Twilio

THIS IS A SCHEDULED EVENT Nov 23, 20:00 PST  -  Nov 24, 00:00 PST

Oct 20, 19:20 PDT
Scheduled -

Twilio is conducting a planned maintenance from 23 November 2026 at 20:00 PST until 24 November 2026 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.

THIS IS A SCHEDULED EVENT Nov 18, 21:00 PST  -  Nov 19, 03:00 PST

Sep 30, 16:04 PDT
Scheduled -

Our SMS carrier partner in the United States is conducting a planned maintenance from 18 November 2026 at 21:00 PST until 19 November 2026 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via subset of United States long codes.

THIS IS A SCHEDULED EVENT Nov 18, 20:00 PST  -  Nov 19, 00:00 PST

Oct 20, 19:19 PDT
Scheduled -

Twilio is conducting a planned maintenance from 18 November 2026 at 20:00 PST until 19 November 2026 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.

THIS IS A SCHEDULED EVENT Nov 16, 21:00 PST  -  Nov 17, 03:00 PST

Sep 30, 13:34 PDT
Scheduled -

Our SMS carrier partner in the United States is conducting a planned maintenance from 16 November 2026 at 21:00 PST until 17 November 2026 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via subset of United States long codes.

THIS IS A SCHEDULED EVENT Nov 11, 20:00 PST  -  Nov 12, 00:00 PST

Oct 20, 19:19 PDT
Scheduled -

Twilio is conducting a planned maintenance from 11 November 2026 at 20:00 PST until 12 November 2026 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via subset of long codes, short codes and toll free numbers.

THIS IS A SCHEDULED EVENT Nov 4, 22:00 PST  -  Nov 5, 00:00 PST

Oct 23, 04:36 PDT
Scheduled -

Our MMS carrier partner in the United States is conducting a planned maintenance from 04 November 2026 at 22:00 PST until 05 November 2026 at 00:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to United States handsets via subset of United States short codes.

THIS IS A SCHEDULED EVENT Nov 4, 21:00 PST  -  Nov 5, 00:00 PST

Oct 26, 08:14 PDT
Scheduled -

The SFR network in France is conducting a planned maintenance from 04 November 2026 at 21:00 PST until 05 November 2026 at 00:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to SFR France handsets.

THIS IS A SCHEDULED EVENT Nov 4, 20:00 PST  -  Nov 5, 00:00 PST

Oct 20, 17:17 PDT
Scheduled -

Twilio is conducting a planned maintenance from 04 November 2026 at 20:00 PST until 05 November 2026 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.

THIS IS A SCHEDULED EVENT Nov 4, 14:00 - 16:00 PST

Oct 26, 16:45 PDT
Scheduled - In order to increase the stability and scalability of our systems, we are performing maintenance on our infrastructure on November 4, 2026 from 14:00 until 16:00 PST. During this time customers may be temporarily unable to manage Mail Settings (Address Allow List, Bounce Purge, Event Notification, Footer, Forward Bounce, Forward Spam or Legacy Email Template) or related Tracking Settings, Event Webhook and Inbound Parse settings. Reading existing settings will function as normally. This maintenance does not impact mail send. Thank you for …

THIS IS A SCHEDULED EVENT Nov 3, 00:00 - 01:00 PST

Oct 23, 04:34 PDT
Scheduled -

Our SMS carrier partner in the United States is conducting a planned maintenance from 03 November 2026 at 00:00 PST until 03 November 2026 at 01:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to United States handsets via subset of United States short codes.

THIS IS A SCHEDULED EVENT Nov 2, 13:00 - 19:00 PST

Oct 14, 19:45 PDT
Scheduled -

The Vodafone network in Qatar is conducting a planned maintenance from 02 November 2026 at 13:00 PST until 02 November 2026 at 19:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Vodafone Qatar handsets.

THIS IS A SCHEDULED EVENT Nov 2, 11:00 - 17:01 PST

Oct 26, 06:38 PDT
Scheduled -

Our SMS carrier partner in India, Nepal, Egypt, Sri Lanka, Ethiopia, Colombia, Tunisia and the United Arab Emirates is conducting a planned maintenance from 02 November 2026 at 11:00 PST until 02 November 2026 at 17:01 PST. During the maintenance window, there could be intermittent delays delivering SMS to India, Nepal, Egypt, Sri Lanka, Ethiopia, Colombia, Tunisia and United Arab Emirates handsets.

THIS IS A SCHEDULED EVENT Nov 2, 09:00 - 14:00 PST

Oct 22, 22:28 PDT
Scheduled -

The Singtel network in Singapore is conducting a planned maintenance from 02 November 2026 at 09:00 PST until 02 November 2026 at 14:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Singtel Singapore handsets.

THIS IS A SCHEDULED EVENT Oct 29, 13:00 - 14:00 PDT

Oct 26, 06:48 PDT
Scheduled -

The Gazprombank Mobile network in Russia is conducting a planned maintenance from 29 October 2026 at 13:00 PDT until 29 October 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Gazprombank Mobile Russia handsets.

THIS IS A SCHEDULED EVENT Oct 29, 12:00 - 13:00 PDT

Oct 15, 04:17 PDT
Scheduled -

Our SMS carrier partner in Japan is conducting a planned maintenance from 29 October 2026 at 12:00 PDT until 29 October 2026 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to NTT docomo Japan handsets.

THIS IS A SCHEDULED EVENT Oct 29, 00:00 - 04:00 PDT

Oct 26, 02:59 PDT
Scheduled -

Our carrier partner Three United Kingdom is conducting a planned maintenance from 29 October 2026 at 00:00 PDT until 29 October 2026 at 04:00 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.

Impacted Products: Lookup SIM Swap, Legacy Identity MatchAndAttributes

THIS IS A SCHEDULED EVENT Oct 28, 21:00 - 22:00 PDT

Oct 19, 23:06 PDT
Scheduled -

The Verizon network in the United States is conducting a planned maintenance from 28 October 2026 at 21:00 PDT until 28 October 2026 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Verizon United States handsets.

