Zscaler

The Zscaler Site Reliability Engineering team will be extending the scheduled maintenance of the zscloud.net cloud by 2 hours. As part of our standard maintenance process, all logs will be collected and available after maintenance has been completed. Please contact Zscaler Support if you have additional questions.

Update - Sun, 01 Mar 2026 07:07:16 UTC

This activity has been completed. Please contact Zscaler Support if you have additional questions.

Zscaler is aware of ongoing geopolitical developments in the Middle East that may impact regional internet connectivity and routing. As part of our standard operational practices, Zscaler is closely monitoring global network conditions and internet infrastructure stability to help maintain continued service reliability for our customers.

As of February 28, 2026, Zscaler services are operating normally, and we have not observed any impact to platform availability, performance, or security services.

Zscaler continuously monitors external factors that may influence internet routing, regional connectivity, and cybersecurity risk levels. In light of current conditions, we have increased operational monitoring and readiness measures across our global …

The Zscaler Site Reliability Engineering team will be performing an urgent maintenance on the zscalerone.net cloud. This maintenance is scheduled for Sunday at 1:00 AM Pacific Time on March 1, 2026 (Sunday, March 1, 2026 9:00 AM UTC), and can take up to 4 hours to complete. We expect minimal to no impact to services during the maintenance window. All logs will be collected and available after maintenance is complete. Please contact Zscaler Support if you have additional questions.

The Zscaler Site Reliability Engineering team will be performing an urgent maintenance on the Capetown, Capetown IV, Johannesburg II, Johannesburg III, Lagos, London III, and New York III datacenters on the zscalerone.net cloud. This maintenance is scheduled for Saturday at 2:00 PM Pacific Time on February 28, 2026 (Saturday, February 28, 2026 10:00 PM UTC), and can take up to 3 hours to complete. We expect minimal to no impact to services during the maintenance window. All logs will be collected and available after maintenance is complete. Please contact Zscaler Support if you have additional questions.

Update - Sat, 28 …

Zscaler has detected an issue with our Beijing III, Shanghai datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. 

We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.

Root cause: An external network connectivity issue affecting international internet paths caused certain services …

Zscaler has detected an issue with its Chennai II, Hyderabad I, Kolkata I, Mumbai VI, Mumbai VII, New Delhi I datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. 

We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.

Root Cause: The incident …

The Zscaler Site Reliability Engineering team will be extending the scheduled maintenance of the zscaler.net cloud by 4 hours. As part of our standard maintenance process, all logs will be collected and available after maintenance has been completed. Please contact Zscaler Support if you have additional questions.

Latest Update - Sat, 28 Feb 2026 11:27:44 UTC

This activity has been completed. Please contact Zscaler Support if you have additional questions.

Update - Sat, 28 Feb 2026 09:15:38 UTC

The Zscaler Site Reliability Engineering team will be extending the scheduled maintenance of the zscaler.net cloud by 3 hours.

Update - Sat, 28 Feb 2026 …

Zscaler will be expanding its global data center footprint and performing maintenance at our Osaka I (OSA1) data center. We expect minimal to no impact to services during the maintenance window. 

Please update your firewall policy rules and any upstream Access Control Lists to allow all IP addresses for this DC

For more information, please visit:

https://config.zscaler.com/zscaler.net/cenr

https://config.zscaler.com/zscalerthree.net/cenr

Maintenance Window:

Start time is March 4, 9:00 am PST (March 4, 17:00 UTC)

End time is March 4, 3:00 pm PST (March 4, 23:00 UTC)

• Update 3/3/26: Corrected UTC date & time
• Update 3/4/26: Extending Maintenance

Update - Thu, 05 Mar 2026 02:04:55 UTC

This activity has been completed. …

Zscaler will be expanding its global data center footprint and performing maintenance at our Denver III (DEN3) data center. We expect minimal to no impact to services during the maintenance window. 

