Imperva

THIS IS A SCHEDULED EVENT Jan 26, 05:00 - 11:00 UTC

Jan 16, 04:44 UTC
Scheduled - Maintenance on the Chicago 2, IL data center will be performed on Monday, January 26th, 2026 at 05:00 UTC. We expect to complete the maintenance by Monday, January 26th, 2026 at 11:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to …

THIS IS A SCHEDULED EVENT Jan 25, 07:00 - 07:30 UTC

Jan 21, 10:20 UTC
Scheduled - The Cloud Security Console will undergo a scheduled update on January 25, 2026, between 09:00 and 09:30 UTC. During this maintenance window, customers may experience temporary disruptions to domain and SSL settings changes for a short period.

Customer sites will remain online and protected at all times. We appreciate your understanding and apologize for any inconvenience.

Jan 20, 21:52 UTC
Resolved - Service in the data center has been restored to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Jan 20, 20:43 UTC
Monitoring - A fix has been implemented and traffic has been restored to the data center. We are continuing to monitor in order to ensure that service …

Jan 19, 22:05 UTC
Resolved - Service in the data center has been restored to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Jan 19, 20:31 UTC
Monitoring - A fix has been implemented and traffic has been restored to the data center. We are continuing to monitor in order to ensure that service …

Jan 18, 09:30 UTC
Completed - The scheduled maintenance has been completed.

Jan 18, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jan 13, 08:24 UTC
Scheduled - The Imperva network protection will undergo a scheduled update on January 18, 2026, between 06:30 and 09:30 UTC. During this maintenance window, customers may experience delays when applying configuration changes to the Network DDOS settings (L3).

Jan 18, 01:10 UTC
Resolved - Monitoring has confirmed that services are stable across the affected data centers, and no further issues have been identified.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Jan 17, 15:49 UTC
Monitoring - We experienced a brief issue impacting the Osaka, Japan (OSK), Seoul, South Korea (KOR), and Tokyo, …

Jan 16, 15:10 UTC
Resolved - Services are stable and operating normally.

We identified an internal service issue that prevented customer traffic from being diverted to Imperva’s mitigation network during active attack conditions. The issue was caused by an internal authentication failure. The service was restored after the affected component was restarted, and traffic diversion is now functioning as expected. We are performing a detailed root cause analysis and enhancing monitoring and automated recovery mechanisms to ensure faster detection and prevent recurrence. Additional details will be shared once the investigation is complete.

Jan 16, 13:50 UTC
Monitoring - On-Demand DDoS Protection is currently operational, …

Jan 16, 00:51 UTC
Completed - The scheduled maintenance has been completed.

Jan 15, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jan 8, 14:59 UTC
Scheduled - Maintenance on the Jakarta, Indonesia data center will be performed on Thursday, January 15th, 2026 at 17:00 UTC. We expect to complete the maintenance by Friday, January 16th, 2026 at 01:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of …

Jan 14, 01:22 UTC
Completed - The scheduled maintenance has been completed.

Jan 13, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dec 12, 02:29 UTC
Scheduled - Maintenance on the Amsterdam, Netherlands data center will be performed on Tuesday, January 13rd, 2026 at 23:00 UTC. We expect to complete the maintenance by Wednesday, January 14th, 2026 at 05:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of …

Jan 11, 17:00 UTC
Completed - The scheduled maintenance has been completed.

Jan 11, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dec 30, 16:13 UTC
Scheduled - The Imperva network protection will undergo a scheduled update on January 11, 2026, between 14:00 and 17:00 UTC. During this maintenance window, customers may experience delays when applying configuration changes to the Network DDOS settings (L3).

Jan 8, 05:17 UTC
Completed - The scheduled maintenance has been completed.

Jan 7, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dec 9, 05:36 UTC
Scheduled - Maintenance on the London 2, UK data center will be performed on Wednesday, January 7th, 2026 at 23:00 UTC. We expect to complete the maintenance by Thursday, January 8th, 2026 at 07:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement …

Jan 7, 17:46 UTC
Resolved - Services in the data center has been restored to normal.

The IAD PoP was inadvertently deactivated, which caused customer CWAF traffic to be temporarily routed to alternate PoPs. Once identified, the PoP was reactivated, and engineers have confirmed that traffic has now shifted back to IAD and is being processed normally.
During the incident, some traffic may have experienced a brief period of session resets and increased latency due to sub-optimal routing to alternate PoPs.
Further research will be performed into how to prevent the triggering event which caused the PoP deactivation from recurring, and additional details will …

Jan 5, 12:52 UTC
Resolved - Service in the data center has been restored to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Jan 5, 11:56 UTC
Monitoring - A fix has been implemented and traffic has been restored to the data center. We are continuing to monitor in order to ensure that service …

Jan 4, 13:57 UTC
Completed - The scheduled maintenance has been completed.

Jan 4, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dec 22, 15:41 UTC
Scheduled - Maintenance on the Bogota, Colombia data center will be performed on Sunday, January 4th, 2026 at 05:00 UTC. We expect to complete the maintenance by Sunday, January 4th, 2026 at 15:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of …

Jan 4, 08:30 UTC
Completed - The scheduled maintenance has been completed.

Jan 4, 08:30 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.

Jan 4, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dec 30, 16:11 UTC
Scheduled - The Imperva network protection will undergo a scheduled update on January 4, 2026, between 07:00 and 8:30 UTC. During this maintenance window, customers may experience delays when applying configuration changes to the Network DDOS settings (L3).

Jan 3, 19:20 UTC
Resolved - Service in the data center has been restored to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Jan 3, 18:43 UTC
Monitoring - A fix has been implemented and traffic has been restored to the data center. We are continuing to monitor in order to ensure that service …

Dec 30, 02:07 UTC
Resolved - This incident has been resolved.

Dec 29, 22:25 UTC
Monitoring - A fix has been implemented and we are continuing to monitor in order to ensure that service has returned to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Dec 29, 20:15 UTC
Identified - We have identified the source …

Dec 26, 11:46 UTC
Resolved - The issue impacting access to the Imperva documentation portal has been resolved, and normal access has been restored.

Dec 26, 07:44 UTC
Investigating - We are currently investigating an issue impacting access to the Imperva documentation portal. Our teams are actively working to identify the root cause and restore access as quickly as possible.

This issue is limited to the documentation portal only and does not impact Imperva products, customer traffic, or any other security services.

Further updates will be provided as more information becomes available.