THIS IS A SCHEDULED EVENT Oct 28, 21:00 - 22:30 PDT

Oct 26, 15:03 PDT
Update - This maintenance has been rescheduled. We are upgrading our infrastructure on October 28 2026, from 21:00 to 22:30 PDT to enhance system stability and scalability.

During this window customers may experience delays impacting the following functionalities:
- Email delivery for new sign-ups and upgraded accounts
- Account configuration and settings updates
- Processing of group unsubscribes
- Dedicated IP and IP pool changes

System functionality will resume normally once maintenance concludes. Thank you for your patience.

Oct 23, 15:57 PDT
Scheduled - We are upgrading our …

THIS IS A SCHEDULED EVENT Oct 28, 21:00 PDT  -  Oct 29, 01:00 PDT

Oct 26, 16:08 PDT
Scheduled -

Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 28 October 2026 at 21:00 PDT until 29 October 2026 at 01:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from United States handsets via subset of United States short codes.

THIS IS A SCHEDULED EVENT Oct 28, 20:00 PDT  -  Oct 29, 00:00 PDT

Sep 4, 00:24 PDT
Scheduled -

Twilio is conducting a planned maintenance from 28 October 2026 at 20:00 PDT until 29 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.

THIS IS A SCHEDULED EVENT Oct 28, 20:00 PDT  -  Oct 29, 00:00 PDT

Sep 29, 08:15 PDT
Scheduled -

Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 28 October 2026 at 20:00 PDT until 29 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to United States handsets via subset of United States long codes.

THIS IS A SCHEDULED EVENT Oct 28, 20:00 - 21:00 PDT

Oct 27, 09:58 PDT
Scheduled -

The MTS network in Russia is conducting a planned maintenance from 28 October 2026 at 20:00 PDT until 28 October 2026 at 21:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MTS Russia handsets.

THIS IS A SCHEDULED EVENT Oct 28, 14:00 - 18:00 PDT

Oct 26, 23:42 PDT
Scheduled -

The Sberbank Mobile network in Russia is conducting a planned maintenance from 28 October 2026 at 14:00 PDT until 28 October 2026 at 18:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Sberbank Mobile Russia handsets.

THIS IS A SCHEDULED EVENT Oct 28, 13:00 - 17:00 PDT

Oct 2, 07:46 PDT
Scheduled -

The Tele2 network in Russia is conducting a planned maintenance from 28 October 2026 at 13:00 PDT until 28 October 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.

THIS IS A SCHEDULED EVENT Oct 28, 13:00 - 17:00 PDT

Oct 27, 05:14 PDT
Scheduled -

The Beeline network in Russia is conducting a planned maintenance from 28 October 2026 at 13:00 PDT until 28 October 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.

THIS IS A SCHEDULED EVENT Oct 28, 04:00 - 06:00 PDT

Oct 21, 10:05 PDT
Scheduled -

Our SMS carrier partner in France is conducting a planned maintenance from 28 October 2026 at 04:00 PDT until 28 October 2026 at 06:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from France handsets.

THIS IS A SCHEDULED EVENT Oct 27, 23:00 PDT  -  Oct 28, 01:00 PDT

Oct 26, 18:50 PDT
Scheduled -

Our SMS carrier partner in Mexico is conducting a planned maintenance from 27 October 2026 at 23:00 PDT until 28 October 2026 at 01:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Mexico handsets.

THIS IS A SCHEDULED EVENT Oct 27, 21:00 PDT  -  Oct 28, 02:00 PDT

Oct 19, 21:29 PDT
Scheduled -

The Verizon network in the United States is conducting a planned maintenance from 27 October 2026 at 21:00 PDT until 28 October 2026 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Verizon United States handsets.

THIS IS A SCHEDULED EVENT Oct 27, 20:00 - 22:00 PDT

Oct 23, 03:40 PDT
Scheduled -

Our SMS carrier partner in Spain is conducting an emergency maintenance from 27 October 2026 at 20:00 PDT until 27 October 2026 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Spain handsets.

THIS IS A SCHEDULED EVENT Oct 27, 20:00 - 21:30 PDT

Oct 26, 11:41 PDT
Scheduled -

The MTS network in Russia is conducting a planned maintenance from 27 October 2026 at 20:00 PDT until 27 October 2026 at 21:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MTS Russia handsets.

THIS IS A SCHEDULED EVENT Oct 27, 15:00 - 16:30 PDT

Oct 21, 13:43 PDT
Scheduled -

Our SMS carrier partner in Portugal is conducting a planned maintenance from 27 October 2026 at 15:00 PDT until 27 October 2026 at 16:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Portugal handsets.

THIS IS A SCHEDULED EVENT Oct 27, 15:00 - 20:00 PDT

Oct 26, 10:12 PDT
Scheduled -

The MTN network in South Sudan is conducting a planned maintenance from 27 October 2026 at 15:00 PDT until 27 October 2026 at 20:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MTN South Sudan handsets.

THIS IS A SCHEDULED EVENT Oct 27, 12:00 - 16:00 PDT

Oct 26, 06:49 PDT
Scheduled -

The Tele2 network in Russia is conducting a planned maintenance from 27 October 2026 at 12:00 PDT until 27 October 2026 at 16:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.

THIS IS A SCHEDULED EVENT Oct 27, 10:00 - 13:00 PDT

Oct 23, 02:50 PDT
Scheduled -

The XL Axiata network in Indonesia is conducting a planned maintenance from 27 October 2026 at 10:00 PDT until 27 October 2026 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to XL Axiata Indonesia handsets.

THIS IS A SCHEDULED EVENT Oct 26, 19:00 PDT  -  Oct 27, 04:00 PDT

Oct 20, 16:04 PDT
Scheduled -

Our service partner is conducting a planned maintenance from 26 October 2026 at 19:00 PDT until 27 October 2026 at 04:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carriers and country: AT&T Mobility United States, Sprint United States, T-Mobile United States, Verizon Wireless United States.

Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes

THIS IS A SCHEDULED EVENT Oct 26, 13:00 - 17:00 PDT

Oct 2, 07:46 PDT
Scheduled -

The Tele2 network in Russia is conducting a planned maintenance from 26 October 2026 at 13:00 PDT until 26 October 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.

THIS IS A SCHEDULED EVENT Oct 26, 11:20 - 14:00 PDT

Oct 20, 06:49 PDT
Scheduled -

The Sotovaja Svjaz MOTIV network in Russia is conducting a planned maintenance from 26 October 2026 at 11:20 PDT until 26 October 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Sotovaja Svjaz MOTIV Russia handsets.

THIS IS A SCHEDULED EVENT Oct 26, 10:00 - 14:00 PDT

Oct 22, 01:52 PDT
Scheduled -

The StarHub network in Singapore is conducting a planned maintenance from 26 October 2026 at 10:00 PDT until 26 October 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to StarHub Singapore handsets.

THIS IS A SCHEDULED EVENT Oct 25, 19:00 PDT  -  Oct 26, 05:00 PDT

Oct 22, 15:05 PDT
Scheduled -

The T-Mobile network in the United States is conducting a planned maintenance from 25 October 2026 at 19:00 PDT until 26 October 2026 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.

THIS IS A SCHEDULED EVENT Oct 25, 12:00 - 14:00 PDT

Oct 9, 10:19 PDT
Scheduled -

The Globe Telecom network in the Philippines is conducting a planned maintenance from 25 October 2026 at 12:00 PDT until 25 October 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Globe Telecom Philippines handsets.

THIS IS A SCHEDULED EVENT Oct 24, 16:00 - 20:00 PDT

Oct 8, 13:34 PDT
Scheduled - We will be performing a scheduled maintenance on the Marketing Campaigns Stats database on Saturday, October 24, 2026 from 16:00 until 20:00 PDT. During this time, incoming Single Send and Automation statistics will be delayed. Requests for Marketing Campaigns stats will also be temporarily unavailable while we perform the maintenance. This does not impact mail send. Thank you for your patience during this maintenance.

THIS IS A SCHEDULED EVENT Oct 24, 14:00 - 16:00 PDT

Oct 15, 16:07 PDT
Update - This maintenance has been rescheduled. In order to increase the stability and scalability of our systems, we are performing a maintenance on our infrastructure on October 24, 2026 from 14:00 until 16:00 PDT. During this time, customers may experience issues with public endpoints for blocks and delays to updating block lists. Mail sending functionality will remain fully operational. Thank you for your patience through this maintenance.

Oct 5, 13:19 PDT
Scheduled - In order to increase the stability and scalability …

Oct 23, 01:36 PDT
Resolved - This incident has been resolved. MMS delivery from Australian network subscribers to Twilio Australia Phone Numbers is operating as expected within documented specifications. Media attachments under 1MB continue to deliver normally. Attachments exceeding 1MB remain subject to carrier constraints and best-effort delivery. We recommend keeping all media payloads under 1MB to ensure consistent delivery.

Oct 14, 00:19 PDT
Update - Our team continues to investigate MMS delivery issues from a subset of Australian network subscribers to Twilio Australia Phone Numbers. Media within our documented limit (<1MB) is delivering as intended. Media …

Oct 23, 01:19 PDT
Identified - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Telecall network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Oct 23, 01:05 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Telecall network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more …

Oct 23, 00:30 PDT
Completed - The scheduled maintenance has been completed.

Oct 22, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 22, 09:11 PDT
Scheduled -

Our SMS carrier partner in Italy is conducting a planned maintenance from 22 October 2026 at 23:30 PDT until 23 October 2026 at 00:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Italy handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.

Oct 22, 23:57 PDT
Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Claro network subscribers in Colombia is operating normally.

Oct 22, 21:56 PDT
Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Claro network subscribers in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Oct 22, 21:36 PDT
Identified - Twilio customers may be experiencing SMS delivery delays from a subset …

Oct 22, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 22, 13:34 PDT
Scheduled -

Our SMS carrier partner in Brazil is conducting a planned maintenance from 22 October 2026 at 22:00 PDT until 22 October 2026 at 23:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Brazil handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.

Oct 22, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 22, 04:30 PDT
Scheduled -

The Tele2 network in Kazakhstan is conducting a planned maintenance from 22 October 2026 at 15:00 PDT until 22 October 2026 at 21:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Kazakhstan handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.

Oct 22, 13:10 PDT
Resolved - We are no longer experiencing the issue affecting one-time passcode verification calls for Hosted Numbers. This incident has been resolved.

Oct 22, 12:41 PDT
Monitoring - We are seeing recovery for the issue affecting one-time passcode verification calls for Hosted Numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Oct 22, 10:48 PDT
Identified - We have identified the cause of an issue affecting one-time passcode verification calls for Hosted …

Oct 22, 13:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 19, 20:06 PDT
Scheduled -

The Gazprombank Mobile network in Russia is conducting a planned maintenance from 22 October 2026 at 13:00 PDT until 22 October 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Gazprombank Mobile Russia handsets.

THIS IS A SCHEDULED EVENT Oct 22, 13:00 - 17:00 PDT

Oct 21, 05:39 PDT
Scheduled -

The MegaFon network in Russia is conducting a planned maintenance from 22 October 2026 at 13:00 PDT until 22 October 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.

THIS IS A SCHEDULED EVENT Oct 22, 11:30 - 14:30 PDT

Oct 15, 07:25 PDT
Scheduled -

Our SMS carrier partner in India, the United Arab Emirates and Pakistan is conducting a planned maintenance from 22 October 2026 at 11:30 PDT until 22 October 2026 at 14:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from India, United Arab Emirates and Pakistan handsets.

THIS IS A SCHEDULED EVENT Oct 22, 08:00 - 10:00 PDT

Oct 19, 16:09 PDT
Scheduled -

The Globe Telecom network in the Philippines is conducting a planned maintenance from 22 October 2026 at 08:00 PDT until 22 October 2026 at 10:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Globe Telecom Philippines handsets.

