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Zoom

Zoom

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Operational

Last checked: Oct 27, 2026 17:02

Uptime (Last 90 Days)

47.78%
90 days ago Today

Incident History (Last 30 Days)

Scheduled Minor

Zoom Phone Maintenance - SA01 - KSA1 Data Center: November 16, 2026

THIS IS A SCHEDULED EVENT Nov 16, 09:00 PST  -  Nov 18, 21:30 PST

Oct 19, 02:49 PDT
Scheduled - Zoom will perform service maintenance at our SA01-KSA1 Data Center starting at 9:00 AM Pacific on November 16, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the SA01-RUH1 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.

Nov 16, 2026

17:00

Scheduled Minor

Zoom Conference Room Connector DNS Changes: November 14, 2026 (No Operational Impact)

THIS IS A SCHEDULED EVENT Nov 13, 19:30 PST  -  Nov 14, 11:30 PST

Oct 23, 01:37 PDT
Update - We will be undergoing scheduled maintenance during this time.

Oct 9, 10:27 PDT
Scheduled - As part of ongoing service enhancements for the Cloud Room Connector (CRC) service, Zoom will be updating DNS records for SIP/H.323 endpoints in the Japan (Osaka and Tokyo), EU (France and Amsterdam), Australia (Melbourne and Sydney), Hong Kong, China, Canada (Toronto and Vancouver), and India (Mumbai and Hyderabad) regions.

In addition to the DNS record update, we will be decommissioning legacy DNS records …

Nov 14, 2026

03:30

Scheduled Minor

Zoom Conference Room Connector DNS Changes in Saudi Arabia Region: November 13, 2026 (No Operational Impact)

THIS IS A SCHEDULED EVENT Nov 13, 19:30 PST  -  Nov 14, 11:30 PST

Oct 16, 11:15 PDT
Scheduled - As part of ongoing service enhancements for the Cloud Room Connector (CRC) service, Zoom will be updating DNS records for SIP/H.323 and IP endpoints in Saudi Arabia region .

Effective Date: November 14, 2026

Action Required

To avoid service disruption, we recommend reviewing your CRC endpoint configurations as soon as possible, updating your DNS records and Destination ip with the new entries, and removing the older legacy records before November 14, 2026.

If you have any questions or issues, please contact Zoom …

Nov 14, 2026

03:30

Scheduled Minor

Zoom Phone Maintenance - EU01 - FRA2 Data Center: November 09, 2026

THIS IS A SCHEDULED EVENT Nov 9, 09:00 PST  -  Nov 11, 23:30 PST

Oct 5, 02:35 PDT
Scheduled - Zoom will perform service maintenance at our EU01-FRA2 Data Center starting at 9:00 AM Pacific on November 09, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the AMS2 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.

Nov 09, 2026

17:00

Scheduled Minor

Scheduled Zoom Software Quarterly Lifecycle Update (11/7/2026)

THIS IS A SCHEDULED EVENT Nov 7, 16:00 - 17:00 PST

Oct 7, 17:15 PDT
Update - As a reminder approximately 30 days ahead of the upcoming enforcement, Zoom will be enforcing a new global minimum version this November 7. This affects the following products:

◦ VDI plugin
◦ Zoom Phone Local Survivability (ZPLS) module
◦ Meeting SDK (Web)

For more information, such as specific versions we are enforcing, refer to the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061130

To assist with checking the client versions on your account, refer to the Dashboard support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062208#h_13ce9a73-91e5-4df6-9cb5-c815b1605cf5

Aug 7, …

Nov 08, 2026

00:00

Scheduled Minor

Announcing IP Address Changes: November 6, 2026 (No Operational Impact)

THIS IS A SCHEDULED EVENT Nov 6, 23:59 PST  -  Nov 7, 00:00 PST

Oct 7, 12:18 PDT
Scheduled - The published IP ranges for Zoom Meetings and Webinars, Contact Center, and Phone services have been updated, including the removal of decommissioned entries and mask changes. We recommend that network administrators with Zoom-specific firewall or network rules update their systems as soon as possible.

