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Imperva

Imperva

IMPERVA

Operational

Last checked: Mar 08, 2026 07:32

Incident History (Last 30 Days)

Scheduled Minor

[ICM-4735] Planned Maintenance on the Imperva data center in Hanoi, Vietnam

THIS IS A SCHEDULED EVENT Mar 23, 18:00 UTC  -  Mar 24, 02:00 UTC

Mar 6, 23:21 UTC
Scheduled - Maintenance on the Hanoi, Vietnam data center will be performed on Monday, March 23rd, 2026 at 18:00 UTC. We expect to complete the maintenance by Tuesday, March 24th, 2026 at 02:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place …

Mar 23, 2026

18:00

Scheduled Minor

[UM-13046 ]- Scheduled update to the Cloud Security Console – March 22, 2026

THIS IS A SCHEDULED EVENT Mar 22, 14:00 - 17:00 UTC

Feb 24, 15:25 UTC
Scheduled - The Cloud Security Console will undergo a scheduled update on March 22, 2025, between 14:00 and 17:00 UTC. During this maintenance window, customers may experience delays when applying configuration changes.

Please note that no changes will be lost - all updates will be applied as soon as possible.

Customer sites will remain online and protected at all times. We appreciate your understanding and apologize for any inconvenience.

Mar 22, 2026

14:00

Scheduled Minor

[CWMS-6834] - Scheduled update to the Imperva waiting room – March 22, 2026

THIS IS A SCHEDULED EVENT Mar 22, 08:00 - 09:30 UTC

Feb 22, 21:07 UTC
Update - We will be undergoing scheduled maintenance during this time.

Feb 22, 20:42 UTC
Scheduled - The Imperva waiting room will undergo a scheduled update on March 22, 2026, between 08:00 and 9:30 UTC (rescheduled from March 1, 2026)
During this maintenance window, the Imperva waiting room will not function. Configuration changes to the waiting room settings should not be made at this time.

Customer domains will remain available and protected during this time.
We apologize for any inconvenience this may cause.

Mar 22, 2026

08:00

Scheduled Minor

[ICM-4706] Planned Maintenance on the Imperva data center in Taipei, Taiwan

THIS IS A SCHEDULED EVENT Mar 18, 17:00 UTC  -  Mar 19, 01:00 UTC

Mar 6, 23:22 UTC
Scheduled - Maintenance on the Taipei, Taiwan data center will be performed on Wednesday, March 18th, 2026 at 17:00 UTC. We expect to complete the maintenance by Thursday, March 19th, 2026 at 01:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place …

Mar 18, 2026

17:00

Scheduled Minor

[ICM-4718] Planned Maintenance on the Imperva data center in Lima, Peru

THIS IS A SCHEDULED EVENT Mar 18, 04:00 - 12:00 UTC

Mar 5, 17:49 UTC
Scheduled - Maintenance on the Lima, Peru data center will be performed on Wednesday, March 18th, 2026 at 04:00 UTC. We expect to complete the maintenance by Wednesday, March 18th, 2026 at 12:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the …

Mar 18, 2026

04:00

Scheduled Minor

[ICM-4717] Planned Maintenance on the Imperva data center in Chicago 2, IL

THIS IS A SCHEDULED EVENT Mar 16, 04:00 - 12:00 UTC

Mar 5, 17:51 UTC
Scheduled - Maintenance on the Chicago 2, IL data center will be performed on Monday, March 16th, 2026 at 04:00 UTC. We expect to complete the maintenance by Monday, March 16th, 2026 at 12:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to …

Mar 16, 2026

04:00

Scheduled Minor

[ICM-4694] Planned Maintenance on the Imperva data center in Miami, FL

THIS IS A SCHEDULED EVENT Mar 12, 07:00 - 11:00 UTC

Mar 2, 14:56 UTC
Scheduled - Maintenance on the Miami, FL data center will be performed on Thursday, March 12th, 2026 at 07:00 UTC. We expect to complete the maintenance by Thursday, March 12th, 2026 at 11:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the …

