Incident History
Search and filter through 7511 incidents
Showing 5751-5800 of 7511 incidents
Chennai II, Hyderabad I, Mumbai VI Datacenter Issue - zscaler.net
Zscaler has detected an issue with our Chennai II, Hyderabad I, Mumbai VI datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover …
【已恢复】DeepSeek 网页/API 性能异常（[Resolved]DeepSeek Web/API Service Degraded Performance）
Dec 22, 18:42 CSTResolved - This incident has been resolved.Dec 22, 18:31 CSTIdentified - The issue has been identified and a fix is being implemented.
Elevated error rates on Opus 4.5
Dec 22, 09:32 UTCResolved - This incident has been resolved.Dec 22, 08:40 UTCMonitoring - A fix has been implemented and we are monitoring the results.Dec 22, 07:18 UTCInvestigating - We …
Zidentity Portal Issue - zslogin.net
Zscaler has detected an issue with the user authentication on its zslogin.net Cloud. Customers may encounter intermittent connection problems when logging in to the Zidentity Portal.We will continue to provide …
Shared SMTP service has low deliverability
Dec 22, 07:57 UTCResolved - We worked with our email provider to restore the shared SMTP service, and email delivery has now fully returned to normal.All emails are being delivered …
Shanghai II (SHA2), Beijing (BJS1), Beijing III (BJS3) Datacenter Issue - zscaler.net, zscalertwo.net, zscloud.net, zscalerthree.net
Zscaler is currently investigating reports of an issue with its Shanghai II (SHA2), Beijing (BJS1), Beijing III (BJS3) datacenters. We are investigating periods of slowness, connection timeouts and/or increased latency. …
[Scheduled] Hosting | Minneapolis and Atlanta Maintenance
Type: Maintenance Duration: 15 hours and 55 minutes Affected Components: Hosting Portal Dec 22, 06:00:00 GMT+0 - Identified - During this time period, our engineering team will be migrating all …
Some Android users are experiencing elevated errors while using ChatGPT.
Status: ResolvedAll impacted services have now fully recovered.Affected components Connectors/Apps (Operational) ChatGPT Atlas (Operational) Login (Operational) File uploads (Operational) Voice mode (Operational) Search (Operational) Conversations (Operational) Compliance API (Operational) GPTs …
Elevated error rates on Opus 4.5
Dec 21, 14:34 UTCResolved - This incident has been resolved.Dec 21, 13:57 UTCMonitoring - A fix has been implemented and we are monitoring the results.Dec 21, 13:16 UTCIdentified - The …
Scheduled Maintenance Extended - zscalerthree.net
The Zscaler Site Reliability Engineering team will be extending the scheduled maintenance of the zscalerthree.net cloud by 2 hours. As part of our standard maintenance process, all logs will be …
Scheduled Maintenance Extended - zscloud.net
The Zscaler Site Reliability Engineering team will be extending the scheduled maintenance of the zscloud.net cloud by 2 hours. As part of our standard maintenance process, all logs will be …
Urgent Maintenance on Bogota I, Santiago I datacenters - zscloud.net
The Zscaler Site Reliability Engineering team will be performing an urgent maintenance on the Bogota I, Santiago I datacenters on the zscloud.net cloud. This maintenance is scheduled for Saturday, December …
Urgent Maintenance - VZEN nodes - zscaler.net
The Zscaler Site Reliability Engineering team will be performing an urgent maintenance on the VZEN nodes in zscaler.net cloud. The maintenance will happen across VZEN nodes during the window and …
Scheduled Maintenance Extended - zscalertwo.net
The Zscaler Site Reliability Engineering team will be extending the scheduled maintenance of the zscalertwo.net cloud by 3 hours. As part of our standard maintenance process, all logs will be …
ZDX and Partner Admin portal issue - zscaler.net, zscalerone.net, zscalertwo.net, zscloud.net, zscalerthree.net, zdxcloud.net
Zscaler has detected an issue with its zscaler.net, zscalerone.net, zscalertwo.net, zscloud.net, zscalerthree.net, zdxcloud.net Cloud. We will continue to provide updates here as the investigation progresses. For detailed updates, please check …
Research unavailable for some teams orgs
Dec 20, 01:35 UTCResolved - This incident has been resolved.Dec 20, 00:51 UTCInvestigating - We are currently investigating this issue.