Removed IPv4 addresses for Zoom Meetings and Webinars:
3.235.96.0/23
69.174.108.0/22

New IPv4 addresses for Zoom Meetings and Webinars:
3.235.96.26/31
3.235.96.158/31
69.174.110.0/23

Removed IPv4 addresses for Zoom Phone:
8.5.128.0/24
69.174.108.0/22

New IPv4 addresses for Zoom Phone:
69.174.110.0/23

Removed IPv4 addresses for Zoom Contact Center:
3.235.96.0/23

New IPv4 addresses for Zoom Contact …

Nov 07, 2026

07:59

Scheduled Minor

Decommissioning Numbers for Zoom Audio Conferencing: November 6, 2026 (No Operational Impact)

THIS IS A SCHEDULED EVENT Nov 6, 17:00 - 20:00 PST

Oct 8, 16:46 PDT
Update - We will be undergoing scheduled maintenance during this time.

Oct 8, 16:44 PDT
Scheduled - Due to a change with our phone carrier(s), the following Toll-Free or Toll numbers are being decommissioned from Audio Conferencing on 11/6/2026.



Angola +244 XXXX255009

Bahrain +973 XXXX6238

Brunei +673 XXXX309

Costa Rica +506 XXXX425510

Ecuador +593 XXXX000785

Egypt +20 XXXX0009608

Ghana +233 XXXX84860

Kazakhstan +7 XXXX0808315

Macau +853 XXXX1604

Qatar +974 XXXX00059

South Africa +27 XXXX64584

Taiwan +886 XXXX17473, +886 XXXX99864

UAE +971 XXXX4910899



Accounts will still have other Toll-Free or Toll numbers available for use.

…

Nov 07, 2026

01:00

Scheduled Minor

Common Platform Voice Network Maintenance (Sydney, AU - SYD) November 6, 2026 (No Operational Impact)

THIS IS A SCHEDULED EVENT Nov 6, 03:00 - 11:00 PST

Oct 12, 18:18 PDT
Scheduled - We will perform scheduled maintenance to our voice infrastructure, including Bring Your Own Carrier (BYOC), Provider Exchange (PEX), and native PSTN carriers during this time. We do not anticipate any service impact. Customers and partners with redundant trunks to both the SYD and MEL datacenter will notice the SYD peer temporarily offline, however all traffic will be automatically rerouted to MEL peer for the duration of the maintenance period.

This maintenance is on CPL and its PSTN service supporting backend ZP and …

Nov 06, 2026

11:00

Scheduled Minor

Zoom Phone maintenance - AMS5 Data Center: November 3, 2026

THIS IS A SCHEDULED EVENT Nov 3, 09:00 PST  -  Nov 5, 21:30 PST

Oct 1, 17:57 PDT
Scheduled - Zoom will perform service maintenance at our AMS5 Data Center starting at 9:00 AM Pacific on November 03, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the FRA3 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.

Nov 03, 2026

17:00

Scheduled Minor

Zoom Pardot Integration - Hotfix: October 26, 2026

Oct 25, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 24, 16:22 PDT
Scheduled - A hotfix will be deployed on October 26, 2026 at 11 PM PDT to meet Salesforce-Pardot security requirements. Customers utilizing the Pardot Integration will need to re-sync once the deployment is complete. For more information, see https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0089521

Oct 26, 2026

12:13

Resolved Major

Service Degradation Affecting Zoom Meetings Services in the US.

Oct 23, 10:35 PDT
Resolved - This incident has been resolved.

Oct 22, 13:05 PDT
Monitoring - The service degradation affecting a subset of users, causing intermittent meeting disconnects in the US region has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Oct 22, 12:32 PDT
Identified - We have successfully identified the root cause of intermittent meeting disconnects affecting a subset of users in the US region.

Our team is actively working on a resolution, and we will keep you informed with timely …

Oct 23, 2026

17:35

Resolved Minor

Service Degradation Affecting Multiple Zoom Services

Oct 23, 09:48 PDT
Resolved - This incident has been resolved and the affected service has been restored.

