F5

THIS IS A SCHEDULED EVENT Mar 18, 05:00 - 10:00 UTC

Feb 27, 05:42 UTC
Update - Changing the affected component status back to 'Operational'.

Feb 27, 05:41 UTC
Update - Updated the status of the affected component from Operational > Under maintenance.

Feb 27, 05:28 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure

Maintenance Window:
Start Time: 18 Mar 2026 05:00 UTC
End Time: 18 Mar 2026 10:00 UTC

Reference: SDCCAB-3358

Projected Impact:
During this activity, customers without redundant connectivity may experience a temporary service interruption on the …

THIS IS A SCHEDULED EVENT Mar 15, 05:00 - 09:00 UTC

Feb 23, 19:59 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure

Maintenance Window:
Start Time: 15 Mar 2026 05:00 UTC
End Time: 15 Mar 2026 09:00 UTC

Reference: SDCCAB-3292

Projected Impact:
Customers located in Montreal POP, especially GRE customers whose GRE tunnels terminate in Montreal (MTL7), may experience a brief service disruption.

Reason for Maintenance:
We are conducting this maintenance to upgrade our Core routers in Montreal (MTL7) to the latest software version. This upgrade is …

THIS IS A SCHEDULED EVENT Mar 14, 13:00 - 21:00 UTC

Mar 2, 07:10 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure

Maintenance Window:
Start Time: 14 Mar 2026 13:00 UTC
End Time: 14 Mar 2026 21:00 UTC

Reference: SDCCAB-3313

Projected Impact:
1. Customers who have intentionally created hard-coded dependencies for Mumbai (MB2) Regional Edge site will experience a service interruption during this window.
2. During this window, the tunnel from the Customer Edge (CE) to the Regional Edge (RE) site will go down, resulting in …

THIS IS A SCHEDULED EVENT Mar 14, 04:00 UTC  -  Mar 15, 12:00 UTC

Mar 5, 21:17 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Global Controller

Maintenance Window:
Start Time: 14 Mar 2026 04:00 UTC
End Time: 15 Mar 2026 12:00 UTC

Activity Schedule :
- Mar 14th 04:00 UTC to 12:00 UTC - Maintenance Window-1
- Mar 14th 11:00 UTC to 19:00 UTC - Maintenance Window-2
- Mar 15th 04:00 UTC to 12:00 UTC - Maintenance Window-3

Reference: SDCCAB-3104

Projected Impact:
During the maintenance window, Management Plane configuration …

Mar 7, 18:41 UTC
Update - The XC Console remains fully operational, and users are able to connect without any interruption. All related services within the XC platform are also functioning as expected. The F5 Distributed Cloud team is continuing work on the remaining implementation activities, and enhanced monitoring will remain in place to ensure ongoing stability and performance throughout this period.

We sincerely appreciate your continued patience and understanding as we work to maintain and improve service quality. If you encounter any issues or have technical questions regarding F5 Distributed Cloud Services, please reach out to our support team at [email protected].

Mar …

Mar 5, 15:40 UTC
Resolved - This incident has been resolved.

Mar 5, 15:39 UTC
Update - The issue has been identified, and we have taken mitigative measures to resolve the situation. This incident has been confirmed as a non-service-impacting issue.

Mar 5, 15:11 UTC
Investigating - This advisory is to inform you that we are currently investigating reports of service degradation affecting XC DNS service in multiple regions.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) …

Feb 26, 00:09 UTC
Resolved - The F5 Distributed Cloud console continues to operate normally and remain in steady state. All other services remain fully operational. If you have any questions or concerns, please do not hesitate to contact our support team. This incident has been marked as resolved.

Feb 25, 20:52 UTC
Monitoring - F5 has identified the cause of the access issues to the Distributed Cloud Console, and a fix has been implemented. The accessibility to the console has been restored. During and after the event, other services remain fully operational. Our internal teams continue to monitor the environment closely to …

Feb 25, 05:46 UTC
Resolved - The F5 Distributed Cloud console continues to operate normally and remain in steady state. All other services remain fully operational. If you have any questions or concerns, please do not hesitate to contact our support team. This incident has been marked as resolved.

Feb 25, 00:43 UTC
Update - F5 Distributed Cloud team has mitigated the access issue. All services remain fully operational. Users can connect to the Console and all other services are operating normally. We will continue the proactive monitoring to ensure the stability of our services.

Feb 24, 21:05 UTC
Update - F5 is aware of …

Feb 24, 18:25 UTC
Resolved - F5 has mitigated the Distributed Cloud Console service interruption. Users can connect to the Distributed Cloud Console and all other services are operating normally. We will continue the proactive monitoring to ensure the stability of our services.

