Gcore
Gcore
Major Outage
Last checked: Mar 10, 2026 08:27
Incident History (Last 30 Days)
Monitoring
Critical
[Scheduled] Streaming | Ashburn, Miami and Singapore Maintenance
Type: Maintenance Affected Components: Miami (MI2), Ashburn (ANX), Singapore (SGC) Mar 11, 05:00:00 GMT+0 - Identified - During this time period, our engineering team will be performing maintenance, which may result in the service unavailability of up to 30 seconds. We are undertaking these measures to enhance the overall reliability and stability of the service. While we aim to minimize disruption, you may experience brief service interruptions during this maintenance. Additional information about the impact: \- Live streams could be restarted once, \~10 sec downtime. \- Watching live streams could be interrupted for \~10 secs. We appreciate your understanding and …
Mar 11, 2026
05:00
Monitoring
Critical
[Scheduled] Streaming| Luxembourg and Amsterdam Maintenance
Type: Maintenance Affected Components: Luxembourg (ED), Amsterdam (AM3) Mar 11, 00:00:00 GMT+0 - Identified - During this time period, our engineering team will be performing maintenance, which may result in the service unavailability of up to 30 seconds. We are undertaking these measures to enhance the overall reliability and stability of the service. While we aim to minimize disruption, you may experience brief service interruptions during this maintenance. Additional information about the impact: \- Live streams could be restarted once, \~10 sec downtime. \- Watching live streams could be interrupted for \~10 secs. We appreciate your understanding and patience and …
Mar 11, 2026
00:00
Identified
Minor
[Scheduled] Customer Portal | Maintenance
Type: Maintenance Affected Components: Customer Portal Mar 10, 09:00:00 GMT+0 - Identified - During this time period, our engineering team will be performing an upgrade postgres instances for Customer Portal, which may result in the service unavailability of up to 60minutes. We are undertaking these measures to enhance the overall reliability and stability of the service. While we aim to minimise disruption, you may experience brief service interruptions during this maintenance. We appreciate your understanding and patience and sincerely apologize for any inconvenience this may cause. Your satisfaction and the smooth operation of our services remain our top priority. For …
Mar 10, 2026
09:00
Identified
Minor
[Scheduled] Cloud | Singapore SGC-1 Maintenance
Type: Maintenance Affected Components: Singapore Mar 10, 08:00:00 GMT+0 - Identified - During this time period, our engineering team will be performing OpenStack Neutron Upgrade. No service interruption is expected during that time. We undertake these measures to enhance the overall reliability and security of the service. We apologize for any inconvenience this might cause and appreciate your understanding and patience. Your satisfaction and the smooth operation of our services remain our top priority. For further information or assistance, please do not hesitate to contact our support team via [**[email protected]**](mailto:[email protected]) Mar 10, 08:00:01 GMT+0 - Identified - Maintenance is now …
Mar 10, 2026
08:00
Identified
Critical
[Scheduled] Hosting | Milan Maintenance
Type: Maintenance Affected Components: , Milan (ML2), DCImanager, Global services → Mar 10, 06:00:00 GMT+0 - Identified - During this time period, our engineering team will be performing transferring location on DCI6 platform. No server downtime is expected, but the DCI5 manager panel may be unavailable for some time. While we aim to minimize disruption, short-term packet loss, increased latency or minor interruptions may be expected during this time. We undertake these measures to enhance the overall reliability and security of the service. We apologize for any inconvenience this might cause and appreciate your understanding and patience. Your satisfaction and …
Mar 10, 2026
06:00
Resolved
Minor
[Scheduled] Cloud | Sines 3 Maintenance
Type: Maintenance Duration: 2 hours Affected Components: Sines-3 Mar 9, 08:00:00 GMT+0 - Identified - During this time period, our engineering team will be performing Network update. While we aim to minimize disruption, short-term network issues may be expected during this time. We undertake these measures to enhance the overall reliability and security of the service. We apologize for any inconvenience this might cause and appreciate your understanding and patience. Your satisfaction and the smooth operation of our services remain our top priority. For further information or assistance, please do not hesitate to contact our support team via [[email protected]](mailto:[email protected]) Mar …