Oct 23, 09:24 PDT
Monitoring - The service degradation affecting multiple Zoom Services has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Oct 23, 09:20 PDT
Update - Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Oct 23, 09:16 PDT
Update - We have identified an issue with our external …

Oct 23, 2026

16:48

Scheduled Critical

Zoom Chat Update: October 06, 2026 (No Operational Impact)

Oct 23, 09:01 PDT
Completed - The scheduled maintenance has been completed.

Oct 6, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 22, 20:08 PDT
Scheduled - We will be providing an update to Zoom Chat Backend Service. There will be no operational impact. All services will be available during this scheduled update.

Oct 23, 2026

16:01

Scheduled Critical

Zoom Push Notification Service Release: October, 2026 (No Operational Impact)

Oct 23, 09:00 PDT
Completed - The scheduled maintenance has been completed.

Oct 15, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 13, 06:11 PDT
Scheduled - We will be performing maintenance for Zoom Push Notification Service. No operational impact is expected.

This maintenance includes the following enhancements and improvements:
- Activity center enhancement
- Presence enhancement
- Bug fix

All services are expected to operate normally during the maintenance window.

Oct 23, 2026

16:00

Scheduled Minor

Zoom Phone Maintenance - AMS3 Data Center: October 19, 2026

Oct 21, 21:30 PDT
Completed - The scheduled maintenance has been completed.

Oct 19, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 23, 17:02 PDT
Scheduled - Zoom will perform service maintenance at our AMS3 Data Center starting at 9:00 AM Pacific on October 19, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the FRA3 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the …

Oct 22, 2026

04:30

Resolved Minor

Service Degradation Affecting Zoom Learning Webpage

Oct 21, 09:25 PDT
Resolved - This incident has been resolved and the affected service has been restored.

Oct 21, 08:08 PDT
Monitoring - A service degradation affecting Zoom Learning Webpage has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Oct 21, 07:53 PDT
Identified - We have identified an issue with our external vendor where users are experiencing issues with Zoom Learning Webpage.

We are actively working with our vendor partner to resolve this issue.

We will share updates as soon as they become available. …

Oct 21, 2026

16:25

Resolved Minor

Service Degradation Affecting Meeting Summaries Via Email.

Oct 19, 18:18 PDT
Resolved - This incident has been resolved.

Oct 19, 17:52 PDT
Monitoring - The service degradation affecting a subset of users with meeting summary email delivery when they have selected via email only has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Oct 19, 16:30 PDT
Update - We are continuing to work on a fix for this issue.

Oct 19, 16:27 PDT
Identified - We have successfully identified the root cause affecting a subset of users …

Oct 20, 2026

01:18

Resolved Minor

Service Degradation Affecting Zoom Website in UK region

Oct 19, 16:31 PDT
Resolved - This incident has been resolved and the affected services have been restored.

Oct 19, 06:44 PDT
Monitoring - The service degradation affecting Zoom Website in UK region has been successfully resolved.

Our team will continue to monitor the situation closely and will keep you informed of any further updates.

Oct 19, 06:32 PDT
Investigating - We are currently investigating a service degradation affecting Zoom Website in UK region.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes …

Oct 19, 2026

23:31

Resolved Minor

Network Maintenance in SJC Data Center : October 18, 2026

Oct 19, 03:00 PDT
Completed - The scheduled maintenance has been completed.

Oct 18, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 20, 01:42 PDT
Scheduled - Zoom will perform network maintenance at our San Jose data center. Users may experience a brief interruption of service during the maintenance window.

Oct 19, 2026

10:00

Resolved Minor

Service Degradation Affecting ZP SMS Australia Mobile Numbers

Oct 18, 17:31 PDT
Resolved - This incident has been resolved and the affected services have been restored.

Oct 18, 17:14 PDT
Monitoring - Between 22:24 UTC - 23:34 UTC on October 18, 2026, a subset of Zoom Phone SMS users experienced inbound delays and outbound failures. The issue has resolved.

Oct 19, 2026

00:31

Resolved Critical

Zoom Phone Update - Japan SIP Zones: October 18, 2026 (No Operational Impact)

Oct 18, 10:00 PDT
Completed - The scheduled maintenance has been completed.

