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Incident History

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IBM Cloud Investigating Minor

IBM Cloud Object Storage plugin updates

IBM Cloud Object Storage plug-in updates. For more information, see the change log. Type: release_note Regions: global Resources: openshift Type: release_note Update Time: Wed Jan 21 2026 21:16:22 GMT+0000

Jan 24, 2025

00:00

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IBM Cloud Investigating Minor

IBM Cloud Object Storage plugin updates

IBM Cloud Object Storage plug-in updates. For more information, see the change log. Type: release_note Regions: global Resources: containers-kubernetes Type: release_note Update Time: Wed Jan 21 2026 17:26:24 GMT+0000

Jan 24, 2025

00:00

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IBM Cloud Investigating Minor

Red Hat OpenShift on IBM Cloud master fix packs

Red Hat OpenShift on IBM Cloud master fix packs. Master fix packs are applied automatically over the course of several days. You can choose to use the ibmcloud ks cluster …

Jan 23, 2025

00:00

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IBM Cloud Investigating Critical

Platform Logs enabled

Platform Logs enabled IBM Cloud® App Configuration now supports platform logs to investigate abnormal and critical activities in your resource, see Logging for App Configuration Type: release_note Regions: global Resources: …

Jan 23, 2025

00:00

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IBM Cloud Investigating Minor

IBM Cloud Kubernetes Service master fix packs

IBM Cloud Kubernetes Service master fix packs. Master fix packs are applied automatically over the course of several days. You can choose to use the ibmcloud ks cluster master update …

Jan 23, 2025

00:00

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IBM Cloud Investigating Critical

Model Updates on watsonx.ai

You can now deploy the following foundation models on dedicated hardware in the Dallas region for the exclusive use of your organization:llama-3-1-70b-instructgranite-7b-labFor more information about these models, such as pricing …

Jan 22, 2025

19:57

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IBM Cloud Investigating Critical

The Llama 3.1 Instruct 70b and 8b foundation models are deprecated

The following foundation models from Meta are deprecated. Revise any prompts that use these foundation models.llama-3-1-70b-instructDeprecation date: 22 Jan 2025Withdrawal date: 30 May 2025Alternative model: llama-3-3-70b-instruct or llama-3-2-90b-vision-instructllama-3-1-8b-instructDeprecation date: 22 …

Jan 22, 2025

19:57

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IBM Cloud Investigating Critical

General availabilty of AutoAI for RAG experiments

AutoAI for RAG is now fully supported for automating the search for an optimized retrieval-augmented generation pattern for your applications. This update includes the following new features:Explore AutoAI for RAG …

Jan 22, 2025

18:57

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IBM Cloud Investigating Minor

CIS WAF Rule Release

New Web Application Firewall (WAF) rules for Cloud Internet Services were released on 21 January 2025. What changes are being made?Managed Rule ID: f4a310393c564d50bd585601b090ba9aLegacy ID: 100303 Description: Command Injection - …

Jan 21, 2025

22:23

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Oracle Cloud Resolved Minor

Oracle Cloud Infrastructure Compute | Multiple Regions | 68cc9191

Jul2316:23 UTCResolved - We confirm that the issue with Oracle Cloud Infrastructure (OCI) service resources, caused by the global issue affecting CrowdStrike Falcon software, has been mitigated. We encourage any …

Jul 23, 2024

16:23

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Oracle Cloud Resolved Major

Multiple Services | France South (Marseille) | 32996a31

Apr2419:46 UTCResolved - We identified and resolved an issue that affected multiple Oracle Cloud Infrastructure (OCI) services in the France South (Marseille) region. Oracle engineers have validated that service access …

Apr 24, 2024

19:46

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Oracle Cloud Resolved Major

Multiple Services | India West (Mumbai) | 9d3c3a6f

Apr2417:28 UTCResolved - We've resolved the issue that affected OCI services in the India West (Mumbai) region. Oracle engineers have validated that service access and functionality are now fully restored. …

Apr 24, 2024

17:28

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Oracle Cloud Resolved Major

Multiple Services | Saudi Arabia West (Jeddah) | 993acbc3

Apr1024:36 UTCResolved - Network health monitoring confirms that network impact is now resolved in the Saudi Arabia West (Jeddah) region. Oracle engineers have validated that access and functionality are restored …

Apr 10, 2024

00:36

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Oracle Cloud Resolved Critical

Multiple Services | South Africa Central (Johannesburg) | f71b92e7

Mar2122:24 UTCResolved - We've validated that, following the capacity add in South Africa Central (Johannesburg) and further networking adjustments made by OCI engineers, network performance has remained stable for OCI …

Mar 21, 2024

22:24

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Oracle Cloud Resolved Critical

Multiple Services | US West (San Jose) | 7375601f

Mar2103:09 UTCResolved - We have mitigated the issue affecting the multiple services in Oracle Cloud Infrastructure in the US West (San Jose) region and have confirmed that all services have …

Mar 21, 2024

03:09

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Oracle Cloud Resolved Critical

Multiple Services | US East (Ashburn) | 85eafb9a

Feb0611:30 UTCResolved - We have mitigated the issue affecting the Oracle Cloud Infrastructure Compute service in the US East (Ashburn) region and have confirmed that all services have been restored.Customer …