Mar 09, 2026
08:00
Resolved
Minor
[Scheduled] Hosting | Paris Maintenance
Type: Maintenance Duration: 9 hours Affected Components: Paris (PA5), DCImanager Mar 9, 18:05:00 GMT+0 - Completed - Maintenance has completed successfully Mar 9, 06:00:00 GMT+0 - Identified - Maintenance is now in progress Mar 9, 15:00:00 GMT+0 - Completed - Maintenance has completed successfully
Mar 09, 2026
06:00
Resolved
Minor
[Scheduled] Cloud | Manassas Maintenance
Type: Maintenance Duration: 1 hour Affected Components: Manassas Mar 5, 08:00:00 GMT+0 - Identified - During this time period, our engineering team will be performing OpenStack Neutron Upgrade. No service interruption is expected during that time. We undertake these measures to enhance the overall reliability and security of the service. We apologize for any inconvenience this might cause and appreciate your understanding and patience. Your satisfaction and the smooth operation of our services remain our top priority. For further information or assistance, please do not hesitate to contact our support team via [**[email protected]**](mailto:[email protected]) Mar 5, 08:00:01 GMT+0 - Identified - …
Mar 05, 2026
08:00
Resolved
Critical
Cloud | Amsterdam Incident Details
Type: Incident Duration: 2 hours and 41 minutes Affected Components: Registry, Database, Containers, Frankfurt-2, Amsterdam, Amsterdam (DRA4), Amsterdam, Amsterdam, , Cloud → Mar 4, 16:47:30 GMT+0 - Investigating - We are currently experiencing a major outage in our Cloud service, resulting in the complete unavailability of the service. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this critical time. Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. We will provide regular updates as we receive more information on the progress …
Mar 04, 2026
16:47
Resolved
Minor
DDoS | Ashburn Incident Details
Type: Incident Duration: 20 hours and 22 minutes Affected Components: Protection Mar 5, 06:22:39 GMT+0 - Resolved - Time of completion: March 4, 2026 - 17:03 UTC We are happy to inform you that the necessary maintenance on our DDoS protection has been completed. We apologize for the extended maintenance time and any inconvenience it may have caused. If you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, …
Mar 04, 2026
10:00
Resolved
Minor
[Scheduled] Cloud | Paris-2 Maintenance
Type: Maintenance Duration: 4 hours Affected Components: Database, Containers, Paris-2, Function as a Service Mar 4, 10:00:00 GMT+0 - Identified - During this time period, our engineering team will be performing cluster update. While we aim to minimize disruption, short-term service unavailability may be expected during this time. We undertake these measures to enhance the overall reliability and security of the service. We apologize for any inconvenience this might cause and appreciate your understanding and patience. Your satisfaction and the smooth operation of our services remain our top priority. For further information or assistance, please do not hesitate to contact …
Mar 04, 2026
10:00
Resolved
Minor
[Scheduled] Cloud | Luxemburg ED-15 Maintenance
Type: Maintenance Duration: 1 hour Affected Components: Luxembourg Mar 4, 08:00:00 GMT+0 - Identified - During this time period, our engineering team will be performing OpenStack Neutron Upgrade. No service interruption is expected during that time. We undertake these measures to enhance the overall reliability and security of the service. We apologize for any inconvenience this might cause and appreciate your understanding and patience. Your satisfaction and the smooth operation of our services remain our top priority. For further information or assistance, please do not hesitate to contact our support team via [[email protected]](mailto:[email protected]) Mar 4, 08:00:01 GMT+0 - Identified - …
Mar 04, 2026
08:00
Resolved
Minor
[Scheduled] Cloud| Amsterdam Maintenance
Type: Maintenance Duration: 4 hours Affected Components: Database, Containers, Amsterdam, Function as a Service Mar 3, 10:00:00 GMT+0 - Identified - During this time period, our engineering team will be performing cluster update. While we aim to minimize disruption, short-term service unavailability may be expected during this time. We undertake these measures to enhance the overall reliability and security of the service. We apologize for any inconvenience this might cause and appreciate your understanding and patience. Your satisfaction and the smooth operation of our services remain our top priority. For further information or assistance, please do not hesitate to contact …
