Incident History
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New enrollments failing for App Connectors/PSEs/Network Connectors - private.zscaler.com, zpatwo.net, zpabeta.net
Zscaler is currently investigating reports of issues with new enrollments on its private.zscaler.com Cloud. Customer Guidance: Customers running App Connector version 52 or earlier should avoid restarting, provisioning, or reprovisioning App …
[INC-1024] Imperva Management Portal Dashboard Issue
May 8, 05:45 UTCResolved - The incident has been resolved and normal service levels have been restored for the Cloud WAF Dashboards on the Imperva Management Portal.May 8, 05:37 UTCMonitoring …
Reddit Conversions API destination is experiencing delivery failures
May 7, 22:24 PDT Resolved - Reddit Conversions API destination is operational. May 7, 20:58 PDT Monitoring - Events are flowing through to Reddit Conversions API destination now. We are …
UPDATE: **Summary** Investigating elevated error rates with Gemini conversations. **Description** Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Tuesday, 2026-05-05 20:30 PDT. **Symptoms** Affected customers are experiencing "Something went wrong(13)" error message in their Gemini conversations. **Workaround** None at this time.
Incident began at 2026-05-04 16:40 and ended at 2026-05-08 18:53 (times are in Coordinated Universal Time (UTC)). Summary Gemini conversations may have experienced elevated error rates. Description The issue with …
Service impact: Increased Error Rate and Latency
We are observing early signs of recovery. We continue to work towards restoring temperatures to normal levels and bring impacted racks back online in the affected Availability Zone (use1-az4) in …
Emergency Maintenance: Americas (US East) Assignment Services
May 8, 01:01 EDT Completed - The scheduled maintenance has been completed. May 8, 00:50 EDT Verifying - Verification is currently underway for the maintenance items. May 8, 00:18 EDT …
Nintendo Online Outage: Nintendo Switch 2, Nintendo Switch
Use of Nintendo AccountThe network service was unavailable. At this time, the network service is back up and running. We apologize for any inconvenience this may have caused.Services:
Nintendo Online Outage: Nintendo Switch 2, Nintendo Switch
Network ServicesThe network service is unavailable at this time. We apologize for any inconvenience this may cause.Services: Some Friend features
Elevated Error Rates - Americas (US-East)
May 8, 00:14 EDT Resolved - All services are operational and traffic is routing successfully via a temporary workaround while the platform provider completes restoration. We will be performing a …
Elevated Errors in IAD region
May 8, 04:00 UTC Resolved - This incident has been resolved. May 8, 02:53 UTC Investigating - We're seeing an increased level of errors in the IAD region starting around …
WAW (Warsaw) on 2026-05-08
May 8, 04:00 UTCCompleted - The scheduled maintenance has been completed.May 8, 00:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May 6, 13:38 …
Tel Aviv II (TLV2) Datacenter Scheduled Maintenance - zscloud.net
Zscaler will be performing hardware maintenance in Tel Aviv II (TLV2) Datacenter.New Maintenance window, Start: 2026-05-11 01:00 UTC End: 2026-05-11 04:00 UTC (Local Time 2026-05-11 04:00 - 2026-05-11 07:00 Local …
RESOLVED: Google SecOps customers may be experiencing higher detection latency, slower searches and dashboards
Incident began at 2026-05-07 17:00 and ended at 2026-05-07 19:25 (all times are US/Pacific). Summary Google SecOps customers may have experienced higher detection latency, slower searches and dashboards in US …
UPDATE: Google SecOps customers may be experiencing higher detection latency, slower searches and dashboards
Incident began at 2026-05-07 17:00 and ended at 2026-05-07 19:25 (all times are US/Pacific). Summary Google SecOps customers may be experiencing higher detection latency, slower searches and dashboards in US …
Reporting and Logging Issue - private.zscaler.com
Zscaler has detected an issue with Reporting and Logging on its private.zscaler.com cloud in US1 Logging Zone. We are investigating periods of slowness, connection timeouts and/or increased latency. We will continue …
Service impact: Increased Error Rate and Latency
We are actively working to restore temperatures to normal levels in the affected Availability Zone (use1-az4) in the US-EAST-1 Region, though progress is slower than originally anticipated. Since our last …
Resolved Service Disruption
On April 30, 2026, at 1:07 PM PT, we identified a service disruption when logging on to the OP1 Preview environment. Following the completion of our initial infrastructure rollback, we …
