Incident History
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Investigating elevated playback errors on Chrome version 141.0.7390.123 and later
Nov 6, 00:01 UTC Resolved - This incident has been resolved. Oct 30, 20:39 UTC Update - We are continuing to work on a fix for this issue. Oct 28, …
Functional updates and fixes made available on 17 October 2025 are now available in more regions
Functional updates and fixes made available on 17 October 2025 are now available in more regions. Regions supporting new functionality and fixes: London (eu-gb) Montreal (ca-mon) Sao Paulo (br-sao) Sydney …
Sitetosite dynamic routebased VPN connections GA
Site-to-site dynamic route-based VPN connections (GA) You can now configure dynamic route-based VPN connections for site-to-site VPNs. This configuration learns routes dynamically and establishes connections between your on-premises peer network …
Reminder Notification for Upcoming Data Center Expansion - zscaler.net, zscalertwo.net, zscloud.net, zscalerthree.net, private.zscaler.com, zpatwo.net
Dear Customer, In accordance with the Zscaler Service Continuity Policy and as previously announced via email notification and Trust on September 18, 2025, we would like to remind you of the upcoming DC expansion at …
Reminder Notification for Addition to Hub IP Address Ranges - zscaler.net, zscalerone.net, zscalertwo.net, zscloud.net, zscalerthree.net, zdxcloud.net
Dear Customer, In accordance with Zscaler Service Continuity Policy and as previously announced via Trust and email notification sent on September 18, 2025, we would like to remind you of the upcoming addition to the Hub …
Hyderabad I Datacenter Scheduled Maintenance - zscalerthree.net
Zscaler will be expanding its global data center footprint and performing planned maintenance at our Hyderabad I (HYD1) Data Center. We expect minimal to no impact to services during the …
Azure - East US 2 (Virginia): INC0146178
Nov 5, 20:10 UTC Resolved - Current status: We've monitored our service health metrics after disabling the background maintenance process, and we've confirmed that this has resolved the issue. If …
Resolved Service Degradation
We are aware that some services may be degraded as our third-party vendors are currently experiencing issues. We are actively investigating the scope of the impact and coordinating closely with …
Delayed Metrics for APM and distribution metrics
Nov 5, 12:57 ESTResolved - APM metrics are now processing live.Nov 5, 11:59 ESTUpdate - The distribution metrics should be back to processing live, without latency. APM metrics are still …
ZPA Diagnostic logs Issue - private.zscaler.com
Zscaler has detected an issue impacting the private.zscaler.com Cloud in the US region (US3 Logging zone). A subset of customers in the impacted environments may observe the following:Diagnostics dashboards may …
Migration of Factsheet from IBM Knowledge Catalog to watsonx.governance as a Service
IBM is migrating the AI Factsheet integration from IBM Knowledge Catalog (IKC) to watsonx.governance as a Service. What’s ChangingAll Factsheet-related assets (AI use cases and external models) will be migrated …
ZPA Logging zone maintenance - private.zscaler.com
We will be performing routine maintenance on our logging infrastructure in the Prod EU Zones (US1, US3 and US4) Logging Zones to enhance availability and resiliency. Some customers may witness …
Schematics supports Terraform v1.13.4 and defaults to Terraform v1.12 from December 8, 2025
IBM Cloud Schematics supports Terraform v1.13.4, while maintaining Terraform v1.12 as the default version from December 8, 2025. We recommend upgrading to the latest Terraform version to benefit from the …
Incident: Workflow Builder Data Sources
From around 3:15 AM PST to 5:13 AM PST on November 5, 2025, some users were unable to use data fields from newly added Salesforce sources in workflows.We traced this …
ZPA Logging zone maintenance - private.zscaler.com
We will be performing routine maintenance on our logging infrastructure in the Prod EU Zones (DE2 and DE3) Logging Zones to enhance availability and resiliency. Some customers may witness below …
Upcoming Terraform version updates in Schematics
Upcoming Terraform version updates in Schematics The updated plan outlines the deprecation timeline for the current Terraform versions, guiding you towards the next supported version. An announcement to support Terraform …
