Incident History
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Resolved Service Degradation
A connection issue to Okta services impacting all cells, stemming from an infrastructure provider was first observed at approximately 1:03 PM Pacific time. The issue has been resolved as of …
Resolved Service Degradation
Okta became aware of IdP-initiated login (login via Okta Dashboard) in Microsoft O365 app issue affecting customers in all cells. During this time customers may receive Http 404 errors upon …
Resolved Service Degradation
Okta is currently experiencing an issue with O365 user provisioning. We are actively investigating and will update this message with more information as soon as we have it.
Resolved Service Disruption
Microsoft 365 Service reporting Azure authentication down per [status.office.com](http://status.office.com). Microsoft is actively investigating and we will update this message with more information as soon as we have it. Resolved: Microsoft …
Resolved Minor Service Disruption
Resolved: The issue involving the RingCentral OIN Application has been resolved. We are continuing to monitor. An RCA will be provided within 48 business hours.
Resolved Service Degradation
Beginning at approximately 5:27AM PDT, customers leveraging SMS as a factor may have experienced intermittent delivery delays to U.S based numbers upon first attempt. At 7:22am Okta promoted our secondary …
Resolved Service Disruption
Okta is currently investigating increased error rates in US Cells 5, 7, 12, and 14, and Preview 3. We will update this message with more information as soon as we …
Resolved Service Disruption
Okta have experienced a SAML Single Sign On issue with the AWS app. We have resolved the issue across all cells. Additional root cause information will be provided within 48 …
Resolved Service Disruption
Okta has recovered the network connectivity issues to US West 2 and the issue has been resolved. Additional root cause information will be provided within 48 business hours.
Resolved Service Disruption
Okta has identified the issue with the NetSuite Import and successfully deployed a fix to resolve it. Additional root cause information will be provided within 48 business hours.
Resolved Service Disruption
An issue impacting SMS as a factor for US users was initially closed as third-party SMS providers had dismissed the status of their incidents. Additional information is in https://status.okta.com/#incident/a9C4z000000wkAXEAY
Resolved Service Degradation
Resolved: An issue impacting SMS as a factor with third-party SMS providers to US-based phone numbers in all cells was addressed. Additional root cause information will be provided in 48 …
Resolved Feature Disruption
Resolved: An issue with Microsoft O365 Push Groups failing after Production Release version 2022.02.1 in all production cells has been resolved. Additional root cause information will be provided by Wednesday …
Resolved Service Disruption
Resolved: Investigation of the the LDAP connection service has been completed and service has been restored on all cells. Additional root cause information will be provided in 48 hours.
Resolved Service Degradation
Resolved: Okta observed issues with the deliverability of SMS messages to Google Voice phone numbers from third-party providers. End users enrolled in SMS MFA with a Google Voice number may …
Resolved Service Disruption
Resolved: An issue impacting network connectivity in US Cell-6, US Cell-10 and US Cell-11 was addressed. Okta continues to monitor the slowness of System Log service delay in US Cell-6. …
Marketplace Maintenance Window
Jun 16, 09:32 UTC Completed - The scheduled maintenance has been completed. Jun 16, 07:40 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as …
Degraded spans queries
Jun 6, 13:02 PDT Resolved - The incident has been resolved. Jun 6, 03:42 PDT Monitoring - A fix has been implemented and we're monitoring the results. Jun 6, 02:59 …
Some of the www.atlassian.com pages are inaccessible
Jun 6, 04:30 UTC Resolved - Between 05 June 23:30 UTC and 06 June 04:34 UTC, we experienced issues with some of the pages on www.atlassian.com. The issue has been …
Resolved Service Disruption
From approximately 2:15pm PDT to 2:35pm PDT on May 8, 2024, our engineering team became aware of an issue impacting Okta Privilege Access (OPA) affecting all cells. During this time, …
Incident Review | CINC-56605 Major Outage
May 24, 00:18 UTCResolved - This incident has been resolved.May 23, 23:34 UTCMonitoring - A fix has been implemented and we are monitoring the results.May 23, 22:42 UTCUpdate - We …
Telemetry ingest severely degraded (spans, logs, metrics)
May 21, 12:36 PDT Resolved - Ingest of logs, metrics and some spans was severely degraded between 2:05PM EST - 2:45PM EST.