Please update your firewall policy rules and any upstream Access Control Lists to allow all IP addresses for this DC

For more information, please visit:

https://config.zscaler.com/zscalertwo.net/cenr

Maintenance Window:

Start time is March 3, 5:00 pm PST (March 4, 1:00 UTC)

End time is March 3, 11:00 pm PST (March 4, 7:00 UTC)

Update - Wed, 04 Mar 2026 06:44:10 UTC

This activity has been completed. Please contact Zscaler Support if you have additional questions.

Zscaler will be performing planned maintenance at our Vienna I (VIE1) Data Center.  
We expect minimal to no impact to services during the maintenance window.

Maintenance Window:
Start time is March 3, 12:00 pm PST (March 3, 20:00 UTC)
End time is March 3, 5:00 pm PST (March 4, 1:00 UTC)
 

Update - Tue, 03 Mar 2026 21:29:10 UTC

This activity has been completed. Please contact Zscaler Support if you have additional questions.

Zscaler has detected an issue with our Chennai II, Hyderabad I, Kolkata I, Mumbai VI, Mumbai VII, New Delhi I datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. 

We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.

Root Cause: The incident …

Zscaler has detected an issue with its Tianjin datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. 

We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.

Zscaler has detected an issue with its Sao Paulo II datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. 

We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.

Zscaler will be performing hardware maintenance in the Brussels II (BRU2) Datacenter.

Maintenance window,
Start: 2026-03-02 03:00 UTC
End:   2026-03-02 05:00 UTC
(2026-03-02 04:00 - 2026-03-02 06:00 Local time)

Update - Mon, 02 Mar 2026 05:29:35 UTC

This activity has been completed. Please contact Zscaler Support if you have additional questions.

Zscaler will be expanding its global data center footprint and performing maintenance at our Manchester II (MAN2) data center. We expect minimal to no impact to services during the maintenance window. 

Please update your firewall policy rules and any upstream Access Control Lists to allow all IP addresses for this DC

For more information, please visit:

https://config.zscaler.com/zscaler.net/cenr

https://config.zscaler.com/zscloud.net/cenr

Maintenance Window:

Start time is March 2, 10:00 am PST (March 2, 18:00 UTC)

End time is March 2, 4:00 pm PST (March 3, 00:00 UTC)

Update - Mon, 02 Mar 2026 23:39:04 UTC

This activity has been completed. Please contact Zscaler Support if you have additional questions.

The Zscaler Site Reliability Engineering team will be performing an urgent maintenance on zscalerone.net cloud. This maintenance is scheduled for Friday at 12:00 AM Pacific Time on February 27, 2026 (Friday, February 27, 2026 8:00 AM UTC), and can take up to 4 hours to complete.

During maintenance, which includes the control plane, the Admin Portal might be temporarily placed into read-only mode, making the following unavailable: configuration changes, new user provisioning, and existing user updates through SCIM, LDAP, and SAML. A brief impact to new user authentication might occur. However, all the logs that are collected during this period will …

Zscaler is aware of a issue with its Chicago II datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. 

We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.

Root Cause: The issue was caused by a configuration error introduced during a recent …

The Zscaler Site Reliability Engineering team will be performing an urgent maintenance on the Los Angeles II on the zscaler.net cloud. This maintenance can take up to 3 hours to complete. We expect minimal to no impact to services during the maintenance window. All logs will be collected and available after maintenance is complete. Please contact Zscaler Support if you have additional questions.

Update - Thu, 26 Feb 2026 09:12:45 UTC

This activity has been completed. Please contact Zscaler Support if you have additional questions.

The Zscaler Site Reliability Engineering team will be performing an urgent maintenance on the Chicago II, San Francisco IV on the zscalertwo.net cloud. This maintenance can take up to 3 hours to complete. We expect minimal to no impact to services during the maintenance window. All logs will be collected and available after maintenance is complete. Please contact Zscaler Support if you have additional questions.

