Incident History
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IBM Cloud: End of Support & End of Marketing Notices – December 2025
Please be aware that IBM Cloud is announcing end of support (EOS) and end of marketing (EOM) for the following services on the dates listed below: End of SupportWindows Server …
Unable to view shared chats on claude.ai
Dec 15, 19:29 UTCResolved - This incident has been resolved.Dec 15, 19:24 UTCMonitoring - A fix has been implemented and we are monitoring the results.Dec 15, 19:16 UTCIdentified - The …
Recently Completed Docker Registry Maintenance
Dec 15, 18:50 UTCCompleted - The scheduled maintenance has been completed.Dec 9, 17:50 UTCScheduled - We have recently completed the migration of our Docker Container Registry backend (docker.elastic.co) to another …
Incident: Trouble running workflows
Starting at around 7:00 AM until 12:10 PM PST on December 15, 2025, some users may have experienced issues triggering or using workflows containing the Jira connector or the Jira …
Runtime 25.1 is available
You can now use the software specifications that are based on the latest 25.1 runtime to: Deploy Python code that is based on Python 3.12Deploy models that are based on …
Runtime 25.1 is available
You can now write your Python and R code in the new 25.1 runtime. In the notebook editor, you can use: Runtime 25.1 on Python 3.12Runtime 25.1 on R 4.4NLP …
Spaces Access Keys and DigitalOcean Container Registry
Dec 15, 16:19 UTCResolved - From 08:28 to 13:03 UTC, Our Engineering team observed an issue with Spaces Access keys for DOCR in AMS3 region. During this time, users encountered …
Reporting and Logging Issue - zscaler.net, zscalertwo.net, zscloud.net
Zscaler is currently investigating reports of issues with Reporting and Logging on its zscaler.net, zscloud.net Cloud. Your organization's policies are being enforced. All user logs are being collected and will …
Hyderabad I (HYD1) Datacenter Network Maintenance - zscaler.net, zscalertwo.net, zscloud.net, zscalerthree.net, private.zscaler.com
Zscaler will be performing hardware maintenance in Hyderabad I (HYD1) Datacenter .Maintenance window: Start: 2025-12-16 14:30 UTC End: 2025-12-16 17:30 UTC (Local Time 2025-12-16 20:00 - 2025-12-16 23:00)Update - …
User Authentication feature change in 2.3 release.
The following user authentication features are deprecated in this release: <br>The usernames ibmlhapikey and ibmlhtoken used for user authentication were announced as deprecated from version 2.2.0 and marked for removal. …
Extended hardware testing
Extended hardware testing When you order a Bare Metal Servers, you can now select the extended hardware testing option. This testing helps identify any components that might not be operating …
DNS Resolution Issue - zscaler.net, zscloud.net
Zscaler has detected an issue on its zscaler.net, zscloud.net Cloud. Customers may experiencing failures with PAC files that use the host variable. This results in Zscaler Client Connector (ZCC) being …
Elevated errors across many models
Dec 14, 22:51 UTCResolved - As of 14:43 PT / 22:43 UTC we have seen full recovery across all models.Dec 14, 22:46 UTCIdentified - The issue has been identified and …
【已恢复】DeepSeek 网页/API不可用（[Resolved]DeepSeek Web/API Service Not Available）
Dec 14, 23:14 CSTResolved - This incident has been resolved.Dec 14, 22:54 CSTMonitoring - A fix has been implemented and we are monitoring the results.Dec 14, 22:39 CSTInvestigating - We …
Traffic forwarding issue with zscloud.net cloud - zscloud.net
Zscaler has detected an issue with traffic processing on its zscloud.net Cloud. Customers may encounter disconnections, periods of slowness or increased latency. We will continue to provide updates here as the …
Urgent Maintenance - zscalerthree.net
The Zscaler Site Reliability Engineering team will be performing an urgent maintenance on the Denver III, Milan III, Warsaw II, Zurich datacenters on the zscalerthree.net cloud. This maintenance is scheduled …
[ICM-4442] Planned Maintenance on the Imperva data center in Miami, FL
