Incident History
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Frankfurt IV (FRA4) Datacenter Network Maintenance - zscaler.net
Zscaler will be performing hardware maintenance in the Frankfurt IV (FRA4) Datacenter.Maintenance window,Start: 2026-06-18 20:00 CESTEnd: 2026-06-18 22:00 CEST(i.e. 2026-06-18 18:00 - 20:00 UTC)During the maintenance, traffic will failover to …
Brussels (BRU2) Datacenter Network Maintenance - zscaler.net, zscalertwo.net
Zscaler will be performing hardware maintenance in the Brussels II (PAR4) Datacenter.Maintenance window,Start: 2026-06-18 19:30 CESTEnd: 2026-06-18 21:30 CEST(i.e. 2026-06-18 17:30 - 19:30 UTC)During the maintenance, traffic will failover to …
Elevated Errors for Bogota (BOG)
We are investigating elevated errors to our Bogota (BOG) Point of Presence (POP). All other products and services are unaffected by this incident.
Elevated Errors for Lima (LIM)
We are investigating elevated errors to our Lima (LIM) Point of Presence (POP). All other products and services are unaffected by this incident.
Hardware failure in us-east
Jun 17, 17:02 UTC Resolved - We have now recovered all Projects affected by the outage in us-east-2. Jun 17, 16:13 UTC Monitoring - All the identified affected projects in …
[CANCELLED] Planned Maintenance Notification for F5 Distributed Cloud Global Controller – Impact: Brief Interruption
Jun 17, 16:51 UTC Completed - Dear Valued Customer,We would like to inform you that the scheduled maintenance for F5 Distributed Cloud Global Controller has been cancelled.Original Maintenance Details:Start Time: …
Elevated errors for Claude Opus 4.8
Jun 17, 16:28 UTC Resolved - This incident has been resolved. Jun 17, 16:01 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun 17, …
Degraded Management API performance affecting payments and Supabase Studio
Jun 17, 14:10 UTC Resolved - All regions continue to report healthy Management API performance and platform stability. Jun 17, 13:15 UTC Monitoring - We have resolved the degraded performance …
Cloudflare Network Interconnect 2.0 BGP Route Propagation Issues
Jun 17, 12:57 UTC Resolved - This incident has been resolved. Jun 17, 12:13 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun 17, …
CDN | Athens Incident Details
Type: Incident Duration: 22 hours and 24 minutes Affected Components: Athens, Greece Jun 18, 11:08:20 GMT+0 - Resolved - We are happy to inform you that traffic has been successfully …
Workers Observability query failures
Jun 17, 11:44 UTC Resolved - This incident has been resolved. Jun 17, 10:32 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun 17, …
F5 Distributed Cloud - Service Degradation - CDN Distributions - INC-20260616-474
Jun 17, 11:04 UTC Resolved - Our engineering teams have restored full functionality for CDN Distributions, the CDN Dashboard and Purge Services.Traffic is flowing normally and this incident has now …
Elevated errors for Claude Opus 4.8
Jun 17, 10:03 UTC Resolved - This incident has been resolved. Jun 17, 09:37 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun 17, …
Complete outage in prod-me-central-1
Jun 17, 09:58 UTC Resolved - Following our ongoing communications regarding the complete outage in prod-me-central-1, we are now closing this incident.As noted in the latest AWS update, the Middle …
Cogent Maintenance: Date: 06/17/2026, Location: Atlanta, GA Work order number: NC944-95-0
Date: 06/17/2026, Location: Atlanta, GA Work order number: NC944-95-0
Issues Re-enabling SAML connections
Status: ResolvedOur upstream provider has resolved the issue. These systems should now be operating normally. If you continue to experience any problems, please open a ticket with our support team.Affected …
[Scheduled] Cloud | Paris Maintenance
Type: Maintenance Duration: 4 hours Affected Components: Function as a Service, Database, Paris-2, Containers Jun 17, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 17, 11:00:00 GMT+0 …
Elevated errors for Claude Opus 4.8
Jun 17, 06:37 UTC Resolved - This incident has been resolved. Requests to Claude Opus 4.8 received elevated errors between 9:59pm PT / 04:59 UTC and 10:41pm PT / 05:41 …
Data Center Capacity Expansion for Amsterdam (AMS)
The scheduled maintenance has been completed.