Update - Thu, 26 Feb 2026 09:12:32 UTC

This activity has been completed. Please contact Zscaler Support if you have additional questions.

Zscaler will be expanding its global data center footprint and performing maintenance at our Chennai II (MAA2) data center. We expect minimal to no impact to services during the maintenance window. 

Please update your firewall policy rules and any upstream Access Control Lists to allow all IP addresses for this DC

For more information, please visit:

https://config.zscaler.com/zscaler.net/cenr

Maintenance Window:

Start time is March 2, 9:00 am PST (March 2,, 17:00 UTC)

End time is March 2,, 2:00 pm PST (March 2,, 22:00 UTC)

• Update 2/26: Maintenance Date Update

Update - Mon, 02 Mar 2026 22:09:36 UTC

This activity has been completed. Please contact Zscaler Support if you …

Zscaler is investigating an issue affecting customers who upgraded the Zscaler Client Connector for Virtual Desktop Infrastructure (VDI) to versions 1.7.0.4, 1.7.0.6, or 1.7.0.7.

Following the upgrade, some VDI instances may remain in an “off” state due to authentication failures. As a result, impacted VDIs may be unable to establish a connection to the Zscaler service.

Zscaler has identified the issue and validated that reverting to version 1.6 restores expected functionality. A permanent fix is currently under validation.

Who is impacted?

You may be impacted if:

• You are using Zscaler Client Connector (ZCC) for VDI
• You upgraded to version 1.7.0.4, 1.7.0.6, or 1.7.0.7
• Your VDI instances are showing an “off” state and failing …

Zscaler will be performing hardware maintenance in San Francisco IV (SJC4) Datacenter.

Maintenance window:
   Start: 2026-02-27 02:00 UTC
   End:   2026-02-27 04:00 UTC
   (Local Time 2026-02-26 18:00 - 2026-02-26 20:00)

Update - Mon, 02 Mar 2026 14:30:22 UTC

This activity has been completed. Please contact Zscaler Support if you have additional questions.

Zscaler is aware of an issue impacting Zscaler Client Connector (ZCC) enrollment, where some users may encounter the error: "Zscaler Client Connector was unable to enroll at this time."

We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.

Root cause: A temporary service condition within the Zscaler control plane enrollment service resulted in intermittent delays for Zscaler Client Connector (ZCC) new device enrollment and sign-in requests during the impact window. …

Zscaler will be performing urgent hardware maintenance in the Tel Aviv II (TLV2) Datacenter.

Maintenance window,
Start: 2026-27-2 21:00 IST
End: 2026-27-2 23:00 IST
(i.e. 2026-27-2 19:00 - 21:00 UTC)

During the maintenance, traffic will failover to redundant devices in the same datacenter. However, intermittent connections and connection reestablishment may be observed.

Zscaler has identified an issue with the Endpoint Data Loss Prevention (DLP) and incident logging services on the zscaler.net, zscloud.net, zscalerthree.net Cloud. As a result, some customers may experience issues with enforcing new policies. However, please note that existing policies are still being enforced as expected. The impact is limited to some customers.

We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.

Zscaler will be performing planned maintenance at our Vienna I (VIE1) Data Center.  

We expect minimal to no impact to services during the maintenance window.

Maintenance Window:

Start time is February 26, 12:00 pm PST (February 26, 20:00 UTC)

End time is February 26, 7:00 pm PST (February 27, 3:00 UTC)

• Update 2/26: Extended Maintenance

Update - Fri, 27 Feb 2026 02:46:58 UTC

This activity has been completed. Please contact Zscaler Support if you have additional questions.

Zscaler will be expanding its global data center footprint and performing maintenance at our Melbourne II (MEL2) data center. We expect minimal to no impact to services during the maintenance window. 

