Incident History
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Magic WAN / Magic Transit tunnel health alert delivery
Jul 16, 12:49 UTC Resolved - This incident has been resolved. Jul 16, 12:48 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul 16, …
UPDATE: Google Cloud VMware Engine (GCVE), Google Cloud NetApp Volumes, and Bare Metal Solutions (BMS) services are experiencing a service outage in europe-west4-a due to a cooling failure.
Incident began at 2026-07-15 16:57 and ended at 2026-07-16 05:25 (all times are US/Pacific). Summary Google Cloud VMware Engine (GCVE), Google Cloud NetApp Volumes, and Bare Metal Solution (BMS) services …
Service is operating normally: [RESOLVED] Increased 5xx Errors
Between 12:45 AM and 4:18 AM PDT, we experienced increased 5xx errors for CloudFront customers utilizing VPC Origins connectivity. Our engineers were automatically engaged and immediately began investigating the root …
Disruption with some GitHub services
Jul 16, 12:20 UTC Resolved - On July 16, 2026, between 08:50 UTC and 09:50 UTC, the GitHub MCP Server’s web_search tool experienced elevated failures. The average error rate was …
Nintendo Online Outage: Nintendo Switch 2
GameChatThe network service was unavailable. At this time, the network service is back up and running. We apologize for any inconvenience this may have caused.Services:
DFW (Dallas) on 2026-07-16
Jul 16, 12:00 UTC Completed - The scheduled maintenance has been completed. Jul 16, 07:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as …
Increase in errors for Zone Settings API
Jul 16, 11:57 UTC Resolved - This incident has been resolved. Jul 16, 11:46 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul 16, …
Service impact: Increased 5xx Errors
We continue to see significant signs of recovery as a result of our mitigation efforts, with full recovery expected within the next 45 minutes.
UPDATE: Google Cloud VMware Engine (GCVE), Google Cloud NetApp Volumes, and Bare Metal Solutions (BMS) services are experiencing a service outage in europe-west4-a due to a cooling failure.
Incident began at 2026-07-15 16:57 and ended at 2026-07-16 05:25 (all times are US/Pacific). Summary Google Cloud VMware Engine (GCVE), Google Cloud NetApp Volumes, and Bare Metal Solution (BMS) services …
Projects in stuck state in EU-CENTRAL-1 (Frankfurt)
Jul 16, 11:35 UTC Resolved - The mitigation work for this incident has been completed, and we have not observed any further impact following the restoration of affected projects.This incident …
Service degradation: Increased 5xx Errors
We are seeing initial signs of recovery and continue to work toward full recovery.
Service degradation: Increased 5xx Errors
We continue working to resolve the increased 5xx errors for CloudFront customers utilizing VPC Origins connectivity. Customers utilizing other origin types remain unaffected by this issue. We have further scoped …
SAML Single Sign-On (SSO) errors
Jul 16, 10:45 UTC Resolved - This incident has been resolved. Jul 16, 10:23 UTC Monitoring - The root cause of the SAML Single Sign-On (SSO) errors has been identified …
Enterprise SSO sign-in failures
Jul 16, 10:27 UTC Resolved - This incident has been resolved. Jul 16, 09:23 UTC Identified - The issue has been identified and a fix is being implemented.
Service degradation: Increased 5xx Errors
We continue working to resolve the increased 5xx errors for CloudFront customers utilizing VPC Origins connectivity. Customers utilizing other origin types remain unaffected by this issue. Based on our investigation, …
UPDATE: Google Cloud VMware Engine (GCVE), Google Cloud NetApp Volumes, and Bare Metal Solutions (BMS) services are experiencing a service outage in europe-west4-a due to a cooling failure.
Incident began at 2026-07-15 16:57 and ended at 2026-07-16 05:25 (all times are US/Pacific). Summary Google Cloud VMware Engine (GCVE), Google Cloud NetApp Volumes, and Bare Metal Solution (BMS) services …
Fortnite: Downtime for v41.20 Update
Jul 16, 09:38 UTC Completed - The scheduled maintenance has been completed. Jul 16, 08:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as …
Missing Build CPU Minutes Usage Data
Jul 16, 09:27 UTC Resolved - The missing Build CPU Minutes data has been backfilled. Users with missing Build CPU Minutes data will be able to see it on Usage …
UPDATE: Google Cloud VMware Engine (GCVE), Google Cloud NetApp Volumes, and Bare Metal Solutions (BMS) services are experiencing a service outage in europe-west4-a due to a cooling failure.
