Incident History
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Regional Performance Impact
Our engineers have identified an additional contributing factor and are developing an adjusted mitigation strategy for our Object Storage. All other locations and services are unaffected.
Regional Performance Impact
Engineering has deployed a fix and have confirmed a gradual recovery to Object Storage service . We will continue to monitor until we’ve confirmed that customer and end user experience …
Regional Performance Impact
Engineering has confirmed the impact to Object Storage service has been mitigated.
Regional Performance Impact
Our engineers believe they have identified contributing factor causing the issue impacting the Object Storage status page component. We are now developing a fix, and will post a new update once …
Elevated error rate for Responses API
Status: ResolvedAll impacted services have now fully recovered.Affected components Responses (Operational)
Elevated error rates for image generation
Status: ResolvedAll impacted services have now fully recovered.Affected components Images (Operational) Image Generation (Operational)
Regional Performance Impact
We're currently investigating performance impacts in for US-East, US-West and EU-Central with Object Storage. All other locations and services are unaffected.
Elevated Functions Invocation Errors in ICN1 (Seoul, South Korea) Region
May 1, 11:30 UTC Resolved - Between May 1, 11:01 am – May 1, 11:09 am UTC, users may have seen increased function invocation errors for traffic originated near the …
Configuration change delays
May 1, 11:12 UTC Resolved - The configuration delay has now been resolved. At around 00:15, we observed a large scale domain sync that caused configuration delays. This was resolved …
Ingestion Errors for AWS Cloud Provider Observability Metric Streams in prod-us-central-7
May 1, 10:27 UTC Resolved - This incident has been resolved. May 1, 09:43 UTC Monitoring - A fix has been implemented and we are monitoring the results. May 1, …
Incomplete pull request results in repositories
May 1, 04:15 UTC Resolved - On April 28, 2026, at approximately 14:07 UTC, GitHub received reports that pull requests were missing from search results across global and repository /pulls …
Elevated error rates affecting ChatGPT for some users in Europe
Status: ResolvedAll impacted services have now fully recovered.
Incident: Slack Search Feature Disruption - Japan region
At 23:20 UTC, April 30, 2026, a feature disruption began affecting the Slack Search feature for a subset of customers in Japan region. As a result, users were unable to …
Elevated Error Rates for Metrics Queries
Apr 30, 21:19 EDT Resolved - This incident has been resolved. Apr 30, 21:09 EDT Monitoring - We have deployed a fix and we are monitoring the results.We will provide …
Helsinki I Datacenter Scheduled Maintenance - IPv6 Enablement - zscaler.net, zscalertwo.net, zscalerthree.net
Zscaler will be enabling IPv6 at our Helsinki I (HEL1) Data Center. During the maintenance window the services through HEL1 Data Center will be restarted in phases to minimize the …
Helsinki I Datacenter Scheduled Maintenance - Service Expansion - zscloud.net
Zscaler will be expanding its global data center footprint and performing maintenance at our Helsinki I (HEL1) data center. We expect minimal to no impact to services during the maintenance …
Copenhagen II Datacenter Scheduled Maintenance - IPv6 Enablement - zscaler.net, zscalertwo.net, zscloud.net, zscalerthree.net
Zscaler will be enabling IPv6 at our Copenhagen II (CPH2) Data Center. During the maintenance window the services through CPH2 Data Center will be restarted in phases to minimize the …
OpenShift Data Foundation cluster addon patch updates
OpenShift Data Foundation cluster add-on patch updates. For more information, see the change log. Type: release_note Regions: global Resources: openshift Type: release_note Update Time: Fri Sep 04 2026 13:13:28 GMT+0000