Please update your firewall policy rules and any upstream Access Control Lists to allow all IP addresses for this DC

For more information, please visit:

https://config.zscaler.com/zscalerthree.net/cenr

Maintenance Window:

Start time is February 25, 6:00 am PST (February 25, 14:00 UTC)

End time is February 25, 11:00 am PST (February 25, 19:00 UTC)

Update - Wed, 25 Feb 2026 18:06:56 UTC

This activity has been completed. Please contact Zscaler Support if you have additional questions.

Beijing V DC network providers have advised maintenance work as below. During the maintenance window, China Premium Access Plus Services within this data center may experience intermittent disconnections.

Start Time: 2026-03-20 16:00:00 UTC
End Time: 2026-03-20 20:00:00 UTC
(Datacenter Local Time  2026-03-21 00:00 - 2026-03-21 04:00 China Standard Time (UTC+8:00))

Reason of Maintenance: Provider advised maintenance.
Impact During Maintenance: Intermittent connectivity might be observed during the maintenance period

Zscaler will be performing hardware maintenance in Tokyo V (TYO5) Datacenter.

Scheduled Maintenance window,
   Start: 2026-02-24 15:00 UTC
   End:   2026-02-24 19:00 UTC
   (Local Time 2026-02-25 00:00 - 2026-02-25 04:00 JST)

Update - Tue, 24 Feb 2026 16:49:23 UTC

This activity has been completed. Please contact Zscaler Support if you have additional questions.

Zscaler will be expanding its global data center footprint and performing maintenance at our Hyderabad I (HYD1) data center. We expect minimal to no impact to services during the maintenance window. 

Please update your firewall policy rules and any upstream Access Control Lists to allow all IP addresses for this DC

For more information, please visit:

https://config.zscaler.com/zscalertwo.net/cenr

Maintenance Window:

Start time is February 24, 9:00 am PST (February 24, 17:00 UTC)

End time is February 24, 4:00 pm PST (February 25,  00:00 UTC)

Update - Wed, 25 Feb 2026 00:08:32 UTC

This activity has been completed. Please contact Zscaler Support if you have additional questions.

Zscaler will be expanding its global data center footprint and performing maintenance at our Frankfurt VI (FRA6) data center. We expect minimal to no impact to services during the maintenance window. 

Please update your firewall policy rules and any upstream Access Control Lists to allow all IP addresses for this DC

For more information, please visit:

https://config.zscaler.com/zscaler.net/cenr

Maintenance Window:

Start time is February 24, 9:00 am PST (February 24, 17:00 UTC)

End time is February 24, 6:00 pm PST (February 25,  2:00 UTC)

• Update 2/24: Maintenance Extended
• Update 2/24: Maintenance Extended

Update - Wed, 25 Feb 2026 01:55:06 UTC

This activity has been completed. Please contact Zscaler Support …

Zscaler has detected an issue with our Beijing IV, Beijing V, Shanghai VI datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. 

We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.

Root Cause: Upstream provider experienced an congestion.

Latest Update - Fri, …

Zscaler has detected an issue with its Beijing datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. 

We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.

Latest Update - Fri, 20 Feb 2026 20:30:07 UTC

Following the actions previously taken by Zscaler, …

Zscaler will be performing Emergency hardware maintenance in the Rio de Janeiro I (RIO1) Datacenter.

Maintenance window,
Start: 2026-19-2 19:00 GMT-3
End: 2026-19-2 21:00 GMT-3
(i.e. 2026-19-2 22:00 - 2026-19-2 00:00 UTC)

During the maintenance, traffic will failover to redundant devices in the same datacenter. However, intermittent connections and connection reestablishment may be observed.

Update - Thu, 19 Feb 2026 22:46:11 UTC

This activity has been completed. Please contact Zscaler Support if you have additional questions.

Beijing V & Shanghai VI DC network providers have advised maintenance work as below. During the maintenance window, China Premium Access Plus Services within these data centres may experience intermittent disconnections.