Reporting and Logging Issue - zscloud.net
Zscaler has identified an issue impacting the latency of Reporting and Logging data for a subset of reporting views, including Risk360 and select reports within Experience Center. Some customers may …
Issue connecting to Atlas Data Federation and Online Archive
Dec 20, 00:28 UTCResolved - Issue is resolved, and affected components are confirmed to be operational again.Dec 19, 22:42 UTCMonitoring - A fix has been implemented and we are monitoring …
Claude Code on Windows rendering improperly
Dec 19, 22:14 UTCResolved - This incident has been resolved in Claude Code 2.0.74.Dec 19, 20:30 UTCIdentified - The issue has been identified and a fix is being implemented.
Intermittent ZPA Application Access Issue - zscaler.net, zscloud.net
Zscaler is investigating reports of an issue affecting the zscaler.net and zscloud.net clouds. Some customers may experience intermittent connectivity issues or increased latency when accessing Zscaler Private Access (ZPA) applications …
Edge Delivery Issues in Singapore and Chennai
Dec 19, 14:28 UTCResolved - We can confirm that the issue was mitigated at 18:00 UTC on December 15, 2025, and the service has resumed normal operation. Customers and partners …
Elevated error rates on Sonnet 4.5
Dec 19, 13:52 UTCResolved - This incident has been resolved.Dec 19, 07:48 UTCMonitoring - A fix has been implemented and we are monitoring the results.Dec 19, 06:59 UTCIdentified - The …
Elevated 5xx error rates
Dec 19, 11:30 UTCResolved - An upstream provider was experiencing an issue which led to increase 5xx error rates between 11:19 UTC and 12:34 UTC
Reporting and Logging Issue - zscloud.net
Zscaler is currently investigating reports of issues with Reporting and Logging on its zscloud.net Cloud. Your organization's policies are being enforced. All user logs are being collected and will be …
Shanghai II (SHA2), Beijing (BJS1), Beijing III (BJS3) Datacenter Issue - zscaler.net, zscalertwo.net, zscloud.net, zscalerthree.net
Zscaler is currently investigating reports of an issue with its Shanghai II (SHA2), Beijing (BJS1), Beijing III (BJS3) datacenters. We are investigating periods of slowness, connection timeouts and/or increased latency. …
Chennai II, Hyderabad I, Mumbai VI Datacenter Issue - zscaler.net
Zscaler has detected an issue with our Chennai II, Hyderabad I, Mumbai VI datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover …
Increased error rates for Sora API
Status: ResolvedAll impacted services have now fully recovered.Affected components Sora (Operational)
Degraded latency and increased error rates for Sora API
Status: ResolvedAll impacted services have now fully recovered.Affected components Sora (Operational)
4th generation instance profiles available in Dallas codeussouthcode region select availability
4th generation instance profiles available in Dallas (us-south) region (select availability) The 4th generation of IBM Cloud Virtual Servers for VPC are available to customers with special access in the …
ChatGPT intermittently not loading successfully after SSO authentication
Status: ResolvedAll impacted services have now fully recovered.Affected components Login (Operational)
Unable to Login on Sora Web
Status: ResolvedAll impacted services have now fully recovered. Please try logging in again.Affected components Login (Operational)
App Platform Static Websites in NYC3 Region
Dec 18, 22:34 UTCResolved - Our Engineering has confirmed resolution of the issue. Users should no longer experience errors with attempting to deploy new static sites in NYC3 on App …
Service Issue - Cloud Manager, Linode DB and API
Dec 18, 22:32 UTCResolved - We haven't observed any additional issues with the Cloud Manager or API, and will now consider this incident resolved. If you continue to experience issues, …
API and Cloud Requests