Oct 18, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 12, 17:45 PDT
Scheduled - We will be providing an update to Zoom Phone - Japan SIP zones in Tokyo and Osaka. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333 for more details. This update includes spam warning integration for Movius identified spam calls.

There is no operational impact. All services will be available during this scheduled update.

Oct 18, 2026

17:00

Resolved Critical

Zoom Phone Update: October 18, 2026 (No Operational Impact)

Oct 18, 02:00 PDT
Completed - The scheduled maintenance has been completed.

Oct 17, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 12, 17:38 PDT
Scheduled - We will be providing an update to Zoom Phone. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333 for more details. This update includes spam warning integration for Movius identified spam calls.

There is no operational impact. All services will be available during this scheduled update.

Oct 18, 2026

09:00

Resolved Critical

Zoom Virtual Agent Update: October 17, 2026 (No Operational Impact)

Oct 17, 02:01 PDT
Completed - The scheduled maintenance has been completed.

Oct 16, 17:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 13, 06:52 PDT
Scheduled - We will be providing an update to Zoom Virtual Agent. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067812 for more details. This update includes the ability to export Zoom Virtual Agent usage data.

There is no operational impact. All services will be available during this scheduled update.

Oct 17, 2026

09:01

Resolved Critical

Zoom Contact Center Update: October 17, 2026 (No Operational Impact)

Oct 17, 02:00 PDT
Completed - The scheduled maintenance has been completed.

Oct 16, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 13, 06:48 PDT
Scheduled - We will be providing an update to Zoom Contact Center. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067626 for more details. This update includes warm transfer to flow for voice engagements.

There is no operational impact. All services will be available during this scheduled update.

Oct 17, 2026

09:00

Resolved Minor

Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion

Oct 16, 23:56 PDT
Resolved - This incident has been resolved and the affected services have been restored.

Oct 16, 23:16 PDT
Monitoring - A service degradation affecting Zoom Chat Compose and SMS Summarisation with AI Companion has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Oct 16, 23:13 PDT
Identified - We have successfully identified the root cause of a service degradation affecting Zoom Chat Compose and SMS Summarisation with AI Companion.

Our team is actively working on a resolution and we will keep …

Oct 17, 2026

06:56

Resolved Critical

Zoom Chat Backend Update: October, 2026 (No Operational Impact)

Oct 16, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 15, 04:41 PDT
Scheduled - We will be providing an update to Zoom Chat Backend Service. There will be no operational impact. All services will be available during this scheduled update (ZR status might be displayed as offline in the service logs but no operational impact).

Oct 16, 2026

16:00

Resolved Critical

Zoom Workforce Management Update: October 15, 2026 (No Operational Impact)

Oct 15, 02:00 PDT
Completed - The scheduled maintenance has been completed.

Oct 14, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 13, 06:40 PDT
Scheduled - We will be providing an update to Zoom Workforce Management. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068337 for more details. This update includes bulk CSV import and export capabilities for user management.

There is no operational impact. All services will be available during this scheduled update.

Oct 15, 2026

09:00

Resolved Minor

Service Degradation Affecting Zoom Clips

Oct 14, 12:58 PDT
Resolved - This incident has been resolved.

Please see the following KB article for details on the workaround.
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0089363

Oct 14, 12:24 PDT
Monitoring - The service degradation with Zoom Clips affecting a subset of users has been successfully resolved.

Please see the following KB article for details on the workaround.
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0089363

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Oct 14, 09:04 PDT
Update - Our team is actively working on a resolution and we will keep you informed with timely updates as …

Oct 14, 2026

19:58

Resolved Minor

Service degradation affected Zoom AI Companion in US region

Oct 14, 10:19 PDT
Resolved - This incident has been resolved and the affected services have been restored.

Oct 14, 10:03 PDT
Monitoring - On 10/14/2026, Between 12:10 UTC to 12:34 UTC, users may have experienced issues with Zoom AI Companion in US region.

This incident has been resolved and the affected services have been restored.

Oct 14, 2026

17:19

Resolved Minor

Service Degradation Affected Sandbox Creation in ZoomMate

Oct 14, 02:44 PDT
Resolved - This incident has been resolved and the affected services have been restored.