Start Time: 2026-02-27 14:00:00 UTC
End Time: 2026-02-27 17:00:00 UTC
(Datacenter Local Time  2026-02-27 22:00 - 2026-02-28 01:00 China Standard Time (UTC+8:00))

Reason of Maintenance: Provider advised maintenance.
Impact During Maintenance: Intermittent connectivity might be observed during the maintenance period

Update - Fri, 27 Feb 2026 22:11:33 UTC

This activity has been completed. Please contact Zscaler Support if you have additional questions.

Zscaler will be expanding its global data center footprint and performing urgent maintenance at our Dallas I (DFW1) data center. We expect minimal to no impact to services during the maintenance window. 

Please update your firewall policy rules and any upstream Access Control Lists to allow all IP addresses for this DC

For more information, please visit:

https://config.zscaler.com/zscalertwo.net/cenr

Maintenance Window:

Start time is February 18, 5:00 pm PST (February 19, 1:00 UTC)

End time is February 18, 9:00 pm PST (February 19, 5:00 UTC)

Update - Thu, 19 Feb 2026 05:28:28 UTC

This activity has been completed. Please contact Zscaler Support if you have additional questions.

Zscaler will be expanding its global data center footprint and performing planned maintenance at our Mumbai VI (BOM6) data center. We expect minimal to no impact to services during the maintenance window. 

Please update your firewall policy rules and any upstream Access Control Lists to allow all IP addresses for this DC

For more information, please visit:

https://config.zscaler.com/zscalertwo.net/cenr

Maintenance Window:

Start time is February 19, 2:00 pm PST (February 19, 22:00 UTC)

End time is February 19, 6:00 pm PST (February 20, 2:00 UTC)

Update - Thu, 19 Feb 2026 23:59:56 UTC

This activity has been completed. Please contact Zscaler Support if you have additional questions.

Zscaler will be expanding its global data center footprint and performing planned maintenance at our New Delhi I (DEL1) data center. We expect minimal to no impact to services during the maintenance window. 

Please update your firewall policy rules and any upstream Access Control Lists to allow all IP addresses for this DC

For more information, please visit:

https://config.zscaler.com/zscalertwo.net/cenr

Maintenance Window:

Start time is February 20, 10:00 am PST (February 20, 18:00 UTC)

End time is February 20, 3:00 pm PST (February 20, 23:00 UTC)

• Update 2/18/26: Rescheduled to new date/time

Update - Fri, 20 Feb 2026 21:05:25 UTC

This activity has been completed. Please contact Zscaler …

Dear Zscaler Customer,

You are receiving this notice in accordance with the Zscaler Service Continuity Policy.

As part of our effort to enhance our Security Cloud’s robustness and performance, Zscaler are bringing online a new Santiago II (SCL2) data center. This facility will not be added to the public resolution service (Auto Geo Proximity Disabled). 

What if I have more questions? 

Contact Zscaler Support via the “Support” link at the top-right of the Zscaler Administration U.I page.

Or contact us by phone:

USA Toll-Free: +1-844-971-0010

Global Direct: +1-408-752-5885

Update - Wed, 18 Feb 2026 19:54:46 UTC

This activity has been completed. Please contact Zscaler Support if you have additional questions.

Dear Zscaler Customer,

You are receiving this notice in accordance with the Zscaler Service Continuity Policy.

As part of our effort to enhance our Security Cloud’s robustness and performance, Zscaler will be bringing online a new Kolkata I (CCU1) data center. This facility will be added to the public resolution service (Auto Geo Proximity) on February 20, 2026

What if I have more questions? 

Contact Zscaler Support via the “Support” link at the top-right of the Zscaler Administration U.I page.

Or contact us by phone:

USA Toll-Free: +1-844-971-0010

Global Direct: +1-408-752-5885

• Update 2/20: Maintenance rescheduled
• Update 2/20: Maintenance extended

Update - Sat, 21 Feb 2026 05:25:44 UTC

This activity has been completed. Please …

Zscaler will be performing hardware maintenance in the New York IV (NYC4) Datacenter.