The service interruption was caused by an out-of-memory (OOM) condition triggered by a period of anomalous traffic patterns. To ensure immediate stability, we have scaled our memory resources to accommodate the increased load. The F5 Distributed Cloud team is currently investigating the underlying traffic behaviour and workings towards a comprehensive permanent resolution.

Please reach out to [email protected] if you …

Feb 22, 22:00 UTC
Completed - The scheduled maintenance has been completed.

Feb 22, 07:50 UTC
Update - We encountered an issue during the upgrade, so we need to reschedule the timings for the following batches as listed below:

- Feb 22nd 04:00 to Feb 22nd 08:00 - Mumbai, Singapore, B-San Jose, B-NewYork
- Feb 22nd 08:00 to Feb 22nd 12:00 - Montreal, Amsterdam, Lisbon, Sydney
- Feb 22nd 12:00 to Feb 22nd 16:00 - London, Paris(pa4), Stockholm, D-New York
- Feb 22nd 16:00 to Feb 22nd 20:00 - Paris(pa2), Frankfurt, Madrid

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed …

Feb 22, 13:30 UTC
Completed - The scheduled maintenance has been completed.

Feb 21, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 11, 21:24 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN

Maintenance Window:
Start Time: 21 Feb 2026 04:30 UTC
End Time: 22 Feb 2026 13:30 UTC

Regional Cluster Schedules :
- Feb 21st 04:30 UTC to 10:30 UTC - Sao Paulo
- Feb 22nd 07:30 UTC to 13:30 UTC - Frankfurt

Reference: SDCCAB-3209

Projected Impact:
F5 XC CDN to Customer …

Feb 21, 11:00 UTC
Completed - The scheduled maintenance has been completed.

Feb 21, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 20, 23:35 UTC
Update - Dear Valued Customer,

We would like to inform you that this maintenance has been extended by an additional 3 hours.

Updated Schedule :
Start Time: 21 Feb 2026 06:00 UTC
End Time: 21 Feb 2026 11:00 UTC

We sincerely appreciate your patience and understanding as we carry out this critical maintenance to further enhance the quality and reliability of our services.

Sincerely,
F5 Distributed Cloud Team

Feb 20, 22:57 UTC
Scheduled - Dear Valued …

Feb 21, 10:00 UTC
Completed - The scheduled maintenance has been completed.

Feb 21, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 12, 19:50 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Bot Defense Cloud SSE

Maintenance Window:
Start Time: 21 Feb 2026 5:00 UTC
End Time: 21 Feb 2026 10:00 UTC

Reference: SDCCAB-3195

Projected Impact:
There will be no impact to AWS CSSE traffic in us-east-1 and us-east-2 regions during this maintenance window. However, we kindly request that all teams pause …

Feb 21, 08:30 UTC
Completed - The scheduled maintenance has been completed.

Feb 21, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 20, 16:42 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Client-Side Defense

Maintenance Window:
Start Time: 21 Feb 2026 03:30 UTC
End Time: 21 Feb 2026 08:30 UTC

Reference: SDCCAB-3284

Projected Impact:
During the maintenance window, new script data processing will be delayed for Client-Side Defense (CSD). All other CSD functions will work as expected during the maintenance window.

Reason …

Feb 21, 07:30 UTC
Completed - The scheduled maintenance has been completed.

Feb 21, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 12, 16:56 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN

Maintenance Window:
Start Time: 21 Feb 2026 4:30 UTC
End Time: 21 Feb 2026 7:30 UTC

Reference: SDCCAB-3210

Projected Impact:
Customer Edge connectivity to the F5 XC CDN in LS1 may experience a temporary service interruption. During this period, traffic will be automatically rerouted to the nearest …

Feb 15, 13:30 UTC
Completed - The scheduled maintenance has been completed.

Feb 14, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jan 30, 14:21 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN

Maintenance Window:
Start Time: 14 Feb 2026 00:30 UTC
End Time: 15 Feb 2026 13:30 UTC

Regional Cluster Schedules :
- Feb 14th 00:30 UTC to 06:30 UTC - Sydney
- Feb 14th 07:30 UTC to 13:30 UTC - Tokyo
- Feb 15th 00:30 UTC to 06:30 UTC …

Feb 15, 06:19 UTC
Completed - Dear Valued Customer,

We would like to inform you that the Urgent schedule maintenance for F5 Distributed Cloud Regional Edge in Toronto (TR2) and Amsterdam (AMS9) has been cancelled.

Original Maintenance Details:
Start Time: 15 Feb 2026 02:00 UTC
End Time: 15 Feb 2026 08:00 UTC

Reason for Cancellation: This maintenance is no longer required at this time.

Reference: SDCCAB-3103

If you have any questions or need further assistance, please contact our support team at [email protected].

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud

Feb 14, 04:14 UTC
Update - Dear Valued Customer,

We would like to inform …

Feb 13, 03:45 UTC
Completed - Dear Valued Customer,

We would like to inform you that the schedule maintenance for Distributed Cloud Regional Edge in Melbourne & Toronto has been cancelled.