THIS IS A SCHEDULED EVENT Oct 21, 23:00 PDT  -  Oct 22, 03:00 PDT

Oct 20, 16:03 PDT
Scheduled -

Our MMS carrier partner in the United States is conducting a planned maintenance from 21 October 2026 at 23:00 PDT until 22 October 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from United States handsets via subset of United States short codes.

THIS IS A SCHEDULED EVENT Oct 21, 22:00 - 23:30 PDT

Sep 15, 15:09 PDT
Scheduled - Twilio will conduct infrastructure maintenance on the San Jose (US2) PoP on October 21, 2026, from 10:00pm PDT until 11:30pm PDT. Overall service impact is expected to be minimal. However, there could be intermittent message delivery failures and delivery delays during traffic re-convergence for traffic routing to and from Twilio’s US2/San Jose edge location.

THIS IS A SCHEDULED EVENT Oct 21, 20:00 PDT  -  Oct 22, 00:00 PDT

Sep 4, 00:24 PDT
Scheduled -

Twilio is conducting a planned maintenance from 21 October 2026 at 20:00 PDT until 22 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.

THIS IS A SCHEDULED EVENT Oct 21, 20:00 PDT  -  Oct 22, 00:00 PDT

Sep 28, 11:56 PDT
Scheduled -

Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 21 October 2026 at 20:00 PDT until 22 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from United States handsets via United States long codes.

THIS IS A SCHEDULED EVENT Oct 21, 20:00 - 23:00 PDT

Oct 21, 00:13 PDT
Scheduled -

Our carrier partner Verizon Wireless United States is conducting a planned maintenance from 21 October 2026 at 20:00 PDT until 21 October 2026 at 23:00 PDT. During the maintenance window, there could be intermittent API request failures for Verizon Wireless United States customers.

Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Legacy Identity MatchAndAttributes

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.

THIS IS A SCHEDULED EVENT Oct 21, 14:00 - 17:00 PDT

Oct 20, 05:00 PDT
Scheduled -

The Beeline network in Russia is conducting a planned maintenance from 21 October 2026 at 14:00 PDT until 21 October 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.

THIS IS A SCHEDULED EVENT Oct 21, 13:00 - 17:00 PDT

Oct 2, 07:46 PDT
Scheduled -

The Tele2 network in Russia is conducting a planned maintenance from 21 October 2026 at 13:00 PDT until 21 October 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.

THIS IS A SCHEDULED EVENT Oct 21, 11:20 - 14:00 PDT

Oct 20, 08:43 PDT
Scheduled -

The Sotovaja Svjaz MOTIV network in Russia is conducting a planned maintenance from 21 October 2026 at 11:20 PDT until 21 October 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Sotovaja Svjaz MOTIV Russia handsets.

THIS IS A SCHEDULED EVENT Oct 21, 11:00 - 15:00 PDT

Oct 16, 08:05 PDT
Scheduled -

The Celcom and DiGi networks in Malaysia are conducting a planned maintenance from 21 October 2026 at 11:00 PDT until 21 October 2026 at 15:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Celcom and DiGi Malaysia handsets.

THIS IS A SCHEDULED EVENT Oct 21, 09:00 - 15:00 PDT

Oct 16, 13:38 PDT
Scheduled -

The DiGi and Celcom networks in Malaysia are conducting a planned maintenance from 21 October 2026 at 09:00 PDT until 21 October 2026 at 15:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from DiGi and Celcom Malaysia handsets.

THIS IS A SCHEDULED EVENT Oct 21, 09:00 - 15:00 PDT

Oct 19, 23:04 PDT
Scheduled -

The Celcom and DiGi networks in Malaysia are conducting a planned maintenance from 21 October 2026 at 09:00 PDT until 21 October 2026 at 15:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Celcom and DiGi Malaysia handsets.

THIS IS A SCHEDULED EVENT Oct 21, 00:00 - 01:00 PDT

Oct 19, 21:02 PDT
Scheduled -

Our SMS carrier partner in Venezuela is conducting a planned maintenance from 21 October 2026 at 00:00 PDT until 21 October 2026 at 01:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Digitel Venezuela handsets.

THIS IS A SCHEDULED EVENT Oct 20, 21:30 - 23:00 PDT

Oct 14, 05:22 PDT
Scheduled - Our carrier partner Three United Kingdom is conducting a planned maintenance from 20 October 2026 at 21:30 PDT until 20 October 2026 at 23:00 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.

Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes

THIS IS A SCHEDULED EVENT Oct 20, 20:00 PDT  -  Oct 21, 04:00 PDT

Oct 19, 14:59 PDT
Scheduled -

The T-Mobile network in the United States is conducting a planned maintenance from 20 October 2026 at 20:00 PDT until 21 October 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.

THIS IS A SCHEDULED EVENT Oct 20, 15:30 - 16:30 PDT

Oct 11, 15:28 PDT
Scheduled - Twilio will conduct infrastructure maintenance on the London (IE1) PoP on October 20, 2026, from 3:30pm PDT until 4:30pm PDT. Overall service impact is expected to be minimal. However, there could be intermittent message delivery failures and delivery delays during traffic reconvergence for traffic routing to and from Twilio’s IE1/London edge location.

THIS IS A SCHEDULED EVENT Oct 20, 14:00 - 18:00 PDT

Oct 19, 15:01 PDT
Scheduled -

Our MMS carrier partner in the United States is conducting a planned maintenance from 20 October 2026 at 14:00 PDT until 20 October 2026 at 18:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from United States handsets via United States short codes.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.

THIS IS A SCHEDULED EVENT Oct 20, 11:00 - 12:00 PDT

Oct 19, 08:13 PDT
Scheduled -

Our SMS carrier partner in the United States is conducting a planned maintenance from 20 October 2026 at 11:00 PDT until 20 October 2026 at 12:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to United States handsets via United States short codes.

THIS IS A SCHEDULED EVENT Oct 20, 10:00 - 14:00 PDT

Oct 19, 15:28 PDT
Scheduled -

Our SMS carrier partner in Vietnam is conducting a planned maintenance from 20 October 2026 at 10:00 PDT until 20 October 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Viettel Mobile Vietnam handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.

