Incident History
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Elevated Errors for Kolkata (CCU), Mumbai (BOM), New Delhi (DEL)
Engineering has confirmed the impact to Kolkata (CCU), Mumbai (BOM), New Delhi (DEL) POPs has been mitigated.
Beijing III, Shanghai Datacenter Issue - zscaler.net
Zscaler has detected an issue with our Beijing III, Shanghai datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary …
Elevated Errors for Kolkata (CCU), Mumbai (BOM), New Delhi (DEL)
Our engineers believe they have identified contributing factor causing the issue impacting the Kolkata (CCU), Mumbai (BOM), New Delhi (DEL) status page component. We are now developing a fix, and will …
Connectivity Issues Affecting India Data Centers - zscaler.net, zscalertwo.net, zscloud.net, zscalerthree.net, private.zscaler.com, zpatwo.net
Zscaler has detected an issue with its Chennai II, Hyderabad I, Kolkata I, Mumbai VI, Mumbai VII, New Delhi I datacenter and is currently investigating the matter. If you’re currently …
Elevated Errors for Kolkata (CCU), Mumbai (BOM), New Delhi (DEL)
We are investigating elevated errors to our Kolkata (CCU), Mumbai (BOM), New Delhi (DEL) Point of Presence (POPs). All other products and services are unaffected by this incident.
【已恢复】DeepSeek 网页/APP 性能异常（[Resolved]DeepSeek Web/APP Service Degraded Performance）
Feb 28, 15:30 CSTResolved - This incident has been resolved.Feb 28, 14:40 CSTIdentified - The issue has been identified and a fix is being implemented.
Delays Loading Observability, Analytics and Speed Insights Data
Feb 28, 06:28 UTCResolved - This incident has been resolved.Feb 28, 05:46 UTCMonitoring - We experienced delays in loading Observability, Analytics and Speed Insights data on the dashboard. We will …
Scheduled Maintenance Extended - zscaler.net
The Zscaler Site Reliability Engineering team will be extending the scheduled maintenance of the zscaler.net cloud by 4 hours. As part of our standard maintenance process, all logs will be …
Osaka I Datacenter Scheduled Maintenance - zscaler.net, zscalerthree.net
Zscaler will be expanding its global data center footprint and performing maintenance at our Osaka I (OSA1) data center. We expect minimal to no impact to services during the maintenance …
Denver III Datacenter Scheduled Maintenance - zscalertwo.net
Zscaler will be expanding its global data center footprint and performing maintenance at our Denver III (DEN3) data center. We expect minimal to no impact to services during the maintenance …
[INC-982] Istanbul Turkey (SAW) Data Center Issue
Feb 28, 00:26 UTCResolved - Service in the data center has been restored to normal.The status updates are an integral part of proactive monitoring and transparent communication about the status …
Incident with Copilot agent sessions
Feb 27, 23:49 UTCResolved - On February 27, 2026, between 22:53 UTC and 23:46 UTC, the Copilot coding agent service experienced elevated errors and degraded functionality for agent sessions. Approximately …
Trace querying issue in all Tempo clusters
Feb 27, 23:38 UTCResolved - This incident has been resolved.Feb 27, 19:27 UTCIdentified - Our team has identified the issue, and are in the process of testing a fix.Feb 27, …
Vienna I Datacenter Scheduled Maintenance - zscaler.net, zscalerthree.net
Zscaler will be performing planned maintenance at our Vienna I (VIE1) Data Center. We expect minimal to no impact to services during the maintenance window.Maintenance Window:Start time is March 3, …
Connectivity Issues Affecting India Data Centers - zscaler.net, zscalertwo.net, zscloud.net, zscalerthree.net, private.zscaler.com, zpatwo.net
Zscaler has detected an issue with our Chennai II, Hyderabad I, Kolkata I, Mumbai VI, Mumbai VII, New Delhi I datacenter and is currently investigating the matter. If you’re currently …
Connectivity Issue - Singapore (ap-south)
Feb 27, 21:01 UTCResolved - We haven’t observed any additional connectivity issues in our Singapore data center, and will now consider this incident resolved. If you continue to experience problems, …
Multiple Services | Mumbai Incident Details
Type: Incident Duration: 2 days, 10 hours and 34 minutes Affected Components: Mumbai, Protection, Mumbai (WW), Mumbai, India Feb 27, 22:02:01 GMT+0 - Monitoring - We are pleased to inform …
Multiple Compute and Edge Delivery Services Experiencing Packet Loss in India Region
Feb 27, 19:48 UTCResolved - We can confirm that the issue was mitigated at 13:10 UTC on February 27, 2026 and the service has resumed normal operation. Customers and partners …
Connectivity Issue - Chennai, IN (in-maa) and Mumbai Expansion, IN (in-bom-2)
Feb 27, 19:45 UTCResolved - We haven’t observed any additional connectivity issues in our Chennai, IN (in-maa) and Mumbai Expansion, IN (in-bom-2) data centers, and will now consider this incident …
Sonnet 4.6 elevated error rate
Feb 27, 19:43 UTCResolved - This incident has been resolved.Feb 27, 19:32 UTCInvestigating - We are currently investigating this issue.