Dec 14, 10:28 UTCCompleted - The scheduled maintenance has been completed.Dec 14, 10:27 UTCUpdate - Scheduled maintenance is still in progress. We will provide updates as necessary.Dec 14, 06:00 UTCIn …
Urgent Maintenance on Chennai II, Mumbai VI, New Delhi I, Tokyo IV, Tokyo V, Atlanta II, Atlanta III, New York III, New York IV - zscloud.net
The Zscaler Site Reliability Engineering team will be performing an urgent maintenance on the Chennai II, Mumbai VI, New Delhi I, Tokyo IV, Tokyo V, Atlanta II, Atlanta III, New …
Tianjin Datacenter Issue - zscaler.net, zscalertwo.net, zscloud.net, zscalerthree.net
Zscaler has detected an issue with its Tianjin datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or …
Urgent Maintenance on Auckland II, Atlanta II, Atlanta III, Boston I, Chicago, Chicago II, Dallas I, Dallas II datacenters - zscalertwo.net
The Zscaler Site Reliability Engineering team will be performing an urgent maintenance on the Auckland II, Atlanta II, Atlanta III, Boston I, Chicago, Chicago II, Dallas I, Dallas II datacenters …
Scheduled Maintenance Extended - zscaler.net
The Zscaler Site Reliability Engineering team will be extending the scheduled maintenance of the zscaler.net cloud by 3 hours. As part of our standard maintenance process, all logs will be …
ZPA Logging Zone Maintenance - private.zscaler.com
We will be performing routine maintenance on our logging infrastructure in the Prod SG1 Logging Zones to enhance availability and resiliency. Some customers may witness below impact during this maintenance window:Admin UI dashboards and …
Delayed Processes data
Dec 12, 18:43 ESTResolved - This incident has been resolved.Dec 12, 18:31 ESTMonitoring - A fix has been implemented and we are monitoring the results.Dec 12, 17:41 ESTIdentified - The …
ChatGPT connectors have disconnected unexpectedly
Status: ResolvedThe issue is now resolved. For the vast majority of affected connectors have been reconnected successfully. For a small fraction of users, manually reconnecting connectors will be required.Affected components …
Delayed APM metric ingestion
Dec 12, 16:52 ESTResolved - All impact related to APM metrics has been resolved. A separate incident has been created to track the remaining impact in live process data.Dec 12, …
Project creation and restoration intermittent issues
Dec 12, 21:42 UTCResolved - This incident has been resolved.Dec 12, 18:31 UTCUpdate - We’ve identified the potential root cause of the today’s disruption and we are validating a long-term …
Playlist delivery errors
Dec 12, 21:12 UTCResolved - This incident has been resolved.Dec 12, 20:59 UTCInvestigating - We’ve identified an issue that caused issues with player and playlist delivery. We have fixed the …
Github Connector Errors for ChatGPT Web and Codex
Status: ResolvedThe affected Github connectors should now be fully restored. Users should be able to use Codex (including code reviews) and ChatGPT with the Github connector without issue.Affected components Codex …
Resolved Service Disruption
At 12/4/2025 12:31 AM PT, the team became aware of an issue with our LDAPi service affecting customers in US Cell 1, US Cell 2, US Cell 3, US Cell …
Errors creating Support Center cases
Dec 12, 15:34 UTCResolved - This incident has been resolved.Dec 12, 14:45 UTCMonitoring - We've identified the issue, and we are working on a fix. Vercel customers should be able …
Capetown Datacenter Issue - zscalerone.net
Zscaler has detected an issue with its Capetown datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or …
Web Analytics and Speed insights data not recorded on some projects
Dec 12, 11:47 UTCResolved - This incident has been resolved.Dec 12, 11:17 UTCMonitoring - A fix has been implemented and we are monitoring the results.Dec 12, 11:16 UTCIdentified - The …
[ICM-4427] Essential Maintenance on the Imperva data center in Paris 2, France
Dec 12, 06:54 UTCCompleted - The scheduled maintenance has been completed.Dec 11, 23:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 4, 15:36 …
Denver III (DEN3) Datacenter Network Maintenance - zscalertwo.net