THIS IS A SCHEDULED EVENT Oct 20, 04:00 - 08:00 PDT

Oct 7, 03:25 PDT
Scheduled -

Our SMS carrier partner in Australia is conducting a planned maintenance from 20 October 2026 at 04:00 PDT until 20 October 2026 at 08:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Australia handsets.

THIS IS A SCHEDULED EVENT Oct 20, 03:00 - 07:00 PDT

Oct 19, 07:45 PDT
Scheduled -

Our MMS carrier partner in the United States is conducting a planned maintenance from 20 October 2026 at 03:00 PDT until 20 October 2026 at 07:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to United States handsets via United States short codes.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.

THIS IS A SCHEDULED EVENT Oct 20, 02:00 - 04:00 PDT

Oct 8, 14:15 PDT
Scheduled -

A subset of small networks in the US are conducting a planned maintenance from 20 October 2026 at 02:00 PDT until 20 October 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to small US carriers handsets.

THIS IS A SCHEDULED EVENT Oct 19, 15:00 - 21:00 PDT

Oct 19, 04:39 PDT
Scheduled -

The Tele2 network in Russia is conducting a planned maintenance from 19 October 2026 at 15:00 PDT until 19 October 2026 at 21:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.

THIS IS A SCHEDULED EVENT Oct 19, 13:00 - 17:00 PDT

Oct 2, 07:45 PDT
Scheduled -

The Tele2 network in Russia is conducting a planned maintenance from 19 October 2026 at 13:00 PDT until 19 October 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.

THIS IS A SCHEDULED EVENT Oct 19, 10:00 - 15:00 PDT

Oct 18, 22:07 PDT
Scheduled -

The Indosat network in Indonesia is conducting a planned maintenance from 19 October 2026 at 10:00 PDT until 19 October 2026 at 15:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Indosat Indonesia handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.

Oct 19, 03:45 PDT
Update - Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Oct 19, 03:26 PDT
Update - Twilio customers may be experiencing voice call failures from network subscribers to Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Oct 19, …

Oct 19, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 16, 15:53 PDT
Update -

The T-Mobile network in the United States is conducting a planned maintenance from 18 October 2026 at 21:00 PDT until 19 October 2026 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.

Oct 15, 14:19 PDT
Scheduled -

The T-Mobile network in the United States is conducting a …

Oct 18, 22:00 PDT
Completed - This maintenance is canceled,

Oct 18, 08:35 PDT
Scheduled -

Our Voice carrier partner in Bulgaria, Croatia, Norway, France, Hungary, Estonia, the Netherlands, Sweden, Denmark, Austria, Kenya and the United Kingdom is conducting a planned maintenance from 19 October 2026 at 18:00 PDT until 19 October 2026 at 23:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures to Twilio Bulgaria, Croatia, Norway, France, Hungary, Estonia, Netherlands, Sweden, Denmark, Austria, Kenya and United Kingdom phone numbers.

THIS IS A SCHEDULED EVENT Oct 18, 15:00 - 19:30 PDT

Oct 2, 08:39 PDT
Scheduled -

Our carrier partner EE United Kingdom is conducting a planned maintenance from 18 October 2026 at 15:00 PDT until 18 October 2026 at 19:30 PDT. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers.

Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes

THIS IS A SCHEDULED EVENT Oct 18, 12:00 - 14:00 PDT

Oct 9, 10:18 PDT
Scheduled -

The Globe Telecom network in the Philippines is conducting a planned maintenance from 18 October 2026 at 12:00 PDT until 18 October 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Globe Telecom Philippines handsets.

THIS IS A SCHEDULED EVENT Oct 17, 14:00 - 16:00 PDT

Oct 6, 07:32 PDT
Scheduled - In order to increase the stability and scalability of our systems, we are performing a maintenance on our infrastructure on October 17, 2026 from 2PM-4PM PT.

During this time, customers may experience issues with public endpoints for blocks and delays to updating block lists.

Mail sending functionality will remain fully operational.

Thank you for your patience through this maintenance.

THIS IS A SCHEDULED EVENT Oct 17, 14:00 - 16:00 PDT

Oct 13, 16:45 PDT
Scheduled - In order to increase the stability and scalability of our systems, we are performing a maintenance on our infrastructure on October 17, 2026 from 14:00 until 16:00 PDT. During this time, customers may experience issues with public endpoints for bounces, and delays updating bounce lists. Mail sending functionality will remain fully operational. Thank you for your patience through this maintenance.

THIS IS A SCHEDULED EVENT Oct 16, 14:45 - 21:15 PDT

Oct 15, 00:14 PDT
Scheduled -

Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 16 October 2026 at 14:45 PDT until 16 October 2026 at 21:15 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.

Impacted Products: Legacy Identity MatchAndAttributes, Lookup Identity Match

THIS IS A SCHEDULED EVENT Oct 16, 14:00 - 22:00 PDT

Jul 29, 00:27 PDT
Scheduled - Twilio will perform scheduled network maintenance in our IE1 region during an 8-hour window from 16 October 2026 at 14:00 PDT to 16 October 2026 at 22:00 PDT.

During this window, customers may experience a brief service interruption of up to 90 seconds affecting the following:

Interconnected Customers: All IE1 interconnected customers will experience a brief interconnection service interruption of up to 90 seconds. During this maintenance, the following Twilio services may be impacted if they are using the IE1 interconnection:SIP Interface,Elastic SIP Trunking,WebRTC …

THIS IS A SCHEDULED EVENT Oct 15, 21:00 PDT  -  Oct 16, 01:00 PDT

Oct 7, 13:42 PDT
Scheduled -

Our service partner is conducting a planned maintenance from 15 October 2026 at 21:00 PDT until 16 October 2026 at 01:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carriers and country: Rogers Canada, Telus Canada, Bell Canada.

Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes, Lookup SIM Swap, Lookup Line Type Intelligence [Twilio API]

THIS IS A SCHEDULED EVENT Oct 15, 14:00 - 17:00 PDT

Oct 13, 05:34 PDT
Scheduled -

The Beeline network in Russia is conducting a planned maintenance from 15 October 2026 at 14:00 PDT until 15 October 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.

