Incident History
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The Diagnostics and Debug Tool is deprecated and support ends on 20 December 2025
The Diagnostics and Debug Tool is deprecated and support ends on 20 December 2025. Uninstall the Diagnostics and Debug Tool from your clusters before support ends. Type: release_note Regions: global …
New Text Classification API and Update of Text Extraction API options
Today we are excited to release the new watsonx.ai Text Classification API. This update introduces a new method to classify your document into one of several supported common document types. …
INC0145420
Oct 22, 21:30 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues …
Incident: Intermittent trouble with file previews and sending messages for EKM users
From 6:00 AM PDT to 9:18 AM PDT on October 22, 2025, some Slack workspaces with EKM (Enterprise Key Management) enabled may have experienced issues with sending messages, uploading files, …
Asset thumbnails not loading correctly in Media Library Widget
Oct 22, 10:58 EDT Resolved - A new version of the Media Library Widget has been published with a fix for this issue. If you're still seeing errors with the …
Multiple products impacted with data delays
Oct 22, 10:40 EDTResolved - Backfills for Metrics and Log Management data have completed. All systems are back to normal.Oct 22, 05:10 EDTUpdate - We are making progress on outstanding …
Delay in deployment creation in AWS us-east-1
Oct 22, 12:44 UTCResolved - This issue has been resolved.Oct 22, 12:05 UTCMonitoring - This issue has been mitigated and new Deployments are coming up as expected. We are continuing …
Deployment metrics display issues in GCP us-central1
Oct 22, 12:11 UTCResolved - The issue has been fully resolved.Oct 22, 11:35 UTCMonitoring - The issue has been resolved and a backlog of metrics is being processed which should …
Incident: Search Failures
Between 3:00 AM PDT and 11:00 PM PDT on October 22, 2025, some Slack users experienced trouble with searching. Search results for these users were either missing or only returning …
Incident: Search Failures
Starting at 8:15 PM PDT on October 21, 2025, until around 1:00 AM PDT on October 22, 2025, some users may have experienced partial search results when querying items in …
Drains delayed in iad1
Oct 22, 01:25 UTCResolved - The delay affecting data delivery to drains in the iad1 region has been resolved. All services are now operating normally.Oct 21, 17:06 UTCInvestigating - Data …
CLI version code10727code is available
CLI version 1.0.727 is available. For more information, see Updating the CLI and the CLI change log. Type: release_note Regions: global Resources: openshift Type: release_note Update Time: Fri Sep 04 …
CLI version code10727code is available
CLI version 1.0.727 is available. For more information, see Updating the CLI and the CLI change log. Type: release_note Regions: global Resources: containers-kubernetes Type: release_note Update Time: Fri Sep 04 …
Custom Reports and Analytics Experiencing Issues
Oct 21, 23:22 UTCResolved - This incident has been resolved.Oct 21, 22:50 UTCMonitoring - We have applied a fix and are monitoring performance. We will provide updates as they are …
Custom Reports and Analytics Experiencing Issues
Oct 21, 23:22 UTC Resolved - This incident has been resolved. Oct 21, 22:50 UTC Monitoring - We have applied a fix and are monitoring performance. We will provide updates …
Low-Rank Adaptation Fine Tuning now available in Sydney and Toronto
Effective today, LoRA (Low-Rank Adaptation) tuning for foundation models is available in Toronto and Sydney, in addition to the existing deployments in the Dallas and Frankfurt regions. Prompt tuning is …
Degraded Performance in US Datacenter
Oct 21, 11:30 EDT Resolved - This incident has been resolved. Oct 21, 03:08 EDT Update - We identified an issue with the auto-gravity transformation. The issue has been resolved, …
Degraded Performance - Usage Data & Reporting Delays
Oct 21, 10:01 EDT Resolved - The affected delivery and usage reports should now be fully operational. If you're still experiencing issues loading usage reports or dashboards and the problem …
Users may encounter issues with accessing or using Postman
Oct 20, 20:51 PDT Resolved - This incident has been resolved. Oct 20, 20:48 PDT Update - All issues have been resolved, and services have been fully restored. We’re continuing …
INC0145263
Oct 21, 01:57 UTCResolved - Current status: We've coordinated with our third-party cloud platform to implement the fix for this issue, and we've monitored the environment to confirm that service …
Project and Deployment creation issues on Elastic Cloud
Oct 21, 01:33 UTCResolved - This incident has been resolved.Oct 20, 22:28 UTCUpdate - We've seen a complete restoration of services. We're continuing to monitor closely and will resolve the …
Akamai MFA and EAA SMS Delivery Issues
Oct 21, 01:00 UTCResolved - Our MFA's SMS message delivery service provider has marked this incident as resolved at 23:08 UTC on October 20, 2025; based on current observations, the …
Red Hat OpenShift on IBM Cloud worker node fix packs are available
Red Hat OpenShift on IBM Cloud worker node fix packs are available. Worker node fix packs can be applied by updating or reloading the worker node in classic infrastructure, or …
IBM Cloud Kubernetes Service worker node fix packs are available
IBM Cloud Kubernetes Service worker node fix packs are available. Worker node fix packs can be applied by updating or reloading the worker node in classic infrastructure, or replacing the …
Cloud Region Network Connectivity Impact | CINC-62871 (Major Outage)
Oct 20, 23:22 UTC Resolved - AWS has reported that the earlier issues impacting services in the US-EAST-1 (N. Virginia) region have been fully resolved as of 3:01 PM PDT. …
Broadcast Live Events within the US-East-1 region are not being created as expected