Ingress ALB patch updates
Ingress ALB patch updates. For more information, see the change log. Type: release_note Regions: global Resources: containers-kubernetes Type: release_note Update Time: Fri Sep 04 2026 13:16:12 GMT+0000
Security Advisory: Linux Kernel Vulnerability (CVE-2026-31431) - zscaler.net, zscalerone.net, zscalertwo.net, zscloud.net, zscalerthree.net, private.zscaler.com, zdxcloud.net, zpatwo.net, app.zsdpc.net, app.eu.zsdpc.net, zpabeta.net, zsdkone.net, zscalerrisk.net, admin.zscaleranalytics.net, zslogin.net
On April 29, 2026, Zscaler was made aware of CVE-2026-31431, a Local Privilege Escalation (LPE) vulnerability affecting Linux kernel versions 4.14 and later. Zscaler has addressed the vulnerability across all …
Capetown IV Datacenter Scheduled Maintenance - IPv6 Enablement - zscaler.net, zscalertwo.net, zscloud.net, zscalerthree.net
Zscaler will be enabling IPv6 at our Capetown IV (CPT4) Data Center. During the maintenance window the services through CPT4 Data Center will be restarted in phases to minimize the …
Amsterdam II Datacenter Scheduled Maintenance - IPv6 Enablement - zscaler.net, zscalertwo.net, zscalerthree.net
Zscaler will be enabling IPv6 at our Amsterdam II (AMS2) Data Center. During the maintenance window the services through AMS2 Data Center will be restarted in phases to minimize the …
Delayed AutoOps Metrics in AWS us-east-1
Apr 30, 22:36 UTC Resolved - This issue has now been resolved. Apr 30, 22:18 UTC Monitoring - This issue has now been resolved and we are continuing to monitor …
Los Angeles II Datacenter Scheduled Maintenance - IPv6 Enablement - zscaler.net, zscalertwo.net, zscloud.net
Zscaler will be enabling IPv6 at our Los Angeles II (QLA2) Data Center. During the maintenance window the services through QLA2 Data Center will be restarted in phases to minimize …
Hyderabad I Datacenter Scheduled Maintenance - IPv6 Enablement - zscaler.net, zscloud.net
Zscaler will be enabling IPv6 at our Hyderabad I (HYD1) Data Center. During the maintenance window the services through HYD1 Data Center will be restarted in phases to minimize the …
Los Angeles I Datacenter Scheduled Maintenance - IPv6 Enablement - zscaler.net, zscalertwo.net, zscloud.net
Zscaler will be enabling IPv6 at our Los Angeles I (QLA1) Data Center. During the maintenance window the services through QLA1 Data Center will be restarted in phases to minimize …
Bot Manager Elevated False Positives Issues
Apr 30, 20:00 UTC Resolved - We can confirm that the issue was mitigated at 19:00 UTC on April 30, 2026, and the service has resumed normal operation. Customers and …
Elevated Build Errors
Apr 30, 19:45 UTC Resolved - This incident has been resolved. Apr 30, 19:36 UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr 30, …
FRA1 Network Maintenance
Apr 30, 19:00 UTC Completed - The scheduled maintenance has been completed. Apr 30, 16:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as …
Manchester I (MAN1) Datacenter Network Maintenance - zscaler.net, zscalerone.net, zscalertwo.net, zscloud.net, zscalerthree.net, private.zscaler.com, zpatwo.net
Zscaler will be performing hardware maintenance in the Manchester I (MAN1) Datacenter.Maintenance window,Start: 2026-05-06 23:00 BSTEnd: 2026-05-07 03:00 BST(i.e. 2026-05-06 22:00 - 2026-05-07 02:00 UTC)During the maintenance, traffic will failover …
Elevated Build Errors for Secure Compute/Static IPs Projects
Apr 30, 18:00 UTC Resolved - This incident has been resolved. Apr 30, 17:49 UTC Update - We are continuing to monitor for any further issues. Apr 30, 17:49 UTC …
HCP Organization Creation Failures
Status: ResolvedOur Engineering team has resolved the issue. These systems should now be operating normally. If you continue to experience any problems, please open a ticket with our support team.Affected …
Hong Kong III Datacenter Scheduled Maintenance – IPv6 Enablement - zscalertwo.net, zscalerthree.net