Maintenance window,
Start: 2026-02-20 00:00 EST
End: 2026-02-20 02:00 EST
(i.e. 2026-02-20 05:00 - 2026-02-20 07:00 UTC)

Update - Fri, 20 Feb 2026 06:46:04 UTC

This activity has been completed. Please contact Zscaler Support if you have additional questions.

Zscaler has detected an issue with the administration UI on its zscalertwo.net Cloud. To assist with recovery, the Admin UI has been placed into Read-Only Mode. Your organization's policies are currently being enforced. 

We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.

Latest Update - Wed, 18 Feb 2026 14:56:50 UTC

Following the actions previously taken by Zscaler, the incident has been resolved. Our systems remain fully operational, and we …

Zscaler will be expanding its global data center footprint and performing an emergency maintenance at our Chicago1 (CHI1)  data center. We expect minimal to no impact to services during the maintenance window.

Please update your firewall policy rules and any upstream Access Control Lists to allow all IP addresses for this DC.

For more information, please visit:
https://config.zscaler.com/zscalertwo.net/cenr


Maintenance Window:

Start time is February 17, 9:00 pm PST (February 18, 5:00 UTC)

End time is February 18, 12:00 am PST (February 18, 8:00 UTC)

Update - Wed, 18 Feb 2026 06:28:12 UTC

This activity has been completed. Please contact Zscaler Support if you have additional questions.

Zscaler will be enabling IPv6 at our Mumbai VI (BOM6) Data Center.  During the maintenance window the services through BOM6 Data Center will be restarted in phases to minimize the service impact.

Maintenance Window:

Start time is March 13, 11:30 am PST (March 13, 18:30 UTC)

End time is March 13, 5:30 pm PST (March 14, 00:30 UTC)

• Update 2/18/26: Maintenance Extended
• Update 2/18/26: Maintenance Postponed - TBA
• Update 3/6/26: Maintenance Scheduled & verbiage change

Zscaler has detected an issue with the Zscaler Client Connector Portal and device registration failure on its zscalertwo.net, zscalerthree.net Cloud. 

We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.

Root cause: The issue was caused by a configuration issue on a limited set of Mobile Admin nodes that temporarily disrupted their connectivity with the Central Authority (CA), resulting in brief Zscaler Client Connector registration failures.

Latest Update - Wed, 18 …

Zscaler will be expanding its global data center footprint and performing planned maintenance at our New Delhi I (DEL1) data center. We expect minimal to no impact to services during the maintenance window. 

Please update your firewall policy rules and any upstream Access Control Lists to allow all IP addresses for this DC

For more information, please visit:

https://config.zscaler.com/zscalerthree.net/cenr

https://config.zscaler.com/zscaler.net/cenr

https://config.zscaler.com/zscloud.net/cenr

Maintenance Window:

Start time is February 18, 10:00 am PST (February 18, 18:00 UTC)

End time is February 18, 3:00 pm PST (February 18, 23:00 UTC)

• Update 2/17/26: Corrected cloud

Update - Wed, 18 Feb 2026 22:13:08 UTC

This activity has been completed. Please contact Zscaler …

Zscaler has detected an issue with our Washington DC datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.

Root cause- The issue occurred due to irregular traffic forwarding behavior.

Latest Update - Wed, …

Zscaler has detected an issue with the user authentication on its zscalertwo.net Cloud. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.

Root cause: Preliminary findings indicate that a temporary service routing issue delayed the distribution of updated security and access policies. Traffic continued to flow during this period, and policy propagation returned to normal once routing stabilized.

Latest Update - Mon, 16 Feb 2026 22:40:22 UTC

Following the actions previously …

Zscaler has detected an issue with Zscaler Client Connector-Based End User Notifications on its zscloud.net, zscalerthree.net Cloud. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.

