Incident History
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Hybrid Cloud Console Inventory Planned Outage 20260121
Jan 21, 12:30 UTCCompleted - The scheduled maintenance has been completed.Jan 21, 11:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 15, 00:08 …
Maintenance task for Synthetic Monitoring ProbeFailedExecutionsTooHigh alert rule
Jan 21, 12:00 UTCCompleted - The scheduled maintenance has been completed.Jan 21, 11:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 21, 10:16 …
[Scheduled] CDN | Maintenance
Type: Maintenance Duration: 1 hour and 30 minutes Affected Components: Purge Jan 21, 10:00:00 GMT+0 - Identified - During this time period, our engineering team will be performing maintenance on …
Connectivity Issue - London (EU-West)
Jan 21, 04:17 UTCResolved - This incident is resolved.Jan 21, 01:02 UTCMonitoring - A fix has been implemented and we are monitoring the results.Jan 20, 20:13 UTCInvestigating - Our team …
Reminder Notification for Upcoming New Data Centers and Expansions - zscaler.net, zscalertwo.net, zscloud.net, zscalerthree.net, private.zscaler.com, zpatwo.net
Dear Customer, In accordance with the Zscaler Service Continuity Policy and as previously announced via email notification and Trust on December 3, 2025, we would like to remind you of the upcoming new data centers …
Red Hat OpenShift on IBM Cloud master fix packs
Red Hat OpenShift on IBM Cloud master fix packs. Master fix packs are applied automatically over the course of several days. You can choose to use the ibmcloud ks cluster …
IBM Cloud Kubernetes Service master fix packs
IBM Cloud Kubernetes Service master fix packs. Master fix packs are applied automatically over the course of several days. You can choose to use the ibmcloud ks cluster master update …
Kolkata (QAR) New Data Center
The scheduled maintenance has been completed.To offer feedback on our status page, click "Give Feedback"
Jaipur (QAY) New Data Center
The scheduled maintenance has been completed.To offer feedback on our status page, click "Give Feedback"
[INC-963] Hanoi, Vietnam (HAN) Data Center Issue
Jan 20, 21:52 UTCResolved - Service in the data center has been restored to normal.The status updates are an integral part of proactive monitoring and transparent communication about the status …
Run start delays in Actions
Jan 20, 20:10 UTCResolved - On January 20, 2026, between 19:08 UTC and 20:18 UTC, manually dispatched GitHub Actions workflows saw delayed job starts. GitHub products built on Actions such …
App Platform Deployments
Jan 20, 18:25 UTCResolved - The issue impacting App Platform deployments has been successfully resolved. Users should no longer encounter delays during the build phase or have deployments getting stuck. …
Kolkata (QAR) New Data Center
As part of Fastly’s global network expansion, we will be adding Kolkata (QAR) data center to Fastly's Asia-Pacific (APAC) network. Traffic served by our Kolkata (QAR) data center will be aggregated …
Jaipur (QAY) New Data Center
As part of Fastly’s global network expansion, we will be adding Jaipur (QAY) data center to Fastly's Asia-Pacific (APAC) network. Traffic served by our Jaipur (QAY) data center will …
Elevated errors on Claude Opus 4.5 and Sonnet 4.5
Jan 20, 17:34 UTCResolved - This incident has been resolved.Jan 20, 17:20 UTCIdentified - The issue has been identified and a fix is being implemented.Jan 20, 16:41 UTCInvestigating - We …
Incident affecting actions-runner-controller
Jan 20, 16:23 UTCResolved - On January 20, 2026, between 14:39 UTC and 16:03 UTC, actions-runner-controller users experienced a 1% failure rate for API requests managing GitHub Actions runner scale …
EOS Maintenance
Jan 20, 07:00 UTCCompleted - The scheduled maintenance has been completed.Jan 20, 06:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 11, 12:57 …
Updated IBM 4770 CEX8S card support
Updated: IBM 4770 CEX8S card support IBM Cloud Trusted Key Entry (TKE) CLI and Management Utilities now support IBM 4770 CEX8S card. For more information about the supported regions and …
[INC-962] Hanoi, Vietnam (HAN) Data Center Issue
Jan 19, 22:05 UTCResolved - Service in the data center has been restored to normal.The status updates are an integral part of proactive monitoring and transparent communication about the status …
App ID Federated Login Option will be replaced
As of 25 Feb 2026, the App ID federated login option will be replaced with IBM Cloud SAML service provider. If you're currently using AppID, you can continue using it, …
Cloud | Chester Incident Details
Type: Incident Duration: 33 minutes Affected Components: Chester Jan 19, 17:05:16 GMT+0 - Investigating - We are currently experiencing network issues in Chester affecting our Cloud service, which may result …
Datacenter Maintenance - private.zscaler.com, zpatwo.net
Zscaler is performing proactive emergency maintenance activity for our data centers.Non-ZCC users may observe very brief disconnect and reconnect to ZPA cloud during the maintenance activity. Update - Mon, 19 …
Incident: Metrics Querying Unavailable in EU (Resolved)
Jan 19, 14:30 UTCResolved - Impact:Between 14:30 and 14:38 UTC, some customers in prod-eu-west-2 may have experienced issues querying metrics. During this time, read requests to the metrics backend were …
ZPA Diagnostic logs Issue - private.zscaler.com
Zscaler has detected an issue impacting the private.zscaler.com Cloud in the US region. A subset of customers in the impacted environments may observe the following:Diagnostics dashboards may show incomplete / …
Degraded Writes in AWS us-east-2
Jan 19, 01:21 UTCResolved - This incident has been resolved.Jan 18, 09:24 UTCMonitoring - The issue hasn't been seen for a reasonable amount of time and hasn't occurred when it …