Messages for RabbitMQ version policy changes starting version v4x
Messages for RabbitMQ version policy changes starting version v4.x To align with the open-source project owners of RabbitMQ, Messages for RabbitMQ (an IBM Cloud managed service) is updating its version …
Scheduled Maintenance Extended - EMEA Region - zscalertwo.net
The Zscaler Site Reliability Engineering team will be extending the scheduled maintenance of the EMEA region's datacenters on zscalertwo.net cloud by 3 hours. During this extended maintenance window the ZIA …
AI Gateway is unavailable
Nov 4, 20:47 UTCResolved - This incident has been resolved.Nov 4, 20:36 UTCMonitoring - We have implemented a fix and are seeing no errors as of 20:26 UTC.Nov 4, 20:19 …
Login unavailable | CINC-63161 | Major Outage
Nov 4, 20:21 UTC Resolved - This issue has been resolved. Teams will now begin their root cause analysis. If you believe that you are still impacted by this issue …
Elevated errors for Edge Config
Nov 4, 18:37 UTCResolved - This incident has been resolved.Nov 4, 18:19 UTCMonitoring - A fix has been implemented and we are monitoring the results.Nov 4, 18:14 UTCInvestigating - Some …
Sao Paulo IV Datacenter Scheduled Maintenance - zscalertwo.net, zscloud.net
Zscaler will be expanding its global data center footprint and performing planned maintenance at our Sao Paulo IV (SAO4) Data Center. We expect minimal to no impact to services during …
ZPA Diagnostic Issue - private.zscaler.com
Zscaler has detected an issue with its private.zscaler.com Cloud. Some customers may witness below impact during this maintenance window:Diagnostics dashboard may display incomplete data temporarily.If alerts are configured for these …
Edge delivery issues in Africa
Nov 4, 15:18 UTCResolved - We can confirm that the issue was mitigated at approximately 11:45 UTC on November 4, 2025, and the service has resumed normal operation. Customers and …
Issue with WSA, Content Protector and Firewall for AI Dashboards
Nov 4, 14:38 UTCResolved - We can confirm that the issue was mitigated at 13:18 on 04 November 2025, and the service has resumed normal operation. Customers and partners can …
Cape Town IV, Johannesburg III Datacenter Issue - zscaler.net, zscalertwo.net, zscloud.net, zscalerthree.net, private.zscaler.com, zpatwo.net
Zscaler is currently investigating reports of an issue with its Cape Town IV, Johannesburg III datacenter. We are investigating periods of slowness and/or increased latency. If you’re currently experiencing any …
[Scheduled] Cloud | Sines-3 Maintenance
Type: Maintenance Affected Components: Sines-3, Sines-3 Nov 10, 03:00:00 GMT+0 - Identified - During this time period, our engineering team will be performing maintenance. While we aim to minimise disruption, …
[Scheduled] Cloud | Sines-3 Maintenance
Type: Maintenance Duration: 3 hours Affected Components: File Shares as a Service Nov 4, 09:00:00 GMT+0 - Identified - During this time period, our engineering team will be performing maintenance …
【已解决】DeepSeek 网页不可用（[Resolved] DeepSeek Web Service Not Available）
Nov 4, 16:53 CSTResolved - This incident has been resolved.Nov 4, 16:40 CSTIdentified - The issue has been identified and a fix is being implemented.
Urgent Maintenance - zscalertwo.net
The Zscaler Site Reliability Engineering team will be performing an urgent maintenance on the AMER region's datacenters on the zscalertwo.net cloud. This maintenance can take up to 2 hours to …
Maintenance: HashiCorp Cloud Platform Requires Important Database Maintenance
Status: CompleteMaintenance has completedAffected components Vagrant Cloud (Under maintenance) HCP Portal (Under maintenance) Azure-West US 2 (Under maintenance) Azure-UK South (Under maintenance) HCP Waypoint (Under maintenance) Azure-East US 2 (Under …
Data Infrastructure Insights Observability - Inventory collection - Operational - (EU 1,APAC 1)
Nov 4, 04:00 UTC Resolved - This incident has been resolved. Nov 4, 03:08 UTC Monitoring - A fix has been implemented and we are monitoring the results. Nov 4, …
Functional updates and fixes made available on 17 October 2025 are now available in more regions
Functional updates and fixes made available on 17 October 2025 are now available in more regions. Regions supporting new functionality and fixes: Montreal (ca-mon) Sao Paulo (br-sao) Sydney (au-syd) For …