Original Maintenance Details:
Start Time: 13 Feb 2026 02:00 UTC
End Time: 14 Feb 2026 08:00 UTC
Reason for Cancellation: The updates planned will be combined with an upcoming maintenance window to minimize customer impact.
Reference ID: SDCCAB-3103


If you have any questions or need further assistance, please contact our support team at [email protected].

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud

Feb 13, 02:00 UTC
In progress - Scheduled maintenance is currently …

Feb 13, 00:16 UTC
Resolved - The issue with the delay access logs on the Distributed Cloud Console UI has been resolved. All essential Distributed Cloud Console UI are now fully restored and available on the dashboard. This incident has been marked as resolved.

Feb 12, 19:47 UTC
Update - The F5 Distributed Cloud team confirms that the access logs on the Distributed Cloud Console UI are now fully operational and operating as expected. This event remains in the monitoring phase as we work to ensure continued stability and optimal performance.

We sincerely appreciate your patience and understanding during this time and thank you …

Feb 12, 23:40 UTC
Completed - Dear Valued Customer,

We would like to inform you that the schedule maintenance for Distributed Cloud Regional Edge has been cancelled.

Original Maintenance Details:
Start Time: 14 Feb 2026 02:00 UTC
End Time: 15 Feb 2026 17:00 UTC

Reason for Cancellation: The updates planned will be combined with an upcoming maintenance window to minimize customer impact.
Reference: SDCCAB-3103

If you have any questions or need further assistance, please contact our support team at [email protected].

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud

Feb 5, 00:10 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an …

Feb 12, 16:59 UTC
Resolved - The issue with F5 Distributed Cloud that was causing BGP session flapping has been resolved, and the service is now fully operational. All other services remained fully operational throughout the incident. This incident has been marked as resolved. If you continue to experience issues, please contact the F5 Support team for assistance.

Feb 11, 08:22 UTC
Monitoring - The F5 Distributed Cloud team has successfully applied the fix for this issue. Our services are operational and working as expected. We are actively monitoring the situation to ensure stability, and will provide further updates as necessary.

In the meantime, …

Feb 10, 15:33 UTC
Completed - Dear Valued Customer,

We would like to inform you that the Urgent schedule maintenance for F5 Distributed Cloud Regional Edge in Hong Kong (HK2) has been cancelled.

Original Maintenance Details:
Start Time: 10 Feb 2026 15:00 UTC
End Time: 10 Feb 2026 23:00 UTC

Reason for Cancellation: This maintenance is no longer required at this time.

Reference: SDCCAB-3013

If you have any questions or need further assistance, please contact our support team at [email protected].

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud

Feb 10, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will …

Feb 9, 19:30 UTC
Completed - The scheduled maintenance has been completed.

Feb 9, 15:45 UTC
Update - Dear Valued Customer,

We would like to inform you that the ongoing maintenance for F5 Distributed Cloud Regional Edge in Jakarta (JK1) region has been extended by an additional 3 hours.

Updated Regional Edge Schedules :
Start Time: 09 Feb 2026 11:30 UTC
End Time: 09 Feb 2026 19:30 UTC

We sincerely appreciate your patience and understanding as we carry out this critical maintenance to further enhance the quality and reliability of our services.

Sincerely,
F5 Distributed Cloud Team

Feb 9, 11:30 UTC
In progress - Scheduled maintenance is currently …

Feb 9, 18:54 UTC
Resolved - The F5 NGINXaaS team has implemented a fix to resolve this issue. NGINXaaS for Azure deployment creation is now functioning normally in the East US2 and West US3 regions. If you are still experiencing issues with your deployments, please reach out to our support team at https://my.f5.com/manage/s/createcase.

Feb 6, 00:05 UTC
Identified - The F5 NGINXaaS team has identified an issue where creation of new NGINXaaS for Azure deployments is failing in the East US2 and West US3 regions.
Existing deployments are not affected and continue to operate normally. All other operations are functioning as expected, and all …

Feb 9, 00:36 UTC
Resolved - The Distributed Cloud team has confirmed that our services are stable and operating as expected. This incident has been resolved. If you continue to experience any issue, please reach out to the F5 Support team for assistance.

Feb 8, 06:48 UTC
Monitoring - The F5 Distributed Cloud team has identified and applied a fix for this issue. Our services are operational and working as expected. We are actively monitoring the situation to ensure stability, and will provide further updates as necessary.

Feb 8, 05:51 UTC
Update - The F5 Distributed Cloud support team has identified an issue affecting some …

Feb 8, 06:00 UTC
Completed - The scheduled maintenance has been completed.