Service impact: Increased Error Rate and Latency
We continue to work towards mitigating the increased temperatures to its normal levels in the affected Availability Zone (use1-az4) in the US-EAST-1 Region. Other AWS services that depend on the …
Login and Matchmaking Errors
May 8, 01:45 UTC Resolved - Log-in and Matchmaking has recovered and we're no longer seeing any server delays. We'll continue to monitor these services and address any issues that …
Nintendo Online Maintenance: Nintendo Switch 2, Nintendo Switch
Nintendo Switch OnlineDuring the maintenance window, network services may be unavailable.Services: Save Data Cloud
Nintendo Online Outage: Nintendo Switch 2, Nintendo Switch
Use of Nintendo AccountThe network service is unavailable at this time. We apologize for any inconvenience this may cause.Services:
UPDATE: **Summary** Investigating elevated error rates with Gemini conversations. **Description** Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Tuesday, 2026-05-05 20:30 PDT. **Symptoms** Affected customers are experiencing "Something went wrong(13)" error message in their Gemini conversations. **Workaround** None at this time.
Incident began at 2026-05-04 16:40 and ended at 2026-05-08 18:53 (times are in Coordinated Universal Time (UTC)). Summary Gemini conversations are experiencing elevated error rates. Description Our engineering team has …
Service impact: Increased Error Rate and Latency
We continue to investigate instance impairments to a single Availability Zone (use1-az4) in the US-EAST-1 Region. We have experienced an increase in temperatures within a single data center, which in …
Service impact: Increased Error Rate and Latency
We are investigating instance impairments in a single Availability Zone (use1-az4) in the US-EAST-1 Region. Other Availability Zones are not affected by the event and we are working to resolve …
UPDATE: Google SecOps customers are experiencing increased latency when performing Entity Context Graph queries.
Incident began at 2026-05-06 13:11 and ended at 2026-05-08 11:32 (all times are US/Pacific). Title: Google SecOps customers are experiencing significant delays in Curated Rules that reference Entity Context Graph …
UPDATE: **Summary** Investigating elevated error rates with Gemini conversations. **Description** Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Tuesday, 2026-05-05 20:30 PDT. **Symptoms** Affected customers are experiencing "Something went wrong(13)" error message in their Gemini conversations. **Workaround** None at this time.
Incident began at 2026-05-04 16:40 and ended at 2026-05-08 18:53 (times are in Coordinated Universal Time (UTC)). Summary Gemini conversations are experiencing elevated error rates. Description Our engineering team has …
AWS Cluster DNS Changes Degraded Performance
May 7, 22:15 UTC Resolved - DNS updates for ACME are confirmed healthy. Cluster updates are now proceeding as expected. May 7, 19:47 UTC Update - We are continuing to …
UPDATE: Google SecOps customers are experiencing increased latency when performing Entity Context Graph queries.
Incident began at 2026-05-06 13:11 and ended at 2026-05-08 11:32 (all times are US/Pacific). Title: Google SecOps customers are experiencing significant delays in Curated Rules that reference Entity Context Graph …
Elevated Errors Creating New Deployments
May 7, 21:48 UTC Resolved - This issue has been resolved and new deployments are being created successfully. May 7, 21:14 UTC Investigating - We are investigating an issue affecting …
Quay.io HTTP 502 on Pull/Push
May 7, 21:10 UTC Resolved - This incident has been resolved. May 7, 20:44 UTC Update - We are continuing to monitor for any further issues. May 7, 20:34 UTC …
Core Infrastructure Maintenance May 7, 2026, 15:00 UTC
May 7, 21:00 UTC Completed - The scheduled maintenance has been completed. May 7, 15:20 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as …
Network Connectivity issues in Tokyo
May 7, 21:00 UTCResolved - Cloudflare has resolved issues with network performance in Tokyo. Impact time: 2026-05-07 21:13 to 21:38 UTC
Atlas Backup Export Jobs Degraded Performance
May 7, 20:55 UTC Resolved - This incident has been resolved. May 7, 20:02 UTC Monitoring - A fix has been implemented and we are monitoring the results. May 7, …
Intermittent Connectivity Issues with Atlassian Jira in Multiple US Regions - zscalertwo.net
Zscaler is currently investigating reports of intermittent access issues with Atlassian Jira. Some customers may experience intermittent connectivity issues or timeouts when attempting to access Atlassian Jira.We will continue to …
UPDATE: Google SecOps customers are experiencing increased latency when performing Entity Context Graph queries.