Cogent Maintenance: Date: 06/16/2026, Location: Atlanta, GA Work order number: NC944-95
Date: 06/16/2026, Location: Atlanta, GA Work order number: NC944-95
Incident with Copilot Availability
Jun 17, 04:44 UTC Resolved - This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be …
NRT (Tokyo) on 2026-06-16
Jun 17, 03:01 UTC Completed - The scheduled maintenance has been completed. Jun 16, 16:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as …
LHR (London) on 2026-06-17
Jun 17, 03:00 UTC Completed - The scheduled maintenance has been completed. Jun 17, 00:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as …
Elevated errors on Claude Sonnet 4.6 and Opus 4.8
Jun 17, 02:50 UTC Resolved - This incident has been resolved. Jun 17, 01:52 UTC Identified - At this time, success rates for Claude Sonnet 4.6 have recovered and we …
Ingestion issues for Managed OTLP and Managed Intake Service endpoints in the Azure Australia East region
Jun 17, 00:59 UTC Resolved - This issue is resolved. Jun 17, 00:02 UTC Update - This incident is ongoing. The upstream providers are aware and working to resolve the …
Customers may see incorrect invoice payment status
Jun 17, 00:52 UTC Identified - We have identified an additional path that leads to users not seeing the correctly reflected payment state on invoices and are working on a …
Incident: Trouble performing some actions
This issue is now resolved for all users.We apologize for any disruptions to your day.
Intermittent 500 Errors on Serverless/GenAI Inference API
Jun 17, 00:29 UTC Resolved - The connectivity issues affecting our Serverless/GenAI Inference API have been fully resolved.Our engineering teams successfully completed the connectivity restoration. All systems should be functioning …
IBM Hyper Protect Container Runtime image codeibmhyperprotectcontainerruntime10s390x28code updates
IBM Hyper Protect Container Runtime image ibm-hyper-protect-container-runtime-1-0-s390x-28 updates For the IBM Hyper Protect Container Runtime image version ibm-hyper-protect-container-runtime-1-0-s390x-28, new certificates are available. The ibm-hyper-protect-container-runtime-1-0-s390x-27 image is no longer supported. Upgrade …
Experience Center Default Sign-on - zscaler.net, zscalerone.net, zscalertwo.net, zscloud.net, zscalerthree.net, private.zscaler.com, zpatwo.net, zslogin.net
What Zscaler is standardizing the post-login landing experience so that tenants move to the Zscaler Experience Center as the steady-state destination instead of the Authentication Service.Action RequiredNo action is necessary. Zscaler …
[ICM-5009 / ICM-5095] Planned Maintenance on the Imperva data center in Jakarta, Indonesia
Jun 16, 23:29 UTC Completed - The scheduled maintenance has been completed. Jun 16, 23:15 UTC Verifying - Verification is currently underway for the maintenance items. Jun 16, 17:00 UTC …
Elevated errors for Claude Opus 4.8
Jun 16, 22:02 UTC Resolved - This issue has been resolved. We saw elevated errors on requests to Claude Opus 4.8 between 1:45pm PT / 20:45 UTC and 1:58pm PT …
Data Center Capacity Expansion for Amsterdam (AMS)
Fastly will be adding capacity at our Amsterdam (AMS) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 16 June 2026 at 22:00 UTC. …
INC20000034
Jun 16, 21:15 UTC Resolved - Current status: We've validated the fix for this issue with our third-party provider and monitored the environment to confirm that service was restored. If …
We’ve suspended access to Claude Mythos 5 and Claude Fable 5
Jun 13, 00:50 UTC Monitoring - Learn more here: https://anthropic.com/news/fable-mythos-access
INC0159144
Jun 16, 20:20 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues …
Opus 4.8 errors
Jun 16, 20:16 UTC Resolved - This incident has been resolved. Jun 16, 19:59 UTC Monitoring - Opus 4.8 error rates were elevated from 12:41 PDT to approximately 12:53 PDT. …
Elevated errors across many models
Jun 16, 19:32 UTC Resolved - The incident has now been resolved. We had two phases:* between 10:23 PT / 17:23 UTC to 11:00 PT / 18:00 UTC -- all …
PSN Degraded: Gaming And Social (US)
Status: DegradedRegion: USAffected devices: Other, PlayStation 5Details: You might have difficulty launching games, apps, or network features. We're working to resolve the issue as soon as possible. Thank you for …
We are investigating an issue where customers see paid invoices as unpaid.