Incident began at 2026-07-15 16:57 and ended at 2026-07-16 05:25 (all times are US/Pacific). Summary Google Cloud VMware Engine (GCVE), Google Cloud NetApp Volumes, and Bare Metal Solution (BMS) services …
Service impact: Increased 5xx Errors
Starting at 12:45 AM PDT, we are experiencing increased 5xx errors for CloudFront customers utilizing VPC Origins connectivity. We have confirmed that customers utilizing other origin types are not impacted …
Nintendo Online Outage: Nintendo Switch 2
GameChatThe network service is unavailable at this time. We apologize for any inconvenience this may cause.Services:
Elevated errors on Claude Sonnet 5
Jul 16, 08:53 UTC Resolved - This incident has been resolved. Jul 16, 08:39 UTC Investigating - We are currently investigating this issue.
Service impact: Increased 5xx Errors
We are investigating increased 5xx errors for Cloudfront customers utilizing VPC Origins connectivity.
[ICM-5245] Planned Maintenance on the Imperva data center in Montreal, QC, Canada
Jul 16, 08:39 UTC Completed - The scheduled maintenance has been completed. Jul 16, 03:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as …
UPDATE: Google Cloud VMware Engine (GCVE), Google Cloud NetApp Volumes, and Bare Metal Solutions (BMS) services are experiencing a service outage in europe-west4-a due to a cooling failure.
Incident began at 2026-07-15 16:57 and ended at 2026-07-16 05:25 (all times are US/Pacific). Summary Google Cloud VMware Engine (GCVE), Google Cloud NetApp Volumes, and Bare Metal Solution (BMS) services …
UPDATE: Google Cloud VMware Engine (GCVE), Google Cloud NetApp Volumes, and Bare Metal Solutions (BMS) services are experiencing a service outage in europe-west4-a due to a cooling failure.
Incident began at 2026-07-15 16:57 and ended at 2026-07-16 05:25 (all times are US/Pacific). Summary Google Cloud VMware Engine (GCVE), Google Cloud NetApp Volumes, and Bare Metal Solution (BMS) services …
UPDATE: Google Cloud VMware Engine (GCVE), Google Cloud NetApp Volumes, and Bare Metal Solutions (BMS) services are experiencing a service outage in europe-west4-a due to a cooling failure.
Incident began at 2026-07-15 16:57 and ended at 2026-07-16 05:25 (all times are US/Pacific). Summary Google Cloud VMware Engine (GCVE), Google Cloud NetApp Volumes, and Bare Metal Solution (BMS) services …
UPDATE: Google Cloud VMware Engine (GCVE), Google Cloud NetApp Volumes, and Bare Metal Solutions (BMS) services are experiencing a service outage in europe-west4-a due to a cooling failure.
Incident began at 2026-07-15 16:57 and ended at 2026-07-16 05:25 (all times are US/Pacific). Summary Google Cloud VMware Engine (GCVE), Google Cloud NetApp Volumes, and Bare Metal Solution (BMS) services …
UPDATE: Google Cloud VMware Engine (GCVE), Google Cloud NetApp Volumes, and Bare Metal Solutions (BMS) services are experiencing a service outage in europe-west4-a due to a cooling failure.
