Incident History
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Users may experience elevated errors in ChatGPT uploading files and Codex Cloud creating tasks
Status: ResolvedAll impacted services have now fully recovered.Affected components File uploads (Operational) Codex Web (Operational)
User Authentication Issue on Beijing III and Shanghai II datacenter - zscaler.net
Zscaler has detected an issue with its Beijing III, Shanghai II datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your …
China Premium Access Plus Beijing Datacenter (Beijing V) Network Maintenance - zscaler.net, zscalertwo.net, zscloud.net, zscalerthree.net
Beijing V DC network providers have advised maintenance work as below. During the maintenance window, China Premium Access Plus Services within these data centres may experience intermittent disconnections.Start Time: 2026-05-27 …
China Premium Access Plus Beijing Datacenter (Beijing V) Network Maintenance - zscaler.net, zscalertwo.net, zscloud.net, zscalerthree.net
Beijing V DC network providers have advised maintenance work as below. During the maintenance window, China Premium Access Plus Services within these data centres may experience intermittent disconnections.Start Time: 2026-05-14 …
Nintendo Online Outage: Nintendo Switch 2, Nintendo Switch
Network ServicesThe network service was unavailable. At this time, the network service is back up and running. We apologize for any inconvenience this may have caused.Services: Some Friend features
IBM Cloud Event Notifications is now available in the MumbaiIndia region
IBM Cloud Event Notifications is now available in the Mumbai(India) region IBM Cloud Event Notifications now can provision an instance in the Mumbai(India) region. Type: release_note Regions: global Resources: event-notifications …
Availability in MumbaiIndia region
Availability in Mumbai(India) region IBM Cloud® App Configuration is now available in the Mumbai(India) region. Type: release_note Regions: global Resources: apprapp Type: release_note Update Time: Mon May 11 2026 15:49:36 …
OpenShift Data Foundation cluster addon patch updates
OpenShift Data Foundation cluster add-on patch updates. For more information, see the change log. CLI version 1.0.770 is available For more information, see the CLI change log. Type: release_note Regions: …
CLI version 10770 is available
CLI version 1.0.770 is available For more information, see the CLI change log. Type: release_note Regions: global Resources: containers-kubernetes Type: release_note Update Time: Fri Sep 04 2026 13:16:12 GMT+0000
Functional updates and fixes made available on 09 April 2026 are now available in more regions
Functional updates and fixes made available on 09 April 2026 are now available in more regions. Regions supporting new functionality and fixes: Montreal (ca-mon) Chennai (in-che) Sydney (au-syd) Sao Paulo …
Retrospective: Fastly Application and API Performance Issues
This incident has been resolved.
Retrospective: Fastly Application and API Performance Issues
From 10 May 2026, 19:25 UTC to 10 May 2026, 22:33 UTC, we experienced an issue affecting the availability of our TLS management and Fastly DDoS Protection APIs. During this …
Incident Advisory: INC-20260509-457
May 10, 18:36 UTC Resolved - The issue with the delays in configuration propagation for CDN deployments has been resolved and after monitoring the services remain fully operational.This incident has …
Network Performance Issues in Auckland
May 10, 17:54 UTCResolved - Cloudflare identified issues with network performance that occurred for our Auckland, NZ facility between 12:30 and 16:00 UTC today, 2026-05-10. Customers may have noticed increased …
[UM-13107] - Scheduled update to the Cloud Security Console –May 10, 2026
May 10, 17:00 UTCCompleted - The scheduled maintenance has been completed.May 10, 13:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 12, 18:42 …
Degraded Service in IAD Region
May 10, 16:33 UTC Resolved - Our network experienced degraded service in the IAD region between 12:53 UTC and 13:53 UTC. This issue is now resolved.
[INC-1028]Third-Party Network Issue Impacting CWAF and DDoS Protection Services
May 10, 16:21 UTCResolved - Monitoring has confirmed that services are stable, and the issue has been resolved.The status updates are an integral part of proactive monitoring and transparent communication …
Cloud Region Network Connectivity Impact | CINC-66292 (Major Outage)
May 10, 15:29 UTC Resolved - This issue has been resolved. Teams will now begin their root cause analysis. If you believe that you are still impacted by this issue …
[INC-1027] Issues with the Imperva Management Portal
May 10, 13:28 UTCResolved - The incident has been resolved and normal service levels have been restored for the Imperva Management Portal.The status updates are an integral part of proactive …
Increase in DNS Resolution Errors
May 10, 08:56 UTC Resolved - This incident has been resolved. May 10, 08:55 UTC Update - We are continuing to monitor for any further issues. May 10, 08:32 UTC …
Network Performance Issues
May 10, 08:23 UTCResolved - This incident has been resolved.May 10, 05:07 UTCMonitoring - A fix has been implemented and we are monitoring the results.May 10, 03:46 UTCIdentified - The …
Increase in Agent Runner Errors
May 10, 08:21 UTC Resolved - This incident has been resolved. May 10, 07:15 UTC Investigating - We are seeing an increase in Agent Runner failures for both initial and …
Urgent Maintenance - zdxcloud.net
The Zscaler SRE team will be performing an urgent maintenance on the zdxcloud.net cloud. This maintenance is scheduled for Sunday at 03:05 AM UTC on 10th May, 2026, and can …
Claude Code on the Web Partial Outage
May 9, 23:51 UTC Resolved - This incident has been resolved May 9, 23:33 UTC Investigating - We are currently investigating this issue.