Oct 14, 02:39 PDT
Monitoring - On 10/14/2026, Between 05:35 UTC to 06:16 UTC, the users may have experienced issue with creating sandbox in ZoomMate.

This incident has been resolved and the affected services have been restored.

Oct 14, 2026

09:44

Resolved Minor

Service degradation affecting Zoom Meeting API in US region

Oct 13, 09:22 PDT
Resolved - This incident has been resolved and the affected services have been restored.

Oct 13, 02:32 PDT
Monitoring - On 10/13/2026, Between 04:23 UTC to 09:14 UTC, Subset of users may have experienced issues with Zoom Meeting API in US region.

This incident has been resolved and the affected services have been restored.

Oct 13, 2026

16:22

Resolved Minor

Service degradation affecting Zoom AI Companion in US region

Oct 12, 04:20 PDT
Resolved - This incident has been resolved and the affected services have been restored.

Oct 12, 04:09 PDT
Monitoring - On 10/12/2026, Between 09:11 UTC to 09:51 UTC, Users may have experienced issues with Zoom AI Companion in US region.

This incident has been resolved and the affected services have been restored.

Oct 12, 2026

11:20

Resolved Minor

Network Maintenance in SJC Datacenter: October 11, 2026

Oct 12, 02:00 PDT
Completed - The scheduled maintenance has been completed.

Oct 11, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Aug 31, 09:17 PDT
Scheduled - Zoom will perform service maintenance at SJC Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.

Oct 12, 2026

09:00

Resolved Minor

Service Degradation Affecting Zoom Scheduler.

Oct 11, 17:42 PDT
Resolved - This incident has been resolved and the affected services have been restored.

Oct 11, 17:13 PDT
Monitoring - The service degradation with Zoom Scheduler has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Oct 11, 17:09 PDT
Identified - We have successfully identified the root cause affecting Zoom Scheduler for a subset of users.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for …

Oct 12, 2026

00:42

Resolved Minor

Zoom Phone India Maintenance (Hyderabad Data Center): October 09, 2026

Oct 10, 10:30 PDT
Completed - The scheduled maintenance has been completed.

Oct 9, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 16, 09:14 PDT
Scheduled - Zoom Phone users registered to the India (Hyderabad) Data Center will be automatically registered in an alternative Data Center (Mumbai) starting at 09th October 2026 04:30 AM PDT (5:00 PM IST on 09th October 2026). During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt …

Oct 10, 2026

17:30

Resolved Critical

Service Degradation Affecting File Uploads and Downloads in Zoom Chat

Oct 10, 02:10 PDT
Resolved - This incident has been resolved and the affected services have been restored.

Oct 10, 01:54 PDT
Monitoring - On 10/10/2026, Between 06:12 UTC to 07:39 UTC, Users may have experienced issues with file upload and download functionality in Zoom chat

This incident has been resolved and the affected services have been restored.

Oct 10, 2026

09:10

Resolved Major

Service Degradation Affecting Customer Using Polycom Devices Going Offline

Oct 9, 21:41 PDT
Resolved - This incident has been resolved and the affected services have been restored.

Oct 9, 21:25 PDT
Monitoring - The issue affecting customers using Polycom devices going offline has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Oct 9, 18:32 PDT
Update - We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.

We will keep you informed with timely updates as progress is made.

Thank you for your …

Oct 10, 2026

04:41

Resolved Minor

Zoom Phone Maintenance - SIN3 Data Center: October 8, 2026

Oct 9, 21:30 PDT
Completed - The scheduled maintenance has been completed.

Oct 8, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 15, 16:36 PDT
Scheduled - Zoom will perform service maintenance at our SIN3 Data Center starting at 9:00 AM Pacific on October 8, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the NRT3 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the …

Oct 10, 2026

04:30

Resolved Minor

Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration in North America

Oct 9, 07:29 PDT
Resolved - This incident has been resolved and the affected services have been restored.

Oct 9, 07:17 PDT
Monitoring - On 2026-10-09, between 12:04 UTC to 02:10 UTC users might have experienced issue with Zoom Phone and Zoom Contact Center PCI Integration in North America. The issue has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Oct 09, 2026

14:29

Resolved Minor

Zoom Phone Maintenance - NRT3 Data Center: October 5, 2026

Oct 6, 23:30 PDT
Completed - The scheduled maintenance has been completed.