THIS IS A SCHEDULED EVENT Oct 15, 10:00 - 14:00 PDT

Oct 13, 02:44 PDT
Scheduled -

Our SMS carrier partner in Vietnam is conducting a planned maintenance from 15 October 2026 at 10:00 PDT until 15 October 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Vietnam handsets.

THIS IS A SCHEDULED EVENT Oct 14, 22:00 PDT  -  Oct 15, 04:00 PDT

Sep 4, 13:02 PDT
Scheduled -

Our SMS carrier partner in the United States and Canada is conducting a planned maintenance from 14 October 2026 at 22:00 PDT until 15 October 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States and Canada handsets via United States and Canada long codes.

THIS IS A SCHEDULED EVENT Oct 14, 21:00 PDT  -  Oct 15, 03:00 PDT

Sep 25, 15:05 PDT
Scheduled -

Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 14 October 2026 at 21:00 PDT until 15 October 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to United States handsets via subset of United States long codes.

THIS IS A SCHEDULED EVENT Oct 14, 20:00 PDT  -  Oct 15, 00:00 PDT

Sep 4, 00:23 PDT
Scheduled -

Twilio is conducting a planned maintenance from 14 October 2026 at 20:00 PDT until 15 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.

THIS IS A SCHEDULED EVENT Oct 14, 15:00 - 16:00 PDT

Oct 5, 07:26 PDT
Scheduled -

Our carrier partner Three United Kingdom is conducting a planned maintenance from 14 October 2026 at 15:00 PDT until 14 October 2026 at 16:00 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.

Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes

THIS IS A SCHEDULED EVENT Oct 14, 13:00 - 17:00 PDT

Oct 2, 07:43 PDT
Scheduled -

The Tele2 network in Russia is conducting a planned maintenance from 14 October 2026 at 13:00 PDT until 14 October 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.

THIS IS A SCHEDULED EVENT Oct 14, 13:00 - 18:00 PDT

Oct 6, 17:03 PDT
Scheduled -

The Vodacom network in South Africa is conducting a planned maintenance from 14 October 2026 at 13:00 PDT until 14 October 2026 at 18:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Vodacom South Africa handsets.

THIS IS A SCHEDULED EVENT Oct 13, 21:00 PDT  -  Oct 14, 03:00 PDT

Sep 25, 15:05 PDT
Scheduled -

Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 13 October 2026 at 21:00 PDT until 14 October 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to United States handsets via subset of United States long codes.

THIS IS A SCHEDULED EVENT Oct 13, 20:30 PDT  -  Oct 14, 00:30 PDT

Oct 7, 16:08 PDT
Scheduled -

A subset of small networks in the US are conducting a planned maintenance from 13 October 2026 at 20:30 PDT until 14 October 2026 at 00:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.

THIS IS A SCHEDULED EVENT Oct 13, 20:00 PDT  -  Oct 14, 00:00 PDT

Oct 7, 20:50 PDT
Scheduled -

A subset of small networks in the US are conducting a planned maintenance from 13 October 2026 at 20:00 PDT until 14 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.

THIS IS A SCHEDULED EVENT Oct 13, 13:00 - 19:00 PDT

Sep 23, 09:03 PDT
Scheduled -

Our Voice carrier partner in France is conducting a planned maintenance from 13 October 2026 at 13:00 PDT until 13 October 2026 at 19:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to subset of Twilio France toll free and landline phone numbers.

THIS IS A SCHEDULED EVENT Oct 12, 22:00 PDT  -  Oct 13, 04:00 PDT

Sep 4, 13:01 PDT
Scheduled -

Our SMS carrier partner in the United States and Canada is conducting a planned maintenance from 12 October 2026 at 22:00 PDT until 13 October 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States and Canada handsets via United States and Canada long codes.

THIS IS A SCHEDULED EVENT Oct 12, 21:00 PDT  -  Oct 13, 02:00 PDT

Sep 28, 16:39 PDT
Scheduled -

Our MMS carrier partner in the United States is conducting a planned maintenance from 12 October 2026 at 21:00 PDT until 13 October 2026 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from United States handsets via United States short codes.

THIS IS A SCHEDULED EVENT Oct 12, 20:00 PDT  -  Oct 13, 03:00 PDT

Sep 18, 16:00 PDT
Scheduled -

Our SMS carrier partner in the United States and Canada is conducting a planned maintenance from 12 October 2026 at 20:00 PDT until 13 October 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States and Canada handsets via subset of United States and Canada long codes.

THIS IS A SCHEDULED EVENT Oct 12, 13:00 - 19:00 PDT

Oct 2, 04:48 PDT
Scheduled -

The Etisalat network in the United Arab Emirates is conducting a planned maintenance from 12 October 2026 at 13:00 PDT until 12 October 2026 at 19:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Etisalat United Arab Emirates handsets.

THIS IS A SCHEDULED EVENT Oct 12, 13:00 - 17:00 PDT

Oct 2, 07:42 PDT
Scheduled -

The Tele2 network in Russia is conducting a planned maintenance from 12 October 2026 at 13:00 PDT until 12 October 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.

THIS IS A SCHEDULED EVENT Oct 10, 13:30 - 13:31 PDT

Oct 6, 07:10 PDT
Scheduled -

The Orange network in Romania is conducting a planned maintenance from 10 October 2026 at 13:30 PDT until 10 October 2026 at 13:31 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Orange Romania handsets.

THIS IS A SCHEDULED EVENT Oct 8, 13:00 - 17:00 PDT

Oct 5, 15:46 PDT
Scheduled -

The MegaFon network in Russia is conducting a planned maintenance from 08 October 2026 at 13:00 PDT until 08 October 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.

THIS IS A SCHEDULED EVENT Oct 7, 22:00 PDT  -  Oct 8, 04:00 PDT

Sep 4, 13:01 PDT
Scheduled -

Our SMS carrier partner in the United States and Canada is conducting a planned maintenance from 07 October 2026 at 22:00 PDT until 08 October 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States and Canada handsets via United States and Canada long codes.