Mar 03, 2026
10:00
Resolved
Minor
[Scheduled] Cloud | Luxemburg ED-7 Maintenance
Type: Maintenance Duration: 1 hour Affected Components: Luxembourg Mar 3, 08:00:00 GMT+0 - Identified - During this time period, our engineering team will be performing OpenStack Neutron Upgrade. No service interruption is expected during that time. We undertake these measures to enhance the overall reliability and security of the service. We apologize for any inconvenience this might cause and appreciate your understanding and patience. Your satisfaction and the smooth operation of our services remain our top priority. For further information or assistance, please do not hesitate to contact our support team via [[email protected]](mailto:[email protected]) Mar 3, 08:00:01 GMT+0 - Identified - …
Mar 03, 2026
08:00
Resolved
Minor
CDN | Istanbul Incident Details
Type: Incident Duration: 2 hours and 12 minutes Affected Components: Istanbul, Turkey Mar 3, 06:41:22 GMT+0 - Investigating - We are currently experiencing a partial degradation in performance, and as a result, **we have rerouted traffic to nearby** locations to minimize the impact. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation. Mar 3, 07:45:31 GMT+0 - Monitoring - We are pleased to inform you that our …
Mar 03, 2026
06:41
Resolved
Critical
Multiple Services | Mumbai Incident Details
Type: Incident Duration: 2 days, 10 hours and 34 minutes Affected Components: Mumbai, Protection, Mumbai (WW), Mumbai, India Feb 27, 22:02:01 GMT+0 - Monitoring - We are pleased to inform you that our engineering team has implemented a fix to resolve the partial outage in Mumbai that included CDN, Cloud, Hosting, and DDoS services. However, we are still closely monitoring the situation to ensure stable performance. We will provide you with an update as soon as we have confirmed that the issue has been completely resolved. Feb 28, 10:56:55 GMT+0 - Investigating - We are once again experiencing a partial …
Feb 27, 2026
20:13
Resolved
Minor
Cloud| Manassas & Tokyo-1 Maintenance
Type: Maintenance Duration: 4 hours Affected Components: Containers, Tokyo-1, Managed Logging, Managed PostgreSQL, Manassas Feb 27, 12:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 27, 16:00:00 GMT+0 - Completed - Maintenance has completed successfully Feb 27, 12:00:00 GMT+0 - Identified - During this time period, our engineering team will be performing a Cluster upgrade, which may result in minor service degradation(redundancy loss). We are undertaking these measures to enhance the overall reliability and stability of the service. We appreciate your understanding and patience and sincerely apologize for any inconvenience this may cause. Your satisfaction and the smooth …
Feb 27, 2026
12:00
Resolved
Minor
Global DDoS Protection Engine Incident Details
Type: Incident Affected Components: Protection Feb 26, 19:00:00 GMT+0 - Identified - We are performing urgent maintenance on our DDoS Protection system. During this window, you may experience temporary service degradation or brief interruptions. We apologize for the inconvenience and will provide updates as progress is made. This is expected to last up to three hours. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation. Feb 26, 19:00:01 GMT+0 - Resolved …
Feb 26, 2026
19:00
Resolved
Minor
All Gcore Services | EU locations Retrospective Incident Details
Type: Incident Affected Components: Paris-2, Amsterdam, Luxembourg Feb 26, 14:35:00 GMT+0 - Resolved - We would like to inform you that on 26/02/26, between 14:35 UTC and 14:53 UTC, our engineers observed a degradation in EU locations (Amsterdam, Eschborn, Luxembourg, Paris), affecting all products due to packet loss caused by a large-scale DDoS attack on our infrastructure. However, our team took swift action to resolve the issue, and we are pleased to confirm that normal service operation is now fully restored. We apologize for any inconvenience this may have caused you and appreciate your patience and understanding during this time. …
Feb 26, 2026
14:35
Resolved
Minor
[Scheduled] Cloud | Luxembourg-2 Maintenance
Type: Maintenance Duration: 4 hours Affected Components: Registry, Managed Logging, Managed PostgreSQL, Luxembourg-2, Function as a Service Feb 26, 12:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 26, 16:00:00 GMT+0 - Completed - Maintenance has completed successfully Feb 26, 12:00:00 GMT+0 - Identified - During this time period, our engineering team will be performing a Cluster upgrade, which may result in minor service degradation(redundancy loss). We are undertaking these measures to enhance the overall reliability and stability of the service. We appreciate your understanding and patience and sincerely apologize for any inconvenience this may cause. Your satisfaction …