Oct 5, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 15, 16:32 PDT
Scheduled - Zoom will perform service maintenance at our NRT3 Data Center starting at 9:00 AM Pacific on October 5, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the KIX3 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the …

Oct 07, 2026

06:30

Resolved Minor

Service Degradation Affecting Zoom Slides Generation in US Region

Oct 6, 21:47 PDT
Resolved - This incident has been resolved and the affected services have been restored.

Oct 6, 21:31 PDT
Monitoring - The issue affecting a subset of users experiencing difficulties with Zoom Slides Generation in the US region has been successfully resolved.

Our team will continue to monitor the situation closely and will keep you informed of any further developments.

Oct 6, 21:13 PDT
Identified - We have identified the issue affecting a subset of users who are experiencing difficulties with Zoom Slides Generation in US Region.

Our team is actively working on …

Oct 07, 2026

04:47

Resolved Minor

Service Degradation Affecting Zoom Calendar

Oct 6, 20:58 PDT
Resolved - This incident has been resolved and the affected services have been restored.

Oct 6, 20:46 PDT
Monitoring - The service degradation affecting calendar provisioning for new users has been successfully resolved.

Our team will continue to monitor the situation closely and will keep you informed of any further updates.

Oct 6, 20:09 PDT
Identified - We have identified the service degradation where new users may be experiencing issues with calendar provisioning.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is …

Oct 07, 2026

03:58

Resolved Minor

Service Degradation Affected Inbound and Outbound Calls for Zoom Contact Center

Oct 6, 20:42 PDT
Resolved - This incident has been resolved and the affected services have been restored.

Oct 6, 20:30 PDT
Monitoring - On 10/07/2026, Between 2:32 UTC to 2:44 UTC, A subset of users may have experienced issues with inbound and outbound calls for Zoom Contact Center.

This incident has been resolved and the affected services have been restored.

Oct 07, 2026

03:42

Resolved Minor

Service Degradation Affecting ZoomMate

Oct 5, 15:21 PDT
Resolved - This incident has been resolved.

Oct 5, 15:04 PDT
Monitoring - The service degradation with ZoomMate has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Oct 5, 15:02 PDT
Identified - We have successfully identified the root cause affecting ZoomMate services.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

Oct 5, 14:57 PDT
Investigating - We are currently …

Oct 05, 2026

22:21

Resolved Minor

Network Maintenance in SJC Datacenter: October 4, 2026

Oct 5, 02:00 PDT
Completed - The scheduled maintenance has been completed.

Oct 4, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Aug 31, 09:06 PDT
Scheduled - Zoom will perform service maintenance at SJC Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.

Oct 05, 2026

09:00

Resolved Minor

Zoom Phone Maintenance - US East (IAD9 / IAD10) Data Center: October 2, 2026

Oct 4, 21:30 PDT
Completed - The scheduled maintenance has been completed.

Oct 2, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 10, 11:40 PDT
Scheduled - Zoom will perform service maintenance at our US East (IAD9 / IAD10)) Data Center starting at 5:00 PM Pacific on October 2nd, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the other side sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. …

Oct 05, 2026

04:30

Resolved Minor

Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01.

Oct 4, 17:41 PDT
Resolved - This incident has been resolved and the affected services have been restored.

Oct 4, 17:00 PDT
Monitoring - The issue affecting Zoom Rooms Management and Workspaces Management has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Oct 4, 16:50 PDT
Identified - We have identified the service degradation with Zoom Rooms Management and Workspaces Management.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank …

Oct 05, 2026

00:41

Resolved Minor

Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region

Oct 4, 01:20 PDT
Resolved - This incident has been resolved and the affected services have been restored.

Oct 4, 01:05 PDT
Monitoring - On 10/04/2026, Between 06:36 UTC to 07:30 UTC, A subset of users may have experienced issues with inbound and outbound calls of Zoom Phone and Contact Center in North America region.

This incident has been resolved and the affected services have been restored.