THIS IS A SCHEDULED EVENT Oct 7, 21:00 PDT  -  Oct 8, 03:00 PDT

Sep 25, 16:02 PDT
Scheduled -

Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 07 October 2026 at 21:00 PDT until 08 October 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to United States handsets via subset of United States long codes.

THIS IS A SCHEDULED EVENT Oct 7, 20:00 PDT  -  Oct 8, 00:00 PDT

Sep 4, 00:12 PDT
Scheduled -

Twilio is conducting a planned maintenance from 07 October 2026 at 20:00 PDT until 08 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.

THIS IS A SCHEDULED EVENT Oct 7, 13:00 - 19:00 PDT

Sep 23, 04:50 PDT
Scheduled -

Our Voice carrier partner in France is conducting a planned maintenance from 07 October 2026 at 13:00 PDT until 07 October 2026 at 19:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio France mobile, toll free and landline phone numbers.

THIS IS A SCHEDULED EVENT Oct 7, 13:00 - 17:00 PDT

Oct 2, 07:42 PDT
Scheduled -

The Tele2 network in Russia is conducting a planned maintenance from 07 October 2026 at 13:00 PDT until 07 October 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.

THIS IS A SCHEDULED EVENT Oct 6, 14:00 PDT  -  Oct 7, 01:20 PDT

Oct 2, 07:36 PDT
Scheduled -

Our carrier partner EE United Kingdom is conducting a planned maintenance from 06 October 2026 at 14:00 PDT until 07 October 2026 at 01:20 PDT. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers.

Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes

THIS IS A SCHEDULED EVENT Oct 6, 02:00 - 04:00 PDT

Sep 25, 15:04 PDT
Scheduled -

A subset of small networks in the US are conducting a planned maintenance from 06 October 2026 at 02:00 PDT until 06 October 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.

THIS IS A SCHEDULED EVENT Oct 5, 22:00 PDT  -  Oct 6, 04:00 PDT

Sep 4, 13:01 PDT
Scheduled -

Our SMS carrier partner in the United States and Canada is conducting a planned maintenance from 05 October 2026 at 22:00 PDT until 06 October 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States and Canada handsets via subset of United States and Canada long codes.

THIS IS A SCHEDULED EVENT Oct 5, 21:00 PDT  -  Oct 6, 03:00 PDT

Sep 16, 15:17 PDT
Scheduled -

Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 05 October 2026 at 21:00 PDT until 06 October 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from United States handsets via subset of United States long codes.

THIS IS A SCHEDULED EVENT Oct 5, 14:00 - 16:00 PDT

Sep 30, 17:54 PDT
Scheduled - In order to increase the stability and scalability of our systems, we are performing an emergency maintenance on our suppressions infrastructure on October 5, 2026 from 14:00 PDT until 16:00 PDT. During this time customers may be temporarily unable to manage Unsubscribe Groups. Recipients unsubscribing may see delays. Global unsubscribes are not affected and will process normally. Thank you for your patience through this maintenance.

THIS IS A SCHEDULED EVENT Oct 5, 14:00 - 16:00 PDT

Oct 1, 07:07 PDT
Scheduled - In order to increase the stability and scalability of our systems, we are performing emergency maintenance on our infrastructure on October 5, 2026 from 2PM–4PM PT. During this time customers may be temporarily unable to manage Unsubscribe Groups. Recipients unsubscribing may see delays.

Global unsubscribes are not affected and will process normally.

Thank you for your patience through this maintenance.

THIS IS A SCHEDULED EVENT Oct 4, 17:00 - 23:00 PDT

Sep 24, 08:01 PDT
Scheduled -

Our SMS carrier partner in the Republic of the Congo is conducting a planned maintenance from 04 October 2026 at 17:00 PDT until 04 October 2026 at 23:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MTN Republic of the Congo handsets.

THIS IS A SCHEDULED EVENT Oct 2, 13:00 - 14:30 PDT

Sep 29, 04:26 PDT
Scheduled -

Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 02 October 2026 at 13:00 PDT until 02 October 2026 at 14:30 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.

Impacted Products: Lookup SIM Swap, Verify Silent Network Auth, Lookup Identity Match, Legacy Identity MatchAndAttributes

Oct 2, 04:20 PDT
Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Vodafone network subscribers in the Netherlands is operating normally.

Oct 2, 02:08 PDT
Update - We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Vodafone network subscribers in the Netherlands and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

Oct 2, 00:08 PDT
Monitoring - We have observed a recovery in SMS delivery from …

Oct 2, 03:46 PDT
Identified - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Telenet BidCo NV network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Oct 2, 03:35 PDT
Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Telenet BidCo NV network subscribers in Belgium. Our team is actively investigating this issue. We will provide …

Oct 2, 01:00 PDT
Completed - The scheduled maintenance has been completed.

Oct 1, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 30, 04:41 PDT
Scheduled -

The AT&T network in the United States is conducting an emergency maintenance from 01 October 2026 at 21:00 PDT until 02 October 2026 at 01:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T United States handsets when sending via long codes and short codes.

Oct 1, 23:56 PDT
Investigating - Twilio customers may be experiencing verification failures during API transactions for Silent Network Authentication (SNA) on AT&T in the United States. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 1 hour or as soon as more information becomes available.

Oct 1, 23:41 PDT
Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Jio network subscribers in India is operating normally.

Oct 1, 22:01 PDT
Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Jio network subscribers in India and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Oct 1, 19:06 PDT
Update - Twilio customers may be experiencing SMS delivery delays from a subset …

THIS IS A SCHEDULED EVENT Oct 1, 14:00 - 18:00 PDT

Sep 25, 06:46 PDT
Scheduled -

Our carrier partner EE United Kingdom is conducting a planned maintenance from 01 October 2026 at 14:00 PDT until 01 October 2026 at 18:00 PDT. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers.

Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes

THIS IS A SCHEDULED EVENT Oct 1, 14:00 - 16:00 PDT

Sep 28, 16:47 PDT
Scheduled - In order to increase the stability and scalability of our systems, we are performing emergency maintenance on our infrastructure on October 1, 2026 from 14:00–16:00 PDT. During this time customers may be temporarily unable to perform Sender Verification. These can be retried once maintenance is complete. Thank you for your patience through this maintenance.

THIS IS A SCHEDULED EVENT Oct 1, 12:00 - 13:30 PDT

Sep 23, 12:30 PDT
Scheduled -

The MegaFon network in Russia is conducting a planned maintenance from 01 October 2026 at 12:00 PDT until 01 October 2026 at 13:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.

THIS IS A SCHEDULED EVENT Sep 30, 22:00 PDT  -  Oct 1, 06:00 PDT

Sep 28, 09:41 PDT
Scheduled -

Our SMS carrier partner in the United States is conducting a planned maintenance from 30 September 2026 at 22:00 PDT until 01 October 2026 at 06:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets.

THIS IS A SCHEDULED EVENT Sep 30, 22:00 PDT  -  Oct 1, 00:00 PDT

Sep 30, 09:03 PDT
Scheduled -

Our SMS carrier partner in the United States is conducting an emergency maintenance from 30 September 2026 at 22:00 PDT until 01 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via subset of United States short codes.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.

THIS IS A SCHEDULED EVENT Sep 30, 20:00 PDT  -  Oct 1, 00:00 PDT

Aug 12, 11:57 PDT
Scheduled -

Twilio is conducting a planned maintenance from 30 September 2026 at 20:00 PDT until 01 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.

THIS IS A SCHEDULED EVENT Sep 30, 13:00 - 17:00 PDT

Sep 1, 07:31 PDT
Scheduled -

The Tele2 network in Russia is conducting a planned maintenance from 30 September 2026 at 13:00 PDT until 30 September 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.

THIS IS A SCHEDULED EVENT Sep 30, 13:00 - 18:00 PDT

Sep 18, 08:56 PDT
Scheduled -

Our Voice carrier partner in the Czech Republic is conducting a planned maintenance from 30 September 2026 at 13:00 PDT until 30 September 2026 at 18:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Czech Republic phone numbers.

THIS IS A SCHEDULED EVENT Sep 30, 13:00 - 19:00 PDT

Sep 24, 03:01 PDT
Scheduled - Our SMS carrier partner in the United Arab Emirates is conducting a planned maintenance from 30 September 2026 at 13:00 PDT until 30 September 2026 at 19:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to United Arab Emirates handsets.

THIS IS A SCHEDULED EVENT Sep 29, 21:30 - 22:30 PDT

Sep 23, 04:51 PDT
Scheduled -

Our carrier partner Three United Kingdom is conducting a planned maintenance from 29 September 2026 at 21:30 PDT until 29 September 2026 at 22:30 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.

Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes

THIS IS A SCHEDULED EVENT Sep 29, 08:00 PDT  -  Sep 30, 01:00 PDT

Sep 24, 03:24 PDT
Scheduled -

Our carrier partner EE United Kingdom is conducting a planned maintenance from 29 September 2026 at 08:00 PDT until 30 September 2026 at 01:00 PDT. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers.

Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes

THIS IS A SCHEDULED EVENT Sep 29, 08:00 PDT  -  Sep 30, 01:00 PDT

Sep 24, 06:37 PDT
Scheduled -

The T-Mobile / EE network in the United Kingdom is conducting a planned maintenance from 29 September 2026 at 08:00 PDT until 30 September 2026 at 01:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from T-Mobile / EE United Kingdom handsets.

THIS IS A SCHEDULED EVENT Sep 29, 06:00 - 07:00 PDT

Sep 10, 06:28 PDT
Scheduled -

Our SMS carrier partner in Japan is conducting a planned maintenance from 29 September 2026 at 06:00 PDT until 29 September 2026 at 07:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Japan handsets.

THIS IS A SCHEDULED EVENT Sep 28, 13:00 - 17:00 PDT

Sep 1, 07:30 PDT
Scheduled -

The Tele2 network in Russia is conducting a planned maintenance from 28 September 2026 at 13:00 PDT until 28 September 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.

THIS IS A SCHEDULED EVENT Sep 28, 12:00 - 13:30 PDT

Sep 23, 11:51 PDT
Scheduled -

The MegaFon network in Russia is conducting a planned maintenance from 28 September 2026 at 12:00 PDT until 28 September 2026 at 13:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.

THIS IS A SCHEDULED EVENT Sep 27, 21:00 PDT  -  Sep 28, 02:00 PDT

Sep 21, 20:48 PDT
Scheduled -

Our MMS carrier partner in the United States is conducting a planned maintenance from 27 September 2026 at 21:00 PDT until 28 September 2026 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from United States handsets via subset of United States short codes.

THIS IS A SCHEDULED EVENT Sep 27, 17:00 - 23:00 PDT

Sep 24, 08:00 PDT
Scheduled -

Our SMS carrier partner in the Republic of the Congo is conducting a planned maintenance from 27 September 2026 at 17:00 PDT until 27 September 2026 at 23:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MTN Republic of the Congo handsets.

THIS IS A SCHEDULED EVENT Sep 27, 12:00 - 14:00 PDT

Sep 4, 16:08 PDT
Scheduled -

The Globe Telecom network in the Philippines is conducting a planned maintenance from 27 September 2026 at 12:00 PDT until 27 September 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Globe Telecom Philippines handsets.

THIS IS A SCHEDULED EVENT Sep 27, 11:00 - 13:00 PDT

Sep 23, 05:21 PDT
Scheduled -

Our SMS carrier partner in Malaysia is conducting a planned maintenance from 27 September 2026 at 11:00 PDT until 27 September 2026 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Celcom Malaysia handsets via subset of Malaysia long codes.

THIS IS A SCHEDULED EVENT Sep 27, 11:00 - 13:00 PDT

Sep 23, 23:22 PDT
Scheduled -

The Yes 4G network in Malaysia is conducting a planned maintenance from 27 September 2026 at 11:00 PDT until 27 September 2026 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Yes 4G Malaysia handsets.