Dec 18, 21:34 UTCResolved - Our Engineering team has confirmed full resolution of the issue. Users should no longer experience errors when making requests to the Cloud Control Panel or …
[INC-945] Hanoi, Vietnam Data Center Issue
Dec 18, 20:49 UTCResolved - Service in the data center has been restored to normal.The status updates are an integral part of proactive monitoring and transparent communication about the status …
Tokyo V Datacenter Scheduled Maintenance - zscalerthree.net
Zscaler will perform urgent, non-customer-impacting maintenance at our Tokyo V (TYO5) data center. No service impact is expected during this maintenance window.While this activity occurs during a scheduled freeze period, …
test incident
Dec 18, 13:39 UTCResolved - This incident has been resolved.Dec 18, 13:39 UTCInvestigating - this is a test
Finetuning jobs are intermittently failing
Status: ResolvedAll impacted services have now fully recovered.Affected components Fine-tuning (Operational)
Release Upgrade for Zscaler Data Security Posture Management (DSPM) - app.zsdpc.net
Zscaler Data Posture Control (DSPM) Operations team will be performing a planned upgrade activity on December 18th, 2025. These service updates are applied in regional off-peak hours and should not …
Resolved Service Disruption
Okta Engineering became aware of an increase in connections on custom domain routers affecting customers in Cell OK9. Our team is actively investigating this issue to determine the root cause …
Addition to Zscaler Hub IP Address Ranges - zscaler.net, zscalerone.net, zscalertwo.net, zscloud.net, zscalerthree.net, zdxcloud.net
Dear Zscaler Customer,In accordance with Zscaler Service Continuity Policy and per email notification sent on December 17, 2025, we would like to notify you of the addition to the Zscaler Hub IP …
Upcoming Data Center Expansions - zscaler.net, zscalertwo.net, zscloud.net, zscalerthree.net, private.zscaler.com, zpatwo.net
Dear Zscaler Customer,In accordance with Zscaler Service Continuity Policy and per email notification sent on December 17, 2025, we would like to notify you of the upcoming data center expansions at the …
Databases for PostgreSQL version 18 is now available
Databases for PostgreSQL version 18 is now available If you use a previous version of Databases for PostgreSQL, you can migrate to version 18, which is the next available version. …
Accelerated l4 profile now available in Chennai region GA
Accelerated l4 profile now available in Chennai region (GA) The l4 GPU profile is now available in zone 1 (in-che-1) of the Chennai (in-che) region. For more information, see NVIDIA …
Increased latency and occasional timeouts on requests to Data APIs for projects in US-East-1
Dec 17, 22:54 UTCResolved - This incident has been resolved.Dec 17, 22:33 UTCMonitoring - A fix has been implemented and we are monitoring the results.Dec 17, 22:07 UTCIdentified - We …
Postman Flows actions fail when triggered via webhook or schedule
Dec 17, 09:53 PST Resolved - This incident has been resolved. Dec 17, 06:21 PST Monitoring - A fix has been implemented and we are monitoring the results. Dec 17, …
Playlist Delivery Issue
Dec 17, 15:45 UTCResolved - This incident has been resolved.Dec 17, 14:42 UTCMonitoring - We have had an incident with playlist delivery resulting in deteriorated performance. The incident has been …
Playlist Delivery Issue
Dec 17, 15:45 UTC Resolved - This incident has been resolved. Dec 17, 14:42 UTC Monitoring - We have had an incident with playlist delivery resulting in deteriorated performance. The …
Email delays impacting some customers
Dec 17, 12:49 UTCResolved - Our teams have resolved an issue with the mail system, which caused delays for emails being sent for customers such as password reset requests, receiving …
Elevated error rates on Sonnet 4
Dec 17, 11:20 UTCResolved - This incident has been resolved.Dec 17, 11:13 UTCMonitoring - A fix has been implemented and we are monitoring the results.Dec 17, 11:09 UTCIdentified - The …