Incident History
Search and filter through 3614 incidents
Showing 1751-1800 of 3614 incidents
Elevated Error Rates - Issues creating new call routing configurations
Jan 11, 06:21 ESTResolved - This incident has been resolved.Jan 11, 06:03 ESTUpdate - Root cause of the issue has been identified and the team continues to take steps to …
Urgent Maintenance on Shanghai,Shanghai II,Mumbai VI datacenters - zscalertwo.net
The Zscaler Site Reliability Engineering team will be performing an urgent maintenance on the Shanghai,Shanghai II,Mumbai VI on the zscalertwo.net cloud. This maintenance can take up to 2 hours to …
Urgent Maintenance - zscloud.net
The Zscaler Site Reliability Engineering team will be performing an urgent maintenance on the zscloud.net cloud. This maintenance is scheduled for Sunday, January 11, 2025 07:00 AM UTC, and can …
Scheduled Maintenance Extended - zscalerthree.net
The Zscaler Site Reliability Engineering team will be extending the scheduled maintenance of the zscalerthree.net cloud by 2 hours. As part of our standard maintenance process, all logs will be …
[RESCHEDULED] Planned Maintenance Notification for F5 Distributed Cloud Global Controller – Impact: Health Metrics Reporting Delay
Jan 10, 17:00 UTCCompleted - The scheduled maintenance has been completed.Jan 10, 05:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 23, 23:05 …
Elevated error rates on Sonnet 4.5 1M context
Jan 10, 15:41 UTCResolved - This incident has been resolved.Jan 10, 15:16 UTCMonitoring - A fix has been implemented and we are monitoring the results.Jan 10, 15:00 UTCIdentified - The …
[CANCELLED] Planned Maintenance Notification for F5 Distributed Cloud Network Infrastructure Globally – Impact: Minor Service Impact
Jan 10, 14:43 UTCCompleted - Dear Valued Customer,We would like to inform you that the schedule maintenance for F5 Distributed Cloud Network Infrastructure Globally has been cancelled.Original Maintenance Details:Start Time: …
Planned Maintenance Notification for F5 Distributed Cloud CDN in Paris (PA4) – Impact: Performance Degradation
Jan 10, 14:00 UTCCompleted - The scheduled maintenance has been completed.Jan 10, 08:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 28, 15:46 …
Urgent Maintenance on Chicago II, Mumbai VI datacenters - zscalertwo.net
The Zscaler Site Reliability Engineering team will be performing an urgent maintenance on the Chicago II, Mumbai VI on the zscalertwo.net cloud. This maintenance can take up to 2 hours …
Capacity expansion of F5 Distributed Cloud Infrastructure in London(tn2) and New York(ny8)
Jan 10, 13:00 UTCCompleted - The scheduled maintenance has been completed.Jan 10, 05:01 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 27, 04:52 …
Scheduled Maintenance - zscalertwo.net
The Zscaler Site Reliability Engineering team will be performing a scheduled maintenance on zscalertwo.net cloud. This maintenance is scheduled for Saturday at 05:00 PM Pacific Time on January 17, 2026 …
Degraded performance for API requests involving structured outputs.
