

Apr 05, 2021

13:10

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Okta Resolved Major

Resolved Service Disruption

Okta is currently experiencing intermittent issues with external network connectivity in the OK8 (APAC) region. Depending on location, users may not be able to access our service. We are actively …

Mar 09, 2021

19:02

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Okta Resolved Minor

Resolved Service Disruption

Okta has resolved the Office 365 login issue. The issue was limited to users with thick clients and using certain Edge browser versions. The issue impacted all cells, except US …

Feb 05, 2021

23:13

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Okta Resolved Minor

Resolved Service Disruption

Okta has experienced an issue with the service. Increase in error rates accessing EU1 cell. ======= Resolved: Okta has mitigated an issue regarding increased error rates and latency in EU1. …

Dec 15, 2020

16:25

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Okta Resolved Minor

Resolved Service Degradation

We are investigating delays in event processing impacting System Log, Search API, and webhooks. Workflows Events associated with the Okta connector are also delayed. We will provide an update by …

Dec 01, 2020

06:11

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Okta Resolved Minor

Resolved Service Disruption

Okta is currently investigating an issue with Advanced Server Access. Customers attempting to authenticate using ASA may experience increased latency or failures. We will provide additional updates shortly. === Service …

Oct 29, 2020

21:30

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Okta Resolved Critical

Resolved Service Disruption

Okta is currently experiencing an issue with the service. Okta is currently investigating an issue impacting US Cells 1 - 4. More detail to be provided shortly. We are actively …

Aug 27, 2020

17:02

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Okta Resolved Minor

Resolved Service Disruption

Okta experienced an issue whereby end users, admins, and systems making API calls experienced 502 errors when attempting to connect to ORGs located in Oktapreview:1. User, API, and Admin traffic …

Aug 19, 2020

21:20

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Okta Resolved Minor

Resolved Service Disruption

Okta is currently experiencing an issue with the service in US Cell 3. User Imports from Workday are resulting in users in No Password state. We are actively investigating and …

Mar 13, 2020

02:09

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Okta Resolved Major

Resolved Service Degradation

Okta is currently experiencing an issue with the service in Okta Preview Cell 1, US Cell 6 and US Cell 7. The user import job is delayed. We are actively …

Feb 28, 2020

10:33

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Okta Resolved Minor

Resolved Service Degradation

Okta is currently experiencing an issue with the service in US Cell 1. AD Agent and IWA agent states may not be correctly reflected. We are actively investigating and will …

Jan 27, 2020

20:18

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Okta Resolved Minor

Resolved Service Disruption

Okta had detected an issue causing increased error rates and response times for requests to OK4. The incident has been resolved. We implemented mitigating steps to return the service to …

Jan 08, 2020

14:21

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Okta Resolved Critical

Resolved Service Degradation

Okta is currently experiencing an issue with the service. We are actively investigating and will update this message with more information as soon as we have it. Resolved: Okta has …

Dec 19, 2019

02:29

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