Mar 12, 2026

07:00

Scheduled Minor

[ICM-4687] Planned Maintenance on the Imperva data center in New York, NY

THIS IS A SCHEDULED EVENT Mar 11, 03:00 - 09:00 UTC

Feb 26, 17:06 UTC
Scheduled - Maintenance on the New York, NY data center will be performed on Wednesday, March 11th, 2026 at 03:00 UTC. We expect to complete the maintenance by Wednesday, March 11th, 2026 at 09:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to …

Mar 11, 2026

03:00

Scheduled Minor

[ICM-4688] Planned Maintenance on the Imperva data center in Hong Kong

THIS IS A SCHEDULED EVENT Mar 9, 17:00 UTC  -  Mar 10, 01:00 UTC

Feb 26, 21:02 UTC
Scheduled - Maintenance on the Hong Kong data center will be performed on Monday, March 9th, 2026 at 17:00 UTC. We expect to complete the maintenance by Tuesday, March 10th, 2026 at 01:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place …

Mar 09, 2026

17:00

Scheduled Minor

[ICM-4686] Planned Maintenance on the Imperva data center in Sao Paulo, Brazil

THIS IS A SCHEDULED EVENT Mar 9, 04:00 - 10:00 UTC

Feb 26, 17:07 UTC
Scheduled - Maintenance on the Sao Paulo, Brazil data center will be performed on Monday, March 9th, 2026 at 04:00 UTC. We expect to complete the maintenance by Monday, March 9th, 2026 at 10:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to …

Mar 09, 2026

04:00

Resolved Minor

[INC-989] Tokyo, Japan (TKO) Data Center Issue

Mar 6, 22:31 UTC
Resolved - Service in the Tokyo, Japan (TKO) data center has been restored to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Mar 6, 21:17 UTC
Monitoring - A fix has been implemented and traffic has been restored to the Tokyo, Japan (TKO) data center. We are continuing to monitor …

Mar 06, 2026

22:31

Resolved Minor

[INC-988] Chicago 2, IL (CHI) Data Center Issue

Mar 6, 05:58 UTC
Resolved - Service in the data center has been restored to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Mar 6, 05:45 UTC
Monitoring - A fix has been implemented and traffic has been restored to the data center. We are continuing to monitor in order to ensure that service …

Mar 06, 2026

05:58

Resolved Minor

[INC-987] Issue with Cache Purge

Mar 5, 22:59 UTC
Resolved - Our engineering teams have completed the remediation. The issue affecting cache purge functionality has been resolved.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Mar 5, 22:11 UTC
Update - We are continuing to work on a fix for this issue.

Mar 5, 19:52 UTC
Update - Our engineering teams …

Mar 05, 2026

22:59

Resolved Minor

[ICM-4633] Planned Maintenance on the Imperva data center in Tokyo, Japan

Mar 5, 21:16 UTC
Completed - The scheduled maintenance has been completed.

Mar 5, 20:50 UTC
Verifying - Verification is currently underway for the maintenance items.

Mar 5, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 26, 16:55 UTC
Update - We will be undergoing scheduled maintenance during this time.

Feb 26, 16:36 UTC
Scheduled - Maintenance on the Tokyo, Japan data center will be performed on Thursday, March 5th, 2026 at 15:00 UTC. We expect to complete the maintenance by Thursday, March 5th, 2026 at 23:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data …

Mar 05, 2026

21:16

Resolved Minor

[INC-984] Attack Analytic Issue

Mar 3, 20:26 UTC
Resolved - The incident has been resolved and normal service levels have been restored.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Mar 3, 14:32 UTC
Monitoring - The fix has been successfully implemented, and the Attack Analytics page is now accessible.
We are continuing to closely monitor the service to …

Mar 03, 2026

20:26

Resolved Minor

[INC-983] API Security Issue

Mar 3, 14:35 UTC
Resolved - The incident has been resolved and normal service levels have been restored.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Mar 3, 13:35 UTC
Monitoring - Technical teams have performed remedial actions and the API Security Page back to normal . Technical teams will continue monitoring the system.

