F5

THIS IS A SCHEDULED EVENT Feb 7, 05:00 - 09:00 UTC

Jan 21, 08:52 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge

Maintenance Window:
Start Time: 07 Feb 2026 05:00 UTC
End Time: 07 Feb 2026 09:00 UTC

Reference: SDCCAB-2855

Projected Impact:
1. Customers who have deliberately created hard-coded dependencies for Dal3 and B-dal3 regional edge sites will encounter service interruption during this window.
2. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating …

THIS IS A SCHEDULED EVENT Jan 24, 02:00 UTC  -  Jan 25, 10:00 UTC

Jan 10, 01:49 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge

Maintenance Window:
Start Time: 24 Jan 2026 02:00 UTC
End Time: 25 Jan 2026 10:00 UTC

Regional Cluster Schedules:
Note: The start time for each cluster is strictly dependent on the successful completion of the previous one. If a cluster finishes ahead of or behind schedule, the start time for the subsequent clusters will be adjusted accordingly, advancing or …

THIS IS A SCHEDULED EVENT Jan 24, 02:00 UTC  -  Jan 25, 23:00 UTC

Jan 10, 08:05 UTC
Scheduled - Dear Valued Customer,

We are writing to inform you about a planned Distributed Cloud Logging service maintenance

Maintenance Details:
Start Time: 24 Jan 2026 02:00 UTC
End Time: 25 Jan 2026 23:00 UTC

Projected Impact:
We do not anticipate any service impact during this maintenance. However, there may be a temporary delay in displaying access request logs in the tenant portal, and in transmitting GLR log messages to the customer endpoint

Reason for Maintenance:
Upgrade of software and operating system on the logging infrastructure

Our Commitment:
We will provide …

Jan 18, 20:00 UTC
Completed - The scheduled maintenance has been completed.

Jan 17, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jan 12, 23:20 UTC
Update - Dear Valued Customer,

We would like to inform you that the previously scheduled maintenance for F5 Distributed Cloud DNS service has been rescheduled.

Updated Maintenance Details:
Start Time: 17 Jan 2026 02:00 UTC
End Time: 18 Jan 2026 20:00 UTC

Reason for Reschedule: Rescheduled to align with a time period that ensures optimal availability of F5 operations support, to facilitate a smooth and efficient maintenance process.

Reference ID: SDCCAB-2721

We apologize for any inconvenience caused …

Jan 18, 12:00 UTC
Completed - The scheduled maintenance has been completed.

Jan 18, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jan 6, 17:59 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN

Maintenance Window:
Start Time: 18 Jan 2026 04:30 UTC
End Time: 18 Jan 2026 12:00 UTC

Reference: SDCCAB-2739

Projected Impact:
F5 XC CDN to Customer Edge connections in LS1 will experience downtime. Latency will increase and traffic will be re-routed to nearest edge locations.

Reason for Maintenance:
This maintenance …

Jan 18, 06:54 UTC
Completed - The scheduled maintenance has been completed.

Jan 17, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jan 16, 19:05 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge

Maintenance Window:
- Jan 17th 05:00 to Jan 17th 13:00 UTC - B-London
- Jan 18th 05:00 to Jan 18th 13:00 UTC - Hong Kong

Reference: SDCCAB-2805

Projected Impact:
1. Customers who have created hard-coded dependencies for Regional Edge site may encounter a service interruption …

Jan 18, 06:53 UTC
Completed - The scheduled maintenance has been completed.

Jan 18, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jan 4, 06:35 UTC
Scheduled - Dear Valued Customer,

We are writing to inform you about a planned Distributed Cloud Logging service maintenance

Maintenance Details:
Start Time: 18 Jan 2026 05:00 UTC
End Time: 18 Jan 2026 08:00 UTC

Projected Impact:
We do not anticipate any impact during this maintenance; however, there may be a delay in displaying access request logs in the tenant portal.

Reason for Maintenance:
To optimize the timeout settings for the access log database

Our Commitment:
We …

Jan 17, 18:30 UTC
Completed - The scheduled maintenance has been completed.

Jan 17, 16:22 UTC
Update - Dear Valued Customer,

We would like to inform you that the ongoing maintenance for F5 Distributed Cloud CDN in Sydney has been extended by an additional 2 hours. The new expected completion time is January 17th at 18:30 UTC.

We sincerely appreciate your patience and understanding as we carry out this critical maintenance to further enhance the quality and reliability of our services.

Sincerely,
F5 Distributed Cloud Team

Jan 17, 11:56 UTC
Update - Dear Valued Customer,

We would like to inform you that the ongoing maintenance for F5 Distributed Cloud CDN …

Jan 17, 13:01 UTC
Completed - The scheduled maintenance has been completed.

Jan 17, 01:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jan 7, 17:35 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge

Maintenance Window:
Start Time: 17 Jan 2026 01:00 UTC
End Time: 17 Jan 2026 13:00 UTC

Reference: SDCCAB-2580

Projected Impact:
- Customers who have intentionally created hard-coded dependencies for SY5 Regional Edge sites will experience a service interruption during this window.
- During this window, the tunnel …

Jan 17, 13:00 UTC
Completed - The scheduled maintenance has been completed.

Jan 17, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jan 5, 04:15 UTC
Scheduled - Dear Valued Customer,

We are writing to inform you about a planned Distributed Cloud infrastructure maintenance inAmsterdam, paris(pa2) and San Jose Regional Edge Sites

Maintenance Details:
Start Time: 17 Jan 2026 01:00 UTC
End Time: 17 Jan 2026 13:00 UTC

Projected Impact:
1. Customers who have deliberately created hard-coded dependencies for Amsterdam or Paris(pa2) or San Jose(sv10) regional edge sites will encounter service interruption during this window.
2. The tunnel from the Customer …

Jan 16, 04:18 UTC
Resolved - The issue has been identified, and we have taken mitigative measures to resolve the situation. This incident has been confirmed as a non-service-impacting issue.