Oct 20, 23:10 UTCResolved - This incident has been resolved.Oct 20, 22:28 UTCUpdate - We are continuing to monitor for any further issues.Oct 20, 22:27 UTCMonitoring - All systems are …
Broadcast Live Events within the US-East-1 region are not being created as expected
Oct 20, 23:10 UTCResolved - This incident has been resolved.Oct 20, 22:28 UTCUpdate - We are continuing to monitor for any further issues.Oct 20, 22:27 UTCMonitoring - All systems are …
Americas (US East) Incident
Oct 20, 18:54 EDTResolved - This incident has been resolved.Oct 20, 17:28 EDTUpdate - We are continuing to monitor for any further issues.Oct 20, 17:26 EDTMonitoring - While the platform …
Data Irregularities - US and EU region
Oct 20, 21:33 UTC Resolved - Affected New Relic services have returned to normal operations following the resolution of the cloud provider network interruption. Our teams preliminary investigation indicates that …
Delayed Cluster Operations and Degraded Performance following AWS Outage
Oct 20, 20:30 UTCResolved - This incident has been resolved.Oct 20, 20:15 UTCUpdate - We are continuing to monitor for any further issues.Oct 20, 19:30 UTCUpdate - Affected services are …
Issue with package publishing
Oct 20, 20:15 UTC Resolved - This incident has been resolved. Oct 20, 19:20 UTC Monitoring - We are seeing recovery in package publishing. We will continue to monitor the …
Incident: Trouble with huddles
Our mitigation efforts have resolved the majority of stuck huddles. Newly started huddles are working as expected, and we are continuing to clean up the small number of remaining huddles …
Degraded perfomances of JWP services
Oct 20, 14:48 UTCResolved - This incident has been resolved.Oct 20, 12:26 UTCUpdate - We are continuing to monitor for any further issues.Oct 20, 10:32 UTCMonitoring - The situation with …
Degraded performance of package publish and install
Oct 20, 13:32 UTC Resolved - This incident has been resolved. Oct 20, 10:50 UTC Monitoring - A fix has been implemented and we are monitoring the results. Oct 20, …
Multiple products impacted with data delays
Oct 20, 07:31 EDTResolved - This incident has been resolved.Oct 20, 06:53 EDTMonitoring - We are monitoring and seeing recovery for all products, some customers might still experience for a …
Outage: Trouble loading Slack, using canvas, huddles, and other features.
Starting around 12:13 PM PDT on October 19, 2025, and lasting until around 3:51 PM PDT on October 20, 2025, a significant number of users may have experienced trouble with …
Enhanced user access controls
Enhanced user access controls IAM now supports settings to give you greater control over how users are invited and viewed within your accounts. With the Restrict user invitations option, you …
Resolved Service Disruption
We detected a service interruption that impacted all users for approximately 10 minutes starting at 4:14 PM PDT. Users may have encountered intermittent delays, connection errors, or 503/504 error messages. …
Action Required: Upgrade IBM Cloud Terraform Provider to v1.84.0 by Nov 18, 2025
IBM Cloud Schematics is undergoing infrastructural changes in all regions. To maintain network access from Schematics to the Cloud Object Storage (COS) resources managed through private endpoint type, please complete …
Added more information about strongpersistent data storesstrong in Code Engine
Added more information about persistent data stores in Code Engine See Working with persistent data stores. Type: release_note Regions: global Resources: codeengine Type: release_note Update Time: Mon Oct 20 2025 …
Functional updates and fixes are available in the Montreal codecamoncode region only
Functional updates and fixes are available in the Montreal (ca-mon) region only. New features are included in this release. Additional capabilities are now supported for alerts with the introduction of …
Deprecation of Data Virtualization as a Service
IBM is announcing the deprecation of IBM Cloud Data Virtualization as a Service on 16 October 2026. The following describes the details of the deprecation, and additional information.Important datesStageDateDescriptionDeprecation announcement16 …
Analytics & Reporting Delays Americas (Sao Paulo)
Oct 16, 04:00 EDTResolved - Error rates have returned to normal, and the backlogged events have been successfully processed. Issue is now resolved.Oct 16, 03:49 EDTMonitoring - Mitigation steps were …
Provisioning
Provisioning The location ID for new provisions in Chennai has changed from 'in-che' to 'che01'. Existing instances provisioned with 'in-che' are not affected. Type: release_note Regions: global Resources: cloudantnosqldb Type: …
Databases for PostgreSQL version 14 End of life on October 21 2026
Databases for PostgreSQL version 14 End of life on October 21, 2026 Action is required before October 21, 2026, for your PostgreSQL v14 deployments. After October 21, 2026, all IBM …
End of Marketing for VMware addons
End of Marketing for VMware add-ons As of 16 October 2025, the following VMware add-ons are no longer available for provisioning: VMware vDefend ATP (Advanced Threat Prevention) add-on VMware Private …
X (Twitter) Social Listening Services Impaired
Oct 15, 18:19 EDTResolved - This incident has been resolved.Oct 15, 15:59 EDTUpdate - Our vendor is still investigating the issue with their API v2 service. The next update will …
Elastic Inference Service unavailable
Oct 15, 19:00 UTCResolved - Elastic Inference Service was unavailable due to a configuration issue from October 15 19:00 UTC to 20:00 UTC. As a result, inference requests for the …
Performance degradation for various products in Washington (IAD3)
Oct 15, 17:52 UTCResolved - This incident has been resolved.Oct 15, 00:08 UTCUpdate - We are continuing to monitor for any further issues.Oct 14, 18:53 UTCMonitoring - At 18:41 UTC …
Incident: Potential Errors Loading Messages/Threads
Between approximately 9:30 AM and 10:14 AM PDT on October 15, 2025, some users experienced slowness or errors when loading messages and threads in Slack.The issue was caused by an …