Resolved Service Disruption
From approximately 8:06AM to 10:03AM on May 8, 2024, our engineering team became aware of an issue impacting Okta Privilege Access (OPA) affecting all cells. During this time, customers may …
Telemetry ingest severely degraded (spans, logs, metrics)
May 13, 11:05 PDT Resolved - This incident has been resolved. May 13, 10:45 PDT Update - We are continuing to monitor for any further issues. May 13, 10:45 PDT …
Resolved Service Degradation
Issue experiencing slowness and request/response failures 50Xs in OK2 starting at 1:01 am PDT has been addressed in approximately 20 minutes. Additional root cause information will be available within 5 …
High failure rate in metric queries
May 7, 07:31 PDT Resolved - This incident has been resolved. May 7, 07:03 PDT Monitoring - A fix has been implemented and we are monitoring the results. May 7, …
Nutanix MCM Intermittent Availability
May 6, 12:45 PDT Resolved - Nutanix Cloud Clusters (NC2) experienced intermittent availability on Monday, May 6th, 2024, from 18:40 UTC - 19:40 UTC. All services were recorded after that …
Multiple Services | France South (Marseille) | 32996a31
Apr2419:46 UTCResolved - We identified and resolved an issue that affected multiple Oracle Cloud Infrastructure (OCI) services in the France South (Marseille) region. Oracle engineers have validated that service access …
Multiple Services | India West (Mumbai) | 9d3c3a6f
Apr2417:28 UTCResolved - We've resolved the issue that affected OCI services in the India West (Mumbai) region. Oracle engineers have validated that service access and functionality are now fully restored. …
ISPs blocking access to smartbear.com domains
Apr 16, 12:52 UTC Resolved - The issue with ISPs seems to have been resolved. We didn't get a very clear answer from ISPs on what was the exact root …
Resolved Service Disruption
On April 8th, Between 3:50 AM PST, and 7:15AM PST Okta’s monitoring system alerted our team of delays in Workflows Low Latency mode resulting in impacts to Workflows. At this …
Resolved Service Disruption
An issue disrupting Okta Workflows for customers in OK1, OK2, OK3, OK4, OK6, OK7, and OK11 from 2:30 until 3:55 PM PDT on April 4th has been resolved. Additional root …
Partial span ingestion outage
Apr 12, 14:00 PDT Resolved - A subset of customers experienced partial span ingestion outage, starting at 08:45 AM UTC and ending at 12:45 PM UTC.
Resolved Service Disruption
Our Engineering team is investigating an issue causing slowness and internal server error messages for users in US-Cell-2. During this time, Okta users may notice slowness or internal server error …
Multiple Services | Saudi Arabia West (Jeddah) | 993acbc3
Apr1024:36 UTCResolved - Network health monitoring confirms that network impact is now resolved in the Saudi Arabia West (Jeddah) region. Oracle engineers have validated that access and functionality are restored …
Resolved Service Disruption
An issue impacting flow executions in the FL1 instance for a subset of cells has been addressed. Our monitoring shows a recovery to normal conditions. Additional root cause information will …
Resolved Service Degradation
An issue impacting the degradation of service in US-Cell 1 has been addressed. Additional root cause information will be available within 5 Business days.
Delayed allow-list changes | CINC-55837 (Degraded Performance)
Mar 26, 22:43 UTCResolved - This issue has been resolved by the provider. If you believe that you are still impacted by this issue please contact customer support United States …
Resolved Service Disruption
At 6:02AM PDT on March 19, 2024, our engineering team became aware of a replication lag on US-Cell 7 that caused queries to return stale data. Okta admins experienced HTTP …
Resolved Service Degradation
Our Workflows team is seeing improvements in our Workflow service performance. Low-latency flows have recovered and are within expected service levels. We are still investigating Scheduled flow execution performance. Our …
Multiple Services | South Africa Central (Johannesburg) | f71b92e7
Mar2122:24 UTCResolved - We've validated that, following the capacity add in South Africa Central (Johannesburg) and further networking adjustments made by OCI engineers, network performance has remained stable for OCI …
Multiple Services | US West (San Jose) | 7375601f
Mar2103:09 UTCResolved - We have mitigated the issue affecting the multiple services in Oracle Cloud Infrastructure in the US West (San Jose) region and have confirmed that all services have …
Scheduled Maintenance on Zephyr Scale Cloud – Cloud migration impacted!
Mar 17, 12:00 UTC Completed - The scheduled maintenance has been completed. Mar 17, 08:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as …
Degraded log ingestion and partial query results
Mar 14, 13:53 PDT Resolved - This incident has been resolved. Mar 14, 13:23 PDT Monitoring - We are seeing log backfill into the platform and queries returning expected results. …
Resolved Service Degradation
Our Workflows team is investigating the issue impacting Workflows execution for a subset of Okta cells (US-Cell 1, 2, 3, 4, 6, 7, & 11). During this time, Okta Admins …
Searches impacted | CINC - 55235 ( Degraded Performance )
Feb 18, 21:45 UTCResolved - We have updated automation to apply the fix upon new instance creation eliminating the impact of this incident.Feb 17, 06:50 UTCUpdate - We have implemented …
Service Disruptions Affecting Atlassian Products
Feb 14, 23:32 UTC Resolved - We experienced increased errors on Confluence, Jira Work Management, Jira Service Management, Jira Software, Opsgenie, Trello, Atlassian Bitbucket, Atlassian Access, Jira Align, Jira Product …
User searches failing
Feb 7, 17:44 UTC Resolved - Between 15:40 UTC to 15:57 UTC customers experienced intermittent failures when searching for users in Atlassian cloud services: Confluence, Jira Work Management, Jira Service …
Multiple Services | US East (Ashburn) | 85eafb9a
Feb0611:30 UTCResolved - We have mitigated the issue affecting the Oracle Cloud Infrastructure Compute service in the US East (Ashburn) region and have confirmed that all services have been restored.Customer …
Web UI Maintenance
Feb 5, 18:21 PST Completed - The scheduled maintenance has been completed. Feb 5, 18:00 PST In progress - Scheduled maintenance is currently in progress. We will provide updates as …