Oct 04, 2026

08:20

Resolved Minor

Service degradation affecting Developer Documentation Website

Oct 3, 11:43 PDT
Resolved - This incident has been resolved and the affected services have been restored.

Oct 3, 11:18 PDT
Monitoring - The service degradation with Developer Documentation Website has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Oct 3, 10:15 PDT
Identified - We have successfully identified the root cause affecting users ability to access documentation from the Developer Documentation Website.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is …

Oct 03, 2026

18:43

Resolved Minor

Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events

Oct 1, 10:53 PDT
Resolved - This incident has been resolved.

Oct 1, 09:49 PDT
Update - On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events.

This incident has been resolved and the affected services have been restored.

Oct 1, 09:08 PDT
Monitoring - On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom …

Oct 01, 2026

17:53

Resolved Minor

Service Degradation Affecting Zoom for Google Workspace Add-On

Oct 1, 09:21 PDT
Resolved - This incident has been resolved and the affected services have been restored.

Oct 1, 09:05 PDT
Monitoring - The issue preventing users ability to add Zoom app in Google Calendar Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Oct 1, 08:07 PDT
Update - Our team continue to work on a resolution with our partner, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

…

Oct 01, 2026

16:21

Resolved Minor

Zoom Phone Maintenance - EU01 - AMS2 Data Center: September 28, 2026

Sep 30, 11:04 PDT
Completed - This maintenance has been completed.

Sep 28, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 10, 13:43 PDT
Scheduled - Zoom will perform service maintenance at our EU01-AMS2 Data Center starting at 9:00 AM Pacific on September 28, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the EU01-FRA2 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system …

Sep 30, 2026

18:04

Resolved Minor

Service Degradation Affecting Zoom Phone in the EU01 cluster.

Sep 29, 18:20 PDT
Resolved - This incident has been resolved.

Sep 29, 18:07 PDT
Monitoring - On 09/29/2026 - 09/30/2026, Between 21:08 UTC to 00:44 UTC, A subset of users may have experienced issues with Zoom Phone in the EU01 cluster.

This incident has been resolved and the affected services have been restored.

Sep 30, 2026

01:20

Resolved Minor

Announcing Updated IP Address Ranges: September 28, 2026 (No Operational Impact)

Sep 29, 00:00 PDT
Completed - The scheduled maintenance has been completed.

Sep 28, 23:59 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Aug 28, 09:59 PDT
Scheduled - The published IP range for Zoom Meeting and Zoom Phone services has been updated from 192.204.12.0/22 to 192.204.12.0/23. We recommend that network administrators, with Zoom-specific firewall or network rules, update their systems as soon as possible in preparation.

Mask change for Zoom Phone and Zoom Meetings service:
192.204.12.0/22 changed to 192.204.12.0/23

In addition, Zoom has updated the published IP range files …

Sep 29, 2026

07:00

Resolved Minor

Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips.

Sep 28, 16:35 PDT
Resolved - This incident has been resolved and the affected services have been restored.

Sep 28, 16:23 PDT
Monitoring - The service degradation affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Sep 28, 15:15 PDT
Investigating - We are currently investigating a service degradation with Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips.

Our team is actively working to identify the impact …

Sep 28, 2026

23:35

Resolved Minor

Network Maintenance in SJC Datacenter: September 27, 2026

Sep 28, 02:00 PDT
Completed - The scheduled maintenance has been completed.

Sep 27, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Aug 31, 00:47 PDT
Scheduled - Zoom will perform service maintenance at SJC Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.

Sep 28, 2026

09:00

Resolved Minor

Scheduled Update to Prompt Track Versions for Zoom Clients: September 27, 2026 (No Operational Impact)

Sep 27, 21:00 PDT
Completed - The scheduled maintenance has been completed.

Sep 27, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 17, 16:40 PDT
Scheduled - Zoom will be updating the Prompt track versions for Zoom clients on 9/27/2026.

Slow channel updates:

Windows: 7.1.9

macOS: 7.1.9

Linux: 7.1.9

For more information, such as specific versions, please refer to the Zoom Minimum, Prompted, and Slow/Fast Update Versions support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061900

Sep 28, 2026

04:00