Claude Desktop login issues
Feb 27, 17:21 UTCResolved - This incident has been resolved.Feb 27, 17:21 UTCUpdate - We are continuing to monitor for any further issues.Feb 27, 14:00 UTCMonitoring - Some new logins …
Elevated errors on claude.ai
Feb 27, 17:17 UTCResolved - This incident has been resolved.Feb 27, 13:41 UTCMonitoring - A fix has been implemented and we are monitoring the results.Feb 27, 13:14 UTCInvestigating - We …
Increased Latency for Small Subset of Customers
Feb 27, 16:25 UTCResolved - A recent rollout caused the AuthZ (RBAC) service to perform many redundant folder-tree fetches for each authorization check. For a small number of tenants in …
Incorrect pipeline assignment after custom attributes are assigned
Feb 27, 15:24 UTCResolved - This incident has been resolved.Feb 27, 13:39 UTCIdentified - The issue has been identified and we are working on a fix.Feb 27, 12:57 UTCInvestigating - …
Outage in usage reporting
Feb 27, 14:23 UTCResolved - This incident has been resolved. Impact: Feb 26 ~02:00 to Feb 27 06:20 UTC. Usage report API endpoints and analytics dashboards experienced errors and missing …
PDX (Portland) on 2026-02-27
THIS IS A SCHEDULED EVENT Feb 27, 14:00 - 23:59 UTCJan 30, 22:56 UTCScheduled - We will be performing scheduled maintenance in PDX (Portland) datacenter on 2026-02-27 between 14:00 and …
Elevated errors on claude.ai
Feb 27, 13:12 UTCResolved - This incident has been resolved.Feb 27, 12:59 UTCInvestigating - We are currently investigating this issue.
Cloud| Manassas & Tokyo-1 Maintenance
Type: Maintenance Duration: 4 hours Affected Components: Containers, Tokyo-1, Managed Logging, Managed PostgreSQL, Manassas Feb 27, 12:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 27, 16:00:00 GMT+0 …
Informational: Update to Fastly status page capabilities
Maintenance was completed on February 24, 2026 - this function is fully available.
RESOLVED: February 2026 Discover update
Incident began at 2026-02-05 09:00 and ended at 2026-02-27 02:00 (all times are US/Pacific). The rollout was complete as of February 27, 2026. Affected products: Ranking
SJC (San Jose) on 2026-02-27
THIS IS A SCHEDULED EVENT Feb 27, 10:00 - 14:00 UTCFeb 25, 23:55 UTCScheduled - We will be performing scheduled maintenance in SJC (San Jose) datacenter on 2026-02-27 between 10:00 …
Connectivity Issue - EU-West (London) datacenter
Feb 27, 09:33 UTCResolved - We haven’t observed any additional connectivity issues in our EU-West (London) data center, and will now consider this incident resolved. If you continue to experience …
MIA (Miami) on 2026-02-27
THIS IS A SCHEDULED EVENT Feb 27, 08:30 - 12:00 UTCFeb 26, 02:30 UTCScheduled - We will be performing scheduled maintenance in MIA (Miami) datacenter on 2026-02-27 between 08:30 and …
Code view fails to load when content contains some non-ASCII characters
Feb 27, 06:04 UTCResolved - Starting February 26, 2026 at 22:10 UTC through February 27, 05:50 UTC, the repository browsing UI was degraded and users were unable to load pages …
Tianjin Datacenter Issue - zscalertwo.net
Zscaler has detected an issue with its Tianjin datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or …
App Platform Deployments
Feb 27, 04:55 UTCResolved - Our Engineering team has confirmed that the issue impacting build failures on App Platform has been resolved. Between approximately 14:30 UTC on the 26th and …
Sao Paulo II Datacenter Issue - zscloud.net
Zscaler has detected an issue with its Sao Paulo II datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary …
Grafana Cloud Faro slowness of listing and uploading sourcemaps in all regions.