Quay.io Intermittent HTTP 502 on Pull/Push
May 9, 19:30 UTC Resolved - For a period of 12 minutes (15:52–16:04 UTC), ~62% of manifest pulls and ~39% of manifest pushes failed with 502s. Quota insights has temporarily …
Error spikes in one of the eu-central-1 Supavisor clusters
May 9, 15:00 UTC Resolved - Between 15:25 and 15:33 and between 15:38 and 15:41 we observed error spikes in one of the eu-central-1 Supavisor clusters. Users reported failures in …
Control Panel Errors - Unable to Enable 2FA and Google/GitHub
May 9, 14:42 UTC Resolved - Between 5:35 and 14:25 UTC today, our Engineering team identified an issue that prevents enabling Two-Factor Authentication (2FA) and Google/GitHub authentication through the Control …
AWS Availability Zone use1-az4 in US-EAST-1 Region is Impaired
May 9, 14:24 UTC Resolved - This incident has been resolved. May 8, 20:41 UTC Update - AWS continues to work towards full recovery. The Atlas system has been successfully …
Elevated errors on Claude Opus 4.1
May 9, 08:22 UTC Resolved - This incident has been resolved. May 9, 07:57 UTC Identified - The issue has been identified and a fix is being implemented.
Guild + Session Availability
May 9, 00:01 PDT Resolved - This incident has been resolved. May 8, 23:54 PDT Monitoring - A fix has been implemented and we are monitoring the results. May 8, …
Vercel Queues, and Vercel Workflow runs were delayed
May 9, 05:40 UTC Resolved - This incident has been resolved. May 9, 04:45 UTC Monitoring - Between 1:30 to 3:44 UTC, messages in Vercel Queues in iad1 were enqueued …
Network connectivity in us-east-1-az4
May 9, 04:49 UTC Resolved - Recovery efforts are completed and this incident is now resolved. Thank you for your patience throughout this incident. May 9, 04:34 UTC Monitoring - …
Urgent Maintenance - zdxcloud.net
The Zscaler SRE team will be performing an urgent maintenance on the zdxcloud.net cloud. This maintenance is scheduled for Saturday at 03:30 AM UTC on 9th May, 2026, and can …
Service is operating normally: [RESOLVED] Amazon Elastic Kubernetes Service Operational Issue
Amazon Elastic Kubernetes Service in us-east-1 was impacted by an operational issue that affected Amazon Elastic Compute Cloud. The maximum impact level to Amazon Elastic Kubernetes Service was Service impact. …
Service is operating normally: [RESOLVED] Increased Error Rate and Latency
Starting May 7 4:20 PM PDT, we experienced increased impaired EC2 instances and degraded EBS volumes in a single facility (data center) within a single Availability Zone (use1-az4) in the …
Issues with Email Alerts
May 9, 01:01 UTC Resolved - This issue is now resolved. Email delivery has been successful with no monitored issues. May 8, 23:11 UTC Monitoring - A solution has been …
Issues Processing Account Changes
May 9, 00:58 UTC Resolved - We experienced issues processing account changes between 19:09 and 19:33 UTC. Users may have encountered issues when attempting to use Agent Runners, purchase credits, …
Claude Code IDE extension unable to load on Windows
May 9, 00:24 UTC Resolved - This incident has been resolved in v2.1.137. Please update to get the fix. May 9, 00:17 UTC Monitoring - A fix has been implemented …
Elevated errors for Responses API
Status: ResolvedAll impacted services have now fully recovered. Between 4:05pm and 4:40pm PT on May 8, some customers using the Responses API may have experienced elevated 404 errors. We identified …
Service impact: Increased Error Rate and Latency
We have begun to see improvements in the overall number of affected EC2 instances and degraded EBS volumes in a single Availability Zone (use1-az4) in the US-EAST-1 Region. The steps …
London III (LON3) Datacenter Network Maintenance - zscaler.net
Zscaler will be performing hardware maintenance in the London III (LON3) Datacenter.Maintenance window,Start: 2026-05-12 20:30 BSTEnd: 2026-05-12 23:30 BST(i.e. 2026-05-12 19:30 - 22:30 UTC)During the maintenance, traffic will failover to …
Increased API Errors
May 8, 15:38 PDT Resolved - All critical functionalities have recovered for all users. May 8, 14:47 PDT Update - Users are able to connect to the platform, and we …
Cloud Metrics -High Write Latency and Errors in prod-us-central-7
May 8, 22:30 UTC Resolved - We have continued to observe stability. This incident is now being considered as resolved. Thank you for your patience. May 8, 21:16 UTC Monitoring …
Impaired Cluster Operations due to Lets Encrypt Outage
May 8, 22:07 UTC Resolved - This incident has been resolved. May 8, 21:39 UTC Update - Lets Encrypt is now reporting as healthy. We will continue monitoring as cluster …
Let's Encrypt Outage Affecting Certificate Issuance and Managed Databases Operations
May 8, 21:54 UTC Resolved - The upstream outage with Let's Encrypt has been resolved. Customers should now be able to issue Let's Encrypt certificates for Spaces, Load Balancers, and …
[INC -1026] Issue in FP on browser classification
May 8, 21:13 UTCResolved - The incident has been successfully resolved, and all services are operating normally.The status updates are an integral part of proactive monitoring and transparent communication about …
Certificate Issuance through Let's Encrypt unavailable
May 8, 20:58 UTCResolved - This incident has been resolved.May 8, 20:53 UTCMonitoring - We have confirmed recovery and will continue monitoring for improvement.May 8, 19:46 UTCInvestigating - We are …