Feb 7, 12:10 UTC
Update - Dear Valued Customer,

We would like to inform you that the ongoing maintenance for F5 Distributed Cloud CDN in the TN2-LON region has been extended by an additional 4 hours.

Updated Regional Cluster Schedules:
Feb 7th | 04:30 UTC – 16:30 UTC — TN2-LON
Feb 8th | 00:30 UTC – 06:00 UTC — SP4-SAO

We sincerely appreciate your patience and understanding as we complete this critical maintenance activity to further enhance the quality, performance, and reliability of our services.

Sincerely,
F5 Distributed Cloud Team

Feb 7, 10:19 UTC
Update - Dear Valued Customer,

We would …

Feb 8, 02:25 UTC
Completed - Dear Valued Customer,

We would like to inform you that the schedule maintenance for F5 Distributed Cloud Regional Edge in Hong Kong has been cancelled.

Original Maintenance Details:
Start Time: 08 Feb 2026 02:00 UTC
End Time: 08 Feb 2026 10:00 UTC
Reason for Cancellation: The planned updates are now part of a larger improvement project to be scheduled at a later date.

Reference ID: SDCCAB-3013

If you have any questions or need further assistance, please contact our support team at [email protected].

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud

Feb 7, 05:02 UTC
In progress - …

Feb 7, 23:00 UTC
Completed - The scheduled maintenance has been completed.

Feb 7, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jan 26, 23:25 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Bot Defense Network Infrastructure

Maintenance Window:
Start Time: 07 Feb 2026 17:00 UTC
End Time: 07 Feb 2026 23:00 UTC

Reference: SDCCAB-2958

Projected Impact:
No service impact is anticipated. Network traffic will automatically fail over to the backup datacenter for the duration of the activity

Reason for Maintenance:
Network firewall maintenance to …

Feb 7, 21:00 UTC
Completed - The scheduled maintenance has been completed.

Feb 7, 09:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jan 26, 19:31 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure

Maintenance Window:
Start Time: 07 Feb 2026 09:00 UTC
End Time: 07 Feb 2026 21:00 UTC

Reference: SDCCAB-2895

Projected Impact:
There will be no impact to customer traffic during this change. You may notice a brief interruption in NetFlow traffic reporting. Certain administrative actions may be …

Feb 7, 18:00 UTC
Completed - The scheduled maintenance has been completed.

Feb 7, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 6, 18:30 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Bot - Client Side Defense

Maintenance Window:
Start Time: 07 Feb 2026 03:30 UTC
End Time: 07 Feb 2026 18:00 UTC

Reference: SDCCAB-3122, SDCCAB-3120

Projected Impact:
During the maintenance window, processing of newly collected script data for Client-Side Defense (CSD) may be delayed. All other CSD functionality will continue …

Feb 7, 16:00 UTC
Completed - The scheduled maintenance has been completed.

Feb 7, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 5, 01:02 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Customer Edge

Maintenance Window:
Start Time: 07 Feb 2026 14:00 UTC
End Time: 07 Feb 2026 16:00 UTC

Reference: SDCCAB-3067

Projected Impact:
Users may encounter delay in mitigation tunnel activation during the maintenance.

Reason for Maintenance:
This is to inform you that a maintenance version upgrade will be performed. …

Feb 7, 13:00 UTC
Completed - The scheduled maintenance has been completed.

Feb 7, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jan 26, 17:15 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure

Maintenance Window:
Start Time: 07 Feb 2026 05:00 UTC
End Time: 07 Feb 2026 13:00 UTC

Reference: SDCCAB-2838

Projected Impact:
No impact will occur if you have updated your prefix and ASN list on the XC Console. If any of the prefixes you are advertising to …

Feb 7, 09:00 UTC
Completed - The scheduled maintenance has been completed.

Feb 7, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jan 21, 08:52 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge

Maintenance Window:
Start Time: 07 Feb 2026 05:00 UTC
End Time: 07 Feb 2026 09:00 UTC

Reference: SDCCAB-2855

Projected Impact:
1. Customers who have deliberately created hard-coded dependencies for Dal3 and B-dal3 regional edge sites will encounter service interruption during this window.
2. The tunnel from …

Feb 7, 00:11 UTC
Completed - Due to urgent, unforeseen priorities requiring our immediate attention, we have had to adjust our current service schedule. We are cancelling this maintenance and going to reschedule this in future

Jan 25, 00:25 UTC
Update - We will be undergoing scheduled maintenance during this time.

Jan 25, 00:25 UTC
Scheduled - Dear Valued Customer,

We are writing to inform you about a planned Distributed Cloud Logging service maintenance

Maintenance Details:
Start Time: 7 Feb 2026 01:00 UTC
End Time: 9 Feb Jan 2026 1:00 UTC


Projected Impact:
We do not anticipate any service impact during this maintenance. However, there may be a temporary …