The …

Mar 03, 2026

14:35

Resolved Minor

[ICM-4641] Planned Maintenance on the Imperva data center in Barcelona, Spain

Mar 3, 06:24 UTC
Completed - The scheduled maintenance has been completed.

Mar 3, 05:28 UTC
Update - Maintenance on the Barcelona, Spain data center has been extended to Tuesday, March 3rd, 2026 at 08:00 UTC.

Mar 3, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 19, 16:26 UTC
Scheduled - Maintenance on the Barcelona, Spain data center will be performed on Tuesday, March 3rd, 2026 at 00:00 UTC. We expect to complete the maintenance by Tuesday, March 3rd, 2026 at 06:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the …

Mar 03, 2026

06:24

Resolved Minor

[TR-21344] - Scheduled update to the Imperva DNS protection – March 1, 2026

Mar 1, 08:00 UTC
Completed - The scheduled maintenance has been completed.

Mar 1, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 22, 13:56 UTC
Update - We will be undergoing scheduled maintenance during this time.

Feb 22, 13:53 UTC
Scheduled - The Imperva network DNS protection will undergo a scheduled update on March 1, 2026, between 06:30 and 8:00 UTC.
During this maintenance window, DNS Imperva management portal UI and API will not be available, and no configuration changes to the DNS protection can be made.

Customer domains will remain available and protected during this time.

Mar 01, 2026

08:00

Resolved Minor

[INC-982] Istanbul Turkey (SAW) Data Center Issue

Feb 28, 00:26 UTC
Resolved - Service in the data center has been restored to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 27, 23:36 UTC
Monitoring - A fix has been implemented and traffic has been restored to the data center. We are continuing to monitor in order to ensure that service …

Feb 28, 2026

00:26

Resolved Minor

[ICM-4639] Essential Maintenance on the Imperva data center in Mumbai 2, India

Feb 27, 00:52 UTC
Completed - The scheduled maintenance has been completed.

Feb 27, 00:50 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.

Feb 26, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 19, 16:23 UTC
Scheduled - Maintenance on the Mumbai 2, India data center will be performed on Thursday, February 26th, 2026 at 20:00 UTC. We expect to complete the maintenance by Friday, February 27th, 2026 at 04:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with …

Feb 27, 2026

00:52

Resolved Minor

[INC-980] Tokyo, Japan (TKO) Data Center Issue

Feb 25, 10:11 UTC
Resolved - Service in the data center has been restored to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 25, 09:12 UTC
Monitoring - Technical teams have remove the bypass. There was no customer impact identified and we identified an internal issue with our monitoring systems. Customer traffic has …

Feb 25, 2026

10:11

Resolved Minor

Status page service changes and upcoming deprecations

Feb 23, 12:30 UTC
Completed - The scheduled maintenance has been completed.

Feb 23, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 23, 11:31 UTC
Scheduled - We are updating the Imperva Status page to improve clarity and consistency across services. As part of this update, existing services are renamed and reorganized, and some current service entries begin the deprecation process.
What’s changing on February 22, 2026:
The Status page uses an updated list of services, with revised naming and clear descriptions.
The single Services category is replaced with three categories:
o Protection services
o Management and analytics …

Feb 23, 2026

12:30

Resolved Minor

[INC-979] Vancouver, Canada (VAN) Data Center Issue

Feb 20, 08:16 UTC
Resolved - Service in the data center has been restored to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 20, 08:10 UTC
Monitoring - A fix has been implemented and we are continuing to monitor in order to ensure that service has returned to normal.