Update - Mon, 16 Feb 2026 06:57:02 UTC

Zscaler has implemented mitigation measures to address the issue. This incident is now resolved

Zscaler has detected an issue with its Munich I datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. 

We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.

Update - Mon, 16 Feb 2026 04:03:34 UTC

The incident has been resolved without any …

The Zscaler Site Reliability Engineering team will be extending the scheduled maintenance of the zscloud.net cloud by 1 hour. As part of our standard maintenance process, all logs will be collected and available after maintenance has been completed. Please contact Zscaler Support if you have additional questions.

Update - Sun, 15 Feb 2026 06:29:35 UTC

This activity has been completed. Please contact Zscaler Support if you have additional questions.

The Zscaler Site Reliability Engineering team will be extending the scheduled maintenance of the zdxcloud.net cloud by 90 minutes. As part of our standard maintenance process, all logs will be collected and available after maintenance has been completed. Please contact Zscaler Support if you have additional questions.

Update - Sat, 14 Feb 2026 17:45:34 UTC

This activity has been completed. Please contact Zscaler Support if you have additional questions.

The Zscaler Site Reliability Engineering team will be extending the scheduled maintenance of the zscalertwo.net cloud by 2 hours. As part of our standard maintenance process, all logs will be collected and available after maintenance has been completed. Please contact Zscaler Support if you have additional questions.

Latest Update - Sat, 14 Feb 2026 09:50:07 UTC

This activity has been completed. Please contact Zscaler Support if you have additional questions.

Update - Sat, 14 Feb 2026 07:51:22 UTC

The Zscaler Site Reliability Engineering team will be extending the scheduled maintenance of the zscalertwo.net cloud by 3 hours.

Update - Sat, 14 Feb 2026 …

We will be performing routine maintenance on our logging infrastructure in the Prod DE2 Zones Logging Zones to enhance availability and resiliency.  Some customers may witness below impact during this maintenance window:

• Admin UI dashboards and diagnostics may display incomplete data temporarily.
• If alerts are configured for these components, false events may be triggered.
• Nanolog enabled customer will see timeouts on the dashboards.

Important Note:This maintenance will not impact live traffic. ZCC enrollment and ZPA logins will remain unaffected, and all services will continue to operate normally

Update - Sat, 14 Feb 2026 15:03:51 UTC

This activity has been completed. Please contact Zscaler Support if you have additional …

Zscaler will be expanding its global data center footprint and performing planned maintenance at our Dallas II (DFW2) data center. We expect minimal to no impact to services during the maintenance window. 

Please update your firewall policy rules and any upstream Access Control Lists to allow all IP addresses for this DC

For more information, please visit:

https://config.zscaler.com/zscalertwo.net/cenr

Maintenance Window:

Start time is February 15, 6:00 pm PST (February 16, 2:00 UTC)

End time is February 16, 12:00 am PST (February 16, 8:00 UTC)

16 Feb 2026 - Extending Trust for 2 hours. 

Update - Mon, 16 Feb 2026 08:40:37 UTC

This activity has been completed. Please …

Zscaler will be expanding its global data center footprint and performing planned maintenance at our Atlanta II (ATL2) data center. We expect minimal to no impact to services during the maintenance window. 

Please update your firewall policy rules and any upstream Access Control Lists to allow all IP addresses for this DC

For more information, please visit:

https://config.zscaler.com/zscalertwo.net/cenr

Maintenance Window:

Start time is February 15, 6:00 pm PST (February 16, 2:00 UTC)

End time is February 15, 10:00 pm PST (February 16, 6:00 UTC)

Update - Mon, 16 Feb 2026 06:10:08 UTC

This activity has been completed. Please contact Zscaler Support if you have additional questions.

Zscaler has detected an issue with its Capetown IV datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. 

We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.

Root cause: An upstream provider experienced an issue impacting international connectivity in Europe.

Latest Update …