Feb 27, 02:49 UTCResolved - This incident has been resolved.Feb 26, 14:43 UTCUpdate - Uploads should work without an issue now. However, listing might still result in occasional timeouts - …
Brussels (BRU2) Datacenter Network Maintenance - zscaler.net, zscloud.net
Zscaler will be performing hardware maintenance in the Brussels II (BRU2) Datacenter.Maintenance window,Start: 2026-03-02 03:00 UTCEnd: 2026-03-02 05:00 UTC(2026-03-02 04:00 - 2026-03-02 06:00 Local time) Update - Mon, 02 …
[ICM-4639] Essential Maintenance on the Imperva data center in Mumbai 2, India
Feb 27, 00:52 UTCCompleted - The scheduled maintenance has been completed.Feb 27, 00:50 UTCUpdate - Scheduled maintenance is still in progress. We will provide updates as necessary.Feb 26, 20:00 UTCIn …
High latency on webhook API requests
Feb 27, 00:04 UTCResolved - Between February 26, 2026 UTC and February 27, 2026 UTC, customers hitting the webhooks delivery API may have experienced higher latency or failed requests. During …
MAD (Madrid) on 2026-02-27
THIS IS A SCHEDULED EVENT Feb 27, 00:00 - 08:00 UTCFeb 23, 15:32 UTCScheduled - We will be performing scheduled maintenance in MAD (Madrid) datacenter on 2026-02-27 between 00:00 and …
IBM Cloud Kubernetes Service worker node fix packs are available
IBM Cloud Kubernetes Service worker node fix packs are available. Worker node fix packs can be applied by updating or reloading the worker node in classic infrastructure, or replacing the …
Mumbai Airtel region now available
Mumbai - Airtel region now available The Mumbai - Airtel (in-mum) region is now available for provisioning the 3rd generation of virtual servers, dedicated hosts, and bare metal servers. You …
Red Hat OpenShift on IBM Cloud worker node fix packs are available
Red Hat OpenShift on IBM Cloud worker node fix packs are available. Worker node fix packs can be applied by updating or reloading the worker node in classic infrastructure, or …
Added support for fleets subnet pools and support for type codeprivatepathservicegatewaycode for allowed outbound destinations in the Code Engine V2 API
Added support for fleets, subnet pools, and support for type private_path_service_gateway for allowed outbound destinations in the Code Engine V2 API See API change log. CLI version 1.62.0 released See …
Expanded Event Notifications integration support
Expanded Event Notifications integration support IBM Cloud® App Configuration now supports additional event types for Event Notifications integration. This enhancement provides more comprehensive monitoring and notification capabilities across all App …
RESOLVED: Mandiant Managed Defense customers may have experienced SSO unavailability
Incident began at 2026-02-26 14:20 and ended at 2026-02-26 14:50 (all times are US/Pacific). Summary Mandiant Managed Defense customers may have experienced SSO unavailability Description Mandiant Managed Defense SSO may …
Claude Code showing "JSON Parse error: Unexpected EOF" and writing excessive files on Windows
Feb 26, 23:07 UTCResolved - We've confirmed this issue is resolved in Claude Code v2.1.61. Run `claude update` for the latest.Feb 26, 22:43 UTCMonitoring - We have deployed a fix …
Intermittent Errors with Llama 3.3-70B
Feb 26, 22:23 UTCResolved - Issue resolved.Cause: A few requests made to the Llama 3.3-70B model caused issues.Impact: Intermittent errors when interacting with the model through serverless inference and/or with …