Jun 16, 19:24 UTC Resolved - This incident has been resolved. Jun 16, 16:32 UTC Identified - The issue has been identified and a fix is being implemented. Jun 16, …
Delayed AWS/GCP/Azure Metrics
Jun 16, 14:33 EDT Resolved - This incident has been resolved. Jun 16, 14:29 EDT Monitoring - A fix has been implemented and we are monitoring the results. Jun 16, …
Disruption with some GitHub services
Jun 16, 18:15 UTC Resolved - This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be …
BOG (Bogotá) on 2026-06-16
Jun 16, 18:00 UTC Completed - The scheduled maintenance has been completed. Jun 16, 10:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as …
[Scheduled] Object Storage | Eschborn Maintenance
Type: Maintenance Duration: 1 hour Affected Components: SFTP Eschborn Jun 16, 18:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 16, 19:00:00 GMT+0 - Completed - Maintenance has …
RESOLVED: **Title** Gemini App in Workspace and Gemini Side Panel (Gemini in Workspace) customers are experiencing “Something Went Wrong” errors. **Description** We are experiencing an issue with Gemini beginning on Wednesday, 2026-06-10 03:26 PDT. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2026-06-10 06:30 PDT with current details. We apologize to all who are affected by the disruption. **Symptoms** Gemini App in Workspace and Gemini Side Pa
Incident began at 2026-06-10 10:20 and ended at 2026-06-10 17:30 (times are in Coordinated Universal Time (UTC)). Incident Report Summary On Wednesday, June 10, 2026, at 03:30 US/Pacific, an incident …
RESOLVED: **Title** Gemini App in Workspace and Gemini Side Panel (Gemini in Workspace) customers are experiencing “Something Went Wrong” errors. **Description** We are experiencing an issue with Gemini beginning on Wednesday, 2026-06-10 03:26 PDT. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2026-06-10 06:30 PDT with current details. We apologize to all who are affected by the disruption. **Symptoms** Gemini App in Workspace and Gemini Side Pa
Incident began at 2026-06-10 10:20 and ended at 2026-06-10 17:30 (times are in Coordinated Universal Time (UTC)). Preliminary Incident Report We apologize for the inconvenience this service disruption may have …
Emerging Service Issue - Networking - US-MIA (Miami)
Jun 16, 17:18 UTC Resolved - We haven’t observed any additional connectivity issues in our US-MIA (Miami) data center, and will now consider this incident resolved. If you continue to …
Project usage analytics API endpoints breakage
Jun 16, 17:01 UTC Resolved - All analytics responses have returned to normal. Jun 16, 16:27 UTC Monitoring - The mitigation has been successful and analytics endpoints are all responsive. …
[처리 중] az-b VM 신규 생성 불가
- 장애 현황: AZ-b VM 기반 서비스(File Storage, MySQL, MemStore, Kubernetes Engine, PostgreSQL) 신규 생성 불가 현상 복구 완료(01시05분) - 진행 상황: 복구 완료 후 서비스 검증 지속 진행 중 …
[해결 됨] az-b VM 신규 생성 불가
- 영향도: AZ-b VM 기반 서비스(File Storage, MySQL, MemStore, Kubernetes Engine, PostgreSQL) 신규 생성 불가 현상 복구 완료