Jan 10, 06:38 UTCResolved - We've deployed a fix to resolve the issue.Jan 10, 04:40 UTCIdentified - This issue has been identified and we're working on a fix.Jan 10, 03:37 …
Scheduled Maintenance Extended - zscaler.net
The Zscaler Site Reliability Engineering team will be extending the scheduled maintenance of the zscaler.net cloud by 2 hours. As part of our standard maintenance process, all logs will be …
Scheduled Maintenance Extended - zscalertwo.net
The Zscaler Site Reliability Engineering team will be extending the scheduled maintenance of the zscalertwo.net cloud by 2 hours. As part of our standard maintenance process, all logs will be …
New Subscription Activation & Payment Issues
Jan 10, 04:55 UTCResolved - The fix finished deploying approximately 2 hours ago and new purchases should work correctly going forward. We're closing this statuspage for now, and will work …
ZPA Loggin zone maintenance - private.zscaler.com
We will be performing routine maintenance on our logging infrastructure in the Prod JP1 Logging Zone to enhance availability and resiliency. Some customers may witness below impact during this maintenance window:Admin UI dashboards and …
Urgent Maintenance - zscaler.net, zscalerone.net, zscalertwo.net, zscloud.net, zscalerthree.net, zdxcloud.net
The Zscaler Site Reliability Engineering team will be performing an urgent maintenance during which access to the Zscaler Management Portal for Partners and ZDX Admin Portal might not be available. …
Disruption with some GitHub services
Jan 10, 02:33 UTCResolved - From January 5, 2026, 00:00 UTC to January 10, 2026, 02:30 UTC, customers using the AI Controls public preview feature experienced delays in viewing Copilot …
Tokyo IV Datacenter Scheduled Maintenance - zscaler.net
Zscaler will be performing planned maintenance at our Tokyo IV (TYO4) Data Center. We expect minimal to no impact to services during the maintenance window.Maintenance Window:Start time is January 13, 8:00 am …
Write Degradation in Grafana Cloud Logs (prod-us-east-3)
Jan 9, 20:30 UTCResolved - Between 20:23 UTC and 20:53 UTC, Grafana Cloud Logs in prod-us-east-3 experienced a write degradation, which may have resulted in delayed or failed log ingestion …
Enterprise Security - SIA impact in India
Jan 9, 19:05 UTCResolved - We can confirm that the issue was mitigated at 11:47 UTC on January 9, 2026 and the service has resumed normal operation. Customers and partners …
Cloud | Almaty Incident Details
Type: Incident Duration: 2 hours and 10 minutes Affected Components: Almaty, Almaty Jan 9, 08:57:26 GMT+0 - Investigating - We are currently experiencing a partial outage in our Virtual Machines …
Elevated Error Rates - WebRTC (APAC Tokyo)
Jan 9, 02:58 ESTResolved - Genesys Cloud service teams identified an issue impacting WebRTC calls. Mitigation steps have been implemented and error rates have improved. Customers needing a formal RCA …
ZIdentity Service Upgrade - zslogin.net
Zscaler will be performing a planned upgrade of the ZIdentity service during the scheduled maintenance window between 00:00 UTC and 02:00 UTC. This upgrade introduces new feature enhancements and includes …
Connectivity Issue - ID-CGK (Jakarta, ID)
Jan 9, 03:05 UTCResolved - On January 9, 2026, between 03:05 and 04:28 UTC, we observed a connectivity issue affecting services in the Jakarta, Indonesia (ID-CGK) region. During this time, …
Experience Center - Internal Server Error for ZPA Components - private.zscaler.com
Zscaler is aware of an issue impacting Experience Center, where certain Zscaler Private Access (ZPA)-related actions may fail and present as internal error messages. This behavior is caused by authorization …
Localaccess virtual private endpoint gateway support for DNS sharing VPC topology
Local-access virtual private endpoint gateway support for DNS sharing VPC topology You can now create local-access Virtual Private Endpoints (VPEs) in DNS-shared VPCs when using a DNS sharing VPC topology …
Incident: Trouble with Slack - General Slack functionality issues
Starting around 11:50 AM PST until around 3:15 PM PST on January 8, 2026, some users experienced a variety of performance issues in Slack, such as significant delays or a …
Increased latency on Sonnet 4.5
Jan 8, 21:57 UTCResolved - This incident has been resolved.Jan 8, 17:43 UTCIdentified - The issue has been identified and a fix is being implemented.Jan 8, 17:23 UTCInvestigating - We …
Urgent maintenance on the BOM6 DC's Egress NAT nodes - zscaler.net, zscalerone.net, zscalertwo.net, zscloud.net, zscalerthree.net
The Zscaler Site Reliability Engineering team will be performing an urgent maintenance on the BOM6 DC's Egress NAT nodes on zscalerone.net, zscalertwo.net, zscalerthree.net, zscloud.net and zscaler.net clouds. This maintenance is …