Feb 26, 2026
12:00
Resolved
Minor
[Scheduled] Cloud | Customer Portal Maintenance
Type: Maintenance Duration: 1 hour Affected Components: Customer Portal Feb 26, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 26, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Feb 26, 09:00:00 GMT+0 - Identified - During this time period, our engineering team will be performing Cloud | Customer Portal Maintenance, which may result in the partial service unavailability of up to **1 hour**. We are undertaking these measures to enhance the overall reliability and stability of the service. While we aim to minimise disruption, you may experience brief service interruptions during this maintenance. We appreciate your …
Feb 26, 2026
09:00
Resolved
Critical
[Scheduled] Cloud | São Paulo-2 Maintenance
Type: Maintenance Duration: 2 hours Affected Components: São Paulo-2 Feb 26, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 26, 09:00:00 GMT+0 - Completed - Maintenance has completed successfully Feb 26, 07:00:00 GMT+0 - Identified - During this time period, our engineering team will be performing maintenance in our São Paulo-2 region. While no downtime is expected, you may experience brief packet loss, increased latency, or minor interruptions. We apologize for any inconvenience this may cause and appreciate your understanding and patience. Your satisfaction and the smooth operation of our services remain our top priorities. For further …
Feb 26, 2026
07:00
Resolved
Critical
[Scheduled] Billing | API Maintenance
Type: Maintenance Duration: 15 minutes Affected Components: Billing System Feb 24, 12:00:00 GMT+0 - Identified - During this time period, our engineering team will be performing maintenance on our Billing API service. While no downtime is expected, you may experience brief packet loss, increased latency, or minor interruptions. These measures are necessary to enhance the overall reliability and security of the service. We appreciate your understanding and patience. For further information or assistance, please do not hesitate to contact our support team via [[email protected]](mailto:[email protected]) Feb 24, 12:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 24, 12:15:00 GMT+0 …
Feb 24, 2026
12:00
Resolved
Minor
CDN | Brussels Incident Details
Type: Incident Duration: 18 minutes Affected Components: Brussels, Belgium Feb 24, 01:33:16 GMT+0 - Investigating - We are currently experiencing a partial degradation in performance, and as a result, **we have rerouted traffic to nearby** locations to minimize the impact. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation. Feb 24, 01:51:23 GMT+0 - Resolved - We are happy to inform you that traffic has been successfully …
Feb 24, 2026
01:33
Resolved
Minor
CDN | Ashburn Incident Details
Type: Incident Affected Components: Ashburn, United States Feb 23, 16:37:00 GMT+0 - Investigating - We are currently experiencing a partial degradation in performance, and as a result, **we have rerouted traffic to nearby** locations to minimize the impact. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation. Feb 23, 18:09:23 GMT+0 - Resolved - We are happy to inform you that traffic has been successfully rerouted back …
Feb 23, 2026
16:37
Resolved
Critical
Cloud | Luxembourg-2 Incident Details
Type: Incident Duration: 1 hour and 48 minutes Affected Components: Block Storage Feb 23, 09:28:09 GMT+0 - Investigating - We are currently experiencing a partial outage in our Cloud service, which may result in partial unavailability of Low-Latency Stroage for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation. Feb 23, 09:53:26 GMT+0 - Monitoring - We are pleased to inform you that our engineering team has …
Feb 23, 2026
09:28
Resolved
Minor
[Scheduled] Cloud| Istanbul-1 Maintenance
Type: Maintenance Duration: 4 hours Affected Components: Database, Containers, Function as a Service, Istanbul Feb 23, 08:00:00 GMT+0 - Identified - During this time period, our engineering team will be performing cluster update. While we aim to minimize disruption, short-term service unavailability may be expected during this time. We undertake these measures to enhance the overall reliability and security of the service. We apologize for any inconvenience this might cause and appreciate your understanding and patience. Your satisfaction and the smooth operation of our services remain our top priority. For further information or assistance, please do not hesitate to contact …