Zscaler will perform scheduled maintenance at our Hong Kong III (HKG3) Data Center to complete preparatory work for future IPv6 enablement. During the maintenance window, services through the HKG3 Data Center …
Gateway Slowness Detected in Prod (US-East-1)
Apr 30, 15:11 UTC Resolved - After further review, this was a false alarm and should not have affected any users. This incident has been resolved. Thank you for your …
Emergency Network Maintenance - AU-MEL
Apr 30, 15:00 UTC Completed - The scheduled maintenance has been completed. Apr 30, 13:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as …
Elevated errors on Claude Haiku 4.5
Apr 30, 14:01 UTCResolved - The incident has been resolved. Error rates were elevated between 5:20 PT / 12:48 PT and 6:48 PT / 13:48 PT.Apr 30, 13:10 UTCInvestigating - …
NYC1 Network Maintenance
Apr 30, 12:00 UTC Completed - The scheduled maintenance has been completed. Apr 30, 10:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as …
Fortnite: Downtime for v40.30 Update
Apr 30, 11:43 UTC Completed - The scheduled maintenance has been completed. Apr 30, 08:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as …
Scheduled Magic Containers Maintenance Notice (Multiple Regions)
Apr 30, 10:00 UTC Completed - The scheduled maintenance has been completed. Apr 30, 09:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as …
[ICM-4906] Planned Maintenance on the Imperva data center in Paris 2, France
Apr 30, 07:59 UTCCompleted - The scheduled maintenance has been completed.Apr 30, 06:47 UTCUpdate - Maintenance on the Paris 2, France data center has been extended to Thursday, April 30th, …
Service disruption: Increased Error Rates
We are providing an update on the ongoing service disruption. The Middle East (UAE) Region (ME-CENTRAL-1) has suffered damage as a result of the conflict in the Middle East and …
Service disruption: Increased Connectivity Issues and API Error Rates
We are providing an update on the ongoing service disruption. The Middle East (Bahrain) Region (ME-SOUTH-1) has suffered damage due to the conflict in the Middle East and is currently …
[Scheduled] Cloud | Amsterdam Maintenance
Type: Maintenance Duration: 2 hours Affected Components: Function as a Service, Amsterdam, Registry, API, Block Storage, Database, Containers, Amsterdam, Managed Logging, Managed PostgreSQL, Amsterdam, Amsterdam, Amsterdam, File Shares as a …
SFO2 Network Maintenance
Apr 30, 06:43 UTC Completed - During the dry-run for the scheduled SFO2 Network Maintenance , our team identified some potential risks that need to be addressed to ensure a …
[Scheduled] Hosting | Amsterdam Maintenance
Type: Maintenance Duration: 10 hours Affected Components: Hosting Portal, Amsterdam (DRA4) Apr 30, 05:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 30, 15:00:00 GMT+0 - Completed - …
CDN | Santiago de Querétaro Retrospective Incident Details
Type: Incident Affected Components: Santiago de Querétaro, Mexico Apr 30, 04:05:00 GMT+0 - Resolved - We would like to inform you that between 04:05 UTC 30/04/2026 and 04:21 UTC 30/04/2026, …
claude.ai and API unavailable
Apr 30, 01:51 UTCResolved - This incident has been resolved.Apr 30, 01:34 UTCMonitoring - A fix has been implemented and we are monitoring the results.Apr 30, 01:20 UTCInvestigating - We …
Added support for functions runtime Nodejs 24
Added support for functions runtime Node.js 24 See Function runtimes. Type: release_note Regions: global Resources: codeengine Type: release_note Update Time: Thu Apr 30 2026 09:55:22 GMT+0000
CLI version 10765 is available
CLI version 1.0.765 is available For more information, see the CLI change log. Istio add-on patch updates. For more information, see the change log. Cluster autoscaler cluster add-on patch updates. …
Enabling access to Private Path VPEs using Transit Gateway and Direct Link
Enabling access to Private Path VPEs using Transit Gateway and Direct Link Now consumers can access a Private Path service from anywhere using Direct Link or Transit Gateway. Consumers can …