Incident began at 2026-05-06 13:11 and ended at 2026-05-08 11:32 (all times are US/Pacific). Title: Google SecOps customers are experiencing significant delays in Curated Rules that reference Entity Context Graph …
Connection failures for organizations restricting GitHub access by IP address
May 7, 16:36 UTCResolved - This incident has been resolved.May 7, 15:17 UTCMonitoring - A fix has been implemented and we are monitoring the results.May 6, 22:32 UTCIdentified - We …
UPDATE: Google SecOps customers are experiencing increased latency when performing Entity Context Graph queries.
Incident began at 2026-05-06 13:11 (all times are US/Pacific). Title: Google SecOps customers are experiencing increased latency when performing Entity Context Graph queries. Description: Mitigation work is currently underway by …
Cloudflare Stream Scheduled Maintenance
May 7, 13:00 UTCCompleted - The scheduled maintenance has been completed.May 7, 12:01 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May 7, 01:12 …
Elevated errors on Claude Opus 4.7
May 7, 12:45 UTCResolved - This incident has been resolved.May 7, 12:20 UTCMonitoring - A fix has been implemented and we are monitoring the results.May 7, 12:19 UTCIdentified - The …
CDN | Multiple regions Incident Details
Type: Incident Duration: 4 hours and 45 minutes Affected Components: Lisbon, Portugal May 7, 13:37:05 GMT+0 - Identified - Our engineering team has identified the cause and is currently implementing …
YUL (Montréal) on 2026-05-07
May 7, 12:00 UTCCompleted - The scheduled maintenance has been completed.May 7, 05:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May 5, 17:37 …
ZDX Server Error Issue - zdxcloud.net
Zscaler has identified an issue affecting the zdxcloud.net cloud. Customers may encounter ZDX Server Errors; additionally, the ZCC ZDX tab may not display scores or allow tests to run, and …
Cloudflare DNS Resolver 1.1.1.1 Website
May 7, 10:13 UTCResolved - This incident has been resolved.May 7, 08:49 UTCIdentified - Cloudflare is aware of, and investigating, an issue with accessing the 1.1.1.1 website. Further detail will …
Increased error rate with image generation in the API
Status: ResolvedAll impacted services have now fully recovered.Affected components Images (Operational)
[Scheduled] Cloud | London-2 Maintenance
Type: Maintenance Duration: 2 hours Affected Components: London-2, London-2, London-2 May 7, 08:00:00 GMT+0 - Identified - During this time period, our engineering team will be performing scheduled infrastructure upgrades …
Metrics read errors in prod-ap-south-1 region
May 7, 07:56 UTC Resolved - At this time, we have confirmed that the query errors have gone and we are considering this issue resolved. May 7, 07:53 UTC Monitoring …
SYD (Sydney) on 2026-05-06
May 7, 07:01 UTCCompleted - The scheduled maintenance has been completed.May 6, 15:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 30, 06:12 …
LHR (London) on 2026-05-07
May 7, 07:00 UTCCompleted - The scheduled maintenance has been completed.May 7, 00:30 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May 1, 05:46 …
Planned Maintenance Activity for ZPA platform service - private.zscaler.com
We will be performing planned maintenance on our platform infrastructure in the Prod EMEA region to enhance availability and resiliency. Some customers may witness below impact during this maintenance window:Momentary disconnect and …
CCR and CCA failing to start for PR comments
May 7, 06:56 UTC Resolved - On May 7, 2026, between 04:12 UTC and 06:13 UTC, Copilot Cloud Agent and Copilot Code Review Agent sessions for pull requests were delayed …