Jan 16, 03:40 UTC
Investigating - This advisory is to inform you that we are currently investigating reports of service degradation affecting one or more services in Madrid (MD2).

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status:
• We have identified …

Jan 13, 11:15 UTC
Resolved - The Distributed Cloud team has verified that our services are stable and functioning as expected. This incident has been marked as resolved. If you continue to experience any issue, please contact the F5 Support team for further assistance.

Jan 12, 08:34 UTC
Monitoring - The F5 Distributed Cloud team would like to inform you that connectivity has been restored at our Jakarta Regional Edge. Currently, the issue with config propagation for customer edge has been resolved. Our service remains stable and we will continue to monitor the environment to ensure reliability and stability. If you experience any …

Jan 11, 14:00 UTC
Completed - The scheduled maintenance has been completed.

Jan 11, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dec 28, 15:49 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN

Maintenance Window:
Start Time: 11 Jan 2026 08:00 UTC
End Time: 11 Jan 2026 14:00 UTC

Reference: SDCCAB-2704

Projected Impact:
F5 XC CDN to Customer Edge connections in PA2 will experience downtime. Latency will increase and traffic will be re-routed to nearest edge locations.

Reason for Maintenance:
This maintenance …

Jan 10, 17:00 UTC
Completed - The scheduled maintenance has been completed.

Jan 10, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dec 23, 23:05 UTC
Update - Dear Valued Customer,

We would like to inform you that the previously scheduled maintenance for F5 Distributed Cloud Global Controller has been rescheduled.

Updated Maintenance Details:
Start Time: 10 Jan 2026 05:00 UTC
End Time: 10 Jan 2026 17:00 UTC

Reason for Reschedule: Rescheduled to better align with customer feedback and minimize potential disruption.

Reference ID: SDCCAB-2642

We apologize for any inconvenience caused and appreciate your cooperation and understanding as we work to improve …

Jan 10, 14:43 UTC
Completed - Dear Valued Customer,

We would like to inform you that the schedule maintenance for F5 Distributed Cloud Network Infrastructure Globally has been cancelled.

Original Maintenance Details:
Start Time: 10 Jan 2026 16:00 UTC
End Time: 11 Jan 2026 04:00 UTC
Reason for Cancellation: The maintenance has been cancelled to avoid potential service impact during a high-demand period.
Reference: SDCCAB-2543

If you have any questions or need further assistance, please contact our support team at [email protected].

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud

Jan 2, 16:25 UTC
Scheduled - Dear Valued Customers,

We would like to inform you …

Jan 10, 14:00 UTC
Completed - The scheduled maintenance has been completed.

Jan 10, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dec 28, 15:46 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN

Maintenance Window:
Start Time: 10 Jan 2026 08:00 UTC
End Time: 10 Jan 2026 14:00 UTC

Reference: SDCCAB-2704

Projected Impact:
F5 XC CDN to Customer Edge connections in PA4 will experience downtime. Latency will increase and traffic will be re-routed to nearest edge locations.

Reason for Maintenance:
This maintenance …

Jan 10, 13:00 UTC
Completed - The scheduled maintenance has been completed.

Jan 10, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dec 27, 04:52 UTC
Scheduled - Dear Valued Customer,

We are writing to inform you about a planned Distributed Cloud infrastructure maintenance in London and New York Regional Edge Sites

Maintenance Details:
Start Time: 10 Jan 2026 05:00 UTC
End Time: 10 Jan 2026 13:00 UTC

Projected Impact:
1. Customers who have deliberately created hard-coded dependencies for London or New York regional edge sites will encounter service interruption during this window.
2. The tunnel from the Customer Edge (CE) …

Jan 8, 12:57 UTC
Resolved - The issue with F5 Distributed Cloud affecting the DNSSEC feature, which impacted responses from the resolver, has been resolved and is now fully operational. All other services remained fully operational throughout the incident. This incident has been marked as resolved.

Jan 8, 09:45 UTC
Monitoring - The F5 Distributed Cloud support team identified an issue with the DNSSEC feature that impacted responses from the resolver. The recent DNS changes have been reverted, which has mitigated the impact, and the issue is now nearing full resolution. Our team is actively monitoring the situation and continuing to work toward …

Jan 3, 00:00 UTC
Completed - The scheduled maintenance has been completed.

Dec 12, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dec 2, 21:59 UTC
Scheduled - Dear Valued F5 Customer,

As we approach the 2025 holiday season, we want to inform you about our annual maintenance freeze periods for Distributed Cloud Infrastructure Operations. This is a critical time for many organizations that rely on seamless service availability during peak activity. To support your business needs, we have established maintenance moratorium periods to ensure the highest level of service availability.

Maintenance Moratorium Period
From: December 12, 2025, 12:00 …

Jan 2, 18:00 UTC
Completed - The scheduled maintenance has been completed.

Jan 2, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jan 2, 11:22 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN

Maintenance Window:
Start Time: 02 Jan 2026 11:30 UTC
End Time: 02 Jan 2026 18:00 UTC

Reference: SDCCAB-2719

Projected Impact:
Latency is expected during the upgrade.

Reason for Maintenance:
The F5 Distributed Cloud team will be performing updates to improve CDN network stability

Our Commitment:
We will provide timely updates …