Incident began at 2026-07-15 16:57 and ended at 2026-07-16 05:25 (all times are US/Pacific). Summary Google Cloud VMware Engine (GCVE), Google Cloud NetApp Volumes, and Bare Metal Solution (BMS) services …
MAD (Madrid) on 2026-07-16
Jul 16, 06:00 UTC Completed - The scheduled maintenance has been completed. Jul 16, 00:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as …
Cloudflare R2 Issues
Jul 16, 04:49 UTC Resolved - This incident has been resolved. Jul 16, 04:38 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul 16, …
Washington DC (WAS1) Datacenter Network Maintenance - zscaler.net, zscalertwo.net, zscalerthree.net
Zscaler will be performing hardware maintenance in Washington DC (WAS1) Datacenter.Scheduled Maintenance window, Start: 2026-07-17 02:00 UTC End: 2026-07-17 06:00 UTC (Local Time 2026-07-16 22:00 - 2026-07-17 02:00)Update: The maintenance …
Delayed Aggregated Metrics (prod-us-central-0)
Jul 16, 03:54 UTC Resolved - This incident has been resolved. Jul 15, 21:23 UTC Monitoring - We have applied the mitigation and are monitoring as the backlog catches up. …
Connectivity Issue - US-MIA (Miami
Jul 16, 01:24 UTC Resolved - Our team investigated an issue that affected connectivity in our US-MIA (Miami) data center between 21:20 UTC and approximately 23:28 UTC on July 15, …
Service is operating normally: [RESOLVED] Elevated connectivity issues with a single Avalability zone
Between 2:56 PM and 6:07 PM PDT, we experienced connectivity issues to a subset of EC2 instances in a single Availability Zone (euc1-az2) in the EU-CENTRAL-1 Region. During this time, …
[ICM-5222] Planned Maintenance on the Imperva data center in Istanbul, Turkey
Jul 16, 01:14 UTC Completed - The scheduled maintenance has been completed. Jul 15, 21:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as …
PDX (Portland) on 2026-07-15
Jul 16, 01:00 UTC Completed - The scheduled maintenance has been completed. Jul 15, 18:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as …
Retrospective: Historical Stats and Origin Inspector API Failures
This incident has been resolved.
Chicago II Datacenter Scheduled Maintenance - Service Expansion - zscalertwo.net
Zscaler will be expanding its global data center footprint and performing maintenance at our Chicago II (CHI2) data center. We expect minimal to no impact to services during the maintenance …
Retrospective: Historical Stats and Origin Inspector API Failures
Between 00:32 and 00:44 UTC on July 16, 2026, we experienced an issue with our Historical Stats API and Origin Inspector API.During this time, customers may have experienced failed requests …
Zscaler Help Portal - zscaler.net, zscalerone.net, zscalertwo.net, zscloud.net, zscalerthree.net, private.zscaler.com
Zscaler has identified an issue affecting the Zscaler Help Portal. The root cause has been traced to an ongoing Amazon CloudFront incident. We will provide a further update as soon …
Power Edge Router available in codeMON01code data center
Power Edge Router available in MON01 data center Power Edge Router (PER) is available in the MON01 data center. For more information, see Getting started with Power Edge Router. Type: …
Partial Outage in prod-eu-west-2
Jul 15, 23:36 UTC Resolved - This incident has been resolved. Thank you for your patience. Jul 15, 22:53 UTC Monitoring - We’ve implemented a fix and are monitoring the …
Service impact: Elevated connectivity issues with a single Avalability zone
We are seeing early signs of recovery and continue to work toward full resolution. We will continue to provide updates.
Errors accessing teams that require 2FA
Jul 15, 23:34 UTC Resolved - This incident has been resolved. Jul 15, 23:16 UTC Monitoring - A fix has been implemented and services have recovered. We are continuing to …
Service impact: Elevated connectivity issues with a single Avalability zone
We are investigating elevated connectivity issues with a single Avalability zone (euc1-az2) in the EU-CENTRAL-1 Region.
Intermittent Login Issues with Experience Center - zscaler.net, zscalerone.net, zscalertwo.net, zscloud.net, zscalerthree.net, private.zscaler.com, zdxcloud.net, zpatwo.net, zscalerrisk.net, zslogin.net
Zscaler experienced intermittent login issues affecting the Experience Center. The issue has been mitigated, and we are continuing to monitor the service to ensure stability. During the incident window, some …
[Scheduled] Cloud AI | Chester Maintenance
Type: Maintenance Duration: 3 hours Affected Components: Chester Jul 7, 11:20:30 GMT+0 - Identified - During this time period, our engineering team will be performing network routers upgrade in Chester …
Serverless Inference - Gemma4 Latency Issues Causing Timeouts & Slow Responses
Jul 15, 21:46 UTC Resolved - The deployed fix has successfully restored full functionality, and our monitoring shows that system performance has completely stabilized. Response times for all Gemma 4 …
NAS 오류 — 일부 고객 영향
[2026-07-15T22:47:00] 장애해결NAS 상품 장애가 복구되었습니다. [2026-07-15T21:11:00] 장애감지NAS 서비스 장애가 감지되었습니다. 일부 고객에게 영향이 있으며, 원인 확인 및 대응을 진행 중입니다.