Updated pricing for IBM Cloud for VMware Solutions
Updated pricing for IBM Cloud for VMware Solutions As of 1 January 2026, the prices are increased for VMware® software, Veeam software, and VMware® Avi Load Balancer add-on. VMware software …
[RESCHEDULED] Planned Maintenance Notification for F5 Distributed Cloud DNS service – Impact: None
Jan 18, 20:00 UTCCompleted - The scheduled maintenance has been completed.Jan 17, 02:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 12, 23:20 …
Urgent Maintenance - zscloud.net
Zscaler will be performing an urgent maintenance on zscloud.net cloud. This maintenance is scheduled for Sunday at 04:00 PM UTC on January 18, 2026, and can take up to 1 …
Delayed Events
Jan 18, 09:24 EST Resolved - This incident is resolved. There's no more delay for the processing of Events, nor impact on the event stream, event based widgets and event …
Cloud | Amsterdam Incident Details
Type: Incident Duration: 1 hour and 21 minutes Affected Components: Amsterdam Jan 18, 14:00:09 GMT+0 - Investigating - We are currently experiencing network issues in Amsterdam, affecting VM/BM/LB data plane, …
Planned Maintenance Notification for F5 Distributed Cloud CDN in Lisbon (LS1) – Impact: Performance Degradation
Jan 18, 12:00 UTCCompleted - The scheduled maintenance has been completed.Jan 18, 04:30 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 6, 17:59 …
[TR-21145] Scheduled update to the Imperva Network protection – January 18, 2026
Jan 18, 09:30 UTCCompleted - The scheduled maintenance has been completed.Jan 18, 06:30 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 13, 08:24 …
Urgent Maintenance - zscloud.net
The Zscaler Site Reliability Engineering team will be performing an urgent maintenance on zscloud.net cloud which can take up to 30 minutes to complete.During the maintenance, the ZIA Admin Portal, …
Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Regional Edge in B-London and Hong Kong – Impact: Brief Interruption
Jan 18, 06:54 UTCCompleted - The scheduled maintenance has been completed.Jan 17, 05:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 16, 19:05 …
Planned Maintenance Notification for F5 Distributed Cloud Logging service – Impact: None
Jan 18, 06:53 UTCCompleted - The scheduled maintenance has been completed.Jan 18, 05:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 4, 06:35 …
Urgent Maintenance - zscloud.net
The Zscaler Site Reliability Engineering team will be performing an urgent maintenance on zscloud.net cloud which can take up to 30 minutes to complete.During the maintenance, the ZIA Admin Portal, …
[INC-961] Osaka, Japan (OSK), Seoul, South Korea (KOR), and Tokyo, Japan (TKO) Data Center Issue
Jan 18, 01:10 UTCResolved - Monitoring has confirmed that services are stable across the affected data centers, and no further issues have been identified.The status updates are an integral part …
Network Connectors remain Offline from Cloud after software update - private.zscaler.com, zpatwo.net, zpabeta.net
Zscaler has identified an issue where a subset of Network Connectors (NCs) remained in an Offline state subsequent to an upgrade to software version 26.50.6 during the time window Jan …
[EXTENDED] Planned Maintenance Notification for F5 Distributed Cloud CDN in Sydney (SY5) – Impact: Performance Degradation
Jan 17, 18:30 UTCCompleted - The scheduled maintenance has been completed.Jan 17, 16:22 UTCUpdate - Dear Valued Customer,We would like to inform you that the ongoing maintenance for F5 Distributed …
RESOLVED: Daily BigQuery export data is delayed for some dates.
Incident began at 2026-01-07 07:00 and ended at 2026-01-17 00:00 (all times are US/Pacific). All dates have been processed up to January 16. Affected products: Crashlytics
Planned Maintenance Notification for F5 Distributed Cloud Regional Edge in Sydney (SY5) – Impact: Brief Interruption
Jan 17, 13:01 UTCCompleted - The scheduled maintenance has been completed.Jan 17, 01:01 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 7, 17:35 …
Capacity expansion of F5 Distributed Cloud Infrastructure in Amsterdam, Paris(pa2) & San Jose(sv10)
Jan 17, 13:00 UTCCompleted - The scheduled maintenance has been completed.Jan 17, 01:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 5, 04:15 …
Degraded Writes in AWS us-east-2
Jan 17, 09:04 UTCResolved - This incident has been resolved.Jan 17, 07:51 UTCInvestigating - We are currently investigating an issue causing degraded write performance across multiple products in the AWS …
Scheduled Maintenance Extended - zscalertwo.net
The Zscaler Site Reliability Engineering team will be extending the scheduled maintenance of the zscalertwo.net cloud by 2 hours. As part of our standard maintenance process, all logs will be …
Disruption with some GitHub services
Jan 17, 02:54 UTCResolved - Between 2026-01-16 16:17 and 2026-01-17 02:54 UTC, some Copilot Business users were unable to access and use certain Copilot features and models. This was due …
IBM Cloud Kubernetes Service worker node fix packs are available
IBM Cloud Kubernetes Service worker node fix packs are available. Worker node fix packs can be applied by updating or reloading the worker node in classic infrastructure, or replacing the …
Red Hat OpenShift on IBM Cloud worker node fix packs are available
Red Hat OpenShift on IBM Cloud worker node fix packs are available. Worker node fix packs can be applied by updating or reloading the worker node in classic infrastructure, or …
Upcoming Data Center Expansions - zscaler.net, zscalertwo.net, zscloud.net, zscalerthree.net, private.zscaler.com, zpatwo.net
Dear Zscaler Customer,In accordance with Zscaler Service Continuity Policy and per email notification sent on January 16, 2026, we would like to notify you of the upcoming data center expansions at the …