Feb 06, 2024

11:30

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Oracle Cloud Resolved Minor

Networking | US East (Ashburn) | 944a079f

Feb0218:53 UTCResolved - We've mitigated the issue that impacted Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Our engineers have confirmed that service health is fully restored.Customer Impact: …

Feb 02, 2024

18:53

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Oracle Cloud Resolved Critical

Multiple Services | US East (Ashburn) | 5b50803f

Jan3019:44 UTCResolved - Impact is now fully mitigated for the affected OCI services in the US East (Ashburn) region with all services reporting full recovery.Customer Impact: Customers were unable to …

Jan 30, 2024

19:44

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Oracle Cloud Resolved Major

Multiple Services | India West (Mumbai) | 730d563d

Jan1424:03 UTCResolved - We have identified and recovered from an issue impacting Service Gateway in the India West (Mumbai) region.Customer Impact: Some services may have been inaccessible for approximately 8 …

Jan 14, 2024

00:03

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Oracle Cloud Resolved Critical

Multiple Services | UK West (Newport) | be602230

Jan1306:23 UTCResolved - We have mitigated the issue affecting several OCI services in the UK West (Newport) region and have confirmed that all services have been restored. Customer Impact: If …

Jan 13, 2024

06:23

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Oracle Cloud Resolved Critical

Multiple Services | Netherlands Northwest (Amsterdam) | 72d5dece

Jan0606:53 UTCResolved - We have mitigated the issue affecting the Netherlands Northwest (Amsterdam) region and have confirmed that all services have been restored.Customer Impact: If customers are still experiencing issues, …

Jan 06, 2024

06:53

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Oracle Cloud Resolved Critical

Oracle Cloud VMware Solution | Multiple Regions | 2f20f934

Nov1603:24 UTCResolved - We identified the issue that affected Oracle Cloud VMware Solution in your region, and we've confirmed that service has been restored.Customer Impact: Customers that have the VMware …

Nov 16, 2023

03:24

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Oracle Cloud Resolved Critical

Networking | UK South (London) | cd35031e

Nov1513:37 UTCResolved - As of 13:30 15 Nov 2023 UTC, we have mitigated the issue affecting the UK South (London) region and have confirmed that all services have recovered.Customer Impact: …

Nov 15, 2023

13:37

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Oracle Cloud Resolved Critical

Multiple Services | US East (Ashburn) | CN-1640259

Nov0902:50 UTCResolved - We have mitigated the issue affecting US East (Ashburn) region and have confirmed that all services have recovered at this time. Customer Impact: If you are still …

Nov 09, 2023

02:50

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Oracle Cloud Resolved Major

Multiple Services | Multiple Regions | CN-1639278 (51ca110a)

Nov0823:36 UTCResolved - We've mitigated the issue that affected Oracle Exadata Cloud at Customer and Exadata Cloud Services in your region.Customer Impact: Affected customers may have been unable to perform …

Nov 08, 2023

23:36

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Oracle Cloud Resolved Critical

Oracle Cloud Infrastructure Virtual Cloud Network (VCN) | Multiple Regions | 2e52437c

Nov0722:57 UTCResolved - We have mitigated the issue affecting Oracle Cloud Infrastructure (OCI) services in the UAE Central (Abu Dhabi), South Africa (Johannesburg), Spain Central (Madrid), and Mexico Central (Queretaro) …

Nov 07, 2023

22:57

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Oracle Cloud Resolved Critical

Multiple Services | US West (San Jose) | 6e5cb161

Nov0502:24 UTCResolved - We have mitigated the issue affecting the US West (San Jose) region and have confirmed that all services have been restored. If customers are still experiencing issues, …

Nov 05, 2023

02:24

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Oracle Cloud Resolved Major

Oracle Identity Cloud | US West (Phoenix) | CN-1585993

Oct2607:01 UTCResolved - We have mitigated the issue affecting the US West (Phoenix) region.Customer Impact: If you are still experiencing issues, please contact Customer Support.Further updates will be provided as …

Oct 26, 2023

07:01

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Oracle Cloud Resolved Major

Multiple Services | Sweden Central (Stockholm) | CN-1570308

Oct2120:03 UTCResolved - We have confirmed that as of 19:54, 21 Oct 2023 UTC, the network connectivity issue affecting the Sweden Central (Stockholm) region has been mitigated and all impacted …

Oct 21, 2023

20:03

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Oracle Cloud Resolved Major

Networking | US West (San Jose) | 1d393583

Oct1319:00 UTCResolved - We identified and resolved an issue that affected Oracle Cloud Network Infrastructure in the US West (San Jose) region.Customer Impact: Affected customers may have experienced latency and …

Oct 13, 2023

19:00

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Oracle Cloud Resolved Critical

Multiple Oracle Cloud Infrastructure (OCI) Services | India West (Mumbai) | 176dc5ab

Sep1704:05 UTCResolved - We have mitigated the issue affecting the India West (Mumbai) region and have confirmed that all services have been restored.Customer Impact: If you are still experiencing issues, …

Sep 17, 2023

04:05

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Oracle Cloud Resolved Critical

Multiple Services | Australia East (Sydney) | 22ecf056

Aug3116:24 UTCResolved - We have mitigated the issue affecting services in the Australia East (Sydney) region and have confirmed that all services have been restored.Customer Impact: If you are still …

Aug 31, 2023

16:24

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