Increased error rate for ChatGPT and API for prompts with images
Status: ResolvedChatGPT and API functionality should now be fully restored.Affected components Chat Completions (Operational) Responses (Operational) Conversations (Operational)
Analytics Service Degradation
Jan 8, 20:37 UTCResolved - This incident has been resolved.Jan 8, 20:21 UTCIdentified - The issue has been identified and a fix is being implemented.Jan 8, 20:03 UTCInvestigating - We …
INC0149526
Jan 8, 20:22 UTCResolved - Current status: We've confirmed after a period of monitoring that our reversal of the offending change has remediated the issue, and our service is healthy. …
F5 Distributed Cloud - Service Interruption - Issue with DNSSEC - INC-20260108-426
Jan 8, 12:57 UTCResolved - The issue with F5 Distributed Cloud affecting the DNSSEC feature, which impacted responses from the resolver, has been resolved and is now fully operational. All …
Azure - West US 2 (Washington): INC0149493
Jan 8, 12:18 UTCResolved - Current status: Snowflake engineers have performed recovery actions to restore Snowsight availability and monitored the environment to confirm that service has resumed. We remain engaged …
[ICM-4426] Planned Maintenance on the Imperva data center in London 2, UK
Jan 8, 05:17 UTCCompleted - The scheduled maintenance has been completed.Jan 7, 23:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 9, 05:36 …
Claude subscription usage limits not visible in Claude.ai and Claude Code
Jan 8, 05:06 UTCResolved - This incident has been resolved.Jan 7, 19:20 UTCUpdate - We are continuing to investigate this issue.Jan 7, 19:07 UTCInvestigating - We are currently investigating this …
High error rate for Dall-e
Status: ResolvedAll impacted services have now fully recovered.Affected components Images (Operational)
Some Codex cloud tasks are failing
Status: ResolvedAll impacted services have now fully recovered.Affected components Codex (Operational)
Incident with Copilot
Jan 8, 01:32 UTCResolved - On January 8th, 2025, between approximately 00:00 and 1:30 UTC, the Copilot service experienced a degradation of the Grok Code Fast 1 model due to …
Red Hat OpenShift on IBM Cloud version 414 and 415 are no longer supported
Red Hat OpenShift on IBM Cloud version 4.14 and 4.15 are no longer supported. Update your cluster to at least version 4.16 as soon as possible. Type: release_note Regions: global …
Localaccess VPE support for IBM Cloud Object Storage
Local-access VPE support for IBM Cloud Object Storage Object Storage now supports local-access Virtual Private Endpoints (VPEs) within DNS-shared VPCs. This feature lets customers route traffic to specific buckets directly …
Elevated error rates for Responses API
Status: ResolvedAll impacted services have now fully recovered.Affected components Responses (Operational)
HCP Boundary degradation
Status: ResolvedOur Engineering team has resolved the issue. These systems should now be operating normally. If you continue to experience any problems, please open a ticket with our support team.Affected …
Some models missing in Copilot
Jan 7, 21:07 UTCResolved - On January 7th, 2026, between 17:16 and 19:33 UTC Copilot Pro and Copilot Business users were unable to use certain premium models, including Claude Opus …
Some edge function deployment operations are timing out
Jan 7, 19:23 UTCResolved - ESM has resolved their issue. All function deploy actions should now be working.Jan 7, 18:54 UTCMonitoring - To address function deploy issues, replace esm.sh with …
China Premium Access Shanghai Datacenter (Shanghai VI) Network Maintenance - zscaler.net, zscalertwo.net, zscloud.net, zscalerthree.net
Shanghai VI DC network providers have advised maintenance work as below. During the maintenance window, China Premium Access Services within these data centres may experience intermittent disconnections.Start Time: 2026-01-17 15:30:00 …
China Premium Access Beijing Datacenter (Beijing IV) Network Maintenance - zscaler.net, zscalertwo.net, zscloud.net, zscalerthree.net
Beijing IV DC network providers have advised maintenance work as below. During the maintenance window, China Premium Access Services within these data centres may experience intermittent disconnections.Start Time: 2026-02-06 15:30:00 …
[ INC-951] Ashburn, VA (IAD) Data Center Issue
Jan 7, 17:46 UTCResolved - Services in the data center has been restored to normal.The IAD PoP was inadvertently deactivated, which caused customer CWAF traffic to be temporarily routed to …
Chennai II Datacenter Scheduled Maintenance - zscalerthree.net
Zscaler will be expanding its global data center footprint and performing planned maintenance at our Chennai II (MAA2) Data Center. We expect minimal to no impact to services during the …