Zscaler will be performing hardware maintenance in Denver III (DEN3) Datacenter .Maintenance window: Start: 2025-12-15 06:00 UTC End: 2025-12-15 10:00 UTC (Local Time 2025-12-14 23:00 - 2025-12-15 03:00)Update - …
Chennai II Datacenter Scheduled Maintenance - zscaler.net, zscalertwo.net, zscloud.net, zscalerthree.net
Zscaler will be expanding its global data center footprint and performing planned maintenance at our Chennai II (MAA2) data center. We expect minimal to no impact to services during the …
Red Hat OpenShift on IBM Cloud master fix packs
Red Hat OpenShift on IBM Cloud master fix packs. Master fix packs are applied automatically over the course of several days. You can choose to use the ibmcloud ks cluster …
Inplace major verion upgrade is available for Enterprise plan
In-place major verion upgrade is available for Enterprise plan In-place major verion upgrade, previously available only for the Standard plan, is now also available for the Enterprise plan. This is …
IBM Cloud Kubernetes Service master fix packs
IBM Cloud Kubernetes Service master fix packs. Master fix packs are applied automatically over the course of several days. You can choose to use the ibmcloud ks cluster master update …
New RHEL 9 control plane host support for CoreOSenabled locations
New! RHEL 9 control plane host support for CoreOS-enabled locations. You can now use RHEL 9 hosts in your location control plane in CoreOS-enabled locations. For more information, see Attaching …
Burstable Flex virtual servers GA
Burstable Flex virtual servers (GA) Burstable Flex virtual servers are designed to provide flexible CPU performance so workloads can operate at a smaller baseline level and opportunistically burst to higher …
Added support for the subnet pool connectivity to manage VPC network placement for Code Engine fleets
Added support for the subnet pool connectivity to manage VPC network placement for Code Engine fleets. See Working with subnet pool connectivity in Code Engine See Preparing to run a …
San Francisco IV Datacenter Scheduled Maintenance - zscaler.net
Zscaler will be expanding its global data center footprint and performing planned maintenance at our San Francisco IV (SJC4) data center. We expect minimal to no impact to services during …
Manchester II Datacenter Scheduled Maintenance - zscaler.net, zscloud.net
Zscaler will be expanding its global data center footprint and performing planned maintenance at our Manchester II (MAN2) data center. We expect minimal to no impact to services during the …
Elevated error rate for 5.2 Auto and 5.2 Instant
Status: ResolvedThe issue has been resolved.Affected components Conversations (Operational)
Sydney III (SYD3) Datacenter Scheduled Maintenance - zdxcloud.net
Zscaler will be performing planned maintenance on ZDX at our Sydney III (SYD3) Data Center.We expect minimal to no impact to services during the maintenance window. Update - Thu, 18 Dec …
Amsterdam II (AMS2) Datacenter Scheduled Maintenance - zdxcloud.net
Zscaler will be performing planned maintenance on ZDX at our Amsterdam II (AMS2) Data Center.We expect minimal to no impact to services during the maintenance window. Update - Wed, 17 Dec …
Zurich I (ZRH1) Datacenter Scheduled Maintenance - zdxcloud.net
Zscaler will be performing planned maintenance on ZDX at our Zurich I (ZRH1) Data Center.We expect minimal to no impact to services during the maintenance window. Update - Wed, 17 Dec …
Urgent Maintenance - zscalerone.net
The Zscaler Site Reliability Engineering team will be performing an urgent maintenance on zscalerone.net cloud. This maintenance is scheduled for Friday at 12:00 AM Pacific Time on December 12, 2025 …
AutoOps button disabled for some deployments created after December 3
Dec 11, 20:23 UTCResolved - The fix is working as expected. This issue is resolvedDec 11, 18:56 UTCMonitoring - We have completed the roll out of the fix and are …
Frankfurt IV (FRA4) Datacenter Scheduled Maintenance - zdxcloud.net
Zscaler will be performing planned maintenance on ZDX at our Frankfurt IV (FRA4) Data Center. We expect minimal to no impact to services during the maintenance window.Update - Tue, 16 Dec 2025 …