The status updates are an …

Feb 20, 2026

08:16

Resolved Major

[INC-978] Sydney, Australia , Melbourne, Australia (MEB) Data Center Issue

Feb 19, 15:13 UTC
Resolved - Monitoring has confirmed that services are stable across the affected data centers, and no further issues have been identified.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 19, 14:10 UTC
Monitoring - We experienced a brief issue impacting the Sydney Australia (SYD) and Melbourne, Australia (MEB) data center …

Feb 19, 2026

15:13

Resolved Critical

[INC-977] Imperva Support Portal Access Issue

Feb 19, 10:32 UTC
Resolved - The incident has been resolved and normal service levels have been restored. We apologize for any inconvenience that this issue may have caused.


The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 19, 10:06 UTC
Monitoring - Technical teams have performed remedial actions and the Imperva Support Portal access …

Feb 19, 2026

10:32

Resolved Minor

[INC-976] SSL SAN validation issue

Feb 17, 13:51 UTC
Resolved - This issue has been resolved.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 17, 12:48 UTC
Monitoring - Technical teams have performed remedial actions and SSL SAN validation issue is returning to normal operations.

The status updates are an integral part of proactive monitoring and transparent communication about the …

Feb 17, 2026

13:51

Resolved Minor

[TR-21145] Scheduled update to the Imperva Network protection – February 15, 2026

Feb 15, 09:00 UTC
Completed - The scheduled maintenance has been completed.

Feb 15, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 10, 11:37 UTC
Scheduled - The Imperva network protection will undergo a scheduled update on February 15, 2026, between 5:30 and 9:00 UTC. During this maintenance window, customers may experience delays when applying configuration changes to the Network DDOS settings (L3).

Feb 15, 2026

09:00

Resolved Minor

[TR-21469] - Scheduled update to the Cloud Security Console – February 15, 2026

Feb 15, 08:30 UTC
Completed - The scheduled maintenance has been completed.

Feb 15, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 8, 12:29 UTC
Scheduled - The Cloud Security Console will undergo a scheduled update on February 15, 2026, between 7:00 and 8:30 UTC. During this maintenance window, customers may experience temporary disruptions to domains, sites, and SSL settings changes for a short period.

Customer sites will remain online and protected at all times. We appreciate your understanding and apologize for any inconvenience.

Feb 15, 2026

08:30

Resolved Minor

[INC-975] Sydney, Australia (SYD) Data Center Issue

Feb 13, 20:53 UTC
Resolved - Service in the data center has been restored to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 13, 20:16 UTC
Monitoring - A fix has been implemented and traffic has been restored to the data center. We are continuing to monitor in order to ensure that service …

Feb 13, 2026

20:53

Resolved Minor

[INC-974] Stockholm, Sweden (STO) Data Center Issue

Feb 13, 02:33 UTC
Resolved - Service in the data center has been restored to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 13, 02:15 UTC
Monitoring - A fix has been implemented and traffic has been restored to the data center. We are continuing to monitor in order to ensure that service …

Feb 13, 2026

02:33

Resolved Minor

[ICM-4555] Planned Maintenance on the Imperva data center in Hanoi, Vietnam

Feb 10, 15:57 UTC
Completed - This maintenance has been cancelled.

Jan 29, 19:59 UTC
Scheduled - Maintenance on the Hanoi, Vietnam data center will be performed on Tuesday, February 10th, 2026 at 17:00 UTC. We expect to complete the maintenance by Wednesday, February 11th, 2026 at 03:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start …

Feb 10, 2026

15:57

Resolved Minor

[ICM-4574] Planned Maintenance on the Imperva data center in Jakarta, Indonesia

Feb 9, 20:25 UTC
Completed - The scheduled maintenance has been completed.

Feb 9, 20:19 UTC
Verifying - Verification is currently underway for the maintenance items.

Feb 9, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jan 29, 19:00 UTC
Scheduled - Maintenance on the Jakarta, Indonesia data center will be performed on Monday, February 9th, 2026 at 17:00 UTC. We expect to complete the maintenance by Tuesday, February 10th, 2026 at 01:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud …

Feb 09, 2026

20:25