Updated SDK versions by adding a new coderunvolumemountscode type of codepersistentdatastorescode for apps jobs and jobruns
Updated SDK versions by adding a new run_volume_mounts type of persistent_data_stores for apps, jobs, and jobruns. See Go version 4.32.0 See Java version 4.29.1 See Node.js version 4.33.1 See Python …
Chennai III Data Center online - zscaler.net, zscalertwo.net, zscloud.net, zscalerthree.net
Dear Zscaler Customer,You are receiving this notice in accordance with the Zscaler Service Continuity Policy.As part of our effort to enhance our Security Cloud’s robustness and performance, Zscaler will be bringing …
Mumbai VII Data Center online - zscaler.net, zscalertwo.net, zscloud.net, zscalerthree.net
Dear Zscaler Customer,You are receiving this notice in accordance with the Zscaler Service Continuity Policy.As part of our effort to enhance our Security Cloud’s robustness and performance, Zscaler will be bringing …
Washington IV Data Center online - zscaler.net, zscalertwo.net, zscloud.net, zscalerthree.net
Dear Zscaler Customer,You are receiving this notice in accordance with the Zscaler Service Continuity Policy.As part of our effort to enhance our Security Cloud’s robustness and performance, Zscaler will be bringing …
Dallas I (DFW1) datacenter Scheduled Maintenance - zscloud.net
Zscaler will perform urgent hardware replacement in Dallas I (DFW1) datacenter.During the maintenance, traffic will failover to redundant clusters in the same datacenter.Maintenance window, Start: 2025-10-05 00:00 UTC End: 2025-10-05 …
Scheduled Maintenance Extended - APAC Region - zscalertwo.net
The Zscaler Site Reliability Engineering team will be extending the scheduled maintenance of the APAC region's datacenters on zscalertwo.net cloud by 2 hours. During this extended maintenance window the ZIA …
Scheduled Maintenance - zscalerone.net
The Zscaler Site Reliability Engineering team will be performing a scheduled maintenance on zscalerone.net cloud. This maintenance is scheduled for Thursday at 1:00 AM Pacific Time on Nov 6, 2025 …
Urgent Maintenance - zscalertwo.net
The Zscaler Site Reliability Engineering team will be performing an urgent maintenance on the AMER region's datacenters on the zscalertwo.net cloud. This maintenance is scheduled for Tuesday at 8:00 PM …
Azure - Australia East (New South Wales): INC0146060
Nov 3, 21:23 UTC Resolved - Current status: We've monitored the environment to confirm that all services are functioning properly after our third-party cloud platform implemented the fix for this …
Atlas Azure cluster new snapshot creation failure (australiaeast)
Nov 3, 21:13 UTCResolved - This incident has been resolved.Nov 3, 20:03 UTCMonitoring - We've identified the root cause which is an Azure outage: https://azure.status.microsoft/en-us/status. Will continue to monitor.Nov 3, …
Incident: Search Failures
Between 8:17 AM PST and 9:22 AM PST on November 3, 2025, some users experienced significant latency in search results across Slack. In some cases, search results were outdated or …
PAN-SA-2025-0017 Informational Bulletin: Impact of OSS CVEs in Prisma SD-WAN ION (Severity: INFORMATIONAL)
Upcoming changes to IBM Cloud Continuous Delivery published IP CIDR addresses
The IBM Cloud Continuous Delivery service is changing its service IP addresses as part of an upgrade to new infrastructure. Clients will be required to update IP CIDR addresses in …
[Scheduled] Cloud | Sines-2 Maintenance
Type: Maintenance Duration: 3 hours Affected Components: File Shares as a Service Nov 3, 09:00:00 GMT+0 - Identified - During this time period, our engineering team will be performing maintenance …
【已解决】DeepSeek 网页/API性能下降（[Resolved] DeepSeek Web/API Service Degraded Performance）
Nov 3, 15:53 CSTResolved - This incident has been resolved.Nov 3, 15:28 CSTIdentified - The issue has been identified and a fix is being implemented.
Upcoming Data Center Expansions in Seoul - zpatwo.net
As part of our regular expansion of capacity, we are adding ZPA Public Service Edge nodes to our new datacenter in Seoul I (SEL1) for ZpaTwo cloud. RegionLocationCIDRNotesAPACSEOUL I165.225.192.0/18New DCThe …
Urgent Maintenance - zscalertwo.net
The Zscaler Site Reliability Engineering team will be performing an urgent maintenance on the Oceania region's datacenters on the zscalertwo.net cloud. This maintenance is scheduled for Monday at 1:00 AM …