Feb 23, 2026
08:00
Resolved
Minor
[Scheduled] Cloud| Warsaw-1 Maintenance
Type: Maintenance Duration: 4 hours Affected Components: Database, Containers, Warsaw, Function as a Service Feb 20, 12:00:00 GMT+0 - Completed - Maintenance has completed successfully Feb 20, 08:00:00 GMT+0 - Identified - During this time period, our engineering team will be performing cluster update. While we aim to minimize disruption, short-term service unavailability may be expected during this time. We undertake these measures to enhance the overall reliability and security of the service. We apologize for any inconvenience this might cause and appreciate your understanding and patience. Your satisfaction and the smooth operation of our services remain our top priority. …
Feb 20, 2026
08:00
Resolved
Critical
[Scheduled] Cloud | Sines-3 Maintenance
Type: Maintenance Duration: 2 hours Affected Components: Sines-3 Feb 18, 22:00:00 GMT+0 - Identified - During this period, our engineering team will be performing upgrade on the network equipment. As a result, some GPU baremetals will temporarily operate on a single link within their bonded connections. No downtime is expected. These measures are being taken to enhance the overall reliability and security of the service. We apologize for any inconvenience this might cause and appreciate your understanding and patience. Your satisfaction and the smooth operation of our services remain our top priority. For further information or assistance, please do not …
Feb 18, 2026
22:00
Resolved
Major
Gcore System | API Incident Details
Type: Incident Duration: 20 hours and 24 minutes Affected Components: API Feb 18, 12:38:09 GMT+0 - Monitoring - We are pleased to inform you that our engineering team has implemented a fix to resolve performance degradation affecting multiple services. However, we are still closely monitoring the situation to ensure stable performance. We will provide you with an update as soon as we have confirmed that the issue has been completely resolved. Feb 18, 11:36:06 GMT+0 - Investigating - We are currently experiencing performance degradation affecting multiple services, which may result in slow or unusual functioning of our services. We sincerely …
Feb 18, 2026
11:36
Resolved
Minor
CDN | Athens, Greece Incident Details
Type: Incident Duration: 9 hours and 37 minutes Affected Components: Athens, Greece Feb 18, 07:53:32 GMT+0 - Identified - The issue is caused by a fiber cut affecting our upstream providers. We have been informed that the providers are aware of the situation and are already working on a resolution. We will continue to monitor the situation and provide updates as more information becomes available. Feb 18, 07:01:16 GMT+0 - Investigating - We are currently experiencing a partial degradation in performance, and as a result, **we have rerouted traffic to nearby** locations to minimize the impact. We apologize for any …
Feb 18, 2026
07:01
Resolved
Major
[Scheduled] DDoS Protection | Frankfurt Maintenance
Type: Maintenance Duration: 4 hours Affected Components: Protection Feb 16, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 16, 13:00:00 GMT+0 - Completed - Maintenance has completed successfully Feb 16, 09:00:00 GMT+0 - Identified - During this time period, our engineering team will be performing a maintenance for the service improvement, due to that the cluster performance may be insignificantly reduced. We are undertaking these measures to enhance the overall reliability and stability of the service. While we aim to minimise disruption, you may experience brief service interruptions during this maintenance. We appreciate your understanding and patience, …
Feb 16, 2026
09:00
Resolved
Critical
Live Streaming | Ashburn Incident Details
Type: Incident Duration: 15 hours and 44 minutes Affected Components: Live Streaming Feb 15, 19:30:00 GMT+0 - Investigating - We are currently experiencing a network disruption affecting one of our U.S. ingestion locations (ANX-4), which may result in slow or unusual functioning of our services. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this time. Our team is actively working to identify the cause and implement a resolution as quickly as possible. We will provide regular updates as we gather more information on the progress of the resolution. Thank you for …
Feb 15, 2026
19:30
Resolved
Critical
Object Storage | Luxembourg Incident Details
Type: Incident Duration: 1 hour and 56 minutes Affected Components: S3 Luxembourg Feb 14, 18:00:00 GMT+0 - Investigating - We are currently experiencing a partial outage in our Object Storage in Luxembourg, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation. Feb 14, 19:44:56 GMT+0 - Monitoring - We are pleased to inform you that our engineering team has implemented …
Feb 14, 2026
18:00
Resolved
Critical
CDN and Cloud | Johannesburg Incident Details
Type: Incident Duration: 21 hours and 42 minutes Affected Components: Johannesburg, Johannesburg, South Africa Feb 14, 08:48:42 GMT+0 - Investigating - We are currently experiencing a partial degradation in performance for CDN and Cloud, and as a result, **we have rerouted CDN traffic to nearby** locations to minimize the impact. Cloud services in the location **may experience** a minor packet loss or partial unavailability in the public network. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide an update as soon as we have more information on the progress …
Feb 14, 2026
08:48
Resolved
Critical
Hosting | Customer Portal Incident
Type: Incident Duration: 11 minutes Affected Components: Hosting Portal Feb 13, 12:36:12 GMT+0 - Investigating - We are currently experiencing a hosting outage affecting the customer portal, resulting in a complete unavailability of the service. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this critical time. Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. We will provide regular updates as we receive more information on the progress of the resolution Thank you for your understanding and cooperation. Feb 13, 12:47:16 …
Feb 13, 2026
12:36
Resolved
Minor
[Scheduled] Cloud | London-2 Maintenance
Type: Maintenance Duration: 2 hours Affected Components: File Shares as a Service Feb 11, 09:00:00 GMT+0 - Identified - During this time period, our engineering team will be performing a planned upgrade of the File Share’s VAST cluster in the London-2 region. This maintenance includes vendor updates aimed at addressing security vulnerabilities. We do not expect a disruption, but short-term packet loss, increased latency, or minor interruptions may be experienced during this time. We undertake these measures to enhance the overall reliability and security of the service. We apologise for any inconvenience this might cause and appreciate your understanding and …
Feb 11, 2026
09:00
Resolved
Minor
[Scheduled] Cloud| Chester Maintenance
Type: Maintenance Duration: 2 hours Affected Components: File Shares as a Service Feb 10, 09:00:00 GMT+0 - Identified - During this time period, our engineering team will be performing a planned upgrade of the File Share’s VAST cluster in the Chester region. This maintenance includes vendor updates aimed at addressing security vulnerabilities. We do not expect a disruption, but short-term packet loss, increased latency, or minor interruptions may be experienced during this time. We undertake these measures to enhance the overall reliability and security of the service. We apologise for any inconvenience this might cause and appreciate your understanding and …
Feb 10, 2026
09:00
Resolved
Critical
Cloud, DDoS Protection | Frankurt-2 Incident Details
Type: Incident Duration: 16 hours and 25 minutes Feb 19, 08:47:40 GMT+0 - Postmortem - **Root Cause Analysis** Issue: On February 9, 2026, A network synchronization issue, combined with a targeted traffic surge, temporarily impacted VM availability in the Frankfurt-2 region. Timeline (UTC) * February 9, 2026 - 11:04 : Unknown unicast flooding begins * February 9, 2026 - 11:07: First compute node crashes (pcb19) * February 9, 2026 - 11:37: Incident / status page created * February 9, 2026 - 12:04: ARP entry expires; flooding stops * February 9, 2026 - 12:30: VM evacuation completes; environment stabilizes * February …
Feb 09, 2026
11:43
Resolved
Minor
[Scheduled] Cloud| Sines-3 Maintenance
Type: Maintenance Duration: 2 hours Affected Components: File Shares as a Service Feb 9, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 9, 11:00:00 GMT+0 - Completed - Maintenance has completed successfully Feb 9, 09:00:00 GMT+0 - Identified - During this time period, our engineering team will be performing a planned upgrade of the File Share’s VAST cluster in the Sines-3 region. This maintenance includes vendor updates aimed at addressing security vulnerabilities. We do not expect a disruption, but short-term packet loss, increased latency, or minor interruptions may be experienced during this time. We